613437
48
Zoom out
Zoom in
Previous page
1/68
Next page
48
AXIS P33 Series - Troubleshooting
Troubleshooting
Checking the Firmware
Firmware is software that determines the functionality of the network cameras. One of your first actions when
troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that
fixes your particular problem. The current firmware version in your camera is displayed on the page Setup > Basic Setup or
under About.
Upgrading the Firmware
When you upgrade your camera with the latest firmware from the Axis Web site, your camera receives the latest functionality
available. Always read the upgrade instructions and release notes available with each new release, before updating the
firmware.
Note:
Preconfigured and customized settings are saved when the firmware is upgraded (providing the features are available
in the new firmware) although this is not guaranteed by Axis Communications. Always read the instructions and
release notes available with each new release, before upgrading the firmware.
1. Save the firmware file to your computer. The latest version
of the firmware is available free of charge from the Axis
website at www.axis.com/techsup
2. Go to Setup > System Options > Server Maintenance in
the camera’s web pages.
3. In the Upgrade Server section, browse to the desired
firmware file on your computer. Click Upgrade.
Notes:
After starting the upgrade process, always wait at least
5-10 minutes before restarting the camera, even if you
suspect the upgrade has failed.
Your dealer reserves the right to charge for any repair
attributable to faulty upgrading by the user.
The AXIS Camera Management software tool can be used for multiple upgrades. Please see the Axis website at
www.axis.com for more information.
Emergency Recovery Procedure
If power or the network connection to the camera is lost during the upgrade, the process fails and the unit becomes
unresponsive. A flashing red Status LED indicates a failed upgrade.To recover the unit, follow the steps below. The serial
number is found on the label attached to the bottom of the camera.
1. UNIX/Linux - From the command line, type the following:
arp -s <IP address of camera> <serial number> temp
ping -s 408 <IP address of camera>
Windows - From a command/DOS prompt, type the following:
arp -s <IP address of camera> <serial number>
ping -l 408 -t <IP address of camera>
2. If the unit does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.
3. Open a browser and type in the camera’s IP address. In the page that appears, use the Browse button to select the
upgrade file to use, for example, axisp3343.bin. Then click the Load button to restart the upgrade process.
4. After the upgrade is complete (1-10 minutes), the unit automatically restarts and shows a steady green on the Power
and Status LEDs and flashing green or amber on the Network LED.
5. Reinstall the camera, referring to the installation guide.
48


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Axis P3343 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Axis P3343 in the language / languages: English as an attachment in your email.

The manual is 7,03 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info