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AVM FRITZBox 5490 Manual

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FRITZ!Box 5490
Configuration
and Operation
Confi
g
uratio
n
and O
p
eration
FRITZ!Box 5490 2
Table of Contents
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Conventions in the Manual . . . . . . . . . . . . . . . . . . . . . . 10
1 The FRITZ!Box 5490 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2 Ports, Interfaces, Buttons and LEDs . . . . . . . . . . . . . . . 12
2.1 Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.2 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.3 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3 Before You Connect the FRITZ!Box . . . . . . . . . . . . . . . . . 17
3.1 Contents of the FRITZ!Box Package. . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.2 Requirements for Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.3 Handling the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.4 Tips for Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4 Connecting the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . 20
4.1 Connecting to Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.2 Connecting to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5 Connecting a Computer with a Network Cable . . . . . . . 24
5.1 Connecting to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
5.2 Connecting a Network Hub or Switch . . . . . . . . . . . . . . . . . . . . . . . . 25
5.3 Saving Energy at the LAN Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
6 Connecting Devices with the FRITZ!Box over
Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6.1 Establishing a Wireless LAN Connection Using WPS . . . . . . . . . . . . 27
6.2 Entering the Network Key on the Wireless Device . . . . . . . . . . . . . . 30
6.3 Connecting to Mobile Devices Wirelessly Using the QR Code. . . . . 30
FRITZ!Box 5490 3
7 The FRITZ!Box User Interface . . . . . . . . . . . . . . . . . . . . . 31
7.1 Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
7.2 Overview: FRITZ!Box at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
7.3 Standard View and Advanced View . . . . . . . . . . . . . . . . . . . . . . . . . 33
7.4 Assigning FRITZ!Box a Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
8 Password Protection: Using FRITZ!Box Safely . . . . . . . . 35
8.1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
8.2 Configuring a FRITZ!Box Password . . . . . . . . . . . . . . . . . . . . . . . . . . 36
8.3 Creating FRITZ!Box Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
8.4 “No login” Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
9 Configuring the Internet Connection for the Fiber Optic
Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
10 Connecting Telephones and Other Terminal Devices . . 45
10.1 Connecting Analog Telephones and Terminal Devices . . . . . . . . . . 45
10.2 Connecting ISDN Telephones and ISDN Terminal Devices . . . . . . . 46
10.3 Registering FRITZ!Fon and Other Cordless (DECT) Telephones . . . . 47
10.4 Registering an iPhone or Android Smartphone . . . . . . . . . . . . . . . . 48
10.5 Connecting an IP Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
10.6 Connecting a Door Intercom System. . . . . . . . . . . . . . . . . . . . . . . . . 50
11 Configuring the FRITZ!Box for Telephone Calls . . . . . . . 51
11.1 Configuring Your Telephone Numbers . . . . . . . . . . . . . . . . . . . . . . . 51
11.2 Configuring Telephones and Other Terminal Devices
in the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
FRITZ!Box 5490 4
12 FRITZ!Box as an Internet Router . . . . . . . . . . . . . . . . . . . 53
12.1 Parental Controls: Access Profiles for Internet Use . . . . . . . . . . . . . 53
12.2 Sharing: Making Computers Accessible from the Internet . . . . . . . 61
12.3 Dynamic DNS: Name Instead of IP Address . . . . . . . . . . . . . . . . . . . 64
12.4 Access from the Internet via HTTPS, FTP and FTPS. . . . . . . . . . . . . . 65
12.5 Prioritization: Right of Way for Internet Access . . . . . . . . . . . . . . . . 66
12.6 VPN: Remote Access to the Home Network . . . . . . . . . . . . . . . . . . . 69
12.7 Freely Selectable DNS Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
12.8 DNSSEC: Security for DNS Queries . . . . . . . . . . . . . . . . . . . . . . . . . . 71
12.9 IPv6: The New Internet Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
12.10 LISP: FRITZ!Box as a LISP Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
13 FRITZ!Box as a Wireless Access Point . . . . . . . . . . . . . . 78
13.1 Switching the Wireless Radio Network On and Off by Schedule. . . 78
13.2 Extending a Wireless LAN Network . . . . . . . . . . . . . . . . . . . . . . . . . . 79
13.3 Wireless LAN—Getting Technical . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
14 FRITZ!Box as a Telephone System . . . . . . . . . . . . . . . . . 89
14.1 Telephone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
14.2 Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
14.3 Answering Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
14.4 Fax Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
14.5 Call Diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
14.6 Dialing Rules for Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
14.7 Dial Around Service Using Dialing Rules . . . . . . . . . . . . . . . . . . . . . 99
14.8 Blocking Telephone Numbers and Callers . . . . . . . . . . . . . . . . . . . 102
14.9 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
14.10 Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
14.11 Baby Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
14.12 Making Telephone Calls with Convenience Functions. . . . . . . . . . 106
FRITZ!Box 5490 5
15 Configuring FRITZ!Box on the Telephone . . . . . . . . . . . 111
15.1 Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
15.2 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
15.3 Call Diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
15.4 Switching the Wireless Network On and Off. . . . . . . . . . . . . . . . . . 116
15.5 Loading Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
15.6 Disabling and Enabling Automatic Outside Dialing. . . . . . . . . . . . 117
16 FRITZ!Box as a DECT Base Station . . . . . . . . . . . . . . . . 119
16.1 Paging Cordless Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
16.2 Registering a Cordless Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . 119
16.3 Deregistering a Cordless Telephone . . . . . . . . . . . . . . . . . . . . . . . . 119
16.4 Enabling DECT Eco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
17 FRITZ!Box Connects Network Devices . . . . . . . . . . . . . 121
17.1 Network Settings in the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . 121
17.2 Obtaining an IP Address Automatically . . . . . . . . . . . . . . . . . . . . . 129
18 Connecting USB Devices to the FRITZ!Box. . . . . . . . . . 131
18.1 Power Supply for USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
18.2 USB Devices on the FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
18.3 Using USB Devices Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
18.4 Configuring Access Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
18.5 Accessing USB Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
18.6 Enabling Energy-saving Mode for USB Hard Drives . . . . . . . . . . . . 135
18.7 Sharing a USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
19 Managing Memory with FRITZ!NAS . . . . . . . . . . . . . . . 142
19.1 Requirements for FRITZ!NAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
19.2 Starting FRITZ!NAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
19.3 FRITZ!NAS Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
FRITZ!Box 5490 6
20 Extending the Scope of Functions with Smart Home . 144
21 Configuring Internet Access for Guests . . . . . . . . . . . . 145
21.1 Wireless Guest Access: Private Hotspot . . . . . . . . . . . . . . . . . . . . . 145
21.2 Configuring Guest Access on the LAN 4 Port . . . . . . . . . . . . . . . . . 147
22 MyFRITZ!: Accessing the FRITZ!Box from Anywhere . . 148
22.1 Overview: The MyFRITZ! Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
22.2 Creating a MyFRITZ! Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
22.3 Registering the FRITZ!Box with the MyFRITZ! Account . . . . . . . . . . 150
22.4 Configuring MyFRITZ!App. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
22.5 Using MyFRITZ! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
23 Push Services: Using Notification Services. . . . . . . . . 154
23.1 Available Push Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
23.2 Enabling Push Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
23.3 Configuring Push Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
24 Diagnostics: Checking Function and Security . . . . . . . 157
24.1 Checking FRITZ!Box Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
24.2 Checking the Security of the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . 158
25 Saving and Restoring Settings . . . . . . . . . . . . . . . . . . . 159
25.1 Saving Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
25.2 Restoring Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
25.3 Restarting the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
26 Taking FRITZ!Box Out of Operation. . . . . . . . . . . . . . . . 162
26.1 Deleting User Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
26.2 Uninstalling Supplementary Software . . . . . . . . . . . . . . . . . . . . . . 164
27 Help in Case of Errors . . . . . . . . . . . . . . . . . . . . . . . . . . 165
27.1 The User Interface Does Not Open . . . . . . . . . . . . . . . . . . . . . . . . . 165
27.2 Cannot Establish a Wireless LAN Connection . . . . . . . . . . . . . . . . 169
27.3 Wireless LAN Connection Interrupted. . . . . . . . . . . . . . . . . . . . . . . 170
FRITZ!Box 5490 7
28 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . 172
28.1 Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
28.2 Router Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
28.3 User Interface and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
28.4 Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
28.5 Device Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
28.6 Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
29 Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
29.1 FRITZ!Box Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
29.2 Information in the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
29.3 Feedback on FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
29.4 Assistance from the Support Team . . . . . . . . . . . . . . . . . . . . . . . . . 178
Legal Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Declaration of CE Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Disposal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Drilling Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
FRITZ!Box 5490 8
Safety Instructions
Before connecting the FRITZ!Box 5490, observe the following
security instructions in order to protect yourself and the
FRITZ!Box from harm.
• The FRITZ!Box has no on/off switch. Therefore it must al-
ways be possible to disconnect the FRITZ!Box from the
power supply.
– Insert the power supply unit of the FRITZ!Box into an
electrical outlet that is easy to reach.
• Overloaded outlets, extension cords and power strips
can lead to fires or electric shocks.
– Avoid using socket strips and extension cords if at all
possible.
– Do not connect multiple extension cords or socket
strips to each other.
• Damage to electric wiring or gas or water pipes during
drilling can present a significant danger.
– Before mounting the FRITZ!Box on the wall, make
sure that there are no electrical lines, gas or water
pipes located where you need to drill the holes. If
necessary, check the site with a pipe detector or con-
sult with qualified experts.
• Heat accumulation can lead to overheating of the
FRITZ!Box and subsequently damage the FRITZ!Box.
– Provide for sufficient air circulation around the
FRITZ!Box.
– Make sure that the ventilation slits on the FRITZ!Box
housing are always unobstructed.
– The FRITZ!Box should not be placed on a carpet or on
upholstered furniture.
– Do not cover the FRITZ!Box.
FRITZ!Box 5490 9
• The base of the FRITZ!Box can heat up during normal op-
eration. This heat can cause damage to heat-sensitive
surfaces.
– Do not place the FRITZ!Box on heat-sensitive surfac-
es.
• During electrical storms, lightning and electrical surges
present a danger to connected electrical devices.
– Do not install the FRITZ!Box during an electrical
storm.
• Moisture and liquids that find their way into the
FRITZ!Box can cause electric shocks or short circuits.
– Only use the FRITZ!Box indoors.
– Never let liquids get inside the FRITZ!Box.
• The FRITZ!Box contains hazardous components and
should only be opened by authorized repair technicians.
– Do not open the FRITZ!Box housing.
– If the FRITZ!Box needs to be repaired, please take it
to a specialized vendor.
• Dust, moisture and vapors as well as caustic cleaners or
solvents can damage the FRITZ!Box.
– Protect the FRITZ!Box from dust, moisture and fumes.
– Remove FRITZ!Box from the mains before cleaning.
– Clean the FRITZ!Box with a slightly moist, lint-free
cloth.
FRITZ!Box 5490 10
Conventions in the Manual
This manual uses the following symbols and emphases:
• Quotation marks designate elements and features in the
user interface and paths.
Example
Select “System / Push Service” and click “Sender”.
• Pointed brackets mark wild cards.
Example
To edit the device called <Name>, click the “Edit”button.
• Bold type in the text emphasizes important words.
Example
Do not leave the page without saving.
• Blue font in the text designates links and references
within this manual and addresses to be entered in the
browser.
Example
See also the information on page 10.
This symbol marks useful hints and tips.
This symbol indicates important instructions that must be
observed to avoid malfunctions.
The FRITZ!Box 5490
FRITZ!Box 5490 11
1 The FRITZ!Box 5490
Welcome! We are pleased you decided on a FRITZ!Box. The
FRITZ!Box 5490 is the hub of your home network, connecting
your computers and network devices with the Internet. You
can operate the FRITZ!Box as an Internet router directly at the
fiber optic connection.
The FRITZ!Box is equipped with ports for computers, tele-
phones and USB devices and supports the wireless technolo-
gies wireless LAN (WiFi) and DECT. You can use the FRITZ!Box
as a wireless LAN access point for wireless devices like note-
books, tablets or smartphones and as a DECT base station for
your cordless telephones.
Connected telephones use the FRITZ!Box as a telephone sys-
tem (PBX).
The FRITZ!Box integrates connected computers and network
devices into your private home network. The devices can ex-
change data with each other and enjoy shared access to USB
hard drives, USB printers and other USB devices. The
FRITZ!Box transmits music, video and image files to suitable
playback devices in the home network.
You can expand the scope of functions of your FRITZ!Box with
AVM smart home devices for home automation.
Settings for the FRITZ!Box and for your private network are
configured in an easy-to-use user interface. The user interface
can be opened in any web browser. Wizards guide you step by
step through the setup of the most important FRITZ!Box func-
tions, and comprehensive Help is available on all functions.
This manual assists you in connecting, configuring and oper-
ating your FRITZ!Box. Its purpose is not only to introduce to
you the many functions of the FRITZ!Box, but also to familiar-
ize you with some of the technical context.
FRITZ!Box 5490 12
Ports, Interfaces, Buttons and LEDs
2 Ports, Interfaces, Buttons and LEDs
This chapter describes the ports, interfaces, buttons and
LEDs of the FRITZ!Box.
2.1 Ports and Interfaces
Possibilities for connecting the FRITZ!Box
• Socket for connecting with the fiber optic connection
• FON1 and FON2
2 TAE sockets and 2 RJ11 sockets for connecting analog
telephones and other analog terminal devices
You can connect one line to each of the sockets FON 1
and FON 2. This means you can connect a total of two
analog telephones.
• FON S
0
RJ45 socket for connecting ISDN telephones or tele-
phone systems (PBXs)
• LAN 1—LAN 4
4 gigabit Ethernet ports (10/100/1000 Base-T) for con-
necting computers and other network devices like game
consoles and network hubs
Printer, storage media,
and USB devices
Analog telephone,
answering machine, fax
Internet via
fiber optic connection
Notebook, PC, smartphone,
Video/TV- streaming
FRITZ!Fon or
other DECT telephones
Fiber 4 x Gigabitanalog
Dual WLAN AC+N
2.4 GHz and 5 GHz
DECT
LAN, 1 GBit/s, PC,
game console, network
Telephone,
telephone system
ISDN
Analog telephone,
answering machine, fax
2 x analog
2 x USB 3.0
Buttons
FRITZ!Box 5490 13
• USB
2 USB 3.0 ports for connecting USB devices like printers
or storage media
• Wireless access point
Integrated wireless access point for connecting to wire-
less LAN devices that use the radio standard
IEEE 802.11a, IEEE 802.11b, IEEE 802.11g or
IEEE 802.11n (in the 2.4- or 5-GHz frequency band) or
IEEE 802.11ac
• DECT base station
Integrated DECT base station for connecting up to
6 cordless telephones that use the DECT standard
2.2 Buttons
The FRITZ!Box has two buttons on the top of the housing.
FRITZ!Box buttons
Power
Fiber
WLAN
Fon
Info
e
e
Po
w
e
r
Fi
b
e
r
N
N
N
WL
A
Fo
n
Inf
o
FRITZ!Box 5490 14
Buttons
Button Functions
“WLAN” Button
• Switches wireless LAN on and off
• Establishes a wireless LAN connection using WPS, see
Establishing a Wireless LAN Connection Using WPS from
page 27
“DECT” Button
• Registers cordless telephones, see page 47
• Pages cordless telephones, see page 119
Locking the Buttons on the FRITZ!Box
You can lock the buttons on the FRITZ!Box. Locking the but-
tons prevents the settings for your FRITZ!Box or your home
network from being changed unintentionally or without au-
thorization.
Example
With the “WLAN” button the wireless network of the FRITZ!Box
can be switched off at the touch of a button. If this happens
by accident, in some cases it may take some time before the
cause is found and the wireless LAN radio network can be re-
stored to all FRITZ!Box users in the home network.
The button lock is configured in the FRITZ!Box user interface,
under “System / Buttons and LEDs” on the “Keylock” tab.
LEDs
FRITZ!Box 5490 15
2.3 LEDs
The FRITZ!Box 5490 has five LEDs, which flash or light up to
display various connection statuses and events.
For the “Info” LED you can assign any event desired in addi-
tion to the preset events. For more information, read
Assigning Any Event to the “Info” LED on page 16.
Meaning of the LEDs
LED Condition Meaning
Power on
• Device has electrical power, FRITZ!Box is ready for oper-
ation
Fiber on An Internet connection is active
WLAN on Wireless LAN function is enabled
flashing
• Adopting the wireless LAN settings
• Switches the radio network on or off
• Performing WPS
Fon on A telephone connection is active
flashing Voice messages are waiting in the network
Info on
• Displays an event specified in the user interface under
“System / Buttons and LEDs / “Info” Display”
• Stick & Surf procedure with FRITZ!WLAN USB Stick from
AVM concluded
flashing
• Updating FRITZ!OS
• New messages are available on the FRITZ!Box answer-
ing machine
• Signals an event specified in the user interface under
“System / Buttons and LEDs / “Info” Display”.
• Stick & Surf procedure with FRITZ!WLAN USB Stick from
AVM in progress
flashing red Error:
• Open the FRITZ!Box user interface.
• Follow the instructions on the “Overview” page in the
user interface
FRITZ!Box 5490 16
LEDs
Assigning Any Event to the “Info” LED
The “Info” LED on the upper panel of the FRITZ!Box signals
various events. Some events for which the “Info” LED flashes
or lights up are preset in the Info. You also have the option of
assigning any other event to the “Info” LED.
1. Open the FRITZ!Box user interface.
2. Under “System / Buttons and LEDs”, click the ““Info”
Display” tab.
3. In the “Freely Selectable Options” area, select from the
list the additional event which is to be assigned to the
LED.
4. Then click the “Apply” button.
The “Info” LED now flashes not only for the preset events, but
also for the event you selected.
Before You Connect the FRITZ!Box
FRITZ!Box 5490 17
3 Before You Connect the FRITZ!Box
• Read the security instructions on page 8.
• Check the contents of your FRITZ!Box package. The con-
tents are described on page 17.
• Make sure that the requirements for operating the
FRITZ!Box have been met; see page 17.
• Read the handling instructions for your FRITZ!Box on
page 18.
• Note the tips for password on page 19.
3.1 Contents of the FRITZ!Box Package
• FRITZ!Box 5490
• one power supply unit
• one network cable
• one quick guide
• one FRITZ! Notice
3.2 Requirements for Operation
In order to operate the FRITZ!Box, you must have the follow-
ing:
• an up-to-date web browser
Some of the FRITZ!Box functions can be used only with a
web browser that supports HTML5, for instance Firefox
version 35 or higher, Internet Explorer version 10 or
higher, or Google Chrome version 40 or higher.
• a fiber optic connection
• for the wireless LAN connection to tablets, smartphones
and computers:
Tablets, smartphones or computers that support wire-
less LAN compliant with IEEE 802.11ac, IEEE 802.11n,
IEEE 802.11g, IEEE 802.11a, or IEEE 802.11b.
FRITZ!Box 5490 18
Handling the FRITZ!Box
Computers that do not have wireless LAN integrated can
be equipped with wireless LAN support by installing a
wireless LAN device, like a FRITZ!WLAN USB Stick, for in-
stance.
• for connecting computers using network cables:
computer with a network port (network adapter standard
Ethernet 10/100/1000 Base-T)
3.3 Handling the FRITZ!Box
• Read the Safety Instructions from page 8.
• You can place the FRITZ!Box on a horizontal surface or
mount it on a wall. For a drilling template to mount the
FRITZ!Box on a wall, see page 182.
• Place or hang the FRITZ!Box in a dry location that is free
of dust and protected from direct sunlight.
• For ideal operating conditions, mount the FRITZ!Box on a
wall with the cables connected on the bottom.
• When connecting the FRITZ!Box to your computer using a
network cable, keep in mind that the cable can be no
longer than 100 m.
• Make sure to keep sufficient distance from potential
sources of interference like microwave devices or elec-
tric devices with large metal housings.
Tips for Passwords
FRITZ!Box 5490 19
3.4 Tips for Passwords
Passwords are assigned at various places in the user inter-
face to protect your settings and data in the FRITZ!Box. The
FRITZ!Box assists you in assigning secure passwords, for in-
stance when creating new users or configuring MyFRITZ!: A
graphic display indicates how secure the password is. Note
the following:
• Use a password rated as secure.
• Select a password with at least twelve characters, which
includes capitals and lower-case letters as well as nu-
merals and special characters.
• Under the search term “Characters for Passwords” the
Help of the FRITZ!Box user interface contains more infor-
mation about which characters you can use.
• Be sure to keep your passwords in a safe place!
• Configure the “Forgot password” push service. This noti-
fication service sends you an access link at regular inter-
vals, with which you can access the FRITZ!Box user inter-
face even if you have forgotten your password. See Push
Services: Using Notification Services from page 154.
• If you lose your password for the user interface, you will
have to restore the factory settings to the FRITZ!Box and,
for reasons of security, reconfigure all of your personal
settings for your Internet connection, your telephone
system and your home network.
FRITZ!Box 5490 20
Connecting the FRITZ!Box
4 Connecting the FRITZ!Box
• Before you connect the FRITZ!Box, read the instructions
on Safety Instructions from page 8.
• Connect the FRITZ!Box to the power supply.
• Connect the FRITZ!Box to your fiber optic connection.
4.1 Connecting to Electrical Power
Connecting to the power supply
1. Pick up the power supply unit included in the FRITZ!Box
package.
Use only this power supply unit for connecting to electri-
cal power.
2. Connect the power supply unit to the socket on the
FRITZ!Box labeled “Power”.
3. Plug the other end into an AC power outlet.
The “Power” LED lights up after a few seconds to indicate that
the FRITZ!Box is ready for operation.
4.2 Connecting to the Internet
The FRITZ!Box 5490 can be connected to the fiber optic con-
nection in various ways.
• directly to the fiber optic network with a fiber optic cable
• to a fiber optic modem (FTTH-ONT / media converter)
with a network cable
FON
1
FON 1
FON
2
FON 2
Fi
b
be
r
Fiber
FON 1
FON 1
FON 2
FON 2
FON S
0
FON S
0
LAN
1
LAN 1
LA
N
2
LAN 2
LAN
3
LAN 3
LA
N
4
LAN 4
Power
Power
Info
Fon
WLAN
Fiber
Power
W
LAN
WPS
DECT
Connecting to the Internet
FRITZ!Box 5490 21
Connecting to the Fiber Optic Connection
Fiber Optic Cable
To connect the FRITZ!Box you need a fiber optic cable.
The fiber optic cable is supplied by the operator of your fiber
optic network. The fiber optic cable is not included in your
FRITZ!Box package.
Connectors on the Fiber Optic Cable
Various connectors may be installed, depending on your loca-
tion and fiber optic network:
Connector Description
SC connector
The SC connector is for connecting
the FRITZ!Box. Some providers use
the SC connector for connecting to
the blue fiber socket.
