677702
23
Zoom out
Zoom in
Previous page
1/24
Next page
AXISQ1615MkIINetworkCamera
UserManual
AXISQ1615MkIINetworkCamera
TableofContents
Productoverview...........................................3
Howtoaccesstheproduct....................................4
Howtoaccesstheproductfromabrowser...........................4
Aboutsecurepasswords..........................................4
Setup.....................................................6
Productwebpageoverview........................................6
Imagequality...................................................7
PTZ(PanTiltZoom)..............................................12
Privacymasks..................................................12
Overlays.......................................................13
Streamingandstorage...........................................13
Events........................................................15
Applications....................................................16
Troubleshooting............................................17
Howtoresettofactorydefaultsettings.............................17
Howtocheckthecurrentrmware.................................17
Howtoupgradethermware.....................................17
Technicalissues,cluesandsolutions................................18
Performanceconsiderations.......................................19
Specications..............................................20
LEDindicators..................................................
20
SDcardslot....................................................
21
Buttons.......................................................
21
Connectors....................................................
21
2
AXISQ1615MkIINetworkCamera
Productoverview
Productoverview
1
StatusLEDindicator
2
Lens
3
Networkconnector(PoE)
4
Controlbutton(1)
5
Functionbutton(2)
6
microSDCardslot
7
Audioin
8
Audioout
9
I/Oconnector
10
Irisconnector
11
Powerconnector
12
PowerLEDindicator
13
NetworkLEDindicator
14
RS485/RS422connector
3
AXISQ1615MkIINetworkCamera
Howtoaccesstheproduct
Howtoaccesstheproduct
AXISIPUtilityandAXISCameraManagementarerecommendedmethodsforndingAxisproductsonthenetworkandassigning
themIPaddressesinWindows®.Bothapplicationsarefreeandcanbedownloadedfromaxis.com/support
Theproductcanbeusedwiththefollowingbrowsers:
Chrome
TM
(recommended),Firefox
®
,Edge
®
,orOpera
®
withWindows
®
Chrome
TM
(recommended)orSafari
®
withOSX
®
Chrome
TM
orFirefox
®
withotheroperatingsystems.
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support
Howtoaccesstheproductfromabrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’saddresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.ToaddBonjourasabrowserbookmark,gotoSafari>Preferences.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebataxis.com/support
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.
4.Theproduct’sliveviewpageopensinyourbrowser.
Aboutsecurepasswords
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionforthedataandservices.Axisdevicesdonotimposeapasswordpolicyastheymaybe
usedinvarioustypesofinstallations.Toprotectyourdatawerecommendthatyou:
Changethedefaultpasswordthatcomeswiththedevices.
Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
Don’texposethepassword.
Changepasswordatarecurringinterval,atleastonceayear.
Setasecurepasswordfortherootaccount
Important
Thedefaultadministratorusernamerootcannotbedeleted.Ifthepasswordforrootislost,thedevicemustberesetto
thefactorydefaultsettings.
1.Makesuretofollowtheinstructionsaboutsecurepasswords.SeeAboutsecurepasswordsonpage4.
2.Typeapasswordandthenretypeittoconrmthespelling.
4
AXISQ1615MkIINetworkCamera
Howtoaccesstheproduct
3.ClickCreatelogin.Thepasswordhasnowbeencongured.
5
AXISQ1615MkIINetworkCamera
Setup
Setup
Productwebpageoverview
1
Liveviewcontrolbar
2
Liveview
3
Productname
4
Controls
5
Videocontrolbar
6
Settingstoggle
6
AXISQ1615MkIINetworkCamera
Setup
7
Settingstabs
Abouttheproduct'sbuilt-inhelp
Youcanaccessthebuilt-inhelpthroughyourproduct’swebpage.Thehelpprovidesmoredetailedinformationontheproduct’s
featuresandtheirsettings.
Imagequality
Aboutcapturemodes
CapturemodedenesthemaximumframerateavailableintheAxisproduct.Dependingonwhichcapturemodeyouselect,you
maynotbeabletouseWDR.
7
AXISQ1615MkIINetworkCamera
Setup
Acapturemodeconsistsofaresolutionandthecorrespondingframerateavailableintheproduct.Thecapturemodesetting
affectsthecamera’seldofviewandaspectratio.
Thelowerresolutioncapturemodeiscroppedoutfromthehighestresolution.
