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AVM ISDN-Controller
AVM ISDN- Controller C2
www.avm.de
2
2
M anual
2 Controller C2
AVM ISDN-Controller C2
This manual and the software it describes are protected by copyright. The manual and
software as presented are the object of a license agreement and may be used only in
accordance with the license conditions. The licensee bears all risk in regard to hazards
and impairments of quality which may arise in connection with the use of this product.
This manual and the software it describes may not be transmitted, reproduced or altered
in whole or in part, in any form, by any means, nor may they be translated into any other
natural or computer language. The creation of a backup copy for personal use is excepted.
The information hereby made available to the licensee may be communicated to third
parties only with the written permission of AVM.
This software and documentation have been produced with all due care and checked for
correctness in accordance with the best available technology. AVM disclaims all liability
and warranties, whether express or implied, relating to this product’s quality, performance
or suitability for any given purpose which deviates from the performance specifications
contained in the product description.
AVM will not be liable for damages arising directly or indirectly from the use of the manual
or related software, nor for incidental or consequential damages, except in case of intent
or gross negligence. AVM expressly disclaims all liability for loss of or damage to
hardware, software or data as a result of direct or indirect errors or destruction and for any
costs, including
ISDN, GSM and ADSL connection charges, related to the software and
manual supplied and due to incorrect installations not performed by AVM itself.
The information in this manual and the software it describes are subject to change without
notice for the purpose of technical improvement.
© AVM GmbH 2002. All rights reserved.
Documentation release 11/2002
AVM ISDN-Controller C2 Support by Fax: + 49/ (0) 30/390 04 405
AVM in the Internet: www.avm.de/en
Trademarks: AVM is a registered trademark of AVM GmbH. Windows is a registered
trademark of Microsoft Corporation. All other trademarks are trademarks or registered
trademarks of the respective owners.
AVM Audiovisuelles Marketing
und Computersysteme GmbH
Alt-Moabit 95
AVM Computersysteme
Vertriebs GmbH
Alt-Moabit 95
10559 Berlin 10559 Berlin
c2-e.book Seite 2 Mittwoch, 27. November 2002 3:24 15
Controller C2 – Contents 3
Contents
1Introduction 6
1.1 The AVM ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.2 The Driver Software for the AVM ISDN-Controller C2 . . . . . . . . . . . . 7
1.3 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.4 Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2 Hardware Installation 11
3 Installing the Driver Software in Windows XP 12
3.1 Installing the Driver Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.2 Configuring the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.3 Installing Additional Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.4 Removing the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4 Installing the Driver Software in Windows 2000 15
4.1 Installing the Driver Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.2 Configuring the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.3 Installing Additional ISDN-Controllers. . . . . . . . . . . . . . . . . . . . . . . 17
4.4 Removing the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . . 17
5 Installing the Driver Software in Windows NT 4.0 19
5.1 Installing the Driver Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5.2 Configuring the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . 21
5.3 Installing Additional ISDN-Controllers. . . . . . . . . . . . . . . . . . . . . . . 21
5.4 Removing the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . . 21
6 Installing the Driver Software in Novell NetWare 23
6.1 Preparing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
6.2 Installing the Driver Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6.3 Configuring the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . 25
6.4 Installing Additional ISDN-Controllers. . . . . . . . . . . . . . . . . . . . . . . 29
6.5 Removing the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . . 29
c2-e.book Seite 3 Mittwoch, 27. November 2002 3:24 15
4 Controller C2 – Contents
7 Installation in Linux 34
7.1 Installing CAPI4Linux in SuSE Linux . . . . . . . . . . . . . . . . . . . . . . . . 37
7.2 Testing the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
7.3 Installing Additional ISDN-Controllers. . . . . . . . . . . . . . . . . . . . . . .40
7.4 Removing the ISDN-Controller C2 . . . . . . . . . . . . . . . . . . . . . . . . . .40
7.5 Updating the Driver Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
8 AVM System Architecture 42
8.1 The Applications Interface CAPI 2.0. . . . . . . . . . . . . . . . . . . . . . . . .42
8.2 The IDM Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
8.3 The AVM System Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
8.4 CAPI SoftCompression X75/V42bis . . . . . . . . . . . . . . . . . . . . . . . . . 47
8.5 CAPI SoftFax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
8.6 CAPI SoftModem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
9 Technical Summary 49
9.1 Connector Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
9.2 The AVM ISDN-Controller C2 on Point-to-Point Lines . . . . . . . . . . .49
9.3 Technical Specifications and Features . . . . . . . . . . . . . . . . . . . . . . 50
10 Troubleshooting 52
10.1 General Malfunctions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
10.2 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
11 Technical Support from AVM 57
11.1 Information and Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
11.2 AVM Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Index 60
Declaration of CE Conformity 62
c2-e.book Seite 4 Mittwoch, 27. November 2002 3:24 15
Controller C2 5
Typographical Conventions
The following typographic conventions and symbols have
been used to make the contents of this guide clearer and to
emphasize important information:
Highlighting
The following table provides a quick overview of the
highlighting conventions used in this manual.
