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Problem Cause Solution
The device does
not cool
sufficiently.
Freezing time too
long
The compressor
starts too often
Excessive ice formation on
the interior walls of the
devices.
Follow the instructions in
point 6 “Cleaning and care”.
The device is located in the
sun exposure or near a
source of heat (stove,
heater).
Protect the device against
sun exposure, keep the
distance between the device
and source of heat or
separate with an insulation
board.
Amount of fresh food items
is not relevant to the
freezer capacity, or the
items are too warm.
Place such amount of
products in the device that is
relevant to the freezer capa
city, cool down warm meals
to the room temperature.
The exterior of
the device is
steamy.
Humidity exceeds 70%. Air the room, remove the
cause of the excessive
humidity if possible.
If you cannot remove the malfunctions:
- do not open the body,
- notify the customer service point or contact the sales agent,
while providing the following information:
type of malfunction;
article and serial number (rating plate at the rear of the device);
date of purchase.
The following does not indicat any problem or failure:
Short, lound sound of whining or clicking when the compressor starts up.
Sound of flowing water. Such a sound is audible at normal operation. It is
produced by the coolant in the system.
20


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