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EN16
The induction cooktops can generate a set of noise and vibration during normal operation, depending on the type of material and the processing of the food, such as
those described below:
Noise contact: this type of vibration is due to the use of pots made of different materials superimposed.
Sounds click at mid-lower power: this noise is produced in order to achieve the low-mid power required.
Sounds like rhythmic click: this noise is produced when operating several areas of cooking and / or high performance.
Hissing weak: this noise is due to the type of container used and the quantity of food contained.
Background noise: the induction cooker is equipped with a fan aimed at cooling the electronic components and for this reason during operation and also for a
few minutes after switching off the hob you hear the noise of the fan. Increase / decrease the cooking zones activated, the background noise of the fan may
increase or decrease.
These conditions are normal and essential for the proper functioning of the induction system, they are not indication of failure or damage.
Before contacting the After-sales Service:
1. See if you can solve the problem yourself with the help of the “Troubleshooting guide”.
2. Switch the appliance off and then on again it to see if the problem has been eliminated.
If the problem persists after the above checks, contact the nearest After-Sales Service.
Always specify:
a brief description of the fault;
the product type and exact model;
the Service number (the number after the word Service on the rating plate), located under the appliance (on the metal plate).
your full address;
your telephone number.
If any repairs are required, contact an authorised After-Sales Service Centre (to ensure the use of original spare parts and correct repairs). Spare parts are available
for 10 years.
NOISES MADE BY THE HOB
AFTER-SALES SERVICE
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