Symbols
The following graphic symbols are used in the guide. These
always appear in connection with text printed in gray italics.
This symbol indicates useful tips and supplementary
information.
The exclamation mark designates sections which contain
important information.
This symbol indicates important instructions that must be
observed to avoid malfunctions.
Highlighting Function Example
Quotation
marks
Keys, buttons, icons,
tabs, menus, com-
mands
„Start / Programs“ or
„Enter“
Capital letters Path and file names in
running text
SOFTWARE\INFO.PDF
or README.DOC
Pointed brackets Variables <CD-ROM drive>
Typewriter font Information to be typed
in using the keyboard
a:\setup
Gray italics Hints, instructions and
warnings, always ac-
companied by a symbol
in the margin
... For more informa-
tion, see ...
c2-e.book Seite 5 Mittwoch, 27. November 2002 3:24 15
Introduction
6 ISDN-Controller C2 – 1 Introduction
1Introduction
The AVM ISDN-Controller C2 is the ideal solution for all those
who need more than one ISDN BRI line. Equipped with a
high-performance CPU and on-board memory, the ISDN-Con-
troller C2 can be used for all kinds of communication tasks.
All commonly used digital communication protocols are pro-
vided. Analog connections with modems and fax machines
are also supported. Incoming or outgoing telefax connec-
tions can be processed over all four channels simultaneous-
ly.
Up to four active AVM ISDN-Controllers can be used in one
PC, so that you can meet your company’s growing communi-
cation needs by adding more ISDN-Controllers. This means
long-term security for your investments in ISDN hardware.
Mixed configurations with other active AVM ISDN-Controllers
for the PCI or ISA bus in the same computer are also support-
ed.
1.1 The AVM ISDN-Controller C2
The ISDN-Controller C2 is an active ISDN-Controller with its
own high-performance CPU and on-board memory. The archi-
tecture and technologies used are especially well suited to
the operating conditions found in server environments.
The driver software for the ISDN-Controller C2 supports all
important communication protocols. Smooth communica-
tion is thus ensured with systems in ISDN, GSM mobile and
analog telephone networks as well as other digital networks.
The AVM ISDN-Controller C2 allows you to connect a comput-
er to two basic-rate ISDN lines. You no longer need two bus
slots and twice the system resources to use four ISDN B
channels. The ISDN-Controller C2 requires only one slot and
the system resources for one card.
Each of the S
0
interfaces can be configured independently.
Please note the order of the S
0
lines during installation and
configuration.
c2-e.book Seite 6 Mittwoch, 27. November 2002 3:24 15
The Driver Software for the AVM ISDN-Controller C2
ISDN-Controller C2 – 1 Introduction 7
The following illustration shows a schematic illustration of
ISDN-Controller C2 showing the numbering of the S
0
lines.
Numbering of the AVM ISDN-Controller C2’s S
0
lines
1.2 The Driver Software for the AVM
ISDN-Controller C2
The ISDN-Controller’s driver software controls the communi-
cation processes and the data transfer.
