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* Check that the mains electrical supply to the appliance is correct
and working. Check the mains fuse.
o The residual heat indicator has not come on after I have
switched a cooking zone off.
* The cooking zone has only been turned on for a short period of
time; therefore it did not go above 60°C.
* IMPORTANT: If the cooking zone does appear to be hotter than
60°C and the residual heat indicator has not come on, you
should call the Customer Care Department.
o A humming sound is heard when a cooking zone is
selected.
* This is normal; the sound will disappear when the zone heats up.
o The cooking zones have become discoloured
* This maybe caused by burnt on remnants of food. This will not
affect the working of the appliance. However you should make
sure that the cleaning instructions are being followed regularly.
o Only two of the zones on my hob are working
* You should recheck that the wiring into the terminal block has
been done correctly and the links properly positioned.
Protection against accidental operation of the hob
If when the hob is switched on, the electronic control senses a
continuous operation of any hob button for approximately 10 seconds,
it will switch the appliance off automatically.
o If this occurs, then there will be an audible signal that lasts for
10 seconds and “ER03” will appear on the display.
o If a pan or some other object has been accidentally placed onto
the control panel, then it should be removed.
o After 10 seconds, the audible signal will cease but “ER03” will
remain on the display until the object is removed from the
control panel.
o If any of the hob zones are still hot, then the “ER03” code will
alternate with the letter “H”.