Theimageshowshowtheeldofviewandaspectratiocanchangebetweentwodifferentcapturemodes.
Howtoselectcapturemode
Whichcapturemodetochoosedependsontherequirementsofframerateandresolutionforthespecicsurveillancesetup.For
specicationsaboutavailablecapturemodes,seetheproduct’sdatasheet.Tondthelatestversionofthedatasheet,gotoaxis.com
Howtoreplacethelens
1.Stopallrecordingsanddisconnectpowerfromtheproduct.
2.Disconnectthelenscableandremovethestandardlens.
3.Attachthenewlensandconnectthelenscable.
4.Reconnectthepower.
5.GototheImagetabintheproduct’swebpageandselecttheP-Irislensyouhaveinstalled.
Note
IfyouuseaDCirislens,selectGenericDCIris.
6.GotoSystem>MaintenanceandclickRestarttorestartthedeviceandforchangestotakeeffect.
7.Adjustthezoomandfocus.
Howtoselectexposuremode
Therearedifferentexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor
specicsurveillancescenes.GotoSettings>Image>Exposureandselectbetweenthefollowingexposuremodes:
Formostusecases,selectAutomaticexposure.
Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.
Selectthesamefrequencyasthepowerlinefrequency.
Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
8
AXISQ1615MkIINetworkCamera
Setup
Selectthesamefrequencyasthepowerlinefrequency.
Tolockthecurrentexposuresettings,selectHoldcurrent.
Howtoreducenoiseinlow-lightconditions
Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
Makesurethattheexposuremodeisautomatic.
Note
Increasingthemaxshuttervaluecanresultinmotionblur.
Theshutterspeedshouldbeasslowaspossible,whichmeansyoushouldsetmaxshuttertothehighestpossiblevalue.
Reducesharpnessintheimage.
Tryloweringthemaxgainvalue.
Howtoreducemotionblurinlow-lightconditions
Toreducemotionblurinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
Note
Imagenoisewillincreaseifyouincreasethegain.
Increaseshutterspeedandgain.GotoSettings>Image>ExposureandsetMaxshuttertoalowervalue,andMaxgain
toahighervalue.
Note
Thedepthofeldwillgetshallowerifyouopentheaperture.
Opentheaperture.GotoSettings>Image>ExposureandmovetheTargetapertureslidertowardOpen.
Ifyouarestillexperiencingmotionblur,youcantryoneofthefollowing:
Increasethelightlevelinthescene.
Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.
Note
Thedepthofeldgetsshallowerifyouusealenswithalargeraperture.
Changetoalenswithalargeraperture.
Howtomaximizedetailsinanimage
Important
Ifyoumaximizedetailsinanimage,bitrateincreasesandmightleadtoreducedframerate.
Makesuretoselectcapturemodethathasthehighestresolution.
Setcompressionaslowaspossible.
SelectMJPEGstreaming.
TurnofftheZipstreamfunctionality.
9
AXISQ1615MkIINetworkCamera
Setup
Howtohandlesceneswithstrongbacklight
Tomakebothdarkandbrightareasoftheimagevisible,turnonWDR.
1.GotoSettings>Image.
2.TurnonWDRunderWidedynamicrange.
ImagewithoutWDR.
ImagewithWDR.
Note
IfyouuseWDR,youmayexperiencesomeWDRartifactsintheimage.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr
HowtostabilizeashakyimagewithElectronicImageStabilization(EIS)
EIScanbeusedinenvironmentswheretheproductismountedinanexposedlocationandsubjecttovibrations,forexample,wind
orpassingtrafc.TurnonEIStogetasmootherandsteadierimagewithoutblur.
EISalsoreducesthelesizeofthecompressedimageandlowersthebitrateofthevideostream.
Note
WhenEISisturnedontheimageiscroppedslightly,loweringthemaximumresolution.
1.GotoSettings>Image.
2.TurnonEIS.
Howtomonitorlongandnarrowareas
Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.
10
AXISQ1615MkIINetworkCamera
Setup
1.Dependingonyourproduct,turnthecameraorthe3–axislensinthecamera90°or270°.
2.GotoSettings>Stream>Orientationontheproduct’swebpageandrotatetheview90°or270°.
