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Trouble-Shooting Guide
(Valid for all models except LCD Intelligent Dialogue
WAL....)
Depending on the model, your
washing machine is equipped
with various automatic safety
functions. This enables faults to
be detected in good time and
the safety system can react
appropriately. These faults are
frequently so minor that they
can be removed within a few
minutes.
The appliance will not
start, no lamp lights up.
Check whether:
the mains plug is inserted
into the socket;
the wall socket is functioning
correctly (use a table lamp or
similar) to test);
The washing machine will
not start... (varies according
to model) and the Start/
Pause light flashes.
Check whether:
the appliance door is
properly closed (child safety);
the Start/Pause button has
been pressed.
...and the Start/Pause
light goes on (for models
with a digital display a dash
appears here).
Check whether:
a programme has been
selected.
...and theOn/Off lamp
goes on.
Check whether:
the appliance door is
properly closed (child safety);
the tap is turned on (see also
Fault in the water supply/
safety hose);
a programme has been
selected.
The washing machine
stops during the
programme (varies
depending on model).
Check whether:
The Rinse Hold light
flashes, or the Rinse Hold
button has been pressed;
terminate this special option
by pressing the button;
Another programme has
been selected and the Start/
Pause button is flashing.
Reselect the desired
programme and press the
Start/Pause button;
The door has been opened
and the Start/Pause light is
flashing. Close the door and
press the Start/Pause
button again;
The On/Off button has
been pressed and the light is
on;
The washing machine safety
system has been activated
(see Fault Indicators table).
Detergent and additive
product residues in
dispenser at end of wash.
Check whether:
the siphon is correctly
installed and clean (see Care
and Maintenance);
sufficient water is entering.
The mesh filters in the water
connection could be blocked
(see Care and
Maintenance);
When using powder
detergent beforehand the
coloured insert for dosing
liquid detergent has been
removed from the
dispenser.
The washing machine
vibrates during the spin
cycle.
Check whether:
the washing machine is
standing horizontal and even
on all four feet (see
Installation/Adjusting the
feet);
The transport bolts have
been removed. Before using
the washing machine, the
transport bolts must be
removed (see Installation/
Remove the transit bolts).
Final spin results are poor.
The washing machine has an
unbalance detection and
correction system. If individual
heavy items are loaded (a
bathmat, bathrobe), this system
may reduce the spin speed
automatically or even interrupt
the spin completely if it detects
too great an imbalance even
after several spin starts, in order
to protect the washing
machine.
If the laundry is still too wet
at the end of the cycle, add
smaller articles of laundry to
balance the load and repeat
the spin cycle.
Excessive foam formation
may prevent spinning.
Observe correct detergent
dosages.
Check whether:
Spin speed 0 has been
selected.
34


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