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Policies, standard documentation, ordering of spare parts and additional product information can be
found by:
Visiting our website docs . bauknecht . eu and parts - selfservice . whirlpool . com
Using QR Code
Alternatively, contact our After-sales Service (See phone number in the warranty booklet). When
contacting our After-sales Service, please state the codes provided on your product's identication plate.
The model information can be retrieved using the QR-Code indicated on the energy label. The label also includes
the model identier that can be used to consult the https://eprel.ec.europa.eu database portal.
TROUBLESHOOTING
What to do if... Possible reasons Solutions
The control panel is
switched o, the appliance
does not work.
The appliance could be in On/Standby
mode.
There may be an appliance power
supply problem.
Activate the appliance with the On/Standby button.
Make sure:
there is not a power outage
the plug is properly inserted in the power socket and the mains
double-pole switch (if present) is in the correct position (i.e. allows
the appliance to be powered)
the household electrical system protection devices are ecient
the power cable is not broken.
The inside light does not
work.
The light may need replacing. Contact the Authorized service center.
The appliance could be in On/Standby
mode.
Activate the appliance with the On/Standby button.
The temperature inside the
compartments is not low
enough.
There could be various causes (see
“Cures”).
Make sure:
the doors close properly
the appliance is not installed near a heat source
the set temperature is adequate
the circulation of air through the vents at the bottom of the
appliance is not obstructed.
The front edge of the
appliance, at the door striker
seal, is hot.
This is not a defect. It prevents
condensation from forming.
No cure is necessary.
The icon 6 ligths up,
ashes and an acoustic
signal sounds.
Door open alarm
It is activated when a door remains open
for a long period of time.
Close the doors of the product to deactivate the acoustic signal.
The icon 7 ligths up,
ashes and an acoustic
signal sounds and freezer
temperature display ashes
the temperature reached.
Black Out alarm
It is activated in case of a prolonged
power outage causing an increase in the
freezer compartment temperature.
Note: A dierent product temperature
cannot be set until the Black Out alarm is
deactivated.
Before deactivating the acoustic signal, it is advisable to pay attention
to the temperature shown on the Freezer temperature display,
corresponding to the highest temperature reached in the freezer
compartment during the black out. Press the “Stop Alarm” button
briey to deactivate the acoustic signal. After pressing the button, the
temperature display shows the set temperatures again. If the freezer
compartment has not yet reached the optimum food preservation
temperature, the freezer compartment temperature alarm could be
activated (see freezer compartment temperature alarm). Check the
food before consuming it.
The “Stop Alarm” button
ligths up, the freezer
temperatture display
ashes, and an acoustic
signal sounds.
Freezer compartment temperature
alarm
The freezer compartment temperature
alarm indicates that the compartment
temperature is not optimum. This may
happen: with rst use, after defrosting
and/or cleaning, if large amounts of
food are placed inside the freezer or
when the freezer door has not been
closed properly.
Press the “Stop Alarm” button briey to deactivate the acoustic signal:
The freezer temperature display stops ashing. The “Stop Alarm”
button goes o automatically when optimum temperature conditions
are reached. If the freezer compartment temperature alarm stays on,
contact the Authorised Service Centre.
The letters “F” and "E"
ashes on the display.
Malfunction alarm
The alarm indicates a fault in a technical
component.
Call the authorised Service Centre.
* Available only on certain models
4


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