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This appliance is equipped with safety functions
which detect at an early stage faults and react
appropriately.
Often, however, the faults detected are small
enough to be solved in a matter of minutes.
The appliance will not start.
Check whether:
the appliance is plugged in,
the wall socket is functioning correctly (use a
table lamp or similar),
the appliance door is properly closed (child
lock?),
a programme has been selected,
"Start" has been pressed for at least one
second.
The appliance stops during the
programme.
Has the programme selection changed?
Yes: Press the Start button for one second to
continue with the new programme.
It has been changed by mistake (e.g. by a child):
Reselect the previous programme and press
the Start button for one second to continue
the wash.
Water supply is insufficient.
Turn the programme selector knob to "0".
Check whether:
the water tap is completely open, and the
water supply pressure is sufficient,
the inlet hose is kinked,
the mesh filters are clogged (see Care and
Maintenance/ Water hose mesh filters),
the inlet hose is frozen.
Reselect the desired programme and press
the Start button for one second to continue
with the programme (do not add detergent for
this programme).
The appliance does not drain out the
water.
Reset the programme selector to 0.
Check whether:
drain hose is kinked (see Installation
instructions),
the pump/ filter are blocked (see Removing
the filter).
IMPORTANT:
before draining, allow the wash
water to cool down.
the drain hose is frozen.
Reselect the desired programme and press Start
again for one second (do not add detergent during
this programme). The programme continues.
If the fault recurs, contact After Sales Service (see
After Sales Service).
The Water Stop indicator lights up
(depends on model).
Turn off the tap and unplug the appliance.
-
The Water Stop can be tripped by:
a) too much foam;
b) a leak in the water hose or appliance;
-
Tilt the appliance forwards and let the
water drain out.
Then:
-
Turn on the tap; if the appliance
immediately fills with water before being
connected to the power supply, there is a
malfunction: turn off the tap and contact
After Sales Service.
-
Plug the appliance back in the
programme continues.
If the fault recurs, contact After Sales Service (see
After Sales Service).
The appliance vibrates during the spin
cycle.
Check whether:
the appliance is level and solidly installed on
all four feet (see Installation instructions).
the transit bolts have been removed.
Before starting up the appliance, the transit
bolts must be removed (see Installation
instructions).
The laundry was not spun at the end of
the programme.
The appliance has an imbalance detection
and correction system. If individual heavy
articles are loaded (bathmat, bathrobe, etc.)
this system may reduce the spin speed
automatically to protect the appliance or even
interrupt the spin cycle altogether, if the
imbalance is too great even after several spin
starts.
If the laundry is too wet at the end of the cycle,
add more articles of laundry to balance the
load and repeat the spin cycle.
The additive product is not being fully
washed into the drum from the
detergent drawer.
Check whether:
the siphon is correctly installed and clean
(see Care and Maintenance / Detergent
dispenser).
enough water is being supplied. The mesh
filters could be clogged (see Care and
Maintenance/ Water hose mesh filters).
TROUBLE SHOOTING GUIDE
12


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