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Kundendienst
Bevor Sie den Kundendienst
rufen:
1.
Erst prüfen, ob Sie die
Störung selbst beheben
können (siehe “Erst einmal
selbst prüfen”).
2.
Programmstart wiederholen,
um zu sehen, ob sich die
Störung von selbst gegeben
hat.
3.
Falls die Waschmaschine dann
immer noch nicht richtig
funktioniert, rufen Sie den
Kundendienst.
Nennen Sie:
Art der Störung.
Modell der Waschmaschine.
Service-Nummer (Zahl hinter
dem Wort SERVICE).
Der Serviceaufkleber
befindet sich auf der
Türinnenseite.
Ihre vollständige Adresse.
Telefonnummer mit Vorwahl.
Die Rufnummern und
Adressen des Kundendienstes
finden Sie im Garantieheft
oder wenden Sie sich an den
Fachhandel.
Transport/Umzug
Beim Transport die
Waschmaschine niemals an
der Arbeitsplatte anheben.
1.
Netzstecker ziehen.
2.
Wasserhahn schließen.
3.
Zu- und Ablaufschlauch vom
Hausanschluss lösen.
4.
Restwasser (aus der
Waschmaschine und den
Schläuchen) ablaufen lassen
(siehe “Herausnehmen der
Fremdkörperfalle/
Restwasserentleerung”).
5.
Transportsicherung
unbedingt einsetzen
(siehe “Aufstellung”).
20


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