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35
Trouble-Shooting Guide
(Valid for all models except “LCD Intelligent Dialogue
WAL....”)
Depending on the model, your
washing machine is equipped
with various automatic safety
functions. This enables faults to
be detected in good time and the
safety system can react
appropriately. These faults are
frequently so minor that they can
be removed within a few
minutes.
The appliance will not start,
no lamp lights up.
Check whether:
the mains plug is inserted into
the socket;
the wall socket is functioning
correctly (use a table lamp or
similar) to test);
The washing machine will
not start...
(varies according to
model)
and the “Start/
Pause” light flashes.
Check whether:
the appliance door is properly
closed (child safety);
the “Start/Pause” button has
been pressed.
...and the “Start/Pause”
light goes on
(for models with
a digital display a dash appears
here)
.
Check whether:
a programme has been
selected.
...and the “On/Off” lamp
goes on.
Check whether:
the appliance door is properly
closed (child safety);
the tap is turned on (see also
“Fault in the water supply/
safety hose”);
a programme has been
selected.
The washing machine stops
during the programme
(varies depending on model)
.
Check whether:
The “Rinse Hold” light flashes,
or the “Rinse Hold” button has
been pressed; terminate this
special option by pressing the
button;
Another programme has been
selected and the “Start/Pause”
button is flashing. Reselect the
desired programme and press
the “Start/Pause” button;
The door has been opened and
the “Start/Pause” light is
flashing. Close the door and
press the “Start/Pause” button
again;
The “On/Off” button has been
pressed and the light is on;
The washing machine safety
system has been activated (see
“Fault Indicators” table).
Detergent and additive
product residues in
dispenser at end of wash.
Check whether:
the siphon is correctly installed
and clean (see “Care and
Maintenance”);
sufficient water is entering.
The mesh filters in the water
connection could be blocked
(see “Care and Maintenance”);
When using powder detergent
beforehand the coloured
insert for dosing liquid
detergent has been removed
from the dispenser.
The washing machine
vibrates during the spin
cycle.
Check whether:
the washing machine is
standing horizontal and even
on all four feet (see
“Installation/Adjusting the
feet”);
The transport bolts have been
removed. Before using the
washing machine, the
transport bolts must be
removed (see “Installation/
Remove the transit bolts”).
Final spin results are poor.
The washing machine has an
unbalance detection and
correction system. If individual
heavy items are loaded (a
bathmat, bathrobe), this system
may reduce the spin speed
automatically or even interrupt
the spin completely if it detects
too great an imbalance even
after several spin starts, in order
to protect the washing machine.
If the laundry is still too wet at
the end of the cycle, add
smaller articles of laundry to
balance the load and repeat
the spin cycle.
Excessive foam formation may
prevent spinning. Observe
correct detergent dosages.
Check whether:
Spin speed “0” has been
selected.
14


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