Findoutmoreataxis.com/axis-corridor-format
Howtoenhancefacialrecognition
Tobetterrecognizethefaceofapersonpassingbythecamera,youcansettheoptimalpixelresolutionwiththecamera’spixel
counter.
1.GotoSettings>System>Orientationandclick.
2.Adjustthesizeandplacementoftherectangleinthecamera’sliveviewaroundtheareaofinterest,forexamplewhere
thefacesofpassingpersonsareexpectedtoappear.Youcanthenseethenumberofpixelsrepresentedbythesidesof
therectangle.
Note
Youcanuseanobjectofaknownsizeintheviewasareferencetodecidehowmuchresolutionisneededforrecognition.
11
AXISQ1615MkIINetworkCamera
Setup
Aboutviewarea
Aviewareaisacroppedpartofthefullview.Youcanstreamandstoreviewareasinsteadofthefullviewtominimizebandwidth
andstorageneeds.IfyouenablePTZforaviewarea,youcanpan,tiltandzoomwithinit.Byusingviewareasyoucanremoveparts
ofthefullview,forexample,thesky.
Whenyousetupaviewarea,werecommendyoutosetthevideostreamresolutiontothesamesizeasorsmallerthantheviewarea
size.Ifyousetthevideostreamresolutionlargerthantheviewareasizeitimpliesdigitallyscaledupvideoaftersensorcapture,
whichrequiresmorebandwidthwithoutaddingimageinformation.
PTZ(PanTiltZoom)
Aboutguardtours
Aguardtourdisplaysthevideostreamfromdifferentpresetpositionseitherinapredeterminedorrandomorder,andforcongurable
periodsoftime.Oncestarted,aguardtourcontinuestorununtilstopped,evenwhentherearenoclients(webbrowsers)viewingthe
images.
Howtocreateaguardtourwithpresetpositions
1.GotoSettings>PTZ>Guardtours
2.Click+.
3.SelectPresetposition.
4.Toedittheguardtour’sproperties,click
5.Typeanamefortheguardtourandspecifythepauselengthinminutesbetweeneachtour.
6.Ifyouwanttheguardtourtogotothepresetpositionsinarandomorder,turnonShufe.
7.ClickDone.
8.ClickAddtoaddthepresetpositionsthatyouwantinyourguardtour.
9.ClickDonetoexittheguardtoursettings.
10.Toscheduletheguardtour,gotoSystem>Events.
Privacymasks
Howtohidepartsoftheimagewithprivacymasks
Ifyouwanttohidepartsoftheimageduetoprivacyreasons,useoneorseveralprivacymasks.
Whatisaprivacymask?
Aprivacymaskisauser-denedareathatprohibitsusersfromviewingpartsofthemonitoredarea.Privacymasksappearasblocks
ofsolidcolororblurredimageelementsandareappliedonthevideostream.
Privacymasksarepresentonallsnapshots,recordedvideo,andrequestedstreams.TheycannotbebypassedthroughtheVAPIX®
applicationprogramminginterface(API).
Important
Ifyouaddmultipleprivacymasks,thismayaffecttheproduct’sperformance.
Howtocreateaprivacymask
Tocreateoreditaprivacymask,gotoSettings>Privacymask.
12
AXISQ1615MkIINetworkCamera
Setup
Overlays
Aboutoverlays
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.
Howtoshowatextoverlaywhenthecameradetectsmotion
Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthecameradetectsmotion:
MakesuretheAXISVideoMotionDetectionapplicationisrunning:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Addtheoverlaytext:
4.GotoSettings>Overlay.
5.Enter#Dinthetexteld.
6.Choosealignment,textsizeandappearance.
7.Includethetextoverlay.
Createanactionrule:
8.GotoSystem>Events>Actionrules.
9.CreateanactionrulewithAXISVideoMotionDetectionastrigger.
10.Fromthelistofactions,selectOverlaytext.
11.Type“Motiondetected”.
12.Settheduration.
Streamingandstorage
Howtochoosevideocompressionformat
Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:
MotionJPEG
Note
ToensuresupportfortheOpusaudiocodec,theMotionJPEGstreamisalwayssentoverRTP.
MotionJPEGorMJPEGisadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.
H.264orMPEG-4Part10/AVC
13
AXISQ1615MkIINetworkCamera
Setup
Note
H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.
Howtoreducebandwidthandstorage
Important
Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.
1.GotoliveviewandselectH.264.
2.GotoSettings>Stream.
