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Support from the Service Team
FRITZ!Box Fon WLAN 7270 175
8.4 Support from the Service Team
Should problems with your FRITZ!Box arise, we recom-
mend taking the following steps:
1. If you have questions about starting operation of
your FRITZ!Box, please consult the chapter “Connec-
tion” from page 15.
2. Please see the information in the section “Product
Details” from page 126.
3. If you have any problems, seek “first aid” by consult-
ing the chapter “Troubleshooting” from page 107.
This chapter also presents useful tips on problems
with establishing connections.
4. The next step is to consult the FAQs in the Internet:
www.avm.de/en/service/FAQs
This site contains answers to questions our custom-
ers have frequently asked our Support team.
5. If you do not find the answer you need in the FAQs,
AVM Support will assist you. The support desk can be
reached by e-mail or by fax.
Support by E-mail
You can send us an English-language e-mail request at
any time using the “Service” area of our web site. The Ser-
vice area can be reached at:
www.avm.de/en/service
From the support area, select the product for which you
need support. Click the “Mail Form” link to open the e-
mail form. Fill out the form and send it to AVM support by
clicking the “Send” button. Our Support team will respond
by e-mail as quickly as possible.
Please take advantage of the information sources
described above before contacting AVM support.
F!BoxFonWLAN-7270-e.book Seite 175 Donnerstag, 7. April 2011 5:36 17
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