The driver software is loaded to the ISDN-Controller from the
PC's hard disk. This procedure ensures that the driver soft-
ware can be updated quickly and easily at any time, so that
new features can be added or adapted without manipulating
the ISDN-Controller C2 hardware.
The driver software can compress data according to the V.42
standard. For more information on automatic data compres-
sion, see the section “CAPI SoftCompression X75/V42bis”
on page 47.
Furthermore, the driver software also supports analog servic-
es such as Group 3 fax and modem communication. For de-
tails, see the sections “CAPI SoftFax” on page 47 and “CAPI
SoftModem” on page 48.
c2-e.book Seite 7 Mittwoch, 27. November 2002 3:24 15
System Requirements
8 ISDN-Controller C2 – 1 Introduction
CAPI (COMMON-ISDN-API)
The driver software for the ISDN-Controller C2 provides the
industry standard CAPI applications interface on your com-
puter. This interface specified by the international standard-
ization organization ETSI guarantees the universal exchange-
ability of ISDN applications for the use of fax and speech
transmission. This interface allows the ISDN-Controller C2 to
be used with a wide range of CAPI 2.0-based ISDN applica-
tions.
For more information about CAPI 2.0, see the section “The
Applications Interface CAPI 2.0” on page 42.
Supported Protocols
The ISDN-Controller C2’s driver software supports the inter-
national D-channel protocol DSS1 (Euro-ISDN).
The driver for the D-channel protocol is included in the soft-
ware package. It is also available from the AVM Data Call
Center or over the Internet (see the section “Information and
Updates” on page 57). The driver software supports a wide
range of B-channel protocols, including the data protocols
X.75, X.25, HDLC transparent, V.110 and V.120.
Supported Operating Systems
Driver software for the AVM ISDN-Controller C2 is available
for the following operating systems: Windows XP, Windows
2000, Windows NT 4.0, Novell NetWare 4.11 or higher and
Linux.
1.3 System Requirements
The following hardware and software requirements must be
met in order to use the AVM ISDN-Controller C2:
a computer with a Pentium or Pentium-compatible pro-
cessor (CPU)
an available PCI slot that conforms to the specification
PCI 2.1 or higher
c2-e.book Seite 8 Mittwoch, 27. November 2002 3:24 15
Package Contents
ISDN-Controller C2 – 1 Introduction 9
operating system: Windows XP, Windows 2000, Win-
dows NT 4.0, Linux or Novell NetWare 4.11 or higher
one or two basic-rate (S
0
) ISDN lines
1.4 Package Contents
The AVM ISDN-Controller C2 package contains:
AVM ISDN-Controller C2 (plug-in card for the PCI bus)
two S
0
cables with RJ45 connectors, 6 m
AVM ISDN-Controller C2 manual
1 compact disk (CD-ROM) with all installation programs
and the AVM ISDN-Tools
The CD contains:
driver software for Windows XP, Windows 2000, Win-
dows NT 4.0, Novell NetWare 4.11 or higher and Linux
Configuration and diagnostic software (C2Setup,
C2Test, Connect32)
AVM system drivers
AVM ISDN CAPI Port Driver
AVM NDIS WAN CAPI Driver
AVM ISDN TAPI Services for CAPI
AVM ISDN-Tools
The AVM ISDN-Tools are a collection of ISDN applica-
tions based on CAPI 2.0. They include such programs as
“Connect 32” for convenient ISDN data transfer. See the
ISDN-Tools manual on the CD for installation and oper-
ating instructions.
AVM ISDN-Tools manual in PDF format
Other CAPI-based applications, such as the AVM ISDN Ac-
cess Server or third-party products, are available from your
vendor.
c2-e.book Seite 9 Mittwoch, 27. November 2002 3:24 15
Package Contents
10 ISDN-Controller C2 – 1 Introduction
If you need to install the driver software from a floppy disk,
you may copy the installation files from the CD to disks for
this purpose, or you may order the necessary installation
disks from AVM (see the address inside the cover of this
manual). Specify the operating system in which you are in-
stalling the ISDN-Controller and the disks will be sent to you
free of charge.
c2-e.book Seite 10 Mittwoch, 27. November 2002 3:24 15
Hardware Installation
ISDN-Controller C2 – 2 Hardware Installation 11
2 Hardware Installation
The ISDN-Controller C2 hardware is built in to the PC first, be-
fore its driver software is installed.
