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Bevor Sie den Kundenservice kontaktieren:
1. Versuchen Sie zunächst, die Störung anhand der in „Störung - was tun?“ beschriebenen Anleitungen selbst zu beheben.
2. Schalten Sie das Gerät aus und wieder ein, um festzustellen, ob die Störung behoben ist.
Wenn die Störung nach den Prüfungen oben weiterhin vorhanden ist, wenden Sie sich bitte an Ihren Kundenservice vor Ort.
Sie benötigen dabei folgenden Angaben:
eine kurze Beschreibung der Störung,
Gerätetyp und exakte Modellnummer;
die Servicenummer (die Ziffer hinter dem Wort Service auf dem Typenschild) auf der Unterseite des Gerätes (auf dem Metallschild);
Ihre vollständige Anschrift,
Ihre Telefonnummer.
Im Reparaturfall wenden Sie sich bitte an eine vom Hersteller autorisierte Kundenservicestelle (nur dann wird sichergestellt, dass Originalersatzteile verwendet
werden und eine sachgerechte Reparatur durchgeführt wird) Ersatzteile sind 10 Jahre lang lieferbar.
KUNDENSERVICE
7


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