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Printed in Italy
Ecological Paper
1/ 0501
5019 108 00450
GB
Troubleshooting Guide / After-Sales Service
Troubleshooting Guide
If a fault occurs, before
contacting our After-Sales
Service, make the
following checks to try
and remedy the problem:
Drying takes too long /
laundry is not dry enough:
Was the correct programme
selected?
Was the inserted laundry
too wet (Washing machine
spin speed less than
800 rpm)?
Is the lint filter dirty (filter
indicator lamp on)?
Is the heat exchanger dirty?
(refer to the Instructions for
use)
Is the ambient temperature
too high?
The dryer does not
operate:
(after a power failure and/
or interruption to the
mains supply, always
press the Start button).
Is the plug properly inserted
into the mains electricity
socket?
Is there a power failure?
Has the fuse blown?
Is the door well closed?
Has the programme been
selected?
Has the start delay option
been selected?
Has the
Start/Pause
button
been pressed?
Lint filter indicator lamp
light on:
Is the lint filter clean?
Is the water container
empty?
Is the water container
correctly positioned?
Is the heat exchanger clean?
Water droplets
underneath the dryer:
Is the heat exchanger
correctly positioned?
Has any fluff on the heat
exchanger seal been wiped
away?
Has any fluff on the door
seal been wiped away?
Has the water container
been positioned correctly?
Replacing drum light bulb
(if supplied):
If the inside lamp does not
work, the bulb may be
faulty.
Unplug the dryer.
Open the door and unsrew
the glass cover inside the
drum.
Replace the faulty bulb with
a new one and srew the
glass cover back on.
Replacement bulb: Philips
15W, 230/240V, E14.
After-Sales Service
If, after carrying out the
above checks the
malfunction persists or
appears again, turn the
dryer off and call our
After-Sales Service (refer
to guarantee).
Please specify:
The nature of the fault.
The dryer type and model.
The service code (the
number after the word
Service on the adhesive
rating plate) on the right-
hand side when the door is
open.
Your full address and phone
number.
8


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