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Frequently Asked Questions (FAQs)
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8.2 Frequently Asked Questions (FAQs)
We would like to make our products as easy to use as possi-
ble. If you still have problems, sometimes a little tip is all you
need to resolve them. That is why we present you with a se-
lection of frequently asked questions.
The FAQs can be viewed at the following address:
www.avm.de/en/service/FAQs
8.3 Support from the Service Team
Should problems with your FRITZ!Box arise, we recommend
taking the following steps:
1. If you have questions about starting operation of your
FRITZ!Box, please consult the chapter Connecting from
page 14.
2. Please see the information in the section Product Details
from page 99.
3. If you have any problems, seek first aid by consulting the
chapter Troubleshooting from page 80.
This chapter also presents useful tips on problems with
establishing connections.
4. The next step is to consult the FAQs in the Internet:
www.avm.de/en/service/FAQs
This site contains answers to questions our customers
have frequently asked our Support team.
5. If you do not find the answer to your question in our
FAQs, the AVM Support team will assist you. The support
desk can be reached by e-mail or by fax.
Please take advantage of the information sources de-
scribed above before contacting AVM support.
143


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