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1. The appliance does not work.
• Is there a power cut?
• Is the plug plugged into the socket properly?
• Is the 2-pole mains switch on?
•
Are the electric circuit safety devices installed in the house fully functional?
• Is the power supply cable broken?
2. The temperature inside the wine cellar is not cold enough.
• Has the door been closed properly?
• Are the bottles stopping the door from closing?
• Has the appliance been installed near a heat source?
• Is the selected temperature correct?
• Is the circulation of air through the ventilation openings blocked?
3. The temperature inside the wine cellar is too cold.
• Is the selected temperature correct?
4. The appliance is too noisy.
• Has the appliance been correctly installed?
• Are the pipes in the back part touching or vibrating?
5. There is water on the bottom of the appliance.
• Is the defrost water drain blocked?
Before contacting the Customer Care
Centre:
Switch the appliance on again to see if the
problem has been eliminated. If it has not,
switch off the appliance and repeat the
operation after one hour.
If your appliance still does not work properly
after carrying out the checks listed in the
troubleshooting guide and switching the
appliance on again, contact the Customer Care
Centre, clearly explaining the problem and
specifying:
• the appliance type and serial number (given
on the rating plate).
• the type of fault.
• the model.
• the Service number (the number after the
word SERVICE on the rating plate inside the
appliance).
• your full address.
• your telephone number and area code.
TROUBLESHOOTING GUIDE
AFTER-SALES SERVICE
