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Any problems or malfunctions that may occur can often be easily resolved.
Before contacting the After-sales Service, check the following table to see whether you can resolve the
problem yourself.
If the problem persists, contact your nearest After-sales Service Centre.
TROUBLESHOOTING
Problem Possible cause Solution
The oven is not working.
Power cut.
Disconnection from the mains.
Malfunction.
Check for the presence of mains electrical
power and whether the oven is connected
to the electricity supply.
Turn o the oven and restart it to see if the
problem persists.
The oven does not heat up.
Function selected.
Select a dierent function. Turn o the oven
and restart it to see if the problem persists.
The door is open.
Close the door and see if the problem
persists.
The time is flashing.
Power cut.
You need to reset the time: Follow the
instructions given in the “Using the
appliance for the rst time section.
The display shows the letter “F”
followed by a number.
Software malfunction.
Contact your nearest After-Sales Service
Centre and provide the number following
the letter “F”.
The door will not open.
The door lock is malfunctioning.
Turn o the oven and restart it to see if the
problem persists.
Cleaning cycle is activated.
Please wait until the function ends and the
oven cools down.
The door does not close properly.
The security catches are not in their
proper position.
Be sure that the security catches are
positioned properly as described in
the instructions for assembling and
disassembling the door in the Maintenance
section.
Read the safety instructions carefully before performing the following operations
30


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