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Troubleshooting
A-14
While sewing
Embroidery unit
does not operate.
Embroidery unit is not attached correctly. Reattach the embroidery unit correctly. B-54
Embroidery frame was attached before the unit
was initialized.
Remove the embroidery frame, and then
perform the initialization process correctly.
B-55
Symptom Probable Cause Remedy Reference
Machine does not
operate.
“Start/Stop” button was not pressed. Press the “Start/Stop” button. B-36
The bobbin winder shaft is pushed to the right. Move the bobbin winder shaft to the left. B-17
There is no pattern selected. Select a pattern. B-36
Presser foot is not lowered. Lower the presser foot. B-2
“Start/Stop” button was pressed with the foot
controller attached.
Remove the foot controller, or use the foot
controller to operate the machine.
B-38
The “Start/Stop” button was pressed while the
machine is set for the sewing speed controller
to control the zigzag stitch width.
Use the foot controller instead of the “Start/
Stop” button to operate the machine, or set the
“Width Control” to “OFF” in the settings screen.
B-13, B-38
Needle breaks.
Needle is installed incorrectly. Reinstall the needle correctly. B-31
Needle clamp screw is not tightened. Tighten the needle clamp screw. B-31
Needle is turned or bent. Replace the needle. B-31
Using improper needle or thread for the
selected fabric.
Check the “Fabric/Thread/Needle
Combinations”chart.
B-30
Wrong presser foot was used. Use the recommended presser foot. B-34
Upper thread tension is too tight. Adjust the thread tension. B-42
Fabric is pulled during sewing. Do not pull the fabric during sewing.
Spool cap is set incorrectly. Check the method for attaching the spool cap,
then reattach the spool cap.
B-17
There are scratches around the opening in the
needle plate.
* There is a notch on the left side of the
opening in the needle plate. This is not a
scratch.
1 Notch
Replace the needle plate, or consult your
authorized Baby Lock retailer.
A-8
There are scratches around the opening in the
presser foot.
Replace the presser foot, or consult your
authorized Baby Lock retailer.
B-33
There are scratches on the bobbin case. Replace the bobbin case, or consult your
authorized Baby Lock retailer.
A-2
Needle is defective. Replace the needle. B-31
A bobbin designed specifically for this machine
is not used.
Incorrect bobbins will not work properly. Only
use a bobbin designed specifically for this
machine.
B-17
Upper threading is incorrect. Check the steps for threading the machine and
rethread the machine.
B-23
Bobbin is set incorrectly. Reset the bobbin correctly. B-20
Presser foot is attached incorrectly. Attach the presser foot correctly. B-33
Symptom Probable Cause Remedy Reference
a
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