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www.barbecook.com 15
14 TROUBLESHOOTING
Problem Probable cause(s) Solution(s)
Gas supply not open
Venturis not placed over openings of gas valves
Burner openings blocked
Gas cylinder (almost) empty
Pressure regulator not connected correctly to
cylinder and/or hose
Some heat dierences are norrnal, see “1.7 Making
optima! use of the heat” and “10.6 Taking advantage
of the heat zones”. Probable cause(s) for big heat
dierences:
Appliance not preheated
Food too fatty
Fat drain hole blocked, fat in bowl and/or fat on
burners
Temperature too high
Burners or venturis blocked
Salt on burners
Appliance connected to butane
Burner blocked, pierced or rusted
Burners or venturis blocked
Lots of wind
Gas cylinder (almost) empty
Fat in bowl or on burners
Hot weather
New (full) gas cylinder
Gas injector, venturi and/or burner dirty
Burner or venturi blocked
No gas supply
No battery installed or battery not installed
correctly
Middle burner not lit first
lgniter wiring not mounted correctly
Electrode damaged
Faulty ground
Faulty igniter
No battery installed or battery not installed
correctly
Empty battery
lgniter button not assembled correctly
Faulty spark generator
Faulty ground
Low battery
Wet or broken electrodes
Faulty wiring
Faulty ground
Burner and electrode too far apart
Not enough heat
Heat not distributed evenly over
grill surface
Excessive heat and/or flare-ups
Yellow flames
Flash-backs (flames outside
venturis/at control knobs)
Flames higher than edge of
bowl
Pressure regulator hums
Burner whistles when set to
LOW
Impossible to light burner
(using either igniter or match)
lmpossible to light burner with
igniter
No sparks nor sound when
pressing igniter
Sparks present, but not on all
electrodes and/or not powerful
enough
Sparks present that do not
originate from burners
Only sound (no sparks) when
pressing igniter
Incomplete flame
Open gas supply
Place venturis over openings of gas valves
Clean burner openings or replace burners
Replace gas cylinder
Reconnect pressure regulator to cylinder and/
or hose
Preheat appliance
Trim excess fat or set burners to a low position
Clean fat drain hole, bowl and burners
Set burners to a lower temperature and/or grill
food indirectly
Clean burners and venturis
Clean burners
Connect appliance to propane, using an
appropriate pressure regulator
Clean or replace burner
Close gas supply and set burners to OFF.
Let appliance cool down.
Clean burners and venturis.
Put appliance with rear side towards wind
Replace gas cylinder
Clean bowl or burners
Not a hazard or defect. Should stop
automatically after a while.
Clean gas injector, venturi and burner
Clean burner and venturi
Open gas supply and press safety knob on
pressure regulator (not present on all regulators)
(Re)install battery, with terminals positioned
correctly
Light the middle burner first
Check and re-assemble all igniter connections
Replace electrode
Check and re-assemble electrodes, burners
and igniter
Replace igniter
(Re)install battery, with terminals positioned
correctly
Replace battery
Re-assemble igniter button
Replace spark generator
Reconnect spark generator and electrodes
Replace battery
Dry electrodes with paper towels or replace
electrodes
Replace wiring
Reconnect spark generator and electrodes
Slightly bend electrode to bring it closer to the
burner
15


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