727951
52
Zoom out
Zoom in
Previous page
1/60
Next page
R5900095 /04 CX-5052
Problem Cause Solution
Windows tries to assign the
ClickShare drive to an already
reserved drive letter
Use Microsoft Windows Disk
Management to assign it to a free
drive letter.
Bad block on the mass storage Please re-pair the Button with the
Base Unit to restore the flash
I cannot start the ClickShare App Running 3rd party applications is
blocked by IT
Contact your IT responsible.
In the meantime, you can share
your screen using your devices
native protocols
You are using a Linux PC or
ChromeBook
Use the devices native protocols
to share on screen
Button LEDs are blinking Clickshare Application has not
been started
Start the application on the
ClickShare Buttons mass storage
or download and run the
ClickShare Desktop App.
Screen is not shown when
pressing the Button although
Button LED is static white.
Already two people on screen Long press the Button to kick off
all other sources from screen.
Or ask for somebody to remove its
source from screen
Somebody is moderating the
session
Request the moderator to put you
on screen or claim the moderation
role from the ClickShare
application
Your shared content becomes
grayed out.
Connection between the
ClickShare application (or Button)
and the Base Unit is lost
ClickShare tries to restore the
connection automatically.
If this fails, the LEDs of the Button
start blinking red. You should
unplug the Button from your laptop
and start a new
Button cannot connect to the Base
Unit. Button LEDs keep spinning.
Button is not paired to correct
Base Unit.
Pair the Buttons with the Base Unit
.
Base Unit settings have changed
and Button has not been paired
again.
Pair the Buttons with the Base
Unit.
When network integrated, the
Button cannot find the Base Unit.
IP address of the Base Unit has
changed.
Pair the Buttons with the Base
Unit.
The Button cannot connect to the
Base Unit due to firewall settings.
Contact your IT responsible.
Quality of the image displayed is
not satisfactory.
Button is using a channel with high
utilization.
Contact your IT responsible.
Base Unit antennas are
obstructed.
Make sure no insulation or metal
plating or a cage is placed around
the Base Unit. If too far, place the
Base Unit closer to the location of
the Buttons. Preferably, have line
of sight between Base Unit and
Button.
Low signal strength Place the Base Unit closer to the
location of the Buttons. Check the
settings of the Base Unit to see if
the power of the wireless signal
has not been set too low.
Troubleshooting
52


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Barco ClickShare CX-50 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Barco ClickShare CX-50 in the language / languages: English as an attachment in your email.

The manual is 3,13 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Barco ClickShare CX-50

Barco ClickShare CX-50 User Manual - German - 62 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info