LC connector, blue
The blue LC connector is used by
various providers for connecting to
the blue fiber socket.
LC connector, green
The green LC connector is used in
Switzerland, among other places,
for connecting to the green fiber
socket.
FRITZ!Box 5490 22
Connecting to the Internet
Connecting
Connecting to the fiber optic connection
1. Connect the fiber optic cable to the “Fiber” port of your
FRITZ!Box and to the blue socket on the fiber optic
socket.
2. Connect a computer with the FRITZ!Box either via wire-
less LAN or using a network cable; see Connecting a
Computer with a Network Cable from page 24 and
Connecting Devices with the FRITZ!Box over Wireless LAN
from page 27.
3. Set up the Internet connection for connections via the fi-
ber optic modem/the media converter in the FRITZ!Box;
see “Configuring the Internet Connection”.
Connecting with a Fiber Optic Modem
If a fiber optic modem (FTTH—ONT) or a media converter is at-
tached to your fiber optic socket, then connect the
FRITZ!Box 5490 to this device using a network cable.
1. Connect the free end of the network cable to the LAN
(Ethernet) port on the fiber optic modem.
2. Connect the other end of the network cable to the socket
on the FRITZ!Box labeled “LAN 1”.
3. Connect a computer with the FRITZ!Box either via wire-
less LAN or using a network cable; see Connecting a
Computer with a Network Cable from page 24 and
FON
1
FON 1
FON
2
FON 2
Fi
b
be
r
Fiber
FON 1
FON 1
FON 2
FON 2
FON S
0
FON S
0
LAN
1
LAN 1
LA
N
2
LAN 2
LAN
3
LAN 3
LA
N
4
LAN 4
Power
Power
In
fo
Fon
WLAN
Fiber
P
ower
W
LAN
WPS
DECT
Connecting to the Internet
FRITZ!Box 5490 23
Connecting Devices with the FRITZ!Box over Wireless LAN
from page 27.
4. Set up the Internet connection for connections via the fi-
ber optic modem/the media converter in the FRITZ!Box;
see “Configuring the Internet Connection”.
FRITZ!Box 5490 24
Connecting a Computer with a Network Cable
5 Connecting a Computer with a Network Cable
You can connect computers and other network devices with
the FRITZ!Box using a network cable.
5.1 Connecting to the Computer
One computer or other network device can be connected to
each LAN port of the FRITZ!Box.
Connecting a computer using a network cable
1. Insert the network cable included in the package into
the LAN port of the computer.
You can also use any other network cable. For more in-
formation, see page 175.
2. Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
Now the FRITZ!Box and the computer are connected with each
other.
FON
1
FON 1
FON
2
FON 2
Fib
ber
Fiber
FON 1
FON 1
FON 2
FON 2
FON S
0
FON S
0
LAN
1
LAN 1
LA
N
2
LAN 2
LAN
3
LAN 3
LA
N
4
LAN 4
Power
Power
Info
Fon
W
L
AN
Fi
ber
Po
we
r
W
LAN
WPS
DECT
Connecting a Network Hub or Switch
FRITZ!Box 5490 25
5.2 Connecting a Network Hub or Switch
You can connect a network hub or network switch to the
FRITZ!Box.
1. Insert the network cable included in the package into
the uplink port of the network hub or network switch.
You can also use any other network cable. For more in-
formation, see page 175.
2. Insert the free end of the cable into a LAN socket on the
FRITZ!Box.
The FRITZ!Box and the network hub are now connected with
each other.
5.3 Saving Energy at the LAN Ports
For energy-efficient use of your gigabit LAN ports you can
specify for each individual LAN port whether it should always
operate with full power (power mode) or with reduced energy
consumption (green mode). With green mode you can reduce
the power consumption of the FRITZ!Box to the level neces-
sary for your applications.
The LAN ports can be configured in the advanced view of the
FRITZ!Box user interface; see page 33. Under “Home Network
/ Network / Network Settings” you can select from among the
following operating modes in the “LAN Settings” area:
FON
1
FON 1
FON
2
FON 2
Fi
b
be
r
Fiber
FON 1
FON 1
FON 2
FON 2
FON S
0
FON S
0
LAN
1
LAN 1
LA
N
2
LAN 2
LAN
3
LAN 3
LA
N
4
LAN 4
Power
Power
Info
Fon
WLAN
Fiber
Power
W
LAN
WPS
DECT
FRITZ!Box 5490 26
Saving Energy at the LAN Ports
Operating Mode Functionality and Power Consumption
Power mode In this setting LAN connections are estab-
lished with a maximum transmission rate of
1Gbit/s.
Higher power consumption than in green
mode if the LAN port is used.
Green mode As needed, the FRITZ!Box establishes LAN
connections with a transmission rate of
100 Mbit/s.
Lower power consumption than for the “Power
Mode” setting.
Connecting Devices with the FRITZ!Box over Wireless LAN
FRITZ!Box 5490 27
6 Connecting Devices with the FRITZ!Box over
Wireless LAN
Computers and other devices with wireless LAN, for instance
smartphones and network printers, can be connected wire-
lessly with the FRITZ!Box.
You can establish the wireless LAN connection using WPS or
by entering the FRITZ!Box network key on the wireless device.
Mobile devices with a camera, like smartphones or tablets,
can scan the QR code of the network key to establish a wire-
less LAN connection.
6.1 Establishing a Wireless LAN Connection Using WPS
WPS is a procedure for establishing secure wireless LAN con-
nections. With WPS, connecting a wireless device with the
FRITZ!Box is quick and easy.
Requirements
The wireless device must support WPS.
Establishing a Connection on a Windows Computer
Using WPS
Here is how to establish a wireless connection with WPS on a
computer with Windows 10, 8, or 7:
1. If the “WLAN” LED on the FRITZ!Box is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
2. Open the wireless LAN software on the computer.
In Windows 10 and 8, for instance, click the wireless LAN
icon in the task bar.
FRITZ!Box 5490 28
Establishing a Wireless LAN Connection Using WPS
3. Select the wireless radio network of the FRITZ!Box.
The preconfigured name of the wireless radio network
(SSID) is consists of “FRITZ!Box 5490” and two capital
letters, and is printed on the bottom of the housing.
4. Click “OK”.
The field for the network key appears, along with the in-
formation that you can establish the connection by
pressing a button on the router:
5. For this step you have two minutes: Press the “WLAN”
button on the FRITZ!Box and hold it down until the
“WLAN” LED begins flashing.
The wireless LAN connection will be established.
Power
Fiber
WLAN
Fon
Info
DECT
WLAN
WPS
Establishing a Wireless LAN Connection Using WPS
FRITZ!Box 5490 29
Connecting on Other Wireless Devices Using WPS
Here is how to establish a wireless connection with WPS on a
wireless LAN device without Windows:
1. If the “WLAN” LED on the FRITZ!Box is off, press the
“WLAN” button briefly.
The wireless radio network of the FRITZ!Box will be
switched on.
2. Use your wireless device to search for wireless networks
in the vicinity.
See the documentation of the wireless LAN device for in-
structions on how to do this.
3. Select the wireless radio network of the FRITZ!Box and
start connecting with WPS.
4. For this step you have two minutes: Press the “WLAN”
button on the FRITZ!Box and hold it down until the
“WLAN” LED begins flashing.
The wireless LAN connection will be established.
Power
Fiber
WLAN
Fon
Info
DECT
WLAN
WPS
FRITZ!Box 5490 30
Entering the Network Key on the Wireless Device
6.2 Entering the Network Key on the Wireless Device
You can establish a wireless LAN connection by entering the
FRITZ!Box network key on the wireless device.
The preset network key is printed on the bottom of the hous-
ing on the FRITZ!Box. A new network key can be entered in the
user interface.
1. If the “WLAN” LED on the FRITZ!Box is off, press the
“WLAN” button briefly.
The wireless radio network will be switched on.
2. Open the wireless LAN software on your wireless device.
In Windows 10 and 8, do this by clicking the wireless
LAN icon in the task bar.
3. Select the wireless radio network of the FRITZ!Box.
The preconfigured name of the wireless radio network
(SSID) is consists of “FRITZ!Box 5490” and two capital
letters, and is printed on the bottom of the housing.
4. Click “OK”.
5. Enter the network key of the FRITZ!Box in the wireless
LAN software.
6. Start the connection procedure.
6.3 Connecting to Mobile Devices Wirelessly Using the QR
Code
With mobile devices that have a camera and a QR code reader
(app), like smartphones and tablets, you can connect wire-
lessly by reading a QR code.
1. Open the FRITZ!Box user interface.
2. Select “Wireless / Radio Network”.
The FRITZ!Box shows QR codes for the wireless radio net-
works in the 2.4-GHz and the 5-GHz bands.
3. Read the QR code with your mobile device’s QR code
reader, directly from the monitor of from a printout.
The mobile device automatically establishes a secure wire-
less connection to the FRITZ!Box.
The FRITZ!Box User Interface
FRITZ!Box 5490 31
7 The FRITZ!Box User Interface
The FRITZ!Box has a user interface you can open in a web
browser on your computer.
In the user interface you can configure the FRITZ!Box, enable
or disable functions and receive information on the FRITZ!Box
and on your connections.
7.1 Opening the User Interface
The FRITZ!Box user interface can be opened on any computer
connected with the FRITZ!Box.
1. Start a web browser on your computer.
2. Enter http://fritz.box
in the address field of your web
browser.
Entering the address http://fritz.box in the browser
3. Follow the instructions on the screen and enter your
FRITZ!Box password.
The preset network key is printed on the bottom of the
housing of the FRITZ!Box.
If the user interface is not opened, read the information start-
ing from page 165.
FRITZ!Box 5490 32
Overview: FRITZ!Box at a Glance
7.2 Overview: FRITZ!Box at a Glance
All important information about the FRITZ!Box is displayed
under “Overview” in the FRITZ!Box user interface.
By clicking the linked entries or “more...” you can jump from
the “Overview” page to the corresponding menus and config-
ure settings there.
The “Overview” page of the FRITZ!Box
In the upper area of the window the complete name of your
FRITZ!Box model is displayed, along with the currently in-
stalled version of FRITZ!OS, and its current energy consump-
tion.
The middle area of the window presents information about
connections and interfaces.
The lower area of the window presents the last calls made,
any answering machine messages received, the devices con-
nected in the home network and the enabled convenience
features.
Standard View and Advanced View
FRITZ!Box 5490 33
7.3 Standard View and Advanced View
The FRITZ!Box user interface has two views: the standard view
and the advanced view.
Upon delivery, the FRITZ!Box interface is set to display the
standard view. In the standard view all of the settings re-
quired for daily operation of the FRITZ!Box are at your dispos-
al. Some pages and areas of the FRITZ!Box user interface are
not displayed.
In the advanced view additional settings options appear
under various menus and commands. The expanded menu
items contain settings for advanced users and are not re-
quired for daily FRITZ!Box operation.
Fast Switching between the Views
The “View” link below the menu of the FRITZ!Box allows you
to switch instantly between the standard view and the ad-
vanced view:
The “View” link in the user interface
Enable the advanced view in the “Internet” and “Home Net-
work” areas only if you have advanced network expertise. In-
correct combinations of settings in these areas can produce
a situation in which the FRITZ!Box user interface can no lon-
ger be opened.
FRITZ!Box 5490 34
Assigning FRITZ!Box a Name
7.4 Assigning FRITZ!Box a Name
You can assign an individual name for your FRITZ!Box in the
FRITZ!Box user interface. The name is set up under “Home
Network / FRITZ!Box Name” and appears in the following ar-
eas of your home network display:
• Name of the wireless radio network (SSID)
• Name of the guest radio network (SSID)
• Name of the working group released for home network
sharing
• Name of the media server
• Individualized FRITZ!Box name for MyFRITZ!
• Name of the DECT base station
• Push service sender name
Password Protection: Using FRITZ!Box Safely
FRITZ!Box 5490 35
8 Password Protection: Using FRITZ!Box Safely
Your FRITZ!Box contains many personalized settings for your
home network, your telephone system and your Internet con-
nection. For this reason we recommend protecting access to
the user interface of your FRITZ!Box with a password.
A preconfigured password is already set in your FRITZ!Box
upon delivery. This means the user interface of your FRITZ!Box
is protected with a password from the start.
The preset network key is found here:
• on the bottom of the housing of the FRITZ!Box
• on the enclosed FRITZ! Notice
If needed, you can replace the preconfigured password with a
FRITZ!Box password of your own; see page 36, or with
FRITZ!Box users; see page 37.
8.1 Overview
The FRITZ!Box offers two ways to configure password protec-
tion:
Property FRITZ!Box Password FRITZ!Box User
Password You specify a password.
Or you use the preconfigured
password.
Everyone who knows the pass-
word can access the FRITZ!Box
user interface.
There are user accounts.
Every FRITZ!Box user receives
her or his own password for
opening the user interface.
Scope of access With the FRITZ!Box password,
access to all contents and set-
tings in the FRITZ!Box is per-
mitted.
For each FRITZ!Box user, you
define which contents and set-
tings of the FRITZ!Box the given
user is allowed to access.
Kind of access Login to the user interface is
permitted from devices located
in the home network of the
FRITZ!Box.
A FRITZ!Box user can also log
in to the FRITZ!Box user inter-
face—with the appropriate
user rights—from the Internet.
FRITZ!Box 5490 36
Configuring a FRITZ!Box Password
8.2 Configuring a FRITZ!Box Password
Overview
The basic method of loggin in to the FRITZ!Box user interface
is to enter the FRITZ!Box password. With this password all
users can open the user interface and access all of the
FRITZ!Box’s contents and settings.
With the FRITZ!Box password it is not possible to access the
FRITZ!Box from the Internet. In such a case you also require
an account as a FRITZ!Box user; see Creating FRITZ!Box Users
from page 37.
Rules
You would like to change the preconfigured password of your
FRITZ!Box?
When setting passwords, comply with the following rules:
• Use a password rated as secure.
• Select a password with at least twelve characters, which
includes capitals and lower-case letters as well as nu-
merals and special characters.
• Be sure to keep your passwords in a safe place!
• Use the “Forgot password” push service. When you have
forgotten a password, the FRITZ!Box sends you an ac-
cess link to the e-mail address you specified. You can as-
sign a new password using this link.
If you lose your FRITZ!Box password, you will have to restore
the factory settings to the FRITZ!Box and you will have to re-
configure all of your personal settings for your Internet con-
nection, your telephone system and your home network.
Creating FRITZ!Box Users
FRITZ!Box 5490 37
Configuring a FRITZ!Box password
Here is how to set up a new FRITZ!Box password:
1. Open the FRITZ!Box user interface.
2. Select “System / FRITZ!Box Users / Login to the Home
Network”.
3. Select “Login with the FRITZ!Box password”.
4. Enter a password.
5. Click “Apply”.
You will be directed to the welcome screen of your
FRITZ!Box.
6. Enter your password to log in to the user interface of your
FRITZ!Box.
8.3 Creating FRITZ!Box Users
Overview
You can set up as many as 18 user accounts in the FRITZ!Box.
A FRITZ!Box user opens the user interface of the FRITZ!Box by
entering her or his personal password. There she or he can
view and change those contents or settings for which she or
he has been granted access rights.
It is up to you whether to use FRITZ!Box users instead of the
FRITZ!Box password. You need password-protected login with
the FRITZ!Box account in the following cases:
• You would like to access your FRITZ!Box from the Inter-
net.
• You would like to assign different rights to different us-
ers.
FRITZ!Box 5490 38
Creating FRITZ!Box Users
Rules
You want to add FRITZ!Box with individual passwords to the
preconfigured password of your FRITZ!Box or replace it?
When setting passwords, comply with the following rules:
• Use a password rated as secure.
• Select a password with at least twelve characters, which
includes capitals and lower-case letters as well as nu-
merals and special characters.
• Be sure to keep your passwords in a safe place!
• Use the “Forgot Password” Push Service. When you have
forgotten a password, the FRITZ!Box sends you an ac-
cess link to the e-mail address you specified. You can as-
sign a new password using this link.
Configuring FRITZ!Box Users
First you must set up at least one FRITZ!Box user with the right
“FRITZ!Box Settings”. Then you can configure more users.
1. Open the FRITZ!Box user interface.
2. Select “System / FRITZ!Box Users / Users”.
Information on the preconfigured FRITZ!Box user “ftp-
user” is found on page 39.
3. Click “Add User”.
4. Enter a user name, a valid e-mail address and a pass-
word.
5. Specify whether or not the FRITZ!Box user is allowed to
access from the Internet the FRITZ!Box contents for
which she or he has access rights.
Keep in mind that in order to access the FRITZ!Box from
the Internet, a corresponding service must also be en-
abled in the FRITZ!Box. Continue with the section Access
the FRITZ!Box from the Internet from page 40 for instruc-
tions.
Creating FRITZ!Box Users
FRITZ!Box 5490 39
6. In the “Rights” area, specify which contents each
FRITZ!Box user is allowed to use.
The first user you create must have at least the
“FRITZ!Box settings” right.
7. Save your entries by clicking “OK”.
The FRITZ!Box user account has been configured.
Repeat steps 3 to 7 to set up any other additional
FRITZ!Box users.
If you would like to use user accounts to log into the
FRITZ!Box from the home network as well, also perform
the following two steps:
8. Switch to the “Login to the Home Network” tab. Select
the option “Login with FRITZ!Box user name and pass-
word” and click “Apply”.
You will be directed to the welcome screen of your
FRITZ!Box.
9. Select your user name and enter your password.
Preconfigured FRITZ!Box User: ftpuser
The first time you open the overview of user accounts under
“System / FRITZ!Box Users / Users”, the user “ftpuser” is al-
ready listed.
This is because the FRITZ!NAS service, in which the storage
media connected with the FRITZ!Box are summarized, can al-
so be accessed over the protocols SAMBA and FTP. If you ac-
cess FRITZ!NAS via Windows file sharing or an FTP client, your
users must be authenticated by entering “ftpuser”.
The preconfigured user account ensures smooth access to
FRITZ!NAS over SAMBA and FTP. Therefore it is important not
to delete or rename this user.
Do not create any user accounts for temporary users (like
weekend guests, for example) whom you would like to grant
Internet access over your FRITZ!Box temporarily. Use the
guest access of the FRITZ!Box over wireless LAN instead; see
page 145.
FRITZ!Box 5490 40
Creating FRITZ!Box Users
If you use only the login method with FRITZ!Box user name
and password to access your FRITZ!Box, you can also set up a
user account with NAS access rights.
You can delete the preconfigured “ftpuser” account only if
you always use your FRITZ!Box user account to access the
FRITZ!Box, be it from home or via the Internet. In every other
case deleting this user account will make it impossible to use
the NAS services of the FRITZ!Box, or allow only restricted
use.
Access the FRITZ!Box from the Internet
To be able to access your FRITZ!Box from the Internet, the fol-
lowing conditions must be fulfilled:
• You have set up an account with the MyFRITZ! service;
see page 149. Your FRITZ!Box is registered with this My-
FRITZ! account.
• The “Access from the Internet allowed” option is en-
abled in your FRITZ!Box user account.
• The option “Internet access to the FRITZ!Box via HTTPS
enabled” is checked in the “Internet / MyFRITZ! Access”
menu or in the “Internet / Permit Access / FRITZ!Box Ser-
vices” menu.
When the MyFRITZ! service is enabled this check mark is
set automatically.
A FRITZ!Box user who has been granted Internet access can
use the MyFRITZ! service (myfritz.net
) to access the corre-
sponding FRITZ!Box from any location. From the Internet this
user can reach only those FRITZ!Box functions fo which she or
he is authorized.
Check in regular intervals whether a FRITZ!Box user still re-
quires access to the FRITZ!Box from the Internet, and if not,
disable this feature in the properties of the user. For reasons
of security we recommend disabling Internet access to the
FRITZ!Box via HTTPS whenever no more FRITZ!Box users re-
quire access to the user interface of your FRITZ!Box from the
Internet.
Creating FRITZ!Box Users
FRITZ!Box 5490 41
For more information about MyFRITZ!, see the chapter
MyFRITZ!: Accessing the FRITZ!Box from Anywhere from
page 148.
For more information about HTTPS, see the chapter Access
from the Internet via HTTPS, FTP and FTPS from page 65.
Here Is How to Use Access from the Internet
• As a FRITZ!Box user with the “FRITZ!Box settings” you
can view and edit the settings of your FRITZ!Box from
anywhere.
• With the “VPN” right you can establish a VPN connection
between your iOS or Android device and your FRITZ!Box
over the Internet. this way you can integrate your smart-
phone or tablet in the home network and communicate
with other devices in the network or use FRITZ!Box func-
tions.
• If you set up a FRITZ!Box user account for every member
of the family, with at least the rights to access voice mes-
sages, faxes, FRITZ!App Fon and the call list, the entire
family can check the answering machine or view the call
list even when they’re away from home.
• With a FRITZ!Box user account that has only the right to
access a certain area of the NAS, you can grant your
friends Internet access to your latest vacation pictures,
for instance.
• As a FRITZ!Box user with the “Smart home” right, you
can switch your lamps or aquarium pumps on and off
from anywhere in the world. The prerequisite is that you
connect them to smart home devices from AVM (like
FRITZ!DECT 200, for instance) which are integrated in the
home network of your FRITZ!Box. You can remote control
up to 10 switchable outlets over your MyFRITZ! access.
FRITZ!Box 5490 42
“No login” Mode
Disabling FRITZ!Box Users
You can disable a user account without deleting it. The owner
of a disabled account can no longer access the FRITZ!Box.
You can neither delete nor disable the user account with
which you are currently logged in to the user interface of your
FRITZ!Box.
1. In the user interface, open the “System / FRITZ!Box Us-
ers / Users” menu.
2. Click the “Edit” button for the user account to be dis-
abled.
3. Remove the checkmark in front of the “User account en-
abled” option.
4. Apply the change by clicking “OK”.
The user account has been disabled.
8.4 “No login” Mode
From within the home network you can operate the FRITZ!Box
user interface without enabling password protection. This
means that every user who accesses the interface of your
FRITZ!Box can view and change all information and settings.
In the “No login” mode, your private information is not suffi-
ciently protected from malicious programs or unwelcome
activities. Therefore we urgently advise against using the
FRITZ!Box without password protection!
For comprehensive information about logging in to the
FRITZ!Box with a password, see the sections Creating
FRITZ!Box Users from page 37 and Configuring a FRITZ!Box
Password from page 36.
Protect your FRITZ!Box by defining a password for the
FRITZ!Box user interface. To do this, go to the “System /
FRITZ!Box Users / Login to the Home Network” menu and se-
lect one of the password protection methods.
Configuring the Internet Connection for the Fiber Optic Connection
FRITZ!Box 5490 43
9 Configuring the Internet Connection for the
Fiber Optic Connection
Enter the Internet account information you received from your
fiber optic network operator/Internet service provider. These
data are required to configure the Internet connection.
