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TROUBLESHOOTING
E-Bike Systems
Symptom Check Action
Pedaling is difficult.
Is the display unit’s
power on?
Press the power switch on the display unit
to turn the power on.
Is the battery pack
installed?
Install a charged battery pack.
Is the battery pack
charged?
Charge the battery pack.
Has the bicycle
remained stationary for
5 minutes or longer?
Turn the power on again.
Are you riding on a long
inclined road or carrying
a heavy load during
summertime?
This is not a malfunction. It is a safeguard
engaged when the temperature of the
battery pack or the Drive Unit is too high.
Power assist will be restored once the
temperature of the battery pack or the Drive
Unit has decreased. Also, you can make
this less likely to occur by shifting to a lower
gear than you would usually use (for
example, by shifting from second to first
gear).
Is the air temperature
low (roughly 10 °C or
below)?
During the wintertime, store the battery pack
indoors before use.
Is the display set
correctly?
Set the display correctly.
Are you charging the
battery pack while it is
mounted on the
bicycle?
Stop charging the battery pack.
The Drive Unit turns on
and off while riding.
Is the battery pack
correctly installed?
Check to make sure the battery pack is
locked in place.
If this problem still occurs with the battery
pack firmly locked in place, there may be a
loose connection the battery pack terminals
or wires. Have an authorized dealer inspect
your bicycle.
Strange rumbling or
crunching noises come
from the Drive Unit.
There could be a problem inside the Drive
Unit.
Smoke or unusual odor
comes from the Drive
Unit.
There could be a problem inside the Drive
Unit.
ENGLISCH
84


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