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15
en
– that the mains plug is in the socket
properly.
If you are unable to eliminate the fault
yourself, having consulted the trouble-
shooting chapter, please call customer
service. Do NOT attempt to repair the
appliance, in particular the electrical
components! To prevent the temperature
from increasing inside the appliance, do not
open the appliance door unless absolutely
necessary.
The telephone number of customer service
can be found in the enclosed customer-
service index or in the telephone directory.
Rating plate
When calling customer service, please quote
the product number (E number) and the
production number (FD number). This
information can be found on the rating plate
situated inside the refrigerator compartment
at the upper left-hand side (Fig.
D
).
Eliminating minor faults yourself / Customer Service
What to do if ...
... the temperature in the refrigerator
compartment is too cold?
Move the temperature selector to a lower
setting (Fig.
2
/2).
Too much fresh food may have been placed
in the freezer compartment. As a result, the
refrigerating unit runs for a very long time
and reduces the temperature in the
refrigerator compartment.
Do NOT exceed the max. freezing capacity;
see rating plate, Fig.
D
.
... the refrigerating unit is switching ON
more frequently and for longer?
The door was opened frequently or large
quantities of fresh food were placed in the
appliance.
Check whether the ventilation holes in the
base are blocked.
... it is too warm in the freezer
compartment and the frozen food is
thawing?
The temperature of the room in which the
appliance is situated may be colder than
+18 °C. As a result, the refrigerating unit
operates less frequently.
Heat the room to a temperature above
+18 °C.
If appliance feature an ambient-temperature
switch (Fig. 2/A), press this switch (When
the switch is ON, the red mark is visible.
(Fig.
2
/A)
... the refrigerator has no refrigerating
capacity?
Check that the temperature selector
(Fig.
2
/2) is set between “1” and “5”. If this
is the case and the interior light does not
function, check
– whether the fuse for the building electrical
system has been switched OFF,
15


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