Your Internet service provider also supplied information
about the configuration of your Internet connection. Always
perform the Internet connection setup as described by your
provider.
Configuring Your Internet Connection Automatically
If your Internet service provider arranges for automatic config-
uration of the Internet connection, proceed as follows:
1. Open the FRITZ!Box user interface.
2. Select the “Internet / Account Information” menu.
3. Select the connection type in the “Internet Connection
via” area.
– Select “Fiber optic”, if you connected the
FRITZ!Box 5490 directly to the fiber optic socket.
– Select “LAN 1” if the FRITZ!Box 5490 is connected to
a fiber optic modem or a media converter.
4. If your received a VLAN ID from your Internet service pro-
vider, then click “Change Connection Settings” and pro-
ceed as follows:
– Under “VLAN Settings”, check the “Use VLAN for
Internet access” checkbox.
– Enter the VLAN ID and the PBit value in the corre-
sponding fields.
5. Click “Apply”.
Configuration of the Internet connection is now complete.
FRITZ!Box 5490 44
Configuring the Internet Connection for the Fiber Optic Connection
Configuring the Internet Connection (Not Automatically)
1. Open the FRITZ!Box user interface.
2. Select the connection type in the “Internet Connection
via” area.
– Select “Fiber (fiber optic)”, if you connected the
FRITZ!Box 5490 directly to the fiber optic socket.
– Select “LAN 1” if the FRITZ!Box 5490 is connected to
a fiber optic modem or a media converter.
3. Select the “Internet / Account Information” menu.
4. If you received account information from your Internet
service provider, under “Account Information” select
“Yes” and enter the account information.
5. If your received a VLAN ID from your Internet service pro-
vider, then click “Change Connection Settings” and pro-
ceed as follows:
– Under “VLAN Settings”, check the “Use VLAN for
Internet access” checkbox.
– Enter the VLAN ID and the PBit value in the corre-
sponding fields.
6. Click “Apply”.
In the Help of the FRITZ!Box user interface you can find de-
tailed instructions.
Connecting Telephones and Other Terminal Devices
FRITZ!Box 5490 45
10 Connecting Telephones and Other Terminal
Devices
This chapter describes how to connect telephones, fax
machines, answering machines and telephone systems
(PBXs) to the FRITZ!Box.
10.1 Connecting Analog Telephones and Terminal Devices
You can connect two analog terminal devices.
Two Sockets Have to Stay Free (Not Allocated)
The FRITZ!Box has different sockets for analog terminal devices:
• on the back, “FON 1” and “FON 2” for terminal devices
with RJ11 plug
• on one side, “FON 1” and “FON 2” for terminal devices
with TAE plug
You can connect a total of two analog terminal devices to
these sockets. One “FON 1” socket and one “FON 2” socket
have to stay free (not allocated).
Connecting a Telephone
1. Connect the telephone to a “FON 1” or “FON 2” socket.
Keep in mind that one “FON 1” socket and one “FON 2”
socket have to stay free (not allocated).
2. Configure the telephone in the FRITZ!Box; see page 52.
FON
1
FON 1
FON
2
FON 2
Fib
b
er
Fiber
FON 1
FON 1
FON 2
FON 2
FON S
0
FON S
0
LAN
1
LAN 1
LA
N
2
LAN 2
LAN
3
LAN 3
LA
N
4
LAN 4
Power
Power
Inf
o
Fon
WLAN
Fib
e
r
Pow
er
W
LAN
WPS
DEC
T
FRITZ!Box 5490 46
Connecting ISDN Telephones and ISDN Terminal Devices
10.2 Connecting ISDN Telephones and ISDN Terminal
Devices
Requirements
• ISDN terminal devices must support operation on an
ISDN point-to-multipoint line.
Connecting an ISDN Telephone
1. Connect the ISDN telephone to the “FON S
0
” port.
2. Configure the ISDN telephone in the FRITZ!Box; see
page 52.
Connecting Multiple ISDN Telephones
With S
0
bus cabling you can connect up to eight ISDN tele-
phones to the FRITZ!Box. Please note for configuration:
• Since the FRITZ!Box has terminators installed, the
FRITZ!Box must be positioned on one end of the S
0
bus
cabling.
• The FRITZ!Box can supply one ISDN telephone with elec-
trical power. All other ISDN telephones will need their
own power supply.
FON
1
FON 1
FON
2
FON 2
Fi
b
be
r
Fiber
FON 1
FON 1
FON 2
FON 2
FON S
0
FON S
0
LAN
1
LAN 1
LA
N
2
LAN 2
LAN
3
LAN 3
LA
N
4
LAN 4
Power
Power
Info
Fon
WLAN
Fiber
Power
W
LAN
WP
S
DECT
Registering FRITZ!Fon and Other Cordless (DECT) Telephones
FRITZ!Box 5490 47
10.3 Registering FRITZ!Fon and Other Cordless (DECT)
Telephones
Up to six cordless DECT telephones can be registered with the
FRITZ!Box.
1. Start the registration of your cordless telephone with a
base station.
2. Press and hold down the “DECT” button on the FRITZ!Box
until the “Info” LED on the FRITZ!Box flashes.
3. If you are asked on your cordless telephone for the PIN of
the base station, enter the PIN of the FRITZ!Box.
The preset value is 0000. The PIN is listed in the
FRITZ!Box user interface under “DECT / Base Station”.
The cordless telephone is registered with the FRITZ!Box.
4. Configure the cordless telephone in the FRITZ!Box; see
page 52.
Power
Fiber
WLAN
Fon
Info
DECT
WLAN
WPS
10 seconds
FRITZ!Box 5490 48
Registering an iPhone or Android Smartphone
10.4 Registering an iPhone or Android Smartphone
With FRITZ!App Fon you can used your Android smartphone or
iPhone as a cordless telephone registered with the FRITZ!Box.
Requirements
• iPhone iOS 4 or later, or Android smartphone with
Google Android 2.1 or later
How FRITZ!App Fon Works
Once it has been set up on your smartphone, FRITZ!App Fon
remains active in the background. Whenever the smartphone
is connected with the FRITZ!Box over wireless LAN, the follow-
ing applies:
• Outgoing calls are dialed using your landline at home
rather than the mobile network.
• You can accept calls to your Internet telephone numbers
on your smartphone.
• The smartphone can still be reached at the mobile tele-
phone number.
Registering a Smartphone with FRITZ!Box
1. Establish a wireless LAN connection to the FRITZ!Box on
your smartphone; see page 27.
2. Install FRITZ!App Fon on your smartphone.
FRITZ!App Fon is available at the Google Play Store
and
in the Apple App Store
.
3. Start the FRITZ!App Fon.
Connecting an IP Telephone
FRITZ!Box 5490 49
The Icon in the FRITZ!App Fon Title Bar
The icon in the title bar of FRITZ!App Fon indicates whether
you are making calls with the smartphone via FRITZ!Box:
Assigning Telephone Numbers
Assign telephone numbers to the smartphone for calls over
the FRITZ!Box:
1. In the FRITZ!App Fon select “More / FRITZ!Box”.
The “Telephony device” display shows the name used to
register the smartphone with the FRITZ!Box.
2. Configure the smartphone in the FRITZ!Box; see page 52.
10.5 Connecting an IP Telephone
An IP telephone is a telephone with which you can make tele-
phone calls over the Internet.
You can also connect an IP telephone directly to the Internet
connection without a telephone system (FRITZ!Box). This is
not possible with other telephones.
Connecting via LAN or Wireless LAN
1. Connect the IP telephone to the FRITZ!Box using a net-
work cable or wireless LAN.
The preconfigured wireless network key of the FRITZ!Box
is printed on the underside of the FRITZ!Box.
2. Configure the IP telephone in the FRITZ!Box; see
page 52.
Symbol Meaning
Active wireless LAN connection between smart-
phone and FRITZ!Box.
You are making calls with the smartphone via the
FRITZ!Box.
FRITZ!Box 5490 50
Connecting a Door Intercom System
10.6 Connecting a Door Intercom System
Door intercom systems with an a/b interface can be connect-
ed to the FRITZ!Box.
Read more in the FRITZ!Box Help:
1. Open the FRITZ!Box user interface.
2. Click the Help button .
3. Enter “door intercom system” in the search field.
Configuring the FRITZ!Box for Telephone Calls
FRITZ!Box 5490 51
11 Configuring the FRITZ!Box for Telephone Calls
This chapter describes how to configure your FRITZ!Box for
making telephone calls.
11.1 Configuring Your Telephone Numbers
Configure your Internet telephone numbers in the FRITZ!Box.
Automatic Configuration
Some telephony providers configure the Internet telephone
numbers in the FRITZ!Box automatically. This procedure is al-
so known as “remote configuration”.
Remote configuration starts right after the FRITZ!Box is con-
nected to the Internet or right after the FRITZ!Box user inter-
face is opened.
The configured Internet telephone numbers are located in the
user interface under “Telephony / Telephone Numbers”.
Configuring Telephone Numbers with the Wizard
1. Open the FRITZ!Box user interface.
2. Select “Wizards / Manage Telephone Numbers”.
3. Click “Add Telephone Number” and follow the Wizard’s
instructions.
FRITZ!Box 5490 52
Configuring Telephones and Other Terminal Devices in the FRITZ!Box
11.2 Configuring Telephones and Other Terminal Devices
in the FRITZ!Box
Configure your telephones and other terminal devices in the
FRITZ!Box. To do this, for each terminal device define:
• the internal name to be displayed in the call list of the
FRITZ!Box.
• the telephone number the terminal device uses for out-
going calls to the public telephone network
• Numbers for incoming calls:
Should the terminal device ring for every call (telephone)
or pick up (fax machine, answering machine)? Or only for
calls to previously defined telephone numbers?
Configuring Terminal Devices
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Telephony Devices”.
3. Click “Configure New Device”.
To change the settings of a device that has already been
configured, click the button.
FRITZ!Box as an Internet Router
FRITZ!Box 5490 53
12 FRITZ!Box as an Internet Router
The FRITZ!Box connects computers in your home network with
the Internet. This chapter explains the possibilities presented
by using the FRITZ!Box as an Internet router and how to take
advantage of them.
12.1 Parental Controls: Access Profiles for Internet Use
Using access profiles you can control the use of the Internet
by devices in your network.
Access Profiles
Settings for Internet Use
The following settings for Internet use are defined in an ac-
cess profile:
Preconfigured and Own Access Profiles
• In the FRITZ!Box there are four preconfigured access pro-
files.
• You can create and configure many access profiles of
your own.
No Network Device without Access Profile
• Network devices that log in to the home network for the
first time are automatically assigned the preconfigured
“Standard” access profile. As soon as a network device
is registered in the home network you can assign a dif-
ferent access profile.
Setting Description
Online time The online time specifies when and for
how long Internet access is permitted.
Permitted websites Using filter lists you can specify which
websites may be accessed.
Internet access through net-
work applications
You can specify which network appli-
cations are allowed to communicate
over the Internet.
FRITZ!Box 5490 54
Parental Controls: Access Profiles for Internet Use
• Network devices that log in to the FRITZ!Box guest net-
work are automatically assigned the “Guest” access pro-
file. This is the only access profile possible in the guest
network.
Preconfigured Access Profiles
In the FRITZ!Box there are four preconfigured access profiles
available for use.
The “Standard” Access Profile
Property Description
Limitations In the factory settings the “Stan-
dard” profile is allowed to do ev-
erything. There are no restrictions
on time or activity.
Changeable The “Standard” profile can be
changed.
Automatic assignment Network devices that register with
the FRITZ!Box for the first time are
automatically assigned the “Stan-
dard” profile.
Default Unknown network devices can on-
ly receive the “Standard” profile.
Unknown network devices are de-
vices that have not registered with
the FRITZ!Box, but should already
have been configured in the
FRITZ!Box and have parental con-
trols configured.
No budget No shared budget can be config-
ured in the “Standard” profile.
Parental Controls: Access Profiles for Internet Use
FRITZ!Box 5490 55
The “Guest” Access Profile
The “Unrestricted” Access Profile
Property Description
Limitations The profile has the following set-
tings configured upon delivery:
• There are no time restrictions.
• HTTPS queries are permitted.
• The web pages indexed by the
German federal government
(BPjM) will be filtered. You can
use the BPjM module only if
you select “Germany” as your
country on the “System / Re-
gion and Language / Regional
Options” page.
• Surfing and mail are allowed.
Web access is blocked for all
other network applications.
Changeable The “Guest” profile can be
changed.
Automatic assignment Network devices that are connect-
ed with the FRITZ!Box via the guest
access receive the “Guest” profile.
Single access profile This is the only access profile
available for the guest access.
No budget No shared budget can be config-
ured in the “Standard” profile.
Property Description
Limitations This profile allows unrestricted use
of the Internet.
Changeable The “Unrestricted” profile cannot
be changed.
FRITZ!Box 5490 56
Parental Controls: Access Profiles for Internet Use
The “Blocked” Access Profile
Online Time
The online time is defined as follows:
Example:
For a child you can configure an access profile to be assigned
to all of the child’s network devices. The online time in the ac-
cess profile could look something like this example:
Property Description
Limitations This profile blocks Internet use.
Changeable The “Blocked” profile cannot be
changed.
Setting Description
Period On a timetable you define when the Internet
connection may be used.
Online time For each day of the week you define how long
the Internet is allowed to be used.
Shared budget You decide and define whether all network
devices that use the same access profile
must share this online time limit. For the pre-
configured “Standard” and “Guest” access
profiles, no budget sharing is permitted.
Monday and
Wednesday
from 2 pm to 9 pm; no more than 3 hours
each day
Tuesday, Thursday
and Friday
from 6 pm to 9 pm; no more than 3 hours
each day
Saturday and Sun-
day
from 10 am to noon; and from 4 pm to
10 pm; no more than 5 hours each day
Shared budget yes
all devices (computer, game console, smart-
phone, etc.) share the online time
Parental Controls: Access Profiles for Internet Use
FRITZ!Box 5490 57
Permitted Websites
Access to websites with inappropriate content can be blocked
using filters. The following filtering options are available:
• Prevent HTTP queries: You can prevent HTTPS queries.
HTTPS is used, for instance, to open Facebook, Gmail
and online banking.
• Permit websites with a whitelist:
– The whitelist is a filter list that should be used when
access should be limited to just a few websites.
– Access to web pages entered in the whitelist is per-
mitted.
– When a whitelist is used, only those websites includ-
ed in the list can be opened, and no others.
• Block websites with a blacklist:
– The blacklist is a filter list that should be used when
access to most websites is to be permitted, and the
number of blocked websites is relatively small.
– Access to web pages entered in the blacklist is
blocked.
– BPjM module: The blacklist can integrate the BPjM
list of websites with adult content issued by the Ger-
man federal government. You can use the BPjM mod-
ule only if you select “Germany” as your country on
the “System / Region and Language / Regional Op-
tions” page in your FRITZ!Box.
– If the blacklist is used, no website can be opened by
entering its IP address. This is also true for websites
that are not included in the blacklist.
– For applications that address websites only directly
via the IP address, for instance virus scanner update
software, the relevant IP addresses can be released
for access by entering them in the exception list of
“Permitted IP addresses”.
FRITZ!Box 5490 58
Parental Controls: Access Profiles for Internet Use
Internet Access by Network Applications
You can list network applications for which you would like to
block communication with the Internet. For instance, you can
prohibit file sharing programs or online games from commu-
nicating over the Internet.
Configuring Parental Controls
Preparations
• Configure the access profiles required for the members
of the home network; see Configuring an Access Profile
on page 58.
• Prepare the filter lists if you would like to use filter lists;
see Editing Filter Lists from page 59.
• If desired, add the list of network applications; see
Adding Network Applications from page 59.
Configuring Parental Controls for Network Devices
1. Open the FRITZ!Box user interface.
2. Select the “Internet / Filters” menu.
3. Select a network device on the “Parental Controls” tab.
4. Click the button.
5. Select the access profile to be applied to the network de-
vice and then click “OK”.
Configuring an Access Profile
Requirements
The “Internet / Filters” menu is available only if you have con-
figured the Internet connection in the FRITZ!Box and already
established an Internet connection.
Configuring an Access Profile
1. Open the FRITZ!Box user interface.
2. Select the “Internet / Filters” menu.
Parental Controls: Access Profiles for Internet Use
FRITZ!Box 5490 59
3. Select the “Access Profiles” tab.
4. Click .
5. Configure the settings for the access profile in the “New
Access Profile” window. Use the FRITZ!Box Help.
Editing Filter Lists
Requirements
The “Internet / Filters” menu is available only if you have con-
figured the Internet connection in the FRITZ!Box and already
established an Internet connection.
Editing a Filter List
1. Open the FRITZ!Box user interface.
2. Select the “Internet / Filters” menu.
3. Select the “Lists” tab.
4. Select the list you would like to edit and then click
“Edit”.
5. Edit the list in the window that opens.
Adding Network Applications
Requirements
The “Internet / Filters” menu is available only if you have con-
figured the Internet connection in the FRITZ!Box and already
established an Internet connection.
Adding a Network Application
1. Open the FRITZ!Box user interface.
2. Select the “Internet / Filters” menu.
3. Select the “Lists” tab.
4. Click .
FRITZ!Box 5490 60
Parental Controls: Access Profiles for Internet Use
5. In the “Network Application for Prioritizations Rules”
window, enter the network application you would like to
add to the list.
AVM FRITZ!Box Parental Controls for Windows Users
In the Windows operating systems (Windows 10, Windows 8
and Windows 7), parental controls can be also configured for
each individual Windows user.
You will need the “AVM FRITZ!Box Parental Controls” software
if multiple Windows users with different rights in the Internet
are sharing a single computer. The “AVM FRITZ!Box Parental
Controls” software detects the various Windows users.
AVM FRITZ!Box Parental Controls
• The AVM FRITZ!Box software can be downloaded free of
charge from the AVM website.
• The AVM FRITZ!Box parental control software must be in-
stalled on every Windows computer on which users are
configured who are to be protected by parental controls.
• AVM FRITZ!Box parental controls are installed on the
computer as a service. The service must be enabled at
all times. If it is not enabled, the FRITZ!Box will not de-
tect the user accounts. Windows users that are not de-
tected are treated like user accounts without any paren-
tal controls.
Downloading AVM FRITZ!Box Parental Controls from the
AVM Website
1. Open the AVM website: en.avm.de.
2. Select “Service”.
3. Scroll to the area “Further service information”.
4. Click “FTP Server”.
This will take you to AVM’s FTP server.
5. Select “fritz.box”.
6. Select “tools”.
Sharing: Making Computers Accessible from the Internet
FRITZ!Box 5490 61
7. Select “kindersicherung”.
8. Select “english”.
9. Click the exe file and save the program on your comput-
er.
Configuring Parental Controls for Windows Users
1. Open the FRITZ!Box user interface.
2. Select the “Internet / Filters” menu.
3. Select a Windows user on the “Parental Controls” tab.
4. Click the button.
5. Select the access profile to be applied to the Windows
user and then click “OK”.
12.2 Sharing: Making Computers Accessible from the
Internet
With default settings in the FRITZ!Box, programs on your com-
puter and LAN cannot be accessed from the Internet.
For applications like online games and file sharing software
or server services like HTTP, FTP, VPN, terminal and remote ac-
cess servers, you have to make your computer accessible for
other Internet users.
Port Forwarding
Using port sharing you allow incoming connections from the
Internet. By releasing certain ports for incoming connections,
you grant controlled access to the computers in your network
to other Internet users.
The following port forwarding methods are possible in the
FRITZ!Box:
FRITZ!Box 5490 62
Sharing: Making Computers Accessible from the Internet
PING IPv4:
The FRITZ!Box responds to ping inquiries from
the Internet addressed to the IPv4 address of the
FRITZ!Box.
IPv6:
The FRITZ!Box responds to ping inquiries from
the Internet addressed to the IPv6 address of the
FRITZ!Box. Additionally, you can set up PING6
port forwarding rules for each computer in the
home network since each computer has its own
globally valid IPv6 address.
TCP
UDP
IPv4:
Within IPv4 networks you can open the FRITZ!Box
firewall for the protocols TCP and UDP when en-
tering the port range. One port can be opened for
exactly one computer.
IPv6:
Within IPv6 networks you can open the FRITZ!Box
firewall for the protocols TCP and UDP when en-
tering the port range. One port can be opened for
each computer in the network.
ESP
GRE
IPv4:
Within IPv4 networks you can open the firewall
for the two protocols ESP and GRE, which do not
use ports.
Exposed host
(Open firewall
completely)
IPv4:
Within IPv4 networks you can open the firewall
completely for one computer. This computer is
then no longer protected by the FRITZ!Box fire-
wall. If individual ports are already open for other
computers, then data packets for these ports are
not forwarded to the exposed host, but to the
other computer instead.
IPv6:
Within IPv6 networks you can open the firewall
completely for each computer. These computers
are then no longer protected by the FRITZ!Box
firewall.
Sharing: Making Computers Accessible from the Internet
FRITZ!Box 5490 63
Configuring Port Forwarding in the FRITZ!Box
• IPv4:
– Port sharing is configured in the “Internet / Permit
Access” menu, on the “Port Forwarding” page.
• IPv6:
– Enable the advanced view.
– Port sharing is set up in the “Internet / Permit Ac-
cess” menu, on the “IPv6” page.
Determining the IPv4 Address for Accessing the
FRITZ!Box
If you have enabled ports for forwarding in the FRITZ!Box, oth-
er Internet users can access your computers at the IP address
assigned to your FRITZ!Box by the Internet service provider.
This is a public IPv4 address.
Here is how to determine the public IPv4 address of the
FRITZ!Box:
1. Open any Internet page in order to establish an Internet
connection.
2. Open the FRITZ!Box user interface.
3. Enable the advanced view.
4. The FRITZ!Box’s public IPv4 address is displayed on the
“Overview” page in the “Connections” area.
Can Always Be Reached, Even When the IP Address
Changes
Every time the Internet connection is interrupted, the Internet
service provider re-assigns the IP address. The IP address
may change in the process. Therefore it is a good idea to use
MyFRITZ! or dynamic DNS so that the IP address can always
be reached under the same name. For more information
about MyFRITZ!, see the chapter MyFRITZ!: Accessing the
FRITZ!Box from Anywhere on page 148. For more information
about dynamic DNS, see the section Dynamic DNS: Name Ins-
tead of IP Address on page 64.
FRITZ!Box 5490 64
Dynamic DNS: Name Instead of IP Address
12.3 Dynamic DNS: Name Instead of IP Address
Dynamic DNS is an Internet service that makes it possible for
the FRITZ!Box to remain accessible from the Internet at all
times under a fixed name, even though the public IP address
changes.
Dynamic DNS can be used as an alternative to MyFRITZ!. Both
services can be used in parallel.
You must register with a dynamic DNS provider to use this
service. When you register, you agree on the fixed name (do-
main name) at which your FRITZ!Box should be accessible
from the Internet. You also define a user name and password.
