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z Welches Betriebssystem ist auf den einzelnen Computern instal-
liert, auf denen Sie NDC installiert haben?
z Mit welchem Netzwerkprotokoll arbeiten Sie, IPX/SPX oder
TCP/IP?
z Tritt Ihr Problem auf dem Server mit NDI oder an einem der Clients
mit NDC auf?
z Welche/n ISDN-Controller verwendet der Server? Mit welcher Trei-
berversion und mit welchem Build arbeiten Sie?
Sie erhalten die Treiberversion und das Build von AVM ISDN-Cont-
rollern aus der Datei „Readme“ im Installationsverzeichnis des
ISDN-Controllers.
z Wird Ihr ISDN-Controller an einer Nebenstellenanlage betrieben?
z Welche ISDN-Anwendungen verwenden die Clients?
z An welcher Stelle der Installation oder in welcher Anwendung er-
scheint eine Fehlermeldung?
z Wie lautet die Meldung genau?
z Ist es möglich, mit dem ISDN-Controller erfolgreich eine Testver-
bindung zum AVM Data Call Center (ADC) aufzubauen?
Falls Sie nicht sofort eine Verbindung zum ADC erhalten, versu-
chen Sie es erneut. Das ADC kann zu Spitzenzeiten besetzt sein.
ndi.book Seite 60 Dienstag, 3. Januar 2006 11:31 11
60


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