The ISDN-Controller C2 has two S
0
lines, each of which can
be configured independently. Please note the order of the S
0
lines during installation and configuration (see the figure
page 7).
To install the AVM ISDN-Controller C2, proceed as follows:
1. Switch off your computer and any connected devices
and then unplug the power plug.
2. Open the cover of the PC. Touch the metal of the PC
housing to discharge any static electricity.
3. Choose a PCI slot, unscrew and remove the slot blank-
ing plate at the back of the PC, and insert the ISDN-
Controller C2 in the slot.
If installing the ISDN-Controller in a Novell NetWare
system: note the number of the slot in which you have
inserted the ISDN-Controller C2 for use in the configu-
ration procedure.
4. Screw the back plate of the ISDN-Controller C2 on to the
back panel of the PC.
5. Close the computer housing and plug the power cord
back in to the socket.
6. Connect the S
0
lines to the ISDN socket. The ISDN ca-
bles have an RJ45 plug at each end. Insert one end in
your ISDN socket and the other end in the socket on the
back plate of your ISDN-Controller C2.
This completes the hardware installation.
The individual steps taken to install the driver software differ
among the operating systems. Read the section that de-
scribes the driver installation for your operating system.
c2-e.book Seite 11 Mittwoch, 27. November 2002 3:24 15
Installing the Driver Software in Windows XP
12 ISDN-Controller C2 – 3 Installing the Driver Software in Windows XP
3 Installing the Driver
Software in Windows XP
Changing of presentation of menus and folders is a feature
of Windows XP. The following instructions are based on a
standard Windows XP installation.
The AVM ISDN-Controller C2 is shipped with drivers that are
especially developed for use in Microsoft Windows XP. The
driver architecture conforms to the Microsoft Win 32 Driver
Model (WDM). This true 32-bit device driver offers full sup-
port for all features of Windows XP.
The CAPI 2.0 supplied with the controller supports Windows
applications and applications in DOS windows simulta-
neously. Information on CAPI can found in the section “The
Applications Interface CAPI 2.0” on page 42.
3.1 Installing the Driver Software
Once the AVM ISDN-Controller C2 has been inserted in your
computer, proceed as follows:
1. Switch on your computer.
2. The driver software for the AVM ISDN-Controller C2 is al-
ready contained in the Windows XP operating system
and is installed automatically when the computer is
started.
A status message task bar indicates that the AVM ISDN-
Controller C2 has been detected and installed. This message
disappears after a few seconds.
This concludes the installation of the ISDN-Controller C2 in
Windows XP. ISDN-Controller is now ready for immediate op-
eration.
c2-e.book Seite 12 Mittwoch, 27. November 2002 3:24 15
Configuring the ISDN-Controller C2
ISDN-Controller C2 – 3 Installing the Driver Software in Windows XP 13
After installation the CAPI 2.0 and the AVM NDIS WAN CAPI
Driver are available on your system. For details about the
AVM NDIS WAN CAPI Driver and the other two AVM system
drivers, see the section “The AVM System Drivers” on
page 45.
3.2 Configuring the ISDN-Controller C2
The default settings for the two S
0
interfaces of the ISDN-
Controller C2 are as follows:
After the installation has been completed, you can change
the configuration of the ISDN-Controllers's S
0
lines. To con-
figure the ISDN-Controller C2, proceed as follows:
1. Select “Start / Control Panel / (in “Category View”: Per-
formance and Maintenance) / System”. On theHard-
ware” dialog page, click the “Device Manager” button.
2. Click on the plus sign “+” next to “Network adapters” to
expand the node.