Every time the IP address changes, the FRITZ!Box transmits
the new IP address to the dynamic DNS provider in the form of
an update request. Then the domain name is assigned to the
current IP address by the dynamic DNS provider.
Configuring Dynamic DNS in the FRITZ!Box
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Select the “Internet / Permit Access” menu.
4. Select the “Dynamic DNS” page and set up dynamic
DNS. See the Help available in the FRITZ!Box user inter-
face for more information.
Access from the Internet via HTTPS, FTP and FTPS
FRITZ!Box 5490 65
12.4 Access from the Internet via HTTPS, FTP and FTPS
Over the Internet it is possible to access the user interface of
the FRITZ!Box. With a laptop, smartphone or tablet PC you can
configure settings in the FRITZ!Box user interface.
Requirements for Access over the Internet
• Access to the user interface: Every user who would like
to access the FRITZ!Box externally from the Internet re-
quires a FRITZ!Box user account which is authorized for
access from the Internet.
• Access to storage: Every user who would like to access
the storage of the FRITZ!Box externally from the Internet
requires a FRITZ!Box user account with the rights to ac-
cess from the Internet and to access the contents on the
storage media.
• The protocols for the desired access must be enabled in
the FRITZ!Box.
HTTPS, FTP and FTPS
The protocols HTTPS, FTP and FTPS are used for access over
the Internet.
• HTTPS (Hypertext Transfer Protocol Secure)
HTTPS is an Internet protocol for bug-proof communica-
tion between the web server and the browser in the
World Wide Web.
Enable this protocol to allow access to the FRITZ!Box
from the Internet.
• FTP (File Transfer Protocol)
FTP is a network protocol for transmitting files in IP net-
works.
Enable this protocol to allow access by FTP to the
FRITZ!Box storage media from the Internet.
FRITZ!Box 5490 66
Prioritization: Right of Way for Internet Access
• FTPS (FTP over SSL)
FTPS is a method for encrypting the FTP protocol.
Enable this protocol to secure transmission over FTP.
Enabling HTTPS, FTP and FTPS in the FRITZ!Box
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Select the “Internet / Permit Access” menu.
4. Select the “FRITZ!Box Services” page and enable the
protocols you need. See also the Help on the user inter-
face.
12.5 Prioritization: Right of Way for Internet Access
Prioritization is a function you can use to specify that network
applications and network devices be treated with higher or
lower priority when they access the Internet connection. For
example, you may wish to ensure that applications like Inter-
net telephony, IPTV and video on demand are always treated
with higher priority than other applications. You can also
specify that file-sharing applications like eMule and
BitTorrent always have to wait behind online games.
Categories for Prioritization
There are three categories for prioritization: “Real-time appli-
cations”, “Prioritized applications” and “Background appli-
cations”.
Network applications and network devices are assigned to
the categories using rules.
Real-time Applications
This category is suitable for applications with high demands
on transmission rates and reaction times (for example, Inter-
net telephony, IPTV, video on demand).
Prioritization: Right of Way for Internet Access
FRITZ!Box 5490 67
• Network applications of this category always have priori-
ty over other applications accessing the Internet at the
same time.
• When the Internet connection is working at full capacity,
the network packets of the applications of this category
will always be sent first. In this case data from network
applications assigned to other categories will be trans-
mitted later.
• If multiple network applications are assigned to this cat-
egory, then they must share the available capacity.
• Whenever Internet telephony is included in this catego-
ry, this application always has the highest priority, even
over other real-time applications.
Prioritized Applications
This category is suitable for applications that require a fast re-
action time (for example, company access, terminal applica-
tions, games).
• For network applications prioritized in this category,
90% of the FRITZ!Box’s upload bandwidth is available,
as long as no application from the “Real-time applica-
tions” category requires bandwidth. The remaining 10%
of the upload bandwidth is available for applications
that are prioritized in lower categories or not prioritized
at all.
• If multiple network applications are assigned to the “Pri-
oritized applications” category, then they must share
the available capacity.
Background Applications
This category is suitable for applications that do not require
any high transmission rates and which are not time-critical
(for example, peer-to-peer services or automatic updates).
• Network applications assigned to this category are al-
ways treated with the lowest priority when the Internet
connection is working at full capacity. So whenever an
application from a different category or a non-prioritized
FRITZ!Box 5490 68
Prioritization: Right of Way for Internet Access
application requires the entire bandwidth, all back-
ground applications must wait until bandwidth capacity
becomes available again.
• If no other network applications are active, then the
background applications receive the entire bandwidth.
Prioritization Method in the FRITZ!Box
The following techniques are used in the FRITZ!Box to send
data packets according to their prioritization:
• Change in the order in which packets are sent to the
Internet (upstream direction)
The order of the packets the FRITZ!Box receives from the
Internet (downstream direction) cannot be changed.
• Discard low-priority packets in order to ensure the trans-
mission of higher-priority packets. This technique is
used whenever more packets are supposed to be sent to
the Internet than the upstream transmission rate of the
Internet connection allows.
• As long as no packets are being sent from higher-priority
applications, the full transmission rate of the Internet
connection is available for low-priority packets.
Configuring Prioritization in the FRITZ!Box
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Configure prioritization in the “Internet / Filters / Prioriti-
zation” menu.
VPN: Remote Access to the Home Network
FRITZ!Box 5490 69
12.6 VPN: Remote Access to the Home Network
Via a VPN (Virtual Private Network) a secure remote access to
the network of the FRITZ!Box can be established.
VPN in the FRITZ!Box
The AVM website offers a service page which presents com-
prehensive information on VPN in general and in connection
with the FRITZ!Box. Visit this page to obtain more detailed in-
formation.
en.avm.de/service/vpn
IPSec VPN in the FRITZ!Box is based on the IPSec
standard.
Computer—LAN Computer-LAN linkup: VPN connections can
be configured for individual remote com-
puters.
LAN—LAN LAN-LAN linkup: VPN connections can be
configured for remote networks.
Eight simultaneous
connections
FRITZ!Box supports a maximum of eight si-
multaneous VPN connections.
Configuration software The configuration files for the VPN connec-
tions are created using a separate program.
The program is provided free of charge and
can be downloaded from the AVM website.
FRITZ!Box user For FRITZ!Box users who have the right to
access the FRITZ!Box via VPN, no further
settings must be configured. All required
VPN settings are included in the user ac-
count.
VPN client A free VPN client for individual computers
can also be downloaded from the AVM web-
site.
FRITZ!Box 5490 70
VPN: Remote Access to the Home Network
Configuring VPN in the FRITZ!Box
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Select the “Internet / Permit Access” menu.
4. Select the “VPN” page.
See also the Help available in the FRITZ!Box user interface for
assistance with configuring VPN.
Supplementary Software for VPN
All of the information required for a VPN is saved in a configu-
ration file. The terminals involved in any VPN must receive
this file.
Individual computers that are networked over a VPN require a
VPN client.
• The “Configure FRITZ!Box VPN Connection” Wizard
AVM provides the “Configure FRITZ!Box VPN Connection”
software for creating configuration files. This program is
a Wizard that takes you step by step through the VPN
configuration. All of the necessary VPN settings, like the
encryption method and access rules, are set automati-
cally. The resulting configuration files must be imported
to the terminals of the VPN tunnel. At the terminal with
the FRITZ!Box the configuration file is then imported to
the FRITZ!Box. The VPN parameters in these files can be
adjusted manually to connect to products by other man-
ufacturers.
• The “FRITZ!VPN” VPN client
AVM offers the “FRITZ!VPN” software as a VPN client.
Both the Wizard and the client can be downloaded free of
charge from the VPN Service page on the AVM website:
en.avm.de/service/vpn
Freely Selectable DNS Servers
FRITZ!Box 5490 71
12.7 Freely Selectable DNS Servers
DNS servers are preset in the FRITZ!Box for IPv4 and IPv6.
These are the DNS servers assigned by the Internet service
provider.
For both IPv4 and IPv6, the preset DNS server can be replaced
by a free DNS server. Free DNS servers include, for instance,
OpenDNS and Google DNS.
Here is how to change the DNS server entry:
The “DNSv6” page is displayed only if you enabled IPv6 sup-
port for the FRITZ!Box on the “IPv6” page.
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. In the “Internet / Account Information” menu, select the
“DNS Server” page.
4. Change the settings for the DNS servers.
12.8 DNSSEC: Security for DNS Queries
DNSSEC is short for Domain Name System Security Exten-
sions. As the name says, this is an extension of DNS, the do-
main name system.
DNSSEC ensures that both the DNS server and the informa-
tion returned by the DNS server are authentic, or genuine.
Security with DNSSEC
When a home user surfs the web, she or he sends queries to
the Internet by entering URLs in the address field of the
browser. A URL is the name of a website that is easy to re-
member, for instance en.avm.de
. Every query is sent to the
DNS server first. The DNS server resolves the URL into the cor-
responding IP address. There is one unique IP address for ev-
ery URL.
FRITZ!Box 5490 72
IPv6: The New Internet Protocol
The home user relies on the authenticity of the IP address re-
turned by the DNS server. Authentic means that the response
is the IP address of the desired website, and not a faked IP
address that leads to a fake website. DNSSEC can ensure that
the returned addresses are authentic.
Support with the FRITZ!Box
The FRITZ!Box supports DNSSEC queries over UDP.
The FRITZ!Box has a DNS proxy. The computers in the home
network use the FRITZ!Box as a DNS server. The FRITZ!Box for-
wards DNSSEC queries from the home network to the Inter-
net. The FRITZ!Box forwards DNSSEC responses from the
Internet to the home network. The DNSSEC information must
be validated on the computer in the home network. For this
DNSSEC must be supported in the operating system.
12.9 IPv6: The New Internet Protocol
IPv6 stands for Internet protocol version 6 and is the succes-
sor to IPv4.
• IPv6 support can be switched on in the FRITZ!Box user
interface.
• For simultaneous use of IPv6 and IPv4, the FRITZ!Box
supports Dual Stack and Dual-Stack Lite. This means
that the FRITZ!Box can communicate with both IPv4 and
IPv6 domains in the Internet.
• The FRITZ!Box supports native IPv6 and IPv6 with a tun-
nel protocol. Native IPv6 means that your Internet ser-
vice provider supports IPv6 directly on your line.
IPv6-Capable Services in the Home Network
• FRITZ!NAS access via SMB or FTP/FTPS
• Access to the user interface with http or https over IPv6
• The DNS resolver of the FRITZ!Box supports queries for
IPv6 addresses (AAAA records) and can query the up-
stream DNS resolver of the Internet service provider over
IPv6.
IPv6: The New Internet Protocol
FRITZ!Box 5490 73
• The globally valid prefix is distributed via router adver-
tisement.
• For guest access to the wireless LAN, the home network
and wireless guests are separated by IPv6 subnetworks.
• UPnP, UPnP AV media server
• Automatic provisioning (TR-064)
IPv6-Capable Services in the Internet
• FRITZ!NAS access via FTPS
• Completely closed firewall to protect against unwanted
data from the Internet (Stateful Inspection Firewall)
• Voice over IPv6
• Automatic provisioning (TR-069)
• Time synchronization over NTP (Network Time Protocol)
• Remote access via HTTPS
• Dynamic DNS via dyndns.org and namemaster.de
Configuring IPv6 in the FRITZ!Box
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Select the “IPv6” page and configure IPv6 in the
FRITZ!Box. See the Help available in the FRITZ!Box user
interface for more information.
Configuring IPv6 on the Computer
You can establish connections in the IPv6 range of the Inter-
net only if IPv6 is installed and enabled on the computers in
your home network.
• IPv6 is already installed and enabled in the Windows 10,
Windows 8 and Windows 7 operating systems.
• IPv6 has been available in the Mac OS X operating sys-
tems since Mac OS 10.
FRITZ!Box 5490 74
LISP: FRITZ!Box as a LISP Router
12.10 LISP: FRITZ!Box as a LISP Router
LISP is a routing architecture which separates information
about location and identity. There are two IP addresses: one
for the location and one for the identity.
The FRITZ!Box can be configured as a LISP router.
• This chapter address system administrators.
• It presents a short introduction to LISP.
• You receive an overview about the possibilities for using
LISP.
• This section includes instructions on how to configure
the FRITZ!Box as a LISP router.
Definition and Components
LISP: Definition
LISP: Locator/Identifier Separation Protocol
IP protocol LISP is a protocol for the transmission of IP
packets.
IP address pairs LISP uses IP address pairs:
• One IP address for identification, which is
called the EID (Endpoint Identifier). The
EID can be the IP address of a host or an
entire IP subnet.
• One IP address for the location, known as
the RLOC (Routing Locator). The RLOC is
the IP address of the LISP router.
Tunnel protocol LISP is a tunnel protocol.
A LISP packet consists of an internal IP packet
and an additional external header. The header
of the internal packet contains the EID; the ex-
ternal header contains the RLOC.
LISP: FRITZ!Box as a LISP Router
FRITZ!Box 5490 75
Properties of RLOC and EID
RLOC • specifies the location where the addressed network
(network segment or network device) is located
• is assigned by the Internet service provider
• is a public IP address
• is contained in the external header of the LISP packet
• can be an IPv4 address
• can be an IPv6 address
EID
• identifies a network (network segment or network de-
vice)
• is assigned by the LISP provider
• is contained in the internal header of the LISP packet
• can be an IPv4 address
• can be an IPv6 address
• can be a public IP address
• can be a private, non-public IP address
FRITZ!Box 5490 76
LISP: FRITZ!Box as a LISP Router
Components of a LISP System
Possible Uses
• LISP is useful if technical or organization reasons make
it preferable to keep the same IP addresses, even when
you switch Internet service providers.
Mobility example: When you change locations, devices
do not lose their identity (host devices, virtual ma-
chines).
• LISP is suitable for communication between IPv4 and
IPv6 networks.
Mapping system The mapping system is responsible for allo-
cating the EIDs to the RLOCs.
ETR (Egress Tunnel
Router)
The ETR accepts IP packets whose destination
IP address contained in the external header is
the ETR’s own RLOC. ETR unpacks the LISP
packets.
ITR (Ingress Tunnel
Router)
The ITR accepts IP packets from members of
the local IP network (EID network) and packs
them into LISP packets. The external header of
the LISP packet contains the RLOC of the des-
tination network (remote EID network) as the
destination address.
PETR (Proxy ETR) A PETR (Proxy ETR) is required for communica-
tion between LISP sites and non-LISP sites. On
the LISP side it works like a LISP router; on the
non-LISP side it works like a native IP router.
PITR (PROXY ITR) A PITR (Proxy ITR) is required for communica-
tion between LISP sites and non-LISP sites. On
the LISP side it works like a LISP router; on the
non-LISP side it works like a native IP router.
xTR xTR is what we call a component that is both
ETR and ITR. xTR is also known as a tunnel
endpoint or encapsulation endpoint.
LISP: FRITZ!Box as a LISP Router
FRITZ!Box 5490 77
• Transport of address families: IPv4 via IPv4, IPv4 via
IPv6, IPv6 via IPv6, IPv6 via IPv4
Example: The encapsulation of IPv6 packets in IPv4
headers allows IPv6 web sites to be connected over
IPv4.
Configuring FRITZ!Box as a LISP Router
FRITZ!Box as a LISP Router
• The FRITZ!Box can be configured as a LISP router.
• As a LISP router the FRITZ!Box is an xTR (ETR and ITR).
Preparations
You need a LISP provider.
Register with a LISP provider.
All of the information you need to configure the FRITZ!Box as a
LISP router is supplied by the LISP provider.
Configuring a LISP Router
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Select the “Internet / Account Information” menu.
4. Select the “LISP” tab.
5. Enable the setting “LISP support enabled”.
6. Enter in the fields the information you received from the
LISP provider.
FRITZ!Box 5490 78
FRITZ!Box as a Wireless Access Point
13 FRITZ!Box as a Wireless Access Point
The FRITZ!Box is a wireless access point for wireless devices
like notebooks, tablets or smartphones. The FRITZ!Box can
establish wireless LAN connections compliant with the fast
Wireless AC standard and the Wireless N standard in two fre-
quency bands at the same time. The FRITZ!Box is preconfig-
ured with encryption using today’s safest method WPA2. This
encryption method is supported by most of the latest wireless
devices. The FRITZ!Box supports wireless LAN convenience
functions like night service and WPS Quick Connection.
13.1 Switching the Wireless Radio Network On and Off by
Schedule
You can configure a schedule for times at which the wireless
network of the FRITZ!Box is to be turned on and off automati-
cally. This reduces the power consumption of the FRITZ!Box.
The FRITZ!Box schedule also affects any other AVM products
connected in the network, the FRITZ!WLAN Repeater, for in-
stance: the radio network of these devices is also switched
on and off for the specified times.
1. Open the FRITZ!Box user interface.
2. Open the “Wireless / Schedule” menu.
3. Enable the schedule for the wireless radio network.
4. Configure the settings for the schedule:
– With the options “Switch off wireless LAN daily” and
“Switch off wireless LAN according to schedule” you
define the intervals for switching.
– You can also enable the option “The radio network
cannot be switched off until no more wireless LAN
devices are active”.
5. Click “Apply” to save your settings.
Now the schedule of the FRITZ!Box is enabled and configured.
Extending a Wireless LAN Network
FRITZ!Box 5490 79
Switching Wireless LAN On and Off
You can switch the wireless radio network of the FRITZ!Box on
and off at any time, even when the device is hibernating.
Press the “WLAN” button on the FRITZ!Box briefly.
or
Switch on the wireless LAN radio network using a con-
nected telephone:
wireless LAN on r96s1s
wireless LAN off r96s0s
13.2 Extending a Wireless LAN Network
The range of a wireless radio network is not fixed. It depends
on
• the wireless devices you are using for your wireless LAN
connections
• interference in the vicinity of your wireless radio network
• the structural conditions where you operate the wireless
radio network
• the number of wireless devices in the vicinity of your
FRITZ!Box that work in the same frequency range
You can extend the range of your wireless radio network with
a wireless LAN repeater.
In the Help of the FRITZ!Box user interface you can find de-
tailed instructions.
FRITZ!Box 5490 80
Wireless LAN—Getting Technical
Extending a Wireless Radio Network with a Wireless LAN
Repeater
You can extend your wireless radio network with a wireless
LAN repeater. In combination with the FRITZ!Box the AVM
FRITZ!WLAN Repeater is especially suitable. All models of the
FRITZ!WLAN Repeater series can be integrated into your wire-
less radio network and your home network by WPS Quick Con-
nection. Find out more in the Internet at:
en.avm.de/products/fritzwlan
13.3 Wireless LAN—Getting Technical
A wireless LAN is based on standards defined by the Institute
of Electrical and Electronic Engineers (IEEE). These standards
describe, for instance, the transmission rate, encryption
methods and frequencies used in a wireless network.
Throughput Rate
The FRITZ!Box supports your choice of the standards
IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n and
IEEE 802.11ac. Wireless devices based on one or more of the
standards listed can be used for wireless LAN connections
with the FRITZ!Box.
The standards are intended for different frequency bands.
Standard Frequency Band Transmission Rate (Gross)
up to
Transmission Rate (Net)
up to
802.11b 2.4 GHz 11 Mbit/s 5 Mbit/s
802.11g 2.4 GHz 54 Mbit/s 25 Mbit/s
802.11a 5 GHz 54 Mbit/s 25 Mbit/s
802.11n 2.4 / 5 GHz 450 Mbit/s 200 Mbit/s
802.11ac 5 GHz 1300 Mbit/s 650 Mbit/s
Wireless LAN—Getting Technical
FRITZ!Box 5490 81
IEEE 802.11a
Because this standard works exclusively in the seldom used
5-GHz range, it offers the opportunity to transmit data rela-
tively free of interference from external influences. Wireless
devices that support 802.11a are much less common than
devices that work in accordance with the 802.11b/g stan-
dard.
IEEE 802.11b
With a maximum transmission rate of 11 Mbit/s, this is the
oldest wireless standard. Older wireless devices of the first
generation can communicate with the FRITZ!Box using
802.11b. However, if the wireless device supports newer
standards such as 802.11g, the latest standard should be
used.
IEEE 802.11g
In this wireless LAN standard data are transmitted in the 2.4-
GHz range at a maximum gross throughput of 54 Mbit/s. This
standard is compatible with a wide range of wireless devices.
However, due to heavy use of the 2.4-GHz range, interference
is more common than in the less-used 5-GHz range.
IEEE 802.11n
This standard provides for high transmission rates and rang-
es. The FRITZ!Box supports 802.11n in the 2.4-GHz frequency
band, and parallel in the 5-GHz frequency band. Modulation
processes and antenna techniques like MIMO (Multiple In-
put, Multiple Output) use whichever frequency band is avail-
able more effectively than the older standards.
Thanks to compatibility with the 802.11g standard, you can
also continue to use older wireless devices.
The use of the 802.11n standard—and thus the availability
of higher throughput rates—is possible only if the wireless
LAN connection is secured using the WPA2 security mecha-
nism (AES-CCMP).
FRITZ!Box 5490 82
Wireless LAN—Getting Technical
IEEE 802.11ac
This standard provides for transmission rates in the gigabit
range. The high throughput rates are achieved using wider
wireless LAN channels, deeper modulation and more MIMO
streams. Channels can be 20, 40, or 80 MHz wide. Modula-
tions of up to 8 bit/256QAM are applied. The standard uses
only the 5-GHz range, which reduces interference with other
users.
This standard is compatible with the 802.11a and 802.11n
standards, which means it can be used with older wireless
devices.
The FRITZ!Box 5490 has a second wireless access point re-
sponsible for the 2.4-GHz range. This allows wireless devices
compatible with the 802.11b/g/n to be used as well.
Setting the Right Standard in the FRITZ!Box
The throughput rate that can be achieved in your wireless ra-
dio network depends on the wireless standards used by the
integrated wireless devices. These wireless standards must
also be set in the FRITZ!Box. Proceed as follows to check
which wireless LAN standards are set and change them if
needed:
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Open “WLAN / Radio Channel” and select which wireless
LAN standards should be used for both frequency
bands.
Note the following for the configuration of this setting:
• Your FRITZ!Box 5490 can make two wireless networks
available simultaneously for data transmission. One of
the wireless radio networks works in the 2.4-GHz fre-
quency band, and the other in the 5-GHz frequency
The use of the 802.11ac standard—and thus the availability
of higher throughput rates—is possible only if the wireless
LAN connection is secured using the WPA2 security mecha-
nism (AES-CCMP).
Wireless LAN—Getting Technical
FRITZ!Box 5490 83
band. This means the FRITZ!Box can be implemented as
an especially flexible wireless access point for the vari-
ous wireless devices and applications in your network.
• Set the standards of the two wireless radio networks in
the FRITZ!Box such that they are compatible with all of
the wireless LAN devices used in the wireless network.
