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Baumatic Ltd. Conditions of guarantee
Dear Customer,
Your new Baumatic appliance comes complete with a free 12 month guarantee covering both parts and
labour costs resulting from defective materials or workmanship.
Baumatic also gives you the opportunity to automatically extend the guarantee period for a further 12
months at no extra cost, giving an initial guarantee period of 24 months. The extended guarantee period
applies to England, Scotland, Wales and Northern Ireland only.
To qualify for your full 24 months guarantee you must register your appliance within 28 days of purchase
to be covered under this guarantee. This can be done online via: www.baumatic.co.uk or through returning
the guarantee card which can be found in each new Baumatic appliance.
* In addition, your appliance is covered by a 5 year parts warranty. Baumatic Ltd will provide free of
charge the parts required to repair the appliance, only if they are fitted by a Baumatic engineer, for any
defect that arises due to faulty materials or workmanship within a period of 5 years from the original
purchase date.
* An additional 1 to 3 year insurance scheme for labour is available should you wish to extend the
warranty period.
Should any person other than an authorised representative of Baumatic Ltd interfere with the appliance, the
policy is negated and Baumatic Ltd will be under no further liability.
The guarantee covers the appliance for normal domestic use only, unless otherwise stated.
Any claims made under the terms of the guarantee must be supported by the original invoice/bill of sale
issued at the time of purchase.
This guarantee is transferable only with the written consent of Baumatic Ltd.
If the appliance fails and is considered either not repairable or uneconomical to repair between 12 months
(2 years if registered) and five years, a free of charge replacement will not be offered.
The guarantee for any replacement will only be for the remainder of the guarantee on the original product
purchased.
The guarantee does not cover:
- Sinks and taps
- Failure to comply with the manufacturers instructions for use.
- The replacement of cosmetic components of accessories
- Accidental damage or wilful abuse.
- Subsequent loss or damage owing to the failure of the appliance or electrical supply
- Incorrect installation
- Losses caused by Acts of God, civil war, failure to obtain spare parts, strikes or lockouts
- Filters, fuses, light bulbs, external hoses, damage to bodywork, paintwork, plastic items, covers,
baskets, trays, shelves, burner bases, burner caps, decals, corrosion, rubber seals.
In the course of the work carried out it may be necessary to remove the appliance from it operating
position. Whilst all reasonable care will be taken, Baumatic Ltd cannot accept responsibility for damage
sustained to any property whatsoever in this process.
This guarantee is in addition to and does not diminish your statutory or legal rights.
Contacting Baumatic Ltd
Sales Service Spares Technical/Advice
TEL: 0118 933 6900 TEL: 0118 933 6911 TEL: 0118 933 6922 0118 933 6933
FAX: 0118 931 0035 FAX: 0118 986 9124 FAX: 0118 933 6942 0118 933 6942
For ROI (Republic of Ireland), please contact one of the numbers below:
TEL: 01 – 6266798 FAX: 01 - 6266634
Thanks you for buying Baumatic.
*
Applies to UK, Scotland, Wales & Northern Ireland only (Republic of Ireland has 1 year labour & 1 year parts warranty only)