3. Double-click the entry “AVM ISDN-Controller C2” to
open the “Properties” window.
4. On the “S0 connection” dialog page, you can select the
appropriate line configuration for each of the ISDN-
Controller C2's S
0
lines: point-to-multipoint (“ISDN Ba-
sic Rate Access”), point-to-point (“PBX Line with DDI
(Direct Dial-in)”) or leased line (“Leased line”).
Line type Point-to-multipoint
D-channel protocol DSS1
c2-e.book Seite 13 Mittwoch, 27. November 2002 3:24 15
Installing Additional Controllers
14 ISDN-Controller C2 – 3 Installing the Driver Software in Windows XP
3.3 Installing Additional Controllers
Up to four active AVM ISDN-Controllers can be installed in
your computer. Active AVM ISDN-Controllers for the ISA, PCI,
PCMCIA buses and USB can also be combined in the same
system.
If you want to add another active ISDN-Controller, carry out
the controller installation procedure as described in the ap-
propriate manual. The driver software for all installed ISDN-
Controllers is loaded automatically when Windows XP starts.
3.4 Removing the ISDN-Controller C2
Only one ISDN-Controller can be removed at a time. If you
have installed several ISDN-Controllers and want to remove
them all, then perform the procedure described here several
times, without restarting Windows between each operation.
Proceed as follows to remove the AVM ISDN-Controller C2
driver software in Windows XP:
1. Open the “System Properties” of Windows XP by click-
ing through “Start / Control Panel / (in “Category View”:
Performance and Maintenance) / System” and select
the “Device Manager” button on the “Hardware” set-
tings page.
2. In the “Network adapters” section of the “Device Man-
ager”, select the “AVM ISDN-Controller C2” entry.
3. In the “Action” menu, select the “Uninstall” command.
4. Confirm the uninstallation in the following security
prompt. The AVM ISDN-Controller C2 is then removed
from the system.
5. Now switch off the computer and unplug it, then re-
move the ISDN-Controller card.
This concludes the uninstallation of the AVM ISDN-
Controller C2 in Windows XP.
c2-e.book Seite 14 Mittwoch, 27. November 2002 3:24 15
Installing the Driver Software in Windows 2000
ISDN-Controller C2 – 4 Installing the Driver Software in Windows 2000 15
4 Installing the Driver
Software in Windows 2000
In Windows 2000, the ISDN-Controller is integrated as a net-
work adapter via the NDIS WAN CAPI Driver and included in
the list of network adapters listed in the Device Manager.
After installation, the CAPI 2.0 interface and the NDIS WAN
interface are available to the entire system; no separate driv-
er installation is required. You can then use CAPI 2.0-based
applications alongside Microsoft's Remote Access Service
(RAS) or Internet access with Dial-Up Networking.
The CAPI 2.0 interface supplied supports both 16-bit and 32-
bit applications. Applications in DOS windows are not sup-
ported. Information on CAPI can found in the section “The
Applications Interface CAPI 2.0” on page 42.
4.1 Installing the Driver Software
To configure the ISDN-Controller C2, proceed as follows:
1. Start the computer.
The “Found New Hardware Wizard” recognizes a new
device to be installed. Click “Next”.
2. In the next window, select the option “Search for a suit-
able driver for my device (recommended)” and confirm
your selection with “Next”.
3. Insert the C2 CD-ROM.
4. In the next window, select the option “CD-ROM drives”
and confirm by clicking “Next”.
5. The program reports that a driver was found. Click
“Next” to install the driver.
6. Enter the multiple subscriber numbers in the “ISDN
MultiSubscriber Number (MSN)” window.
ClickNext.
c2-e.book Seite 15 Mittwoch, 27. November 2002 3:24 15
Configuring the ISDN-Controller C2
16 ISDN-Controller C2 – 4 Installing the Driver Software in Windows 2000
7. Conclude the installation by clicking “Finish”.
This concludes the ISDN-Controller C2 installation. ISDN-
Controller is now ready for immediate operation.
