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PROBLEM POSSIBLE CAUSE SOLUTION
Spin result poor Spin button was set to a low spin
speed.
Select and start “Spin” programme
with a higher spin speed (if
selectable).
Unbalance during spinning
prevented nal spin cycle.
See line above.
Excessive foam formation
prevented spinning.
Start “Rinse&Spin” programme.
Avoid excessive detergent dosing.
Adjust and use the Dosing Aid
function.
Detergent residues on laundry
after wash
Too much powder detergent used
/ quality of detergent.
Avoid detergent overdosing
Brush out the fabric.
Use “Intensive Rinse” option (if
selectable).
Use liquid detergent / use special
detergent for black or dark laundry.
Washing machine stands still
during programme / programme
seems not to proceed / during
standstill, animation may appear
on display
Programme phases without drum
movement.
Standstill phases lasting up to
about 2 minutes are normal in
some wash programmes.
Excessive foam formation (maybe
by overdosage of detergent)
interrupted the programme. Can
be repeated several times until the
foam reduction is sucient.
The programme continues
automatically, as soon as the foam
reduction is sucient.
If display shows Fod (=failure
overdosage), refer to table FAILURE
INDICATORS AND MESSAGES.
Under- or overvoltage of mains
might be detected.
Programme will automatically
continue as soon as the mains
voltage is in the proper range.
Programme duration is longer or
shorter as initially indicated on the
display / in the programme chart.
Washing machine adapts to factors
having an eect on duration, such
as size of laundry load, excessive
foam formation, load unbalance,
prolonged heating time due to
low inlet water temperature etc..
When programme duration is
recalculated, an animation appears
on the display.
Avoid small laundry loads with
absorbent, big pieces of laundry /
add articles of dierent sizes.
Avoid detergent overdosing
– respect the dosing
recommendations of the detergent
manufacturer. Adjust and use the
Dosing Aid function.
Door is locked, with or without
failure indication, and the
programme does not run.
Door is locked in case of power
breakdown.
Programme will continue
automatically as soon as the mains
is available again.
Washing machine is in a standstill
(as described in previous section
“Washing machine stands still…).
Programme will continue
automatically after the origin of the
standstill does not persist anymore.
Water level or temperature too
high, or electrical component
failure.
See instructions for failure
“Service”: doorlock failure” / FdL /
F29 in section Failure indicators.
Drum light (if available) does not
work anymore.
Light bulb needs to be replaced. Call our After-Sales Service to
exchange the light bulb.
40


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