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PROBLEM
POSSIBLE CAUSE
TRY THIS
Unsuitable
cookware is being
used to prepare
foods
Use microwave-safe
cookware only.
Food is not
defrosted
completely
Completely defrost
food.
Cooking time &
power level are
unsuitable for your
food
Use the correct
cooking time and
power level.
Unevenly
cooked foods!
Food has not been
turned or stirred
Turn or stir food.
Overcooked
foods!
Cooking time /
power level is too
long / too great
Use the correct
cooking time /
power level.
Unsuitable
cookware is being
used to prepare
food
Use microwave-safe
cookware only.
Food is not
defrosted
completely (eg. Ice
present in the
centre of food)
Completely defrost
food.
Oven ventilation
ports are restricted
Check that the oven
ventilation ports
are not blocked.
Undercooked
foods!
Cooking time /
power level is
unsuitable
Use the correct
cooking time,
power level.
Troubleshootin
g
30


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