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My appliance isn’t working correctly
o The cooking zones are not functioning or will not switch on.
* It has been more than 1 minute since the appliance was switched
on. You should switch the appliance back on again, using the
ON/OFF button and then switch on a cooking zone.
* Several cooking zone selection buttons have been pressed at once.
You should only try to switch on one cooking zone at once.
* The safety cut out has been triggered. Press the ON/OFF button to
reset the hob.
* Check that the mains electrical supply to the appliance is correct
and working. Check the mains fuse.
o The residual heat indicator has not come on after I have
switched a cooking zone off.
* The cooking zone has only been turned on for less than 30 seconds.
* IMPORTANT: If the cooking zone does appear to be hotter than
60°C or has been activated for longer than 30 seconds, and the
residual heat indicator has not come on, you should call the
Customer Care Department.
o A humming sound is heard when a cooking zone is selected.
* This is normal; the sound will disappear when the zone heats up.
o The cooking zones have become discoloured.
* This maybe caused by burnt on remnants of food. This will not
affect the working of the appliance. However you should make sure
that the cleaning instructions are being followed regularly.
22


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