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WARRANTY AND AFTER SALES SERVICE
As a manufacturer, BABYZEN guarantees that with normal use, the products work
without any problem for a period of two years from the date of purchase, in accor-
dance with instructions and technical specifications of the product. The labels axed
on the products with serial numbers shall not be removed, in any case. If the label of
the product is removed, the warranty is no longer valid.
Warranty coverage
The manufacturer’s warranty applies to all the Products of the brand BABYZEN.
For YOYO bassinet, it covers:
All manufacturing defects on the body and plastic parts.
All the textiles pieces of the BABYZEN YOYO bassinet.
The BABYZEN warranty is limited to replacement or repair of the defective parts,
free of charge. If the repair is covered by the manufacturer’s warranty, BABYZEN
will bear the transportation costs and risk to and from the authorized retailer from
whom the purchaser bought the product.
Any part, replaced or repaired Product will be covered during the remaining
time of the original product’s warranty. Under the warranty, BABYZEN cannot
be responsible for defects in products that have not been purchased from
authorized retailers (list of authorized retailers on www.babyzen.com website).
The manufacturer’s warranty will not apply in the following cases:
In case of modifications or repairs of the Product without the prior written
permission of BABYZEN.
If the defects come from negligence or an accident and/or use or
maintenance not in accordance with instructions in the user guide.
If the Serial number of the product is damaged or removed.
If the damages are caused by an abnormal wear of the Product.
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