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HOW TO PROCEED IF…
...you want to check the dryer yourself first: (If your machine is not functioning correctly, please check the
following points before calling the customer service – also refer to relevant chapter in the Instructions for use)
Drying takes too long /
Laundry is not dry
enough
x Has the correct drying programme been selected?
x Has the cycle been interrupted (door opening, full water container)?
x Was the inserted laundry too wet (washing machine spin speed less
than 1000 rpm)?
x Is the lint filter dirty (filter indicator light on)?
x Is the heat exchanger dirty (for more information, refer to the
Instructions for use)?
x Is the room temperature too high?
x Is the “End” and “Anticrease” indicator lamp lighting up?
The drying cycle is complete and the laundry can be taken out.
x If the drying result does not meet your expectation, select a more dry
programme or use the dryness adjustment option (if available) to
optimize the drying result.
x Is thin and thick load mixed? Are different types of materials mixed?
Sort the laundry after thickness and material and dry again.
The dryer does not
operate (after a power
failure, always press
the “Start (Pause)”
button)
x Is the plug properly inserted into the mains electricity socket?
x Is there a power failure?
x Has the fuse blown?
x Is the door properly closed?
x Has a drying programme been selected?
x Has the “Start (Pause)” button been pressed shortly after a
programme is selected? (If not, the dryer will switch off.)
x Has the start delay option been selected?
x Is the dryer overloaded? Æ Please remove a part of the load.
Filter, water container
indicator lamp on
x Is the lint filter clean?
x Is the water container empty?
x Has the water container been inserted correctly?
x Is the heat exchanger clean and inserted correctly?
Water droplets
underneath the dryer
x Has the heat exchanger been inserted correctly?
x Have all lint on the heat exchanger seal and the door seal been
wiped away?
x Has the water container been inserted correctly?
x If the direct drain connection is used, is it tight?
x Is the dryer leveled?
...you want to care of and clean your dryer:
Clean the filter at the
end of every cycle
x Brush lint using a soft brush or your fingertips.
x Close the filter.
x Push the filter back into place.
Empty the water
container at the end of
every drying cycle
x Pull the handle to remove the water container.
x Empty the water container.
x Replace the water container when empty by pushing it completely
back into place.
Clean the heat
exchanger at least
once a month
x Clean the heat exchanger under running water.
x Remove all fluffs from the seals.
x Clean the heat exchanger housing (for further information see
chapter “Cleaning the heat exchanger” in the Instructions for use).
3


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