3.Dooneormoreofthefollowing:
-TurnontheZipstreamfunctionalityandselectthedesiredlevel.
-TurnondynamicGOPandsetahighGOPlengthvalue.
-Increasethecompression.
-TurnondynamicFPS.
Howtosetupnetworkstorage
Tostorerecordingsonthenetwork,youneedtosetupnetworkstorage:
1.GotoSettings>System>Storage.
2.ClickSetupunderNetworkstorage.
3.EntertheIPaddressofthehostserver.
4.Enterthenameofthesharedlocationonthehostserver.
5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.
6.ClickConnect.
Howtoaddaudiotoyourrecording
Editthestreamprolewhichisusedfortherecording:
1.GotoSettings>System>Streamproles.
2.SelectthestreamproleandclickModify.
3.IntheAudiotab,selecttheAudiostreamcheckboxandselectOnfromthedrop-downlist.
4.ClickOk.
14
AXISQ1615MkIINetworkCamera
Setup
Events
Aboutevents
Theeventpagesallowyoutocongureyourproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct
canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen
theactionistriggerediscalledanactionrule.
Howtotriggeranaction
1.GotoSettings>System>Eventstosetupanactionrule.Theactionruledeneswhenthecamerawillperformcertain
actions.Actionrulescanbesetupasscheduled,recurring,orforexample,triggeredbymotiondetection.
2.SelectwhatTriggermustbemettotriggertheaction.Ifyouspecifymorethanonetriggerfortheactionrule,all
ofthemmustbemettotriggertheaction.
3.SelectwhichActionthecamerashouldperformwhentheconditionsaremet.
Note
Ifyoumakechangestoanactiveactionrule,theactionruleneedstoberestartedforthechangestotakeeffect.
Note
Ifyouchangethedenitionofastreamproleusedinanactionrule,youneedtorestartanyactionrulesthatusethat
streamprole.
Howtorecordvideowhenthecameradetectsmotion
ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto
stoponeminuteafter.
MakesuretheAXISVideoMotionDetectionapplicationisrunning:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Createanactionrule:
4.GotoSettings>System>Eventsandaddanactionrule.
5.Typeanamefortheactionrule.
6.Fromthelistoftriggers,selectApplicationsandthenselectAXISVideoMotionDetection(VMD).
7.Fromthelistofactions,selectRecordvideo.
8.Selectanexistingstreamproleorcreateanewone.
9.Setthepre-triggertimeto5seconds.
10.Setthepost-triggertimeto60seconds.
11.SelectSDcardfromthelistofstorageoptions.
12.ClickOk.
15
AXISQ1615MkIINetworkCamera
Setup
Applications
Aboutapplications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications
TondtheusermanualsforAxisapplications,gotoaxis.com
Note
Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.
16
AXISQ1615MkIINetworkCamera
Troubleshooting
Troubleshooting
Howtoresettofactorydefaultsettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage3.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support
Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSettings>System>Maintenanceand
clickDefault.
Howtocheckthecurrentrmware
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.
Tocheckthecurrentrmware:
1.Gototheproduct’swebpage.
2.Clickonthehelpmenu.
3.ClickAbout.
Howtoupgradethermware
Important
Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Important
Makesuretheproductremainsconnectedtothepowersourcethroughouttheupgradeprocess.
Note
Whenyouupgradetheproductwiththelatestrmware,theproductreceivesthelatestfunctionalityavailable.Alwaysread
theupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthermware.Tondthelatest
rmwareandthereleasenotes,gotoaxis.com/support/rmware
1.Downloadthelatestrmwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware
17
AXISQ1615MkIINetworkCamera
Troubleshooting
2.Logintotheproductasanadministrator.
3.GotoSettings>System>Maintenanceintheproduct’swebpageandfollowtheinstructions.Whentheupgradehas
nished,theproductrestartsautomatically.
AXISCameraManagementcanbeusedformultipleupgrades.Findoutmoreataxis.com/products/axis-camera-management
Technicalissues,cluesandsolutions
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support
Problemsupgradingthermware
FirmwareupgradefailureIfthermwareupgradefails,theproductreloadsthepreviousrmware.Themostcommonreason
isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourproductandtryagain.
ProblemssettingtheIPaddress
Theproductislocatedona
differentsubnet
IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.