Make a note of which standards the wireless devices in your
network are compatible with and then adjust the FRITZ!Box
settings according to the following information:
11n, 11g
In your radio network there are wireless LAN devices that are
compatible with one or both of the following standards:
• 802.11n
• 802.11g
In this case set the wireless LAN standard for the 2.4-GHz fre-
quency band to: 802.11n+g
11g, 11b
In your radio network there are wireless LAN devices that are
compatible with one or both of the following standards:
• 802.11g
• 802.11b
In this case set the wireless LAN standard for the 2.4-GHz fre-
quency band to: 802.11b+g
11n, 11g, 11b
In your radio network there are wireless LAN devices that are
compatible with one or all of the following standards:
• 802.11n
• 802.11g
• 802.11b
In this case set the wireless LAN standard for the 2.4-GHz fre-
quency band to: 802.11n+b+g.
FRITZ!Box 5490 84
Wireless LAN—Getting Technical
11n, 11a
In your radio network there are wireless LAN devices that are
compatible with one or both of the following standards:
• 802.11n
• 802.11a
Set the wireless LAN standard for the 5-GHz frequency band
to: 802.11n+a
11ac
In your radio network there are wireless devices that support
the 802.11ac standard:
Set the wireless LAN standard for the 5-GHz frequency band
to: 802.11ac
An unused frequency band can be disabled in the FRITZ!Box
in order to reduce energy consumption without losing wire-
less LAN connections.
The Standard for Security
IEEE 802.11i
The WPA2 security mechanism is defined in the IEEE 802.11i
standard. WPA2 is an extension of the familiar security mech-
anism WPA (Wi-Fi Protected Access).
The main feature of the extension of WPA to WPA2 is the AES-
CCMP encryption process.
Mechanism Encryption
WPA TKIP (Temporary Key Integrity Protocol)
WPA2 TKIP
AES-CCMP
based on the extremely secure AES (Advanced
Encryption Standard) procedure. CCMP
(Counter Mode with CBC-MAC Protocol) de-
fines how the AES procedure is applied to
wireless LAN packets.
Wireless LAN—Getting Technical
FRITZ!Box 5490 85
FRITZ!Box supports the AES encryption procedure as part of
the WPA2 mechanism, and the TKIP encryption procedure as
part of the WPA mechanism. This means that the FRITZ!Box
can be used in combination with any wireless devices that al-
so support WPA2 with AES or WPA with TKIP.
Frequency Ranges
Wireless LAN uses the frequency ranges at 2.4 GHz and 5 GHz
for transmission.
With the FRITZ!Box 5490 you can establish wireless LAN con-
nections in both frequency ranges at the same time.
2.4-GHz Frequency Band
In the 2.4-GHz frequency band wireless LAN works in the
same range as Bluetooth, microwave devices and various
other devices like radio-controlled toys, garage-door openers
and video bridges. This means that interference may occur
within wireless networks operated in the vicinity of such de-
vices. Generally this has adverse effects on the transmission
rate, including aborted connections.
A channel can have a bandwidth of 20 MHz (throughput of up
to 216 Mbit/s) or 40 MHz (throughput of up to 450 Mbit/s).
Channels located directly next to each other in the 2.4-GHz
band may overlap and result in mutual interference. For in-
stance, if several wireless networks are operated close to
each other in the 2.4-GHz frequency range with a bandwidth
of 20 MHz, a distance of at least five channels should be left
empty between each two channels used. This means that if
channel 1 is selected for one wireless network, the
channels 6 through 13 can be selected for a second wireless
network. This maintains the minimum distance between
channels.
Should interference in a wireless network persist, the first
step should be to select a different channel.
FRITZ!Box 5490 86
Wireless LAN—Getting Technical
Wireless Auto Channel
With the wireless auto channel function, the FRITZ!Box auto-
matically searches for the channel subject to the least inter-
ference. This process takes into consideration interference
from radio networks in the vicinity (wireless access points)
and potential sources of interference (for instance video
bridges, baby monitors, microwave ovens). Should problems
with interference persist despite this function, try to identify
the source of interference and switch it off manually.
5-GHz Frequency Band
The FRITZ!Box can operate in parallel in the 5-GHz frequency
band. This frequency range is used much less often than the
most common 2.4-GHz frequency range.
In the 5-GHz frequency band the FRITZ!Box supports automat-
ic channel switching by DFS (Dynamic Frequency Selection).
DFS ensures that the channels from 52 to 140 are kept free
for higher-priority users, like weather radar systems. If you
are operating your FRITZ!Box in one of these channels, it mon-
itors the selected channel periodically for higher-priority
users, and, if necessary, switches to a different channel. Note
that the FRITZ!Box waits up to ten minutes, as legally re-
quired, before occupying a free channel. During this period
you cannot register any wireless devices. The wireless LAN
connection is then established automatically.
A prerequisite for use of the 5-GHz frequency band is that
wireless devices used in the network support this frequency
range in accordance with the IEEE 802.11a, IEEE 8002.11n or
IEEE 802.11ac standard.
In the 5-GHz frequency band, two large ranges of frequencies
can be used: 5.15 GHz to 5.35 GHZ, and 5.47 GHz to
5.805 GHz. In the EU, up to 19 channels are available in these
areas:
5150 to 5350 MHz (channels 36, 40, 44, 48, 52, 56, 60 and 64)
5470 to 5725 MHz (channels 100, 104, 108, 112, 116, 120,
124, 128, 132, 136 and 140)
Different conditions may apply for the individual ranges.
Wireless LAN—Getting Technical
FRITZ!Box 5490 87
2.4 GHz and 5 GHz
The FRITZ!Box works in the wireless network in the 2.4-GHz
range and parallel in the 5-GHz range. Both frequency ranges
can be used simultaneously for wireless LAN connections.
This means you always have the optimum data connection at
your disposal:
For applications that rely on a high transmission rate as
steady as possible (“streaming”), use the 5-GHz frequency
band. This radio band provides more channels, these chan-
nels do not overlap, and they also are subject to significantly
less external interference.
For applications that require a low to normal transmission
rate (for instance, reading and writing e-mail), use the 2.4-
GHz frequency band.
Bandwidth
Depending on which generation of the IEEE 802.11n standard
is used, the FRITZ!Box can transport 300 to 450 Mbit/s over
wireless LAN. Up to 1300 Mbit/s are possible with the
IEEE 802.11ac standard. If not enough space is available in
the radio spectrum to allow interference-free transmission on
the channel with bandwidth of 40/80 MHz, the FRITZ!Box au-
tomatically reduces bandwidths to 20/40 MHz (“fallback”)
with a correspondingly lower transmission capacity.
For connections in accordance with the 802.11ac standard
with three separate data streams (three antennas), higher da-
ta throughput can be achieved with greater bandwidth:
Standard Channel Bandwidth (MHz)
802.11ac Automatic selection of 20, 40 or 80
802.11n Automatic selection of 20 or 40
802.11a 20 (always)
Bandwidth (MHz) Maximum Throughput (Mbit/s)
20 216
40 450
80 1300
FRITZ!Box 5490 88
Wireless LAN—Getting Technical
Increasing bandwidths also increases the probability of inter-
ference by wireless networks in the vicinity. Large bandwidths
reduce the frequency range available to other wireless net-
works in the vicinity.
Allocation of the Wireless LAN Channels in the 2.4-GHz Range
Allocation of the Wireless LAN Channels in the 5-GHz Range
Channel Frequency (GHz) Channel Frequency (GHz)
1 2.412 8 2.447
2 2.417 9 2.452
3 2.422 10 2.457
4 2.427 11 2.462
5 2.432 12 2.467
6 2.437 13 2.472
72.442
Channel Frequency (GHz) Channel Frequency (GHz)
36 5.180 108 5.540
40 5.200 112 5.560
44 5.220 116 5.580
48 5.240 120 5.600
52 5.260 124 5.620
56 5.280 128 5.640
60 5.300 132 5.660
64 5.320 136 5.680
100 5.500 140 5.700 (20 MHz band-
width only)
104 5.520
FRITZ!Box as a Telephone System
FRITZ!Box 5490 89
14 FRITZ!Box as a Telephone System
This chapter describes how to use the FRITZ!Box as a tele-
phone system.
14.1 Telephone Book
How Can I Use the Telephone Book?
On FRITZ!Fon Cordless Telephones
The telephone book is available in the menu of your FRITZ!Fon
cordless telephones.
You can configure a separate telephone book for each
FRITZ!Fon, see page 90.
Quick-Dial
With quick-dial numbers you can conduct calls on all tele-
phones. You assign quick-dial numbers in the telephone
book entries.
Click to Dial
With Click to Dial you can place calls by just clicking tele-
phone book entries with the mouse, see page 91.
Creating a New Telephone Book Entry
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Telephone Book”.
3. Click “New Entry”.
4. Enter the information on the contact.
In the first telephone book you can also enter a quick-
dial number.
In the Help of the FRITZ!Box user interface you can find
detailed instructions.
5. Save with “OK”.
FRITZ!Box 5490 90
Telephone Book
Creating a New Telephone Book for FRITZ!Fon
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Telephone Book”.
3. Click the “New telephone book” link.
4. Select “Create as new”.
5. Under “Telephone Assignment”, select all FRITZ!Fon
cordless telephones on which you would like to use the
telephone book.
6. Save with “OK”.
The telephone book is available in the menu of your selected
FRITZ!Fon cordless telephones.
Configuring Online Telephone Books (for instance,
Google Contacts)
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Telephone Book”.
3. Click the “New telephone book” link.
4. Select “Use the telephone book of an e-mail account”.
5. Select a provider and enter the e-mail address and pass-
word.
6. Under “Telephone Assignment”, select all FRITZ!Fon
cordless telephones on which you would like to use the
telephone book.
7. Save with “OK”.
8. For Google contacts you can also select contact groups.
In the Help of the FRITZ!Box user interface you can find
detailed instructions.
The telephone book is available in the menu of your selected
FRITZ!Fon cordless telephones.
Call List
FRITZ!Box 5490 91
Synchronizing Online Contacts
The FRITZ!Box synchronizes the configured online telephone
books with the telephone book of your e-mail account every
24 hours.
You can also synchronize the telephone books with the click
of a button. In the Help of the FRITZ!Box user interface you
can find detailed instructions.
Configuring Click to Dial
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Telephone Book / Click to Dial”.
3. Enable click to dial and select a telephone.
4. Save with “Apply”.
You can use click to dial. In the Help of the FRITZ!Box user in-
terface you can find detailed instructions.
14.2 Call List
The call list contains your telephone conversations and calls
you missed.
Icons in the Call List
The icon in front of a call shows the kind of call concerned:
Symbol Meaning
Outgoing call
Incoming call
Missed call (a call that was not picked up)
Rejected call
The call was rejected by pressing a button on the
telephone or automatically through a call block.
FRITZ!Box 5490 92
Call List
Saving New Telephone Numbers in the Telephone Book
New telephone numbers can be saved to the telephone book
with a mouse click:
1. In the call list, click the “Add to Telephone Book” button
.
2. Select an option:
– Create new: Create a new telephone book entry
– Add to: Add a telephone number to an entry
3. Click “Next”.
Saving the Call List in a CSV File
You can save the call list in a CSV file on your computer. CSV
files can be opened and processed in spreadsheet programs.
1. Click the “Save” button in the call list.
2. Select “Save” or “Save File”. What to do next depends
on the web browser you are using.
FRITZ!App Ticker for Android Smartphones
FRITZ!App Ticker shows the call list and new messages on the
answering machine on your Android smartphone.
For more information, read en.avm.de/products/fritzapps
.
Answering Machine
FRITZ!Box 5490 93
14.3 Answering Machine
You can use the FRITZ!Box as an answering machine without
connecting any additional devices.
If you have several telephone numbers, you can configure up
to five different answering machines.
Features
• Voice to mail: If desired you can receive any new mes-
sages automatically by e-mail.
• Schedule: You can define times for the answering ma-
chine to switch on and off on different days of the week.
• Remote playback: You can check the answering machine
from on the go.
Configuring an Answering Machine
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Answering Machine”.
3. Click the “Settings” button to configure the first answer-
ing machine.
To configure a new answering machine, click the “Anoth-
er answering machine” link.
In the Help of the FRITZ!Box user interface you can find de-
tailed instructions.
Picking Up a Call from the Answering Machine
You can pick up on your telephone a call that has already
been accepted by the answering machine:
1. Press the keys s09 on the telephone.
2. Pick up the handset.
You are connected with the caller.
FRITZ!Box 5490 94
Answering Machine
Operating the Answering Machine on FRITZ!Fon
You can operate the answering machine in the menu of your
FRITZ!Fon cordless telephones.
For comprehensive instructions, see the current FRITZ!Fon
manual on en.avm.de/service/manuals/fritzfon
.
Operating the Answering Machine Using the Voice Menu
Using a voice menu you can operate the answering machine
on any telephone connected with the FRITZ!Box.
Audio prompts in the voice menu guide the user through op-
eration. Use the telephone keys to select functions.
1. Press the following keys on the telephone:
2. Pick up the handset.
3. Follow the audio prompts in the voice menu.
You can also simply press a key on the telephone with-
out waiting for the prompts.
An overview of the voice menu is presented on page 94.
Overview of the Voice Menu
Main Menu
For ... Keys
Answering Machine 1 ss600
Answering Machine 2 ss601
Answering Machine 3 ss602
Answering Machine 4 ss603
Answering Machine 5 ss604
Key Function
1 Play back messages
2 Delete all messages
Answering Machine
FRITZ!Box 5490 95
The “Listen to Messages” Menu
The “Record Greeting” Menu
In All Menus
3 Switching the Answering Machine On and Off
4 Record a greeting
5 Enable recording mode (callers can leave messages) or
announcement mode (answering machine does not re-
cord any messages)
Key Function
3 Return caller’s call
5 Delete message
7 To previous message
9 To next message
Key Function
1 Greeting for recording mode
2 Greeting for announcement mode
3 Closing message at end of recording length
1 Listen to greetings > Select greeting with 2
5 Delete greeting/announcement
8 Start recording > End recording with 1
Key Function
0 Listen to messages in current menu from the beginning
r Back to main menu
Key Function
FRITZ!Box 5490 96
Fax Function
14.4 Fax Function
With the FRITZ!Box you can send and receive faxes without a fax
machine. The FRITZ!Box can be configured to forward received faxes
by e-mail.
Configuring the Fax Function
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Telephony Devices”.
3. Click “Configure New Device”.
4. Under “Integrated in the FRITZ!Box”, select the “Fax
function” option and confirm by clicking “Next”.
5. Enter the fax ID in the following format:
+49 30 12345 (country code, area code without 0, your
fax number)
6. Define whether the FRITZ!Box forwards incoming faxes
by e-mail or saves them.
You can also enter multiple e-mail addresses. Use a
comma to separate the individual addresses.
7. Click “Next”.
8. Select your fax number. Please note:
The fax function accepts all calls to the selected number,
including telephone calls.
If you would like to take telephone calls at this number,
too, you can set up automatic fax detection.
9. Click “Next” and “Apply”.
The fax function is configured.
Configuring Automatic Fax Detection
Here is how automatic fax detection works:
The answering machine checks each incoming call to see
whether it is a telephone call or a fax. Callers can leave a mes-
sage, and faxes are forwarded to the fax function.
Fax Function
FRITZ!Box 5490 97
Here is how to enable automatic fax detection:
1. Open the FRITZ!Box user interface.
2. Configure the fax function; see page 96.
3. Select “Telephony / Telephony Devices”.
4. Click the “Edit” button to open the settings of the fax
function:
5. Click the “Help” button.
The Help on the fax function contains instructions on
how to configure automatic fax detection.
Sending Faxes from the User Interface
1. Configure the fax function. For instructions, see
Configuring the Fax Function on page 96.
2. Open the FRITZ!Box user interface.
3. Select “Telephony / Fax”.
4. Select the recipient’s name and fax number from the
telephone book and enter the data in the “to” and “Fax
number” fields.
5. You can enter your name and address in the “Sender”
field.
6. Select a fax number from the “Send with” list. The list
contains all telephone numbers assigned to the fax func-
tion.
7. Enter a subject and the text of your fax.
8. In the Internet browser Google Chrome or Mozilla
Firefox, you can attach an image to the fax. Click
“Browse” to select an image.
You can attach jpg or png files. Other files like PDF or
Word files cannot be sent by fax.
Images smaller than DIN A4 will be centered. Images
larger than DIN A4 will be reduced in size.
9. Click “Send”.
Fax sending begins.
FRITZ!Box 5490 98
Call Diversion
14.5 Call Diversion
You can configure call diversion for incoming calls in the
FRITZ!Box.
Which Calls Can I Divert?
Call diversion can be set up for the following calls:
• All incoming calls
• All calls from a certain telephone number or a certain
person in the telephone book
• If you have multiple telephone numbers: all calls for a
certain telephone number or a certain telephone
• All anonymous calls in which the caller does not trans-
mit a telephone number
Where Can I Divert Calls to?
You can divert calls to:
• Another telephone number (a different telephone line or
mobile telephone number)
• One of the FRITZ!Box’s internal answering machines
Configuring Call Diversion
1. Open the FRITZ!Box user interface.
2. Select the “Telephony / Call Handling / Call Diversion”
menu.
3. Click “New Call Diversion”.
4. Define which calls should be diverted.
In the Help of the FRITZ!Box user interface you can find
detailed instructions.
5. Define the destination and the type of call diversion.
6. Click “OK” to save the settings.
Dialing Rules for Outgoing Calls
FRITZ!Box 5490 99
14.6 Dialing Rules for Outgoing Calls
If you have multiple telephone numbers, you can configure
dialing rules.
A dialing rule determines which telephone number the
FRITZ!Box uses for outgoing calls in a certain number range,
for instance to the mobile network or abroad.
Example: You have a telephone number with which you can
save on calls to foreign numbers. Then configure a dialing
rule so that calls to foreign countries will be conducted with
this telephone number.
Configuring Dialing Rules
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Call Handling / Dialing Rules”.
3. Click the “New Dialing Rule” button.
4. Define the range of telephone numbers or the telephone
number to which the dialing rule should apply.
5. Select a telephone number from the “Connect via” drop-
down list.
6. Click “OK” to save the settings.
14.7 Dial Around Service Using Dialing Rules
If you would like use a dial around service number for certain calls, set
up a dialing rule in the FRITZ!Box.
A dialing rule can specify, for example, that the FRITZ!Box automati-
cally dials all international using a dial around service.
Entering a Dial Around Number
First enter all of the dial around service numbers you would
like to use in dialing rules:
1. Open the FRITZ!Box user interface.
FRITZ!Box 5490 100
Dial Around Service Using Dialing Rules
2. Click the “View: Standard” link to switch on the ad-
vanced view:
3. Select “Telephony / Call Handling”.
4. Switch to the “Carrier Prefixes” tab.
If the tab is not available, the FRITZ!Box does not sup-
port the use of dial around service on your connection
type.
5. Under “Other Provider Prefixes”, enter all of the dial
around service numbers you would like to use in dialing
rules.
6. Click “Apply”.
Configuring Dialing Rules
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Call Handling”.
3. Switch to the “Dialing Rules” tab.
4. In the “Number range” list, choose for which outgoing
telephone calls the dialing rule applies.
5. Select the desired dial around service number from the
“Connect via...” list.
6. Click “OK” to save the dialing rule.
Number Range Numbers Starting With
Mobile Telephone Network 015, 016 or 017
Local area network 2, 3, 4, 5, 6, 7, 8 or 9
Long-distance calls 0
International 00
Special rate numbers 0900, 0190 or 0180
Directory assistance 118
Dial Around Service Using Dialing Rules
FRITZ!Box 5490 101
Example: Configuring Dialing Rules for International
Calls
If you would like to conduct all international calls using a dial
around service, configure the dialing rules as follows:
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Call Handling”.
3. Switch to the “Dialing Rules” tab.
4. Select from the “Number range” list the “International”
entry.
5. Select the desired dial around service number from the
“Connect via...” drop-down list.
6. Click “OK” to save the dialing rule.
Now whenever you call a telephone number that begins with
00 (2 zeroes) with the FRITZ!Box the call will be dialed using
the dial around service number defined in the dialing rule.
FRITZ!Box 5490 102
Blocking Telephone Numbers and Callers
14.8 Blocking Telephone Numbers and Callers
In the FRITZ!Box you can block telephone numbers for out-
going and for incoming calls.
How Does a Call Block Work?
You can configure various kinds of call blocks:
Configuring a Call Block
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Call Handling / Call Blocks”.
3. Click the “New Blocking Rule” button.
4. Select whether the call block is to apply to incoming or
outgoing calls.
5. Enter a range of telephone numbers or a telephone num-
ber.
6. Click “OK” to save the settings.
Call Block for Function
Outgoing calls The blocked telephone number can no
longer be called from the FRITZ!Box.
Ranges of telephone numbers, for in-
stance, mobile networks, can also be
blocked.
Incoming calls The FRITZ!Box will not accept calls from
the blocked telephone number.
However, the call block only works if the
caller allows transmission of her or his
telephone number.
Anonymous callers The FRITZ!Box will not accept any calls
from callers who suppress their tele-
phone number.
Do Not Disturb
FRITZ!Box 5490 103
14.9 Do Not Disturb
Do Not Disturb keeps a telephone from ringing at specified
times. Calls you miss then appear in the FRITZ!Box call list.
Configuring Do Not Disturb
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Telephony Devices”.
3. Click the “Edit” button to open the settings of a tele-
phone:
4. Switch to the “Do Not Disturb” tab and configure the Do
Not Disturb settings.
5. Click “OK” to save the settings.
14.10 Alarm
When you configure an alarm, your telephone rings at the
specified time.
Configuring the Alarm
1. Open the FRITZ!Box user interface.
2. Select “Telephony / Alarm”.
3. Enable the alarm and enter a time.
4. Select which telephone should ring at the specified
time.
5. Define here whether the alarm should be repeated.
6. Click “Apply” to save the settings.
The alarm is configured and enabled.
FRITZ!Box 5490 104
Baby Monitor
14.11 Baby Monitor
The following telephones can be configured as a baby moni-
tor:
• FRITZ!Fon cordless telephones
• Telephones connected to the “FON 1” or “FON 2” socket
on the FRITZ!Box.
How Does a Telephone Work as a Baby Monitor?
You configure the telephone as a baby monitor by entering a
telephone number at which you can be reached.
Now when the volume in the room reaches a certain level, the
telephone will call the specified telephone number.
Incoming calls to the telephone are signaled silently.
Configuring a FRITZ!Fon Cordless Telephone as a Baby
Monitor
1. Press the menu key on your FRITZ!Fon.
2. Select “Suppl. services” and then press “OK”.
3. Select “Baby monitor” and then press “OK”.
4. Select “Destination no.” and then press “OK”.
5. Enter an external telephone number, an internal tele-
phone number or ss9 for an internal broadcast call.