After installation the CAPI 2.0 and the AVM NDIS WAN CAPI
Driver are available on your system. For details about the
AVM NDIS WAN CAPI Driver and the other two AVM system
drivers, see the section “The AVM System Drivers” on
page 45.
4.2 Configuring the ISDN-Controller C2
The default settings for the two S
0
interfaces of the ISDN-
Controller C2 are as follows:
After the installation has been completed, you can change
the configuration of the ISDN-Controllers's S
0
lines. To con-
figure the ISDN-Controller C2, proceed as follows:
1. Select “Start / Settings / Control Panel / System”. On
the “Hardware” dialog page, click the “Device Manag-
er...” button.
2. Click on the plus sign “+” next to “Network adapters” to
expand the node.
3. Double-click the entry “AVM ISDN-Controller C2” to
open the “Properties” window.
4. On the “S
0
connection” dialog page, you can select the
appropriate line configuration for each of the ISDN-
Controller C2's S
0
lines: point-to-multipoint (“ISDN Ba-
sic Rate Access”), point-to-point (“PBX Line with DDI
(Direct Dial-in)”) or leased line (“Leased line”).
Line type Point-to-multipoint
D-channel protocol DSS1
c2-e.book Seite 16 Mittwoch, 27. November 2002 3:24 15
Installing Additional ISDN-Controllers
ISDN-Controller C2 – 4 Installing the Driver Software in Windows 2000 17
4.3 Installing Additional ISDN-Controllers
Up to four active AVM ISDN-Controllers can be installed in
your computer. Active AVM ISDN-Controllers for the ISA, PCI,
PCMCIA buses and USB can also be combined in the same
system. If you want to add another active ISDN-Controller,
carry out the controller installation procedure as described in
the appropriate manual, using the installation program on
the original disk or CD-ROM supplied with it.
If you would like to add another AVM ISDN-Controller C2, re-
peat the entire installation procedure described above. Be-
gin by installing the hardware. Then switch on your comput-
er. The “Found New Hardware Wizard” recognizes the new
device. Follow the instructions on the screen.
4.4 Removing the ISDN-Controller C2
Only one ISDN-Controller can be removed at a time. If you
have installed several ISDN-Controllers and want to remove
them all, then perform the procedure described here several
times, without restarting Windows between each operation.
Proceed as follows to remove the AVM ISDN-Controller C2
driver software in Windows 2000:
1. Open the Windows 2000 “Control Panel” (“Start / Set-
tings”) and double-click the “Add/Remove Hardware”
icon.
2. The “Add/Remove Hardware Wizard” is started. Click
“Next”.
3. Select the “Uninstall/Unplug a device” option in the fol-
lowing dialog and click “Next”.
4. Then select the “Uninstall a device” option. Confirm by
clicking “Next”.
5. Select the entry “AVM ISDN-Controller C2” in the follow-
ing list and confirm with “Next”.
6. Confirm the uninstallation by activating the “Yes, I want
to uninstall this deviceoption and click “Next”.
c2-e.book Seite 17 Mittwoch, 27. November 2002 3:24 15
Removing the ISDN-Controller C2
18 ISDN-Controller C2 – 4 Installing the Driver Software in Windows 2000
7. As a final step, click “Finish”. The ISDN-Controller is
then removed from the system.
8. Now switch off the computer and unplug it, then re-
move the ISDN-Controller card.
This concludes the uninstallation of the AVM ISDN-
Controller C2 in Windows 2000.
c2-e.book Seite 18 Mittwoch, 27. November 2002 3:24 15
Installing the Driver Software in Windows NT 4.0
ISDN-Controller C2 – 5 Installing the Driver Software in Windows NT 4.0 19
5 Installing the Driver
Software in Windows NT 4.0
Specially developed driver software for Windows NT 4.0 is
supplied with the AVM ISDN-Controller C2. The applications
interface supplied, COMMON-ISDN-API (CAPI) version 2.0,
supports both 16-bit and 32-bit applications. Applications in
DOS windows are not supported. Information on CAPI can
found in the section “The Applications Interface CAPI 2.0” on
page 42.