TheIPaddressisbeingused
byanotherdevice
DisconnecttheAxisproductfromthenetwork.Runthepingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct):
Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.
Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet
ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.
Theproductcannotbeaccessedfromabrowser
Cannotlogin
WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeHowtoresettofactorydefaultsettingsonpage17.
TheIPaddresshasbeen
changedbyDHCP
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas
beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe
network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename
hasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support
Certicateerrorwhenusing
IEEE802.1X
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductmustbe
synchronizedwithanNTPserver.GotoSettings>System>Dateandtime
Theproductisaccessiblelocallybutnotexternally
Routerconguration
CheckthatyourrouterallowsincomingdatatrafctotheAxisproduct.Theroutermustsupport
UPnP
®
.
Firewallprotection
ChecktheInternetrewallwithyournetworkadministrator.
18
AXISQ1615MkIINetworkCamera
Troubleshooting
Problemswithstreaming
MulticastH.264only
accessiblebylocalclients
Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.
NomulticastH.264
displayedintheclient
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct
arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.
PoorrenderingofH.264
images
Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.
Colorsaturationisdifferent
inH.264andMotionJPEG
Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore
information.
Lowerframeratethan
expected
SeePerformanceconsiderationsonpage19.
Reducethenumberofapplicationsrunningontheclientcomputer.
Limitthenumberofsimultaneousviewers.
Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
Lowertheimageresolution.
Intheproduct’swebpage,setacapturemodethatprioritizesframerate.Changingthe
capturemodetoprioritizeframeratemightlowerthemaximumresolutiondepending
ontheproductusedandcapturemodesavailable.
Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)of
theAxisproduct.
Performanceconsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.
Thefollowingfactorsarethemostimportanttoconsider:
Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.
AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.
Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.
AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.
Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.
UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.
Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.
RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.
19
AXISQ1615MkIINetworkCamera
Specifications
Specifications
Tondthelatestversionoftheproduct’sdatasheet,gototheproductpageonaxis.comandlocateSupport&Documentation.
LEDindicators
Note
TheStatusLEDcanbeconguredtoashwhileaneventisactive.
StatusLED
Indication
GreenSteadygreenfornormaloperation.
Amber
Steadyduringstartup.Flasheswhenrestoringsettings.
NetworkLEDIndication
Green
Steadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.
Amber
Steadyforconnectiontoa10Mbit/snetwork.Flashesfornetworkactivity.
UnlitNonetworkconnection.
PowerLEDIndication
Green
Normaloperation.
Amber
Flashesgreen/amberduringrmwareupgrade.
StatusLEDbehaviorforfocusassistant
Note
OnlyvalidforoptionalP-iris,DC-irisormanualirislenses.
ThestatusLEDasheswhentheFocusAssistantisactive.
Color
Indication
RedTheimageisoutoffocus.
Adjustthelens.
AmberTheimageisclosetofocus.
Thelensneedsnetuning.
Green
Theimageisinfocus.
Buzzersignalforfocusassistant
Note
OnlyvalidforoptionalP-iris,DC-irisormanualirislenses.
BuzzerLens
Fastinterval
Optimallyadjusted
MediumintervalLessoptimallyadjusted
Slowinterval
Poorlyadjusted
20
AXISQ1615MkIINetworkCamera
Specifications
StatusLEDbehaviorandbuzzersignalforlevelingassistant
Forinformationonthefunctionbuttonusedforlevelingthecamera,seepage21.
Pressandholdthefunctionbutton(2)formorethantwosecondstolevelthecamera.
Whenthecameraislevel,bothLEDsaresteadygreen,andthebeepiscontinuous.
Whenthecameraisnotlevel,theLEDsashacombinationofred,greenandorange,andthebeepoccursatslowintervals.
BothLEDsbrieyashgreentoindicatethatthelevelingisgettingbetter.
SDcardslot
NO NO
NO
TICE TICE
TICE
RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe
SDcard.Useyourngerstoinsertandremovethecard.
Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard
fromtheproduct’swebpagebeforeremoval.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards.
ForSDcardrecommendations,seeaxis.com
Buttons
Controlbutton
Thecontrolbuttonisusedfor:
Resettingtheproducttofactorydefaultsettings.SeeHowtoresettofactorydefaultsettingsonpage17.
ConnectingtoanAXISVideoHostingSystemservice.Toconnect,pressandholdthebuttonforabout3secondsuntilthe
statusLEDashesgreen.