The internal numbers of the telephones you have con-
nected are listed in telephone book of the FRITZ!Box us-
er interface.
6. Press “OK”.
7. Select “Activation” and “OK”.
8. Set the sensitivity.
The baby monitor is enabled. The display of your
FRITZ!Fon shows the text “Baby monitor enabled”.
To disable the baby monitor, exit the “Baby Monitor Enabled”
menu.
Baby Monitor
FRITZ!Box 5490 105
Configuring a Telephone at the FON Port as a Baby
Monitor
Here is how to configure a telephone at the “FON 1” or
“FON 2” port:
1. Press the following keys on the telephone:
2. The baby monitor is enabled. Place the handset near the
child to be monitored.
3. If the baby monitor is too sensitive, set it to a lower sen-
sitivity. The third button defines the sensitivity. Eight lev-
els are available:
To disable the baby monitor, hang up the handset.
This Is Where the Baby
Monitor Should Call
Keys
Another telephone or mo-
bile number
s41s<telephone number>r
Internal telephone number,
see page 106
s41s<internal telephone
number without **>r
All other telephones con-
nected to the FRITZ!Box
(broadcast call)
s41s9r
Sensitivity Keys
Highest s41s<telephone number>r
s42s<telephone number>r
...
Lowest s48s<telephone number>r
FRITZ!Box 5490 106
Making Telephone Calls with Convenience Functions
14.12 Making Telephone Calls with Convenience Functions
This chapter describes convenience functions you can use
when placing and making telephone calls, for instance inter-
nal calling, forwarding calls, alternating between calls and
three-party conferences.
Making Internal Calls
You can conduct free, internal calls between telephones con-
nected to the FRITZ!Box.
1. Enter an internal telephone number on the telephone.
The internal numbers of the telephones you have con-
nected are listed in telephone book of the FRITZ!Box
user interface.
2. Pick up the handset.
Group Call
A group call or broadcast call is an internal call that is sig-
naled on all telephones connected with the FRITZ!Box. The
call is conducted with the party who picks up the telephone
first.
1. Press the keys ss9 on the telephone.
2. Pick up the handset.
Transferring: Forwarding Calls Internally
Here is how to transfer a call to a different telephone:
1. While you are conducting the call, press the Hold button
R.
The call is on hold.
2. Enter an internal number.
The internal numbers of the telephones you have con-
nected are listed in telephone book of the FRITZ!Box
user interface.
When the called party accepts the call the second call is
connected.
Making Telephone Calls with Convenience Functions
FRITZ!Box 5490 107
3. Hang up to connect the two external parties with each
other.
Calling Line Identification Restriction (CLIR) Once for
FON1 or FON2
For outgoing calls on the lines “FON 1” and “FON 2” you can
restrict identification of your calling line once (for one call).
1. Press the keys s31r on the telephone.
2. Enter the telephone number you would like to call.
3. Pick up the handset.
For this call your telephone number will not be transmitted to
the other caller.
Three-Party Conference Call
Making a Three-Party Conference Call
1. Connect the first call: Call someone or pick up their call.
2. Press the Hold button R.
Call 1 is on hold.
3. Connect the second call: Enter an internal or external
telephone number.
When the called party accepts the call the second call is
connected.
4. Press the keys R3.
The three-party conference is set up.
Any party can hang up. The two other parties remain con-
nected.
FRITZ!Box 5490 108
Making Telephone Calls with Convenience Functions
Interrupting a Three-Party Conference Call
1. Press the keys R2.
2. You are speaking with party 1 and holding call 2.
3. Press the following keys on the telephone:
Accepting or Rejecting Waiting Calls on FON 1 and FON 2
Requirements
• The “Call waiting” feature must be enabled for the indi-
vidual telephone in the FRITZ!Box. The telephone set-
tings can be edited in the user interface of the FRITZ!Box
under “Telephony / Telephony Devices”.
Rejecting a Waiting Call
Press the keys R0.
Accepting a Waiting Call and Holding Call 1
1. Press the keys R2.
2. Press the following keys on the telephone:
Function Keys
Ending call 2 and switching to
call 1
R1
Switching between call 1 and
call 2 (alternating)
R2
Making a three-party confer-
ence call
R3
Function Keys
Switching between call 1 and
call 2 (alternating)
R2
Ending call 2 and switching to
call 1
R1
Making Telephone Calls with Convenience Functions
FRITZ!Box 5490 109
Accepting a Waiting Call and Ending Call 1
1. Hang up.
Call 1 is ended and your telephone rings.
2. Pick up the handset.
You are connected with the waiting caller.
Holding, Consultation and Alternating
You can put a call on hold in order to call another party and
establish a second call (consultation).
You can alternate between the two calls as often as you like.
Holding and Consultation
1. While you are conducting the call, press the Hold button
R on the telephone.
Call 1 is on hold.
2. Enter an internal or external telephone number.
When the called party accepts the call the second call is
connected.
Alternating Between Calls
Here is how to switch from the active to the held call:
Press the keys R2.
The call that was just active is put on hold and you con-
tinue the other call.
Ending the Active Call—Continuing the Call on Hold
1. Hang up the handset.
The active call is ended. Your telephone rings.
2. Pick up the handset.
You are speaking with the party that was on hold.
FRITZ!Box 5490 110
Making Telephone Calls with Convenience Functions
Using Keypad Shortcuts
Keyboard shortcuts are commands consisting of multiple
characters and numerals. They can be used to control ser-
vices and features in the telephone network.
For information about which keypad sequences you can use,
contact your carrier.
1. Press the keys sr<Seq>. <Seq> stands for a keyboard
sequence.
If the telephone is connected to the “FON 1” or “FON 2”
port and you have disabled automatic outside dialing
(see page 117), press 0sr<Seq>.
2. Pick up the handset.
Configuring FRITZ!Box on the Telephone
FRITZ!Box 5490 111
15 Configuring FRITZ!Box on the Telephone
Various functions can be configured using a telephone con-
nected to the FRITZ!Box.
15.1 Alarm
Requirements
You set up an alarm in the FRITZ!Box; see Alarm on page 103.
Can I Switch More than One Alarm On and Off?
No. With the telephone keys you always switch the first alarm
on or off.
The second and third alarm can be switched on and off here:
• in the FRITZ!Box user interface; see Alarm on page 103
• in the menu of a FRITZ!Fon cordless telephone
Switching the Alarm On and Off
1. Press the following keys on the telephone:
2. Pick up the handset and hang it up again.
Function Keys
Alarm on r881ss
Alarm off r881r
FRITZ!Box 5490 112
Do Not Disturb
15.2 Do Not Disturb
For the lines “FON 1” and “FON 2” you can enable the Do Not
Disturb feature.
Switching Do Not Disturb On and Off for FON 1
1. Press the following keys on the telephone:
2. Pick up the handset and hang it up again.
Switching Do Not Disturb On and Off for FON 2
1. Press the following keys on the telephone:
2. Pick up the handset and hang it up again.
In the FRITZ!Box user interface you can also configure the Do
Not Disturb function for other telephones; see Do Not Disturb
on page 103.
Function Keys
Do Not Disturb enabled r811s0s
Do Not Disturb disabled r811s1s
Function Keys
Do Not Disturb enabled r812s0s
Do Not Disturb disabled r812s1s
Call Diversion
FRITZ!Box 5490 113
15.3 Call Diversion
Call diversion automatically diverts incoming calls to a previ-
ously specified external telephone number.
If your telephony provider supports this, calls will be diverted
by your provider. Otherwise the FRITZ!Box establishes a sec-
ond connection. In either case, extra charges will accrue
according to your contracted telephone rates.
Enabling: Call Diversion for All Calls
Here is how to configure call diversion to an external number
(destination number) that applies to all incoming calls:
1. Press the following keys on the telephone:
2. Pick up the handset.
Wait for the second-long positive acknowledgment tone.
3. Hang up the handset.
Disabling: Call Diversion for All Calls
1. Press the following keys on the telephone:
2. Pick up the handset.
Wait for the second-long positive acknowledgment tone.
3. Hang up the handset.
Type of Call Diversion Keys
Immediately s21s<destination phone
number>sr
delayed (after 20 seconds) s61s<destination phone
number>sr
only when busy s67s<destination phone
number>sr
Type of Call Diversion Keys
Immediately s21ssr
delayed (after 20 seconds) s61ssr
only when busy s67ssr
FRITZ!Box 5490 114
Call Diversion
Enabling: Call Diversion for Own Telephone Number
You can configure call diversion that applies only for all calls
that arrive for a certain telephone number. Calls for your other
telephone numbers will not be diverted.
Here is how to configure call diversion to an external number
(destination number):
1. Press the following keys on the telephone:
2. Pick up the handset.
Wait for the second-long positive acknowledgment tone.
3. Hang up the handset.
Disabling: Call Diversion for Own Telephone Number
1. Press the following keys on the telephone:
2. Pick up the handset.
Wait for the second-long positive acknowledgment tone.
3. Hang up the handset.
Type of Call Diversion Keys
Immediately s21s<destination phone
number> s<own number>r
delayed (after 20 seconds) s61s<destination phone
number> s<telephone num-
ber>r
only when busy s67s<destination phone
number> s<telephone num-
ber>r
Type of Call Diversion Keys
Immediately s21ss<own telephone
number>r
delayed (after 20 seconds) s61ss<own telephone
number>r
only when busy s67ss<own telephone
number>r
Call Diversion
FRITZ!Box 5490 115
Enabling: Call Diversion for FON 1
1. Press the following keys on the telephone:
2. Pick up the handset.
Wait for the second-long positive acknowledgment tone.
3. Hang up the handset.
Disabling: Call Diversion for FON 1
1. Press the keys s401rss on the telephone.
2. Pick up the handset.
Wait for the second-long positive acknowledgment tone.
3. Hang up the handset.
Enabling: Call Diversion for FON 2
1. Press the following keys on the telephone:
Type of Call Diversion Keys
immediately without ringing r411s<destination
phone number>s
immediately with ring r451s<destination
phone number>s
delayed (after 20 seconds) r421s<destination
phone number>s
only when busy r431s<destination
phone number>s
immediately when busy, oth-
erwise delayed
r441s<destination
phone number>s
Type of Call Diversion Keys
immediately without ringing r412s<destination
phone number>s
immediately with ring r452s<destination
phone number>s
FRITZ!Box 5490 116
Switching the Wireless Network On and Off
2. Pick up the handset.
Wait for the second-long positive acknowledgment tone.
3. Hang up the handset.
Disabling: Call Diversion for FON 2
1. Press the keys s402rss on the telephone.
2. Pick up the handset.
Wait for the second-long positive acknowledgment tone.
3. Hang up the handset.
15.4 Switching the Wireless Network On and Off
1. Press the following keys on the telephone:
2. Pick up the handset and hang it up again.
delayed (after 20 seconds) r422s<destination
phone number>s
only when busy r432s<destination
phone number>s
immediately when busy, oth-
erwise delayed
r442s<destination
phone number>s
Type of Call Diversion Keys
Function Keys
Wireless LAN on r96s1s
Wireless LAN off r96s0s
Loading Factory Settings
FRITZ!Box 5490 117
15.5 Loading Factory Settings
1. Press the keys r991s15901590s.
2. Pick up the handset and hang it up again.
The factory settings are loaded. Then the FRITZ!Box will re-
start.
15.6 Disabling and Enabling Automatic Outside Dialing
On the “FON 1” and “FON 2” lines you can enable and disable
automatic outside dialing. The default setting is “enabled”.
When automatic outside dialing is enabled, dial “**” before
internal numbers; when automatic outside dialing is dis-
abled, dial “0” before external numbers. Example:
Automatic Outside Dialing on FON 1
1. Press the following keys on the telephone:
2. Pick up the handset and hang it up again.
All settings you made in the FRITZ!Box will be deleted.
Automatic Outside
Dialing Is
Call to the External
Telephone Number
2345
Call to the Internal
Number 2
enabled 2345 ss2
disabled 02345 2
Function Keys
Disabling automatic outside
dialing
r11s0s
Enabling automatic outside
dialing
r11s1s
FRITZ!Box 5490 118
Disabling and Enabling Automatic Outside Dialing
Automatic Outside Dialing on FON 2
1. Press the following keys on the telephone:
2. Pick up the handset and hang it up again.
Function Keys
Disabling automatic outside
dialing
r12s0s
Enabling automatic outside
dialing
r12s1s
FRITZ!Box as a DECT Base Station
FRITZ!Box 5490 119
16 FRITZ!Box as a DECT Base Station
The FRITZ!Box is equipped with a DECT base station, on which
you can register and configure a total of up to six cordless
telephones.
16.1 Paging Cordless Telephones
If you have misplaced a cordless telephone, you can find it by
using a paging call:
1. Briefly press the “DECT” button of the FRITZ!Box. All
cordless telephones registered on the FRITZ!Box will
ring.
2. To end the paging call press the “DECT” button on the
FRITZ!Box again, or any button on your cordless tele-
phone.
16.2 Registering a Cordless Telephone
Read Registering FRITZ!Fon and Other Cordless (DECT)
Telephones on page 47.
16.3 Deregistering a Cordless Telephone
Deregister from the FRITZ!Box the cordless telephones you no
longer use.
1. Open the FRITZ!Box user interface.
2. Select “DECT”.
3. To deregister a cordless telephone, click the “Delete”
button.
The cordless telephone will be deregistered from the
FRITZ!Box and deleted from the user interface.
FRITZ!Box 5490 120
Enabling DECT Eco
16.4 Enabling DECT Eco
DECT Eco allows the DECT radio network to be switched off
during standby operation.
How Does DECT Eco Work?
When all registered cordless telephones are in standby oper-
ation, the DECT radio network of the FRITZ!Box and the tele-
phones is switched off.
When a call arrives or you press a key on a cordless tele-
phone, the DECT radio network is switched back on.
A telephone is on standby operation when you are not mak-
ing any calls, not using any other features, and not pressing
any buttons.
Requirements
• In the user interface (see page 31), the option “DECT Eco
supported” must be displayed for each cordless tele-
phone under “DECT / DECT Monitor”.
• The FRITZ!Box must be configured as a DECT base sta-
tion: The setting “DECT enabled” must be enabled under
“DECT / Base Station” in the user interface.
• The following devices may not be registered with the
FRITZ!Box: DECT-ULE devices (for instance FRITZ!DECT),
FRITZ!DECT Repeater, FRITZ!Box in DECT repeater mode.
Enabling DECT Eco in the FRITZ!Box
1. Open the FRITZ!Box user interface.
2. Select the “DECT / Base Station” menu.
3. Enable the “DECT Eco” option and define when DECT Eco
should be active.
4. Click the “Apply” button to save the settings.
5. Register all of the cordless telephones on the FRITZ!Box
again.
FRITZ!Box Connects Network Devices
FRITZ!Box 5490 121
17 FRITZ!Box Connects Network Devices
All network devices connected with the FRITZ!Box comprise a
network. Network devices include, for instance, computers,
game consoles and smartphones. The devices can be con-
nected with the FRITZ!Box by cable or wirelessly. This chapter
describes the network settings in the FRITZ!Box and how you
can change them. You will also learn how you can change the
IP settings for the computer in the most common operating
systems.
17.1 Network Settings in the FRITZ!Box
The FRITZ!Box is delivered with preconfigured network set-
tings. According to these settings, all network devices con-
nected with the FRITZ!Box are located in a single network.
The network settings can be changed and adapted to your
conditions and needs. But you should do so only if you are
well versed in networking technology.
Network Overview
All of the devices and users connected with the FRITZ!Box are
displayed in a table on the “Network Connections” tab in the
“Home Network / Home Network Overview” menu.
• For each user and each network device, you find an entry
in the network overview.
• If you use FRITZ!Powerline devices in your network,
these will be displayed in the network overview. All of
the network devices connected to the FRITZ!Powerline
will also be displayed.
• If you use FRITZ!WLAN Repeater in your network, these
will be displayed in the network overview. Network de-
vices connected via a repeater will also be displayed.
• The network overview is divided into the areas “Active
Connections”, “Guest Network” and “Idle Connections”.
FRITZ!Box 5490 122
Network Settings in the FRITZ!Box
Accessing Network Devices by Mouse Click
Network devices that can be reached over the HTTP protocol
can be accessed within the home network with a the click of
the mouse. The name of the network device. Clicking the de-
vice name opens the user interface of the HTTP application.
Network Devices: Settings
The settings described in the following section can be config-
ured for each network device individually.
Always Assigning the Same IP Address
For network devices there is the setting “Always assign this
network device the same IP address”.
This setting has the effect that the DHCP server of the
FRITZ!Box will assign the same IP address to the device every
time it connects to the network.
Starting the Computer—Wake on LAN
Wake on LAN is a function that allows a computer in the local
network to be started when it is accessed from the Internet.
For instance, you can access a computer using remote main-
tenance software, without wasting electricity by keeping the
computer switched on permanently.
The FRITZ!Box supports Wake on LAN both for IPv4 and for
IPv6 connections.
Requirements:
• The computer must support Wake on LAN.
• The computer must be connected with the FRITZ!Box via
network cable or via a FRITZ!Powerline device.
• For access from the Internet, the computer must be in
standby operation.
Network Settings in the FRITZ!Box
FRITZ!Box 5490 123
There are two ways to start the computer:
• The “Start Computer” button
Using this button you can start the computer every time
it is accessed from the Internet.
• Starting automatically
With the “Start this computer automatically as soon as it
is accessed from the Internet” option the computer is
started automatically when it is accessed from the Inter-
net.
Configuring Settings
The settings are configured in the detailed view of the individ-
ual network devices:
1. Select the “Home Network / Home Network Overview”
menu.
2. Select the “Network Connections”tab.
3. Select the computer and click the “Edit” button:
The detailed view for the computer will be opened.
IPv4 Settings in the FRITZ!Box
Factory Settings
The following IPv4 settings are preconfigured in the FRITZ!Box
upon delivery:
Setting Preconfigured Value
IPv4 address 192.168.178.1
Subnet mask 255.255.255.0
DHCP server enabled
FRITZ!Box 5490 124
Network Settings in the FRITZ!Box
The following IP addresses can be derived from the IP address
and the subnet mask:
Reserved IP Addresses
The following IPv4 addresses cannot be assigned because
they are reserved for certain purposes:
The entire IP network 192.168.180.0 in the FRITZ!Box is re-
served for internal purposes.
IPv4 addresses from this network may not be assigned to the
FRITZ!Box.
Changing the IPv4 Address
In most home networks it is not necessary to change the IPv4
settings.
Yet there are situations in which it makes sense to adjust the
IPv4 settings of the FRITZ!Box. For instance, in the following
case:
• You have an existing local IPv4 network, one subnet with
several computers.
• Fixed IPv4 addresses are registered in the network set-
tings of the computer, and you do not want to or are not
permitted to change these addresses.
• You want to connect the FRITZ!Box to the local IPv4 net-
work in order to make the FRITZ!Box features available to
all of the computers in the IPv4 network.
IP Addresses Value
Network address 192.168.178.0
Entire IPv4 address range for the
computers
192.168.178.2 –
192.168.178.254
IP Address / Purpose Value
This IP address is used by the
FRITZ!Box itself
192.168.178.1
This IP address is the broadcast ad-
dress used to send messages into the
network
192.168.178.255
Network Settings in the FRITZ!Box
FRITZ!Box 5490 125
IPv4 Address in Case of Emergency
The FRITZ!Box has a fixed IPv4 address that cannot be
changed. The FRITZ!Box always can be reached at this IPv4
address.
For instructions about how to handle the emergency IPv4 ad-
dress, see the section Opening the User Interface Using an
Emergency IP Address from page 168.
DHCP Server for IPv4
The FRITZ!Box has a DHCP server for the IPv4 range. The DHCP
server is enabled by default in the factory settings. The fol-
lowing range of IP addresses is reserved for the DHCP server
in the factory settings:
How the DHCP Server Works
Every time a network device connected with the FRITZ!Box is
started, the DHCP server assigns it an IPv4 address from the
IP address range of the DHCP server.
Only one DHCP server may be active within any network.
Assigning the IP addresses via the DHCP server ensures that
all of the network devices connected with the FRITZ!Box are
located in the same IP network.
The IPv4 settings of the network devices must have the “Ob-
tain an IP address automatically” option enabled. This is the
only way to receive the IP address from the DHCP server. For
more information, see the chapter Obtaining an IP Address
Automatically from page 129.
Emergency IPv4 address 169.254.1.1
IP address range reserved upon
delivery
192.168.178.20 –
192.168.178.200
FRITZ!Box 5490 126
Network Settings in the FRITZ!Box
Fixed IPv4 Addresses When the DHCP Server Is Enabled
If you would like to configure fixed IPv4 addresses on individ-
ual computers connected with the FRITZ!Box even though the
DHCP server is enabled, please note the following:
• The IPv4 addresses must be from the IPv4 network of the
FRITZ!Box.
• The IPv4 addresses may not come from the address
range of the DHCP server.
• Each IPv4 address can be assigned only once.
Changing the IP Address Range of the DHCP Server
If the DHCP server does not have enough IP addresses, you
can expand the address range.
Disabling the DHCP Server
You can disable the DHCP server of the FRITZ!Box.
• If you use a different DHCP server in your home network,
you must disable the DHCP server of the FRITZ!Box.
• If you want to manage the IP address assignments of all
devices in the home network yourself, you can disable
the DHCP server of the FRITZ!Box.
Please note that the FRITZ!Box must be located in the same IP
network as all of the device connected with it. Integrate the
FRITZ!Box in your network by adjusting the IP address of the
FRITZ!Box to your home network.
IPv6 Settings in the FRITZ!Box
The following settings options for IPv6 are found in the ad-
vanced view in the “Home Network / Home Network Over-
view” menu on the “Network Settings” page.
Network Settings in the FRITZ!Box
FRITZ!Box 5490 127
Additional IPv6 Routers in the Home Network
• IPv6 prefixes from other IPv6 routers
You can allow the network devices connected to the
FRITZ!Box to receive IPv6 prefixes announced by other
IPv6 routers in the local network.
• Also announce DNSv6 server via router advertisement
With this setting you specify that the FRITZ!Box announc-
es the local DNSv6 server in the local network via router
advertisement. Alternatively, the network devices can
identify the local DNSv6 server via DHCPv6.
IPv6 Settings
Click the “IPv6 Addresses” button to configure settings for
the IPv6 addresses in the local network.
Unique Local Addresses
Communication within the local network takes place via the
Unique Local Addresses (ULA). If no IPv6 Internet connection
is established, the network devices do not have a ULA and
communication between them is restricted. For this case you
can set the FRITZ!Box such that the network devices receive
the ULA from the FRITZ!Box.
DHCPv6 Servers in the Home Network
The FRITZ!Box is equipped with its own DHCPv6 server. The
DHCPv6 server of the FRITZ!Box is switched on by default.
