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If the product develops a fault due to defects in materials or manufacture
within 12 months from the date of purchase, to avoid delays and
unnecessary inconvenience, where possible please return the product to
the point of purchase for an exchange,
If the product develops a fault due to defects in materials or manufacture
after 12 months from the date of purchase, and within the guarantee
period, Conair UK After Sales Service will repair or replace the product.
Exclusions
This guarantee will no longer be valid meaning that The Conair Group Ltd
will not be liable to repair or replace your product where:
1.) The appliance has been used on a voltage supply other than that which
is marked on the product, or advised within this instruction booklet
2.) The appliance has been purchased from an unauthorised stockist*
3.) The appliance is used for professional / non domestic usage
4.) Repairs or alterations have been attempted by unauthorised persons
5.) The failure of the appliance is a direct result of misuse
6.) The failure is a result of not following the instructions for use
This guarantee does not cover any cosmetic damage due to misuse of the
product nor any damage to persons or property that occurs because of
product misuse.
*unauthorised stockists include, but are not limited to online auction sites,
private sellers and those selling second hand goods, refurbished products
etc
Please contact the Conair Customer Care Line on 03705 133 191 (09:00 to
17:00 Monday to Friday) or e-mail ukinfo@conair.com for further information
on authorised stockists.
It is important to retain your proof of purchase. We recommend
attaching your receipt to this page.
Even where a refund may be applicable, no refund will be provided
without a valid receipt or proof of purchase, we will only be able to
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