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The appliance does not work:
Check for the presence of mains electrical power and if the appliance is connected to the electrical supply;
Turn off the appliance and restart it to see if the fault persists.
The hood's suction level is not sufficient:
Check the suction speed and adjust as necessary;
Check that the filters are clean;
Check the air vents for any obstructions.
The light does not work;
Check the light bulb and replace if necessary;
Check that the light bulb has been correctly fitted.
Before calling the After-Sales Service:
1. See if you can solve the problem yourself with the help of the suggestions given in the "Troubleshooting guide".
2. Switch the appliance off and back on again it to see if the fault persists.
If after the above checks the fault still occurs, get in touch with the nearest After-Sales Service.
Always specify:
A brief description of the fault;
The exact type and model of the appliance;
The service number (number after the word "Service" on the rating plate), located on the inside of the appliance. The service number is also indicated on
the guarantee booklet;
Your full address;
Your telephone number.
If any repairs are required, please contact an authorised After-sales Service (to guarantee that original spare parts will be used and repairs carried out correctly).
- Do not use steam cleaners.
- Disconnect the appliance from the power supply.
IMPORTANT: Do not use corrosive or abrasive detergents. If any of these products accidentally comes into contact with the appliance, clean it immediately with a
damp cloth.
IMPORTANT: The steel of the hood has iXelium surface treatment.
To clean it, proceed as follows:
Use a soft cloth (preferably microfiber) wetted with water or with a normal glass cleaner.
Do not use paper towels, as they may leave marks and bits of paper on the hood.
Do not use abrasive, corrosive or chlorine-based products, or steel wool.
Do not use steam equipment.
Do not use flammable products.
Do not leave acid or alkaline substances such as vinegar, mustard, salt, sugar or lemon juice on the hood.
Use specific detergents to clean the appliance and follow the Manufacturer's instructions.
IMPORTANT: Clean the filters at least once a month to remove oil and grease residuals.
ATTENTION
TROUBLESHOOTING GUIDE
AFTER-SALES SERVICE
IXELIUM CLEANING
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