The DHCPv6 server assigns the network devices their IPv6
settings. These settings are used instead of the data in the
router advertisement messages. The DNS server, IPv6 prefix-
es or IPv6 addresses can all be assigned by DHCPv6. Define
which IPv6 settings should be assigned by the DHCPv6 serv-
er.
FRITZ!Box 5490 128
Network Settings in the FRITZ!Box
Changing Network Settings
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Select the “Home Network / Home Network Overview”
menu.
4. Select the “Network Settings” page.
5. Click the “IPv4 Addresses” or “IPv6 Addresses” button,
depending on the address range you would like to
change.
Note that changes to the network settings in the FRITZ!Box
may make it necessary to adjust the network settings of your
computers so that you can continue to access the FRITZ!Box
user interface.
UPnP Settings
The Universal Plug-and-Play (UPnP) service included in your
FRITZ!Box provides status information about the FRITZ!Box to
all connected computers. UPnP-compliant programs on these
computers can receive this information and use it to display
the status of the FRITZ!Box (e.g., connection status, data
transmission). UPnP service thus allows you to monitor your
FRITZ!Box from a connected computer.
Here is how to change the UPnP settings:
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Select the “Home Network / Home Network Overview”
menu.
4. Select the “Network Settings” tab.
5. Configure the UPnP settings in the “Access Settings in
the Home Network” area.
Obtaining an IP Address Automatically
FRITZ!Box 5490 129
17.2 Obtaining an IP Address Automatically
The FRITZ!Box has its own DHCP server, which assigns IP ad-
dresses to the connected computers. The connected comput-
ers must be configured such that they can receive their IP ad-
dresses automatically. The steps for checking and adjusting
this option differ among the operating systems. See the rele-
vant section for your operating system.
If FRITZ!Box is operated in a network, no other DHCP server
may be activated in this network.
Obtaining an IP Address Automatically in Windows
1. In Windows 10 and 7 click “Start”.
In Windows 8, press the Windows key and the Q key at
the same time.
In Windows 10 the taskbar appears with the search field.
In Windows 8 the “Search” menu for apps appears. In
Windows 7 the Start menu with the “Search” field ap-
pears.
2. Enter “ncpa.cpl” in the search field and press Enter.
Entering “ncpa.cpl” in Windows 10
3. Click the network connection between the computer and
the FRITZ!Box with the right mouse button and select
“Properties”.
4. Under “This connection uses the following items”, select
“Internet Protocol Version 4 (TCP/IPv4)”.
5. Click the “Properties” button.
6. On the “General” tab, enable the options “Obtain an IP
address automatically” and “Obtain DNS server address
automatically”.
FRITZ!Box 5490 130
Obtaining an IP Address Automatically
7. Click “OK” to save the settings.
8. Enable the options “Obtain an IP address automatically”
and “Obtain DNS server address automatically” for the
Internet protocol version 6 (TCP/IPv6) as well.
The computer receives an IP address from the FRITZ!Box.
Obtaining an IP Address Automatically in Mac OS X
1. Select the “System Preferences” in the Apple menu.
2. In the “System Preferences” window, click the “Net-
work” icon.
3. In the “Network” window, select the “Ethernet” entry
from the“Show:” list.
4. Click the “Advanced...” button. The “TCP/IP” settings
page opens. Select the “Using DHCP” option from the
“Configure IPv4:” drop-down list.
5. Click “OK”.
The computer now receives an IP address from the FRITZ!Box.
Obtaining an IP Address Automatically in Linux
For comprehensive information and tips on network settings
in Linux, see, for example:
www.tldp.org/HOWTO/NET3-4-HOWTO-5.html
Connecting USB Devices to the FRITZ!Box
FRITZ!Box 5490 131
18 Connecting USB Devices to the FRITZ!Box
The FRITZ!Box has two USB ports to which you can connect various
USB devices. All network devices in the FRITZ!Box home network can
use these USB devices jointly and simultaneously.
This chapter describes how to share a printer in the network, which
USB devices can be used in your FRITZ!Box home network, and how to
use these devices safely.
18.1 Power Supply for USB Devices
You can connect USB devices with the following properties to
the FRITZ!Box:
• Some USB devices require more than one USB port for
operation, for instance, hard drives with a USB Y cable.
Connect this type of USB device to the FRITZ!Box using a
USB hub with its own power supply.
• The total current consumption of connected USB devices
without their own power supply may not exceed 900 mA.
Check the rating plates of the connected USB devices.
USB devices that exceed the total current consumption
of 900 mA can be connected to the FRITZ!Box using a
USB hub with its own power supply.
18.2 USB Devices on the FRITZ!Box
These USB devices can be connected to the FRITZ!Box:
• You can connect up to four USB storage media like hard
disks, USB flash drives or card readers.
• USB storage media must use the file systems EXT2, FAT,
FAT32 or NTFS. On storage media with the FAT and FAT32
file systems you can use files up to a size of 4 GB. In the
EXT2 and NTFS file systems there is no limit to the size of
files that can be used.
FRITZ!Box 5490 132
Using USB Devices Safely
• You can connect one standard USB printer or one all-in-
one device with scanner and fax function.
The complete range of functions available in all-in-one
printers is guaranteed only with the USB remote connec-
tion of the FRITZ!Box; see Sharing a USB Printer on
page 135.
• You can connect a USB hub to the FRITZ!Box and use up
to four USB devices at this hub.
You can use USB hubs with or without a separate power
supply. We recommend deploying a USB hub with its
own power supply if the USB devices to be connected ex-
ceed a total current consumption of 900 mA; see Power
Supply for USB Devices on page 131.
18.3 Using USB Devices Safely
Follow the instructions below about how to use USB devices
on your FRITZ!Box.
• The FRITZ!Box can not defend the USB memory from ex-
ternal influences. This means that voltage spikes or
drops, like those that occur during electrical storms, may
lead to data losses on connected USB storage media. We
recommend making regular backups of the USB memory
contents to avoid any losses.
• Whenever you want to remove USB devices from the
FRITZ!Box, go to the “Home Network / USB Devices” area
in the FRITZ!Box user interface to remove them safely
and avoid any loss of data.
Configuring Access Rights
FRITZ!Box 5490 133
18.4 Configuring Access Rights
You can protect the data on your USB storage from unautho-
rized access by securing the user interface of your FRITZ!Box
with a password. In the “System / FRITZ!Box Users” menu you
can
• configure a shared password that is requested every
time anyone in your home network accesses the
FRITZ!Box and the connected USB storage media.
• configure various FRITZ!Box users. You can configure a
password for each FRITZ!Box user and then specify
which connected USB storage media each user is al-
lowed to access.
A USB storage medium connected to the FRITZ!Box can be
reached in the home network by entering the shared
FRITZ!Box password. From the Internet you can reach the USB
storage medium only by logging in with your individual user
name and password.
Information on the user controls of your FRITZ!Box is present-
ed in the section Password Protection: Using FRITZ!Box Safely
from page 35.
FRITZ!Box 5490 134
Accessing USB Memory
18.5 Accessing USB Memory
The participants in the home network have various possibili-
ties for accessing the various storage media of the FRITZ!Box.
• Home network members can access the contents of con-
nected USB memory and all other memory of the
FRITZ!Box especially conveniently with FRITZ!NAS. For
this FRITZ!NAS offers a graphic interface. Read the sec-
tion Managing Memory with FRITZ!NAS on page 142 for
more information.
• Participants in the home network can use FTP software
like FireFTP to exchange files among the FRITZ!Box stor-
age media and workplaces.
Alternatively, you can enter ftp://fritz.box
in the address
line of your Internet browser to access the storage me-
dia.
If you would like to use FTP software, see the documen-
tation of the software as well as the instructions in the
Help on the FRITZ!Box user interface.
• For access to media data like music, images and videos
available on the memory or on storage media of the
FRITZ!Box you can enable the FRITZ!Box media server.
Suitable playback devices like TV sets, web radios,
smartphones and the Windows Media Player can then
call up the data from the media server for streaming.
Playback devices to be used in connection with the me-
dia server must support the UPnP AV standard. The term
“DLNA” is often used to designate this support.
Enable the “Media Server enabled” function in the
FRITZ!Box user interface under “Home Network / Media
Server”.
Enabling Energy-saving Mode for USB Hard Drives
FRITZ!Box 5490 135
18.6 Enabling Energy-saving Mode for USB Hard Drives
In the FRITZ!Box you can enable an energy-saving function for
USB hard drives connected to the FRITZ!Box. When the ener-
gy-saving function is enabled, connected USB hard drives will
be switched off when they are idle—as long as the hard drives
support the energy-saving function.
Enable the energy-saving function in the “Home Network /
USB Devices” menu in the FRITZ!Box user interface. You can
also test here whether your USB hard disk supports the ener-
gy-saving function.
18.7 Sharing a USB Printer
You can connect a USB printer to the FRITZ!Box to make it
available to all participants in your home network.
Using a USB Printer: Possibilities
A USB printer connected to the FRITZ!Box can be configured in
various ways:
FRITZ!Box 5490 136
Sharing a USB Printer
Configuring a USB Printer as a Network Printer
Connect the USB printer to the USB port of the FRITZ!Box.
Preparing Configuration
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Select the “Home Network / USB Devices” menu.
4. Select the “USB Remote Connection” tab.
5. Make sure that the option “printers (including all-in-one
printers)” is disabled.
6. Save your settings by clicking “Apply”.
7. Connect the USB printer to the FRITZ!Box.
This concludes the preparations. Continue reading in the sec-
tion for your operating system.
Type of
Configuration
Your device is a
network printer
• A printer that is to be used simultaneously
and jointly by the participants in the home
network.
• A printer that is to be used by computers
that use an operating system other than
Windows.
Printer with
FRITZ!Box USB re-
mote connection
• An all-in-one device (fax/printer/scanner)
and the entire range of functions is to be
used.
• A printer with convenience features like
ink level display, which are to be used.
• A printer that uses bidirectional data ex-
change. In other words: Not only does the
computer send data to the printer, the
printer also sends status messages to the
computer. This communication in both di-
rections is typical of “Windows printers”
or “GDI printers” that work only with spe-
cial Windows device drivers.
Sharing a USB Printer
FRITZ!Box 5490 137
Setting Up a USB Printer in Windows 10
1. Press the keyboard shortcut “Windows key+X” and se-
lect “Control Panel” from the context menu.
2. Click “Hardware and Sound” and select “Devices and
Printers”.
3. In the menu bar, click “Add a printer”.
4. Click “The printer that I want isn't listed” in the window
“Choose a device or printer to add to this PC”.
5. Enable the option “Add a printer using TCP/IP address or
hostname” and click “Next”.
6. Enter “fritz.box” in the Hostname or IP address: field.
7. Click “Next”.
8. Select the printer manufacturer and model.
9. Click “Next”.
10. If the “Printer Sharing” window appears, select “Do not
share this printer” and click “Next”.
11. Click “Finish”.
The USB printer has been configured and can be used as a
network printer.
Setting Up a USB Printer in Windows 8
1. Press the keyboard shortcut “Windows key+X” and se-
lect “Control Panel” from the context menu.
2. Click “Hardware and Sound” and select “Devices and
Printers”.
3. In the menu bar, click “Add a printer”.
If the FRITZ!Box is configured as a wireless repeater or
an IP client, enter here the IP address at which the
FRITZ!Box can be reached within the network.
If the printer is not displayed, you must first install the
printer drivers for this device. Consult the documenta-
tion of your printer for instructions.
FRITZ!Box 5490 138
Sharing a USB Printer
4. In the “Add Printer” window, select “The printer that I
want isn’t listed” and then “Next”.
5. Enable the option “Add a printer using TCP/IP address or
hostname” and click “Next”.
6. Enter “fritz.box” in the Hostname or IP address: field.
7. Click “Next”.
8. Select the printer manufacturer and model.
9. Click “Next” and confirm with “Finish”.
The USB printer has been configured and can be used as a
network printer.
Setting Up a USB Printer in Windows 7
1. Click “Start” and then “Devices and Printers”.
2. In the menu bar, click “Add a printer”.
3. In the “Add Printer” window, select the “Add a network,
wireless or Bluetooth printer” option and then click
“Next”.
4. Click “The printer that I want isn't listed.”
5. Enable the option “Add a printer using TCP/IP address or
hostname” and click “Next”.
6. As the “Device Type”, select “Automatic detection” and
enter in the input field “Host name or IP address”:
fritz.box.
If the FRITZ!Box is configured as a wireless repeater or
an IP client, enter here the IP address at which the
FRITZ!Box can be reached within the network.
If the printer is not displayed, you must first install the
printer drivers for this device. Consult the documenta-
tion of your printer for instructions.
If the FRITZ!Box is configured as a wireless repeater or
an IP client, enter here the IP address at which the
FRITZ!Box can be reached within the network.
Sharing a USB Printer
FRITZ!Box 5490 139
7. Click “Next”. Windows attempts to detect the TCP/IP
port.
8. If Windows reports “Additional port information re-
quired”, select “Custom” as the device type and then
click “Next”.
9. Select the printer manufacturer and model.
10. Click “Next” and confirm with “Finish”.
The USB printer has been configured and can be used as a
network printer.
Configuring a USB Printer in Mac OS X Version 10.5 or
Higher
1. In the dock, click “System preferences”.
2. Click “Print & Fax”.
3. Click the “+” sign.
4. Click “IP Printer”.
5. In the “Protocol:” drop-down list, select the entry “HP Jet
Direct – Socket”.
6. Enter fritz.box in the “Address:” input field.
7. In the “Print Using:” drop-down list, select the printer
that is connected to the USB port of your FRITZ!Box.
8. Click “Add” or “Add Port...”.
The USB printer has been configured and can be used as a
network printer.
If the printer is not displayed, you must first install the
printer drivers for this device. Consult the documenta-
tion of your printer for instructions.
If the FRITZ!Box is configured as a wireless repeater or
an IP client, enter here the IP address at which the
FRITZ!Box can be reached within the network.
If the printer is not displayed, you must first install the
printer drivers for this device. Consult the documenta-
tion of your printer for instructions.
FRITZ!Box 5490 140
Sharing a USB Printer
Configuring a USB Printer in Other Operating Systems
• As the port type, select “Raw TCP”.
• Enter “9100” as the port.
• Enter fritz.box as the printer name.
Configuring a USB Printer with FRITZ!Box USB Remote
Connection
If you are using an all-in-one device or would like to use the
convenience features of a USB printer connected to the
FRITZ!Box, we recommend installing the FRITZ!Box USB re-
mote connection software. The FRITZ!Box USB remote con-
nection program can be installed on computers with
Windows 10, Windows 8 or Windows 7 (32- and 64-bit).
Installing FRITZ!Box USB Remote Connection
Install the program for FRITZ!Box USB remote connection on
all of the computers with which you want to use the connect-
ed USB device.
1. Connect the USB printer to the USB port of the
FRITZ!Box.
2. Open the FRITZ!Box user interface.
3. Enable the advanced view.
4. Select the “Home Network / USB Devices / USB Remote
Connection”.
5. Click the “USB remote connection software” link.
6. In the “USB Remote Connection” window, click “Down-
load”.
7. Download the file “fritzbox-usb-fernanschluss.exe”.
The names of entries or menus in operating systems not de-
scribed above may be slightly different than the terms we
use here.
If the FRITZ!Box is configured as a wireless repeater or an IP
client, enter here the IP address at which the FRITZ!Box can
be reached within the network.
Sharing a USB Printer
FRITZ!Box 5490 141
8. Double-click the file and follow the instructions on your
screen.
The FRITZ!Box USB remote connection software is now in-
stalled on your computer. Repeat the steps in these instruc-
tions for all other Windows users who wish to use the USB re-
mote connection on this computer.
Enabling the FRITZ!Box USB Remote Connection
1. Open the FRITZ!Box user interface.
2. Enable the advanced view.
3. Select the “Home Network / USB Devices / USB Remote
Connection”.
4. Enable the USB remote connection for printers and se-
lect the option “Printers (including all-in-one printers)”.
For an all-in-one printer with a memory function, also en-
able the “USB storage media” option.
For an all-in-one printer with a scanner function, also en-
able the “Others (e.g. scanner)” option.
5. Click “Apply”.
The FRITZ!Box USB remote connection is enabled.
Using a USB Printer with FRITZ!Box USB Remote
Connection
1. Open the FRITZ!Box USB remote connection by clicking
the icon in the Windows task bar.
2. Enter the FRITZ!Box password in the “My FRITZ!Box”
area.
3. Click “Refresh”.
4. Click the USB printer in the “Devices” area.
The USB printer is being connected to the computer.
Do not conduct any firmware updates for USB devices that
are connected with the computer via the FRITZ!Box USB re-
mote connection.
FRITZ!Box 5490 142
Managing Memory with FRITZ!NAS
19 Managing Memory with FRITZ!NAS
With FRITZ!NAS you can display the data on the storage media
of your FRITZ!Box in a clearly arranged interface. All partici-
pants in the FRITZ!Box home network can start FRITZ!NAS in a
web browser and use it as a platform to access music, imag-
es, videos and documents in the FRITZ!Box memory.
19.1 Requirements for FRITZ!NAS
In order to use FRITZ!NAS, your computer must have a web
browser installed that supports HTML5 (for instance, Internet
Explorer version 9 or higher, Firefox version 17 or higher, or
Google Chrome version 23 or higher).
19.2 Starting FRITZ!NAS
1. Open a web browser.
2. Enter “fritz.nas” in the address field.
FRITZ!NAS opens and displays the storage media enabled in
the FRITZ!Box.
19.3 FRITZ!NAS Password Protection
Access to FRITZ!NAS and thus to the storage media of the
FRITZ!Box can be protected by defining a password in the us-
er interface. In the “System / FRITZ!Box Users / Login to the
Home Network” menu you can
• configure a shared password that is requested every
time anyone in your home network accesses the
FRITZ!Box and FRITZ!NAS.
• configure various FRITZ!Box users. You can configure a
password for each FRITZ!Box user and then specify
which FRITZ!NAS contents each user is allowed to ac-
cess.
FRITZ!NAS Password Protection
FRITZ!Box 5490 143
FRITZ!NAS can be reached in the home network by entering
the shared FRITZ!Box password. From the Internet you can
reach FRITZ!NAS only by logging in with your individual user
name and password.
Information on the password protection of your FRITZ!Box is
presented in the section Password Protection: Using
FRITZ!Box Safely from page 35.
FRITZ!Box 5490 144
Extending the Scope of Functions with Smart Home
20 Extending the Scope of Functions with Smart
Home
You can expand the scope of functions of your FRITZ!Box with
AVM smart home devices for home automation.
A smart home device that is especially easy to integrate in
your home network is FRITZ!DECT 200. FRITZ!DECT 200 is a
switchable socket that lets you control the power supply to
connected devices, and measure, record and evaluate their
power consumption. FRITZ!DECT 200 is integrated with your
FRITZ!Box via DECT radio transmission and can then be con-
trolled with the computer, smartphone or tablet, from home
or anywhere else with Internet access.
Comprehensive information on smart home solutions is pre-
sented in the “Guide” area on the AVM website.
en.avm.de/guide
Configuring Internet Access for Guests
FRITZ!Box 5490 145
21 Configuring Internet Access for Guests
With the FRITZ!Box you can provide houseguests with an
Internet connection of their own. At this guest access they
can surf the web with their own devices, but cannot access
the contents of your home network.
21.1 Wireless Guest Access: Private Hotspot
For your guests you can configure a wireless guest access.
The wireless guest access is your private hotspot.
Features of the Wireless Guest Access
• At the wireless guest access your guests can log in with
their own smartphones, tablets, laptops or other net-
work devices.
• Guest devices can surf the Internet.
• Guest devices have no access to your home network.
• The guest access can be disabled automatically.
• The guest access can use push service to notify you
about all devices registering and deregistering.
• The access profile “Guest” is set for the wireless guest
access. This access profile can be edited in the “Internet
/ Filters” menu on the “Access Profiles” tab.
Configuring Wireless Guest Access
1. Open the FRITZ!Box user interface.
2. Select the “Wireless / Guest Access” menu and enable
guest access.
3. Assign a name for the guest wireless network (SSID) and
enter a network key.
This concludes the configuration of your guest access. Now
guests can register their wireless devices with the FRITZ!Box.
FRITZ!Box 5490 146
Wireless Guest Access: Private Hotspot
Manually Registering a Wireless Device with the
Wireless Guest Access
1. Your guest starts the wireless LAN software of her or his
wireless device and searches for the guest network.
2. Your guests authorize themselves using the network key
you assigned.
The wireless LAN connection will be established.
Registering a Wireless Device with the Wireless Guest
Access via QR Code
1. Print out the QR code for your guest.
2. Your guest starts the QR code reader on his or her wire-
less device and reads in the QR code of the wireless net-
work.
The wireless LAN connection will be established.
Registering a Wireless Device with the Wireless Guest
Access via WPS
1. Your guest starts WPS on his or her wireless device.
2. In the “WLAN / Guest Access” menu, click the “Start
WPS” button.
The wireless LAN connection will be established.
Configuring Guest Access on the LAN 4 Port
FRITZ!Box 5490 147
21.2 Configuring Guest Access on the LAN 4 Port
For guests you can configure the network port “LAN 4” as a
guest access.
Features of the LAN Guest Access
• Guests can connect their laptops to the guest access
with a network cable.
• Guest devices can surf the Internet.
• Guest devices have no access to the home network.
• The access profile “Guest” is set for the LAN guest ac-
cess. This access profile can be edited in the “Internet /
Filters” menu on the “Access Profiles” tab.
Configuring Guest Access
Set up the guest access as follows:
1. Open the FRITZ!Box user interface.
2. In the “Home Network / Home Network Overview” menu,
select the “Network Settings” tab.
3. In the “Guest Access” area, check the box in front of the
“Guest access enabled for LAN 4” option.
4. Click “Apply”.
FRITZ!Box 5490 148
MyFRITZ!: Accessing the FRITZ!Box from Anywhere
22 MyFRITZ!: Accessing the FRITZ!Box from
Anywhere
22.1 Overview: The MyFRITZ! Service
Overview
MyFRITZ! is an Internet service from AVM, with which you can
access your FRITZ!Box from anywhere.
MyFRITZ! Functions
Using an active Internet connection on any computer, tablet
or smartphone, with MyFRITZ! accessing your FRITZ!Box from
anywhere is safe and simple. Depending on the rights in your
FRITZ!Box user account, you can use the following areas of
your FRITZ!Box:
Area Function
Calls
• Access the call list
Answering machine
• Listen to voice messages
• save voice messages locally on a net-
work device
User interface
• View and change the FRITZ!Box set-
tings
Storage (NAS)
• Access photos, music and documents
located on the NAS storage media at-
tached to the FRITZ!Box
Smart home
• Switch on and off AVM devices for
home automation that are connected
with your FRITZ!Box
• Display the power consumption of a
device connected with a smart home
outlet
Creating a MyFRITZ! Account
FRITZ!Box 5490 149
Configuring MyFRITZ!
