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Eliminating minor faults
yourself
Before you call customer service, please
check whether you can eliminate the fault
yourself based on the following
information.
A technician who is called out for
consultation purposes will charge the
customer, even if the appliance is still
under guarantee.
What to do if ...
... the interior light does not function, but
the refrigerating unit is operating?
Check whether the light switch can be
moved. If it can be moved the incandescent
bulb is defective.
Replacing the incandescent bulb
Remove the mains plug or switch OFF the
fuse for the building electrical system.
Pull the grid forwards (Fig.
C
/a).
Change the incandescent bulb:
220–240 V, max. 25 W, E14
If the light switch is jammed, call customer
service (Fig.
C
/b).
... the frozen food is frozen solid?
Loosen the frozen food with a blunt
instrument, e.g. a spoon.
... the freezer compartment is covered in
a thick layer of ice?
Defrost and clean the freezer compartment.
When re-inserting the frozen food, ensure
that the freezer-compartment door is closed
properly.
... the floor of the refrigerator
compartment is wet?
The drain hole of the condensation
collection channel (Fig.
6
/4) is probably
blocked. Clear the drain hole with a cotton
bud.
Information on operating
noises
Operating noises
To keep the selected temperature constant,
your appliance occasionally switches ON
the compressor.
The resulting noises are quite normal.
As soon as the appliance has reached the
operating temperature, the noises
automatically reduce in volume.
The humming noise is emitted by the motor
(compressor). When the motor switches ON,
the noise may briefly increase in volume.
The bubbling, gurgling or whirring noise is
emitted by the refrigerant as it flows through
the pipes.
The clicking noise can always be heard
when the thermostat switches ON/OFF the
motor.
An appliance with a fan may cause a low
hissing noise emitted by the air flow inside
the appliance.
If these noises are excessively loud, the
causes are probably not serious and are
usually very easy to eliminate.
The appliance is not level
Please level the appliance with the aid of a
spirit level. Use the height-adjustable feet or
place packing under the feet.
The appliance is not free-standing
Please move the appliance away from
kitchen units or other appliances.
Drawers, baskets or storage
compartments are loose or stick
Please check the removable components
and, if required, refit them.
Bottles and/or receptacles are touching
each other
Please move the bottles and/or receptacles
away from each other.
14


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