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Error
code
Message in 'Barbas
Bellfires Gas' app
Possible cause Possible solution
F27 F27, contact service Handset not connected with re-
ceiver for more than 3 hours.
Put new batteries in the hand-
set. Connect handset with re-
ceiver. Refer to the user manual
of the appliance.
Make sure the power supply to
the receiver is correct. Connect
handset with receiver. Refer to
the user manual of the appli-
ance.
F28 F28, on-demand pilot Pilot flame goes off after 5
days, when during that com-
plete period the pilot flame was
on continuously, but the main
burners were not operated.
Start the appliance with the
handset or the 'Barbas Bellfires
Gas' app.
F31 F31, contact service General electronic error. Press the reset button on the
receiver until a beep is heard.
(Refer to the user manual of the
appliance). Contact your dealer
if the problem stays.
F41 F41, check Wi-Fi No power to the Wi-Fi Box or
to the Wi-Fi router.
Make sure the power supply is
correct.
No Wi-Fi connection to the Wi-
Fi Box and/or mobile device.
Make sure the mobile device is
connected to the correct Wi-Fi
home network.
Make sure the Wi-Fi router set-
tings obey the requirements giv-
en in chapter
4.1
. Contact the
supplier of the router if the prob-
lem stays.
Make sure the mobile device
does not switch automatically
between multiple home net-
works.
F42 F42, check Wi-Fi Box Router is off. Make sure the router is on.
No connection between router
and mobile phone or tablet.
Make sure the mobile device
can connect to a Wi-Fi network.
Mobile device is not connected
to the correct Wi-Fi home net-
work.
Make sure the mobile device is
connected to the correct Wi-Fi
home network.
Router is communicating with
another device.
After a few seconds the error
warning disappears, when the
router is ready for communica-
tion with the Wi-Fi Box.
F43 F43, No receiver con-
nected, contact serv-
ice
No communication between re-
ceiver and Wi-Fi Box.
Contact your dealer.
F44 F44, contact service Handset not within range of the
receiver.
Put handset near the appliance.
Batteries in the handset are
empty.
Replace batteries.
Error in the receiver. Press the reset button on the
receiver until a one beep is
heard. Refer to the user manual
of the appliance.
Troubleshooting
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