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16 www.barbecook.com
14 TROUBLESHOOTING
Problem Probable cause(s) Solution(s)
Not enough heat
Gas supply not open
Venturis not placed over openings of gas valves
Burner openings blocked
Gas cylinder (almost) empty
Pressure regulator not connected correctly to
cylinder and/or hose
Open gas supply
Place venturis over openings of gas valves
Clean burner openings or replace burners
Replace gas cylinder
Reconnect pressure regulator to cylinder and/or
hose
Excessive heat and/or flare-ups
Food too fatty
Fat drain hole blocked, fat in bowl and/or fat on
burners
Temperature too high
Trim excess fat or set burners to a low position
Clean fat drain hole, bowl and burners
Set burners to a lower temperature and/or grill
food indirectly
Heat not distributed evenly
over grill surface
Some heat differences are normal, see “1.7 Making
optimal use of the heat” and “10.6 Taking advantage
of the heat zones”. Probable cause(s) for big heat
differences:
Appliance not preheated
Preheat appliance
Yellow flames
Burners or venturis blocked
Salt on burners
Appliance connected to butane
Clean burners and venturis
Clean burners
Connect appliance to propane, using an
appropriate pressure regulator
Incomplete flame Burner blocked, pierced or rusted Clean or replace burner
Flash-backs (flames outside
venturis/at control knobs)
Burners or venturis blocked
1 Close gas supply and set burners to OFF.
2 Let appliance cool down.
3 Clean burners and venturis.
Flames higher than edge of
bowl
Lots of wind
Gas cylinder (almost) empty
Fat in bowl and/or on burners
Put appliance with rear side towards wind
Replace gas cylinder
Clean bowl and burners
Pressure regulator hums
Hot weather
New (full) gas cylinder
Not a hazard or defect. Should stop automatically
after a while.
Burner whistles when set to
LOW
Gas injector, venturi and/or burner dirty Clean gas injector, venturi and burner
Impossible to light burner
(using either igniter or match)
Burner or venturi blocked
No gas supply
Clean burner and venturi
Open gas supply and press safety knob on
pressure regulator (not present on all regulators)
Impossible to light burner with
igniter
No battery installed or battery not installed
correctly
Middle burner not lit first
Igniter wiring not mounted correctly
Electrode damaged
Faulty ground
Faulty igniter
(Re)install battery, with terminals positioned
correctly
Light the middle burner first
Check and re-assemble all igniter connections
Replace electrode
Check and re-assemble electrodes, burners and
igniter
Replace igniter
No sparks nor sound when
pressing igniter
No battery installed or battery not installed
correctly
Empty battery
Igniter button not assembled correctly
Faulty spark generator
(Re)install battery, with terminals positioned
correctly
Replace battery
Re-assemble igniter button
Replace spark generator
Only sound (no sparks) when
pressing igniter
Faulty ground
Burner and electrode too far apart
Reconnect spark generator and electrodes
Slightly bend electrode to bring it closer to the
burner
Sparks present that do not
originate from burners
Faulty wiring Replace wiring
!gas_spring_standard.book Page 16 Tuesday, July 29, 2014 2:49 PM
16


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