Functionbutton
Note
FocusassistantisonlyvalidforoptionalP-iris,DC-irisormanualirislenses.
Thefunctionbuttonhasmultiplefunctions:
LevelingassistantThisfunctionhelpstoensurethecameraislevel.Pressthebuttonforabout3secondstostartthe
levelingassistantandpressagaintostopthelevelingassistant.ThestatusLEDandbuzzersignalassistlevelingof
thecamera,seeStatusLEDbehaviorandbuzzersignalforlevelingassistantonpage21.Thecameraislevelwhenthe
buzzerbeepscontinuously.
FocusassistantThisfunctionisusedforenablingthefocusassistant.Toenablethefocusassistant,pressandvery
quicklyreleasethebutton.Pressagaintostopthefocusassistant.Tondoutmore,seetheInstallationGuide.
Connectors
Networkconnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
21
AXISQ1615MkIINetworkCamera
Specifications
Audioconnector
TheAxisproducthasthefollowingaudioconnectors:
Audioin(pink)3.5mminputforamonomicrophone,oraline-inmonosignal.
Audioout(green)3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran
activespeakerwithabuilt-inamplier.Itisrecommendedtouseastereoconnectorforaudioout.
3.5mmaudioconnectors
(stereo)
1Tip2Ring
3Sleeve
AudioInput
Balanced:‘Hot’signalMicrophone/Linein
Unbalanced:Microphone/Linein
Balanced:‘Cold’signalMicrophone/Line
in
Unbalanced:Unused
Ground
AudioOutput
Lineout,monoLineout,mono
Ground
I/Oconnector
UsetheI/Oconnectorwithexternaldevicesincombinationwith,forexample,motiondetection,eventtriggering,andalarm
notications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:
Digitalinput-Forconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexamplePIRsensors,door/window
contacts,andglassbreakdetectors.
Digitaloutput-ForconnectingexternaldevicessuchasrelaysandLEDs.ConnecteddevicescanbeactivatedbytheVAPIX®
ApplicationProgrammingInterfaceorintheproduct’swebpage.
4-pinterminalblock
FunctionPinNotes
Specications
DCground
1
0VDC
DCoutput
2
Canbeusedtopowerauxiliaryequipment.
Note:Thispincanonlybeusedaspowerout.
12VDC
Maxload=50mA
DigitalinputConnecttopin1toactivate,orleaveoating
(unconnected)todeactivate.
0tomax30VDC Congurable
(InputorOutput)
3–4
DigitaloutputConnecttopin1toactivate,orleaveoating
(unconnected)todeactivate.Ifusedwithaninductiveload,e.g.,a
relay,connectadiodeinparallelwiththeload,toprotectagainst
voltagetransients.
0tomax30VDC,opendrain,
100mA
Example
22
AXISQ1615MkIINetworkCamera
Specifications
1
DCground
2
DCoutput12V,max50mA
3
I/Oconguredasinput
4
I/Oconguredasoutput
Powerconnector
2-pinterminalblockforDCpowerinput.UseaSafetyExtraLowVoltage(SELV)compliant
limitedpowersource(LPS)witheitheraratedoutputpowerlimitedto100Woraratedoutput
currentlimitedto5A.
RS485/RS422connector
Two2-pinterminalblocksforRS485/RS422serialinterfaceusedtocontrolauxiliaryequipmentsuchaspan-tiltdevices.
Theserialportcanbeconguredtosupport:
Two-wireRS485halfduplex
Four-wireRS485fullduplex
Two-wireRS422simplex
Four-wireRS422fullduplexpointtopointcommunication
FunctionPinNotes
RS485BaltRS485/422RX(B)
1
RS485AaltRS485/422RX(A)
2
RXpairforallmodes(combinedRX/TXfor2-wireRS485)
RS485/RS422TX(B)
3
RS485/RS422TX(A)
4
TXpairforRS422and4-wireRS485
Important
Themaximumcablelengthis30m(98ft).
23
UserManualVer.M1.5
AXISQ1615MkIINetworkCamera
Date:February2018
©AxisCommunicationsAB,2018
PartNo.T10124449
23


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Axis Q1615 Mk II Network Camera at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Axis Q1615 Mk II Network Camera in the language / languages: English as an attachment in your email.

The manual is 0,6 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info