5.1 Installing the Driver Software
The default settings for the two S
0
lines of the ISDN-
Controller C2 are as follows::
During installation you will have the opportunity to change
the settings for each S
0
interface, or for both S
0
interfaces at
once.
To install the driver software, proceed as follows:
1. Start the computer.
2. Insert the installation CD in your CD-ROM drive.
3. Select “Runin the Windows NT 4.0 “Start” menu. In
the command line, enter the path to the setup files for
Windows NT:
<CD-ROM drive>:\cardware\c2\windows.nt\
english\setup.exe
You may also click theBrowse button to search for
the path in the directory list. Confirm by clicking “OK”.
Line type Point-to-multipoint
D-channel protocol DSS1
CAPI SoftCompression active
c2-e.book Seite 19 Mittwoch, 27. November 2002 3:24 15
Installing the Driver Software
20 ISDN-Controller C2 – 5 Installing the Driver Software in Windows NT 4.0
4. The welcome window of the installation program ap-
pears. From this window you can view the AVM README
file for the AVM ISDN-Controller C2. Click “Continue”.
To display a help text on any step in the installation
program, press the “F1” key.
5. In the next window, select “New” in the area labelled
“To add a controller”. Click “Continue”.
6. Enter the name of the folder in which the driver soft-
ware is to be installed and click “Continue”.
7. In the next dialog, select an S
0
line to configure, or
choose to configure both lines at once. Click “Contin-
ue”.
8. In the subsequent dialogs, set the line type and the D-
channel protocol for the selected S
0
line(s).
9. The next window displays the settings for both S
0
lines:
any changes made to the configured line are shown
here along with the default settings for the other inter-
face.
10. To change the settings for the other S
0
lines, click the
button “Configure other S
0
interfaces”. You are then
prompted once more to choose which S
0
line you want
to configure. Go back to step 7 and follow the instruc-
tions until both S
0
lines have been configured as need-
ed.
11. When the configuration is complete, click “Continue”.
The installation program then copies all files to the
specified folder.
12. Finally, a message box displays the current configura-
tion of the ISDN-Controller C2 and its two S
0
lines. Click
”Continue“ to acknowledge and close the window.
This completes the driver software installation for Windows
NT 4.0. The ISDN-Controller C2 is now ready to use.
In the “Start / Programs” menu, you will find a new program
group named “AVM”. This group contains the entries “AVM
Internet Home Page” (link to AVM’s WWW server), “C2
Readme”, “C2 Setup” and “C2 Test”.
c2-e.book Seite 20 Mittwoch, 27. November 2002 3:24 15
The AVM Data Call Center
58 ISDN-Controller C2 – 11 Technical Support from AVM
Click “Service” to contact support or consult the “ISDN
Info Guide”.
Under “Download” you will find the latest driver soft-
ware to download for the AVM ISDN-Controller C2.
The AVM Data Call Center
The AVM Data Call Center (ADC) contains all of the programs
and drivers found on AVM's Internet site. Dial the AVM Data
Call Center using FRITZ!data (IDtrans protocol) at the num-
ber: +49 (0)30 / 39 98 43 00.
11.2 AVM Support
Please take advantage of the information sources listed
above before contacting AVM Support!
If the tips and information sources listed above have not as-
sisted you in solving your problem, please contact AVM Sup-
port for further information. AVM Support can be reached by
fax.
Support by E-mail
Support requests may be submitted to AVM by E-mail. Please
use the support request form on the AVM Internet pages at:
http://www.avm.de/en/service/support
Fill out the form and send it to AVM support by clicking the
“Send” button.
Support by Fax
If you have no connection to the Internet, AVM Support can
be reached at the fax number:
+49 (0)30 / 39 00 42 66
Please supply the following information in your support re-
quest:
Which AVM ISDN-Controller model are you having trou-
ble with?
c2-e.book Seite 58 Mittwoch, 27. November 2002 3:24 15
58


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