Configuration of MyFRITZ! consists of the following steps:
• Creating a MyFRITZ! account in the FRITZ!Box.
• Registering the FRITZ!Box with the MyFRITZ! account.
• Configuring the MyFRITZ! on your smartphone or tablet
(optional).
22.2 Creating a MyFRITZ! Account
Overview
A MyFRITZ! account is required in order to be able to use
MyFRITZ!.
Requirements
• The computer is connected with the Internet.
• You can access your e-mail on this computer.
Rules
Comply with the following rules when assigning a password
for your MyFRITZ! account:
• Your MyFRITZ! password must be different from the pass-
word of your FRITZ!Box user account.
• Use a password rated as secure.
• Select a password with at least twelve characters, which
includes capitals and lower-case letters as well as nu-
merals and special characters.
• Be sure to keep your passwords in a safe place!
FRITZ!Box 5490 150
Registering the FRITZ!Box with the MyFRITZ! Account
Creating a MyFRITZ! Account
1. Open the FRITZ!Box user interface.
2. Select “Internet / MyFRITZ!”.
3. Select “Create a new MyFRITZ! account”.
4. Enter your e-mail address. If you are already configured
as a FRITZ!Box user, enter here the e-mail address you
use for the FRITZ!Box user account.
5. Assign a MyFRITZ! password. This password must be dif-
ferent from the password for your FRITZ!Box account.
6. If you do not have a MyFRITZ! user account yet, you will
be prompted to set one up by assigning a user name and
an additional password. If you already have a FRITZ!Box
user account, follow the instructions in the FRITZ!Box us-
er interface.
7. You receive an e-mail from MyFRITZ! containing a regis-
tration link. If possible, open the e-mail on the computer
on which you began setting up the account. Click the
registration link.
8. You are forwarded to the MyFRITZ! website to activate
the account. After successful activation, you will end up
back on your FRITZ!Box user interface.
Now the FRITZ!Box is registered with your MyFRITZ! account.
22.3 Registering the FRITZ!Box with the MyFRITZ! Account
Overview
You set up a new MyFRITZ! account via the user interface of
your FRITZ!Box. In so doing your FRITZ!Box was automatically
registered with your MyFRITZ! account.
You can continue to use this MyFRITZ! account, even if you
eventually replace the FRITZ!Box with another FRITZ!Box.
If needed, you can also register multiple FRITZ!Boxes with
your MyFRITZ! account. Each FRITZ!Box ist then registered
with the MyFRITZ! account via its own user interface.
Configuring MyFRITZ!App
FRITZ!Box 5490 151
Purpose of Registration
Once a FRITZ!Box is registered with your MyFRITZ! account,
the FRITZ!Box determines the public IP address each time it is
changed and conveys it to the MyFRITZ! account. This means
that the MyFRITZ! always has the latest information at its dis-
posal about how to reach the FRITZ!Box in the Internet, so
that it can route you to the user interface.
Registering with an Existing MyFRITZ! Account
1. Open the FRITZ!Box user interface.
2. From the “Internet / MyFRITZ!” menu, select the setting
“Register the FRITZ!Box with an existing MyFRITZ! ac-
count” and follow the instructions.
22.4 Configuring MyFRITZ!App
Overview
If you would like to access your FRITZ!Box from a smartphone
or tablet, you can do so using the free MyFRITZ!App from AVM.
The MyFRITZ!App is available in the Google Play Store
and the
Apple App Store
.
Requirements
• Android smartphone or Android tablet with Google An-
droid 2.2 (or newer), or iPhone (model 3GS or later) or
iPod touch (3rd generation or higher) or iPad with
iOS 5.0 (or newer).
• A MyFRITZ! account was set up.
• Your FRITZ!Box is registered with this MyFRITZ! account.
• On your FRITZ!Box you have an account as a FRITZ!Box
user.
• Your mobile device is connected with your FRITZ!Box via
wireless LAN.
FRITZ!Box 5490 152
Using MyFRITZ!
Configuring the MyFRITZ!App
1. Install the MyFRITZ!App on your mobile device.
2. Open the MyFRITZ!App and enter the password for the
user interface of your FRITZ!Box.
The MyFRITZ! address of your FRITZ!Box is read automatically
and saved in the app.
3. Connect the MyFRITZ!App with your FRITZ!Box.
4. To register with the FRITZ!Box, enter the data of your
FRITZ!Box user account.
MyFRITZ! is opened. Configuration of the MyFRITZ! is conclud-
ed.
22.5 Using MyFRITZ!
Overview
With MyFRITZ! you can access your FRITZ!Box directly via your
home network, the Internet, or the MyFRITZ!App on your mo-
bile device.
Note that you have access to only those FRITZ!Box areas
which your rights in the FRITZ!Box authorize you to access.
When using MyFRITZ! your personal data are stored always
and exclusively only on the FRITZ!Box and are transferred nei-
ther to the MyFRITZ! Internet platform at AVM nor to any other
services or providers.
Requirements
• A MyFRITZ! account was set up.
• The “Access from the Internet allowed” option is en-
abled in your FRITZ!Box user account.
MyFRITZ! in the Web Browser
1. Open a web browser.
2. Enter “myfritz.net” in the address field of the browser.
3. Log in with e-mail address and MyFRITZ! password.
MyFRITZ! is opened.
Using MyFRITZ!
FRITZ!Box 5490 153
MyFRITZ! via Smartphone or Tablet
1. Open the MyFRITZ!App.
2. To register with your FRITZ!Box, enter the data of your
FRITZ!Box user account.
MyFRITZ! is opened.
MyFRITZ! in the Home Network
1. Open a web browser.
2. Enter “myfritz.net” in the address field of the browser.
3. Log in to the user interface of your FRITZ!Box.
MyFRITZ! is opened.
FRITZ!Box 5490 154
Push Services: Using Notification Services
23 Push Services: Using Notification Services
Push services are notification services that inform you about
the activities of your FRITZ!Box and assist you in saving your
passwords and FRITZ!Box settings. With the push services
you can have e-mail sent to you at regular intervals informing
you about the latest connections, usage and configuration of
your FRITZ!Box.
Various push services are available in the user interface un-
der “System / Push Service”. There you can select the push
service interesting for you and specify which events in the
FRITZ!Box you would like to be informed about, how often
these e-mails should be sent, and to which e-mail address.
23.1 Available Push Services
You can request push service mails about the following
FRITZ!Box areas and activities:
Push Service Information
FRITZ!Box info Sends you regular e-mail messages with
data on FRITZ!Box usage and connec-
tions.
Answering machine Forwards recorded messages on the
FRITZ!Box answering machines to the
specified e-mail address.
Calls Sends you e-mail when calls arrive—ei-
ther only for missed calls, or for all calls.
Wireless guest access Sends you a message whenever devices
register with or deregister from the wire-
less LAN guest access.
Fax function Forwards your faxes by e-mail and also
saves them to a storage location you de-
fined.
New FRITZ!OS Notifies you whenever a new FRITZ!Box is
available for your FRITZ!OS.
Enabling Push Services
FRITZ!Box 5490 155
23.2 Enabling Push Services
A wizard is available in the FRITZ!Box user interface to guide
you step by step through the configuration of push services.
1. Open the FRITZ!Box user interface.
2. Select “Wizards”.
3. Start the “Configure Push Service” Wizard.
The wizard guides you through the menus and dialogs to en-
able the push services.
23.3 Configuring Push Services
You can adjust the push services to your needs, and also dis-
able any or all push services.
1. Open the FRITZ!Box user interface.
2. Select the “System / Push Service / Push Services”
menu.
3. To configure a push service, click the “Edit” button.
Saving settings The settings of your FRITZ!Box are saved
automatically and sent to the specified
e-mail address before every update and
each time the factory settings are re-
stored.
Forgot password Sends you an access link to the specified
e-mail address if you have forgotten your
password.
Current IP address Sends the IP address assigned by the
Internet service provider every time the
Internet connection is established.
Change notice Notifies you by e-mail about changes to
the FRITZ!Box settings and about securi-
ty-relevant events.
Push Service Information
FRITZ!Box 5490 156
Configuring Push Services
4. Configure various settings in the details.
The Help of the FRITZ!Box user interface presents com-
prehensive information on the settings of each push
service.
5. Click “OK” to save your settings.
In the Help of the FRITZ!Box user interface you can find de-
tailed instructions.
Diagnostics: Checking Function and Security
FRITZ!Box 5490 157
24 Diagnostics: Checking Function and Security
In the “Diagnostics” area the FRITZ!Box offers you the possi-
bility of checking the status of functions and security-relevant
settings of your FRITZ!Box. This ensures safe operation of the
FRITZ!Box and makes sure that it is kept up with the latest
technical developments.
24.1 Checking FRITZ!Box Functions
With the function diagnosis you can get an overview of the
functional status of your FRITZ!Box, its Internet connection
and the devices in your home network. In the case of an error
the diagnostics results can help you localize and remedy any
problems.
Starting the Function Diagnosis
1. Open the FRITZ!Box user interface.
2. Select “Diagnostics / Function”.
3. Click “Start” to start the diagnostics.
The diagnostics run through the various test areas.
For more information on test areas and test items, as well as
on the icons and information in the result of the diagnostics,
see the Help on the FRITZ!Box user interface.
Canceling Diagnostics
You can end diagnostics in progress without losing any data.
To end a diagnostics run, click “Cancel”.
The results obtained up to that point remain visible.
FRITZ!Box 5490 158
Checking the Security of the FRITZ!Box
24.2 Checking the Security of the FRITZ!Box
In the “Security” overview the FRITZ!Box offers you a list of all
security-relevant settings that control access to the FRITZ!Box
from the Internet or from the home network. This shows, for
instance, which ports are open, which users are logged in on
or off the FRITZ!Box, which wireless devices are connected
with the FRITZ!Box and whether the latest FRITZ!OS is in-
stalled.
The “Security” overview also offers the following functions:
• It indicates configured settings that the security diag-
nostics classify as insecure.
• From the test entries in the “Security” overview you can
navigate directly to the relevant settings.
• Help is available for each test entry.
• You can print the results of the security diagnostics.
The “Security” overview is located in the “Diagnostics / Secu-
rity” menu in the FRITZ!Box user interface.
Comprehensive information on the subject of “Security” is
presented in the “Guide” area on the AVM website:
en.avm.de/guide
Saving and Restoring Settings
FRITZ!Box 5490 159
25 Saving and Restoring Settings
All of the settings you configure in the FRITZ!Box can be saved
in a backup file. With this file you can restore your settings at
any time:
• in the same FRITZ!Box or another FRITZ!Box of the same
model
• in a different FRITZ!Box model.
In this case you can select which settings are to be ap-
plied to the FRITZ!Box.
25.1 Saving Settings
A wizard is available in the FRITZ!Box user interface to assist
you in saving your FRITZ!Box settings, which guides you
through the process step by step.
1. Open the FRITZ!Box user interface.
2. Select “Wizards”.
3. Start the “Save and Restore Settings” Wizard.
4. In the next window, select the “Save settings” option
and then click “Next”.
The wizard guides you through the menus and dialogs to save
your settings.
Backup files that are not protected by assigning a password
are a security risk. Protect your backup file with a password
to avoid security problems.
FRITZ!Box 5490 160
Restoring Settings
25.2 Restoring Settings
With the “Restore” function in the “System / Backup” you can
have all settings from a backup file you created with this or
another FRITZ!Box loaded to your FRITZ!Box. Your current
FRITZ!Box settings will be overwritten by this function.
You can use the following backup files to restore settings:
• Backup files created with the same FRITZ!Box.
If you apply settings from a backup file created with the
same FRITZ!Box, all settings will be restored in full.
• Backup files created with a different FRITZ!Box of the
same model.
If you apply settings from a backup file that was created
with a different FRITZ!Box of the same model, you can re-
store all settings if the backup file was protected with a
password.
• Backup files created with a different FRITZ!Box model.
If you apply settings from a backup file that was created
with a FRITZ!Box of a different model, then you can re-
store several selected settings to your FRITZ!Box.
A wizard is available in the FRITZ!Box user interface to assist
you in restoring your FRITZ!Box settings, guiding you through
the process step by step.
1. Open the FRITZ!Box user interface.
2. Select “Wizards”.
3. Start the “Save and Restore Settings” Wizard.
4. In the next window, select the “Restore settings” option
and then click “Next”.
The wizard guides you through the menus and dialogs to re-
store your settings.
Your current FRITZ!Box settings will be overwritten by
the settings in the backup file.
Restarting the FRITZ!Box
FRITZ!Box 5490 161
25.3 Restarting the FRITZ!Box
You can restart the FRITZ!Box via the user interface or on the
device. A restart may be necessary if the FRITZ!Box no longer
reacts, or if Internet connections can no longer be estab-
lished for no apparent reason. All components of the
FRITZ!Box are reinitialized and the event messages deleted.
Restarting from the User Interface
1. In the “System / Security” menu, click the “Restart” tab.
2. Click the “Restart” button.
Restarting the FRITZ!Box takes about 2 minutes. During
this time, you cannot access the FRITZ!Box user inter-
face.
After the restart you will be automatically redirected to the
“Overview” page of the FRITZ!Box.
Restarting on the Device
If you cannot open the FRITZ!Box user interface, it is also pos-
sible to restart directly on the FRITZ!Box device.
1. Remove the power supply of the FRITZ!Box from the elec-
trical outlet.
2. Wait 5 minutes.
3. Plug the power supply back in to the outlet.
Restarting the FRITZ!Box takes about 2 minutes. During
this time, you cannot access the FRITZ!Box user inter-
face.
After the restart and logging back in to the FRITZ!Box you will
be automatically redirected to the “Overview” page of the
FRITZ!Box.
The FRITZ!Box settings and any messages saved on the inter-
nal memory of the FRITZ!Box will not be deleted upon restart-
ing.
FRITZ!Box 5490 162
Taking FRITZ!Box Out of Operation
26 Taking FRITZ!Box Out of Operation
In this chapter you receive tips and recommendations for tak-
ing the FRITZ!Box out of operation.
26.1 Deleting User Settings
To delete all individual user settings you’ve configured in your
FRITZ!Box, use the “Load Factory Settings” function. When
the factory settings are restored to the FRITZ!Box, all of the
settings in the FRITZ!Box are restored to their condition upon
delivery.
Restoring the factory settings is recommended if you would
like to pass the FRITZ!Box on to another user. By restoring the
factory settings you can delete incorrect settings that prevent
the FRITZ!Box from functioning properly.
Resetting the FRITZ!Box has the following effects:
• All settings you made in the FRITZ!Box will be deleted.
• The internal memory of the FRITZ!Box is deleted. Re-
ceived faxes and messages on the answering machine
will also be deleted.
• The network key of the factory settings will be activated
again.
• The IP configuration of the factory settings will be re-
stored.
You have the option of restoring the factory settings using the
FRITZ!Box user interface or a telephone connected with the
FRITZ!Box. The page 163 section describes how to restore the
factory settings with the user interface. How to restore them
using a telephone is described in the Loading Factory Set-
tings on page 117 section.
Deleting User Settings
FRITZ!Box 5490 163
Preparing to Load Factory Settings
Before loading the factory settings of your FRITZ!Box, save
your settings and FRITZ!Box data. Work through the following
steps:
Saving FRITZ!Box Settings
Before loading the factory settings, save all of the settings
you made in your FRITZ!Box to a backup file. With this backup
file you can restore your settings to the FRITZ!Box at any time
or load them to another FRITZ!Box. For more information on
this, see the section Saving and Restoring Settings from
page 159.
Saving Data from Internal Memory
1. Open the FRITZ!Box user interface.
2. Select “FRITZ!NAS” in the menu of the FRITZ!Box.
The FRITZ!NAS interface is opened.
3. Click here with the mouse to select the data you want to
save.
4. Click the “Copy from FRITZ!NAS to my device” icon in
the FRITZ!NAS toolbar and confirm by clicking “OK”.
The selected data are copied to a ZIP file in the down-
load order you specified.
This concludes the saving of your data from the internal mem-
ory of the FRITZ!Box.
Loading Factory Settings
1. In the FRITZ!Box user interface, select the “System /
Backup” menu.
2. Select the “Factory Settings” tab.
3. Click the “Load Factory Settings” button.
The FRITZ!Box is reset to its factory settings. All settings made
during operation will be overwritten.
Before loading factory settings, we recommend saving the
settings configured on your FRITZ!Box in a backup file; see
page 159.
FRITZ!Box 5490 164
Uninstalling Supplementary Software
26.2 Uninstalling Supplementary Software
Additional software for the FRITZ!Box is available on the web
pages of AVM at en.avm.de/service/downloads
.
If you have installed supplementary programs on one or more
computers, uninstall this software using the control panel of
your Windows operating system.
Uninstalling Programs in Windows 10 and Windows 7
1. Open “Start / Control Panel / Programs”.
2. Under “Programs and Features”, click “Uninstall a pro-
gram”.
3. Mark the AVM program you want to remove in the list.
4. Click the “Uninstall/Change” button.
The program will be removed.
Uninstalling Programs in Windows 8
1. Press the Windows key and the X key at the same
time.
A menu is opened that contains all of the important
functions of Windows 8.
2. Click the “Programs and Features” entry.
The “Uninstall or change a program” list shows all of the
programs installed on your computer.
3. Mark the AVM program you want to remove in the list.
4. Click the “Uninstall” button.
The program will be removed.
Help in Case of Errors
FRITZ!Box 5490 165
27 Help in Case of Errors
Here you can find assistance if you are not able to open the
user interface of your FRITZ!Box or if errors occur with wireless
LAN connections.
For more help, see the AVM Knowledge Base in the Internet:
avm.de/service
27.1 The User Interface Does Not Open
If the FRITZ!Box user interface cannot be opened, this can
have various causes.
Work through the following steps in sequence until the error
has been resolved.
Entering http://fritz.box in the Web Browser
Enter http://fritz.box in your web browser instead of
“fritz.box”.
Google Chrome, for instance, performs a Google search if the
address of the FRITZ!Box is not known or was entered incom-
pletely.
Restarting the FRITZ!Box
1. Disconnect the FRITZ!Box from the power supply.
2. Wait about five seconds before reconnecting to the pow-
er supply.
3. Wait until the LEDs “Power” and “WLAN” (only if wireless
LAN is switched on) light up.
The FRITZ!Box is ready for operation again.
FRITZ!Box 5490 166
The User Interface Does Not Open
Clearing the Cache of your Web Browser
If the web browser shows only a blank, white page, empty the
cache:
Firefox
1. Click the “Menu” button and select “History / Clear Re-
cent History...”.
Or click “History” in the menu bar and select “Clear Re-
cent History...”.
2. In the “Clear Recent History” dialog, select “Everything”,
and under “Details”, check only the “Cache” option.
3. Click “Clear Now”.
Internet Explorer
1. Click the “Tools” button and select “Internet options”.
2. On the “General” tab, click the “Delete...” button in the
“Browsing history” area.
3. Enable the “Temporary Internet files and website files”
option and click “Delete”.
Google Chrome
1. Click the Chrome menu (“Customize and control Google
Chrome” button) and select “History / Clear browsing
data...”.
2. Select “the beginning of time”, and below it only the op-
tion “Cached images and files”.
3. Click “Clear browsing data”.
Other Web Browsers
If you use a different web browser, see the Help for your
browser for instructions on how to clear the cache.
The User Interface Does Not Open
FRITZ!Box 5490 167
Checking the Proxy Settings of the Web Browser
If a proxy server is enabled in your web browser, the address
of the FRITZ!Box must be entered as an exception. Check your
web browser settings.
Firefox
1. Click the orange Firefox button and select “Options / Op-
tions”.
Or click “Tools” in the menu bar and select “Options”.
2. Select “Advanced / Network”.
3. Under “Connection”, click the “Settings...” button.
4. If the option “Manual proxy configuration:” is enabled,
enter http://fritz.box
in the “No Proxy for:” field and
then click “OK”.
If the manual proxy configuration is not enabled, click
“Cancel”.
Internet Explorer
1. Click the “Tools” button and select “Internet options”.
2. Switch to the “Connections” tab and click the “LAN set-
tings” button.
3. If the “Use a proxy server for your LAN” option is en-
abled, click “Advanced”. Under “Exceptions” enter the
address http://fritz.box
and click “OK”.
If no proxy server is used, click “Cancel”.
Google Chrome
Check whether the use of a proxy server is enabled. If so,
enter http://fritz.box
as an exception in the proxy server set-
tings.
Google Chrome uses the proxy settings of your operating sys-
tem (Windows or Mac OS). For more information, go to Google
Chrome Help and enter the keyword “network settings”.
FRITZ!Box 5490 168
The User Interface Does Not Open
Other Web Browsers
Check whether the use of a proxy server is enabled. If so, en-
ter http://fritz.box
as an exception in the proxy server set-
tings.
For more information on the proxy settings, see the Help for
your web browser.
Configuring the Computer’s Network Adapter
On your computer, enable the setting “Obtain an IP address
automatically” for the network adapter used to connect to the
FRITZ!Box. For instructions, see page 129.
Opening the User Interface Using an Emergency IP
Address
The FRITZ!Box has an “emergency IP address” (169.254.1.1)
at which it can always be reached. You can use this IP ad-
dress as follows:
1. Connect your computer to the “LAN 2” port of the
FRITZ!Box using a LAN cable.
2. If your computer is already connected with the FRITZ!Box
over wireless LAN, clear the wireless connection.
3. Make sure that the computer obtains its IP address auto-
matically; see page 129.
4. Clear all other connections between your FRITZ!Box and
other network devices.
5. In the web browser, enter the address 169.254.1.1
.
6. When the FRITZ!Box user interface is displayed, enable
the DHCP server of the FRITZ!Box:
In the user interface, select “Home Network / Home Net-
work Overview / Network Settings”. Click the “IPv4 Ad-
dresses” button, enable the option “Enable DHCP serv-
er” and click “OK”.
Cannot Establish a Wireless LAN Connection
FRITZ!Box 5490 169
27.2 Cannot Establish a Wireless LAN Connection
If you cannot establish a wireless LAN connection between
your computer and the FRITZ!Box, this may be due to a variety
of causes.
Work through the following steps in sequence until the error
has been resolved.
Switching On the Computer’s Wireless LAN Adapter
The wireless LAN adapter in your computer must be ready for
operation. On many notebooks the built-in wireless LAN
adapter can be switched on by pushing a button or entering a
key combination.
For more information, see the manual of your computer.
Enabling the Wireless Radio Network of the FRITZ!Box
When the “WLAN” LED is off, press the “WLAN” button on the
FRITZ!Box. Hold it down until the “WLAN” begins flashing.
The wireless network is switched on and the “WLAN” LED
lights up.
Announcing the Name of the Wireless Radio Network
If the wireless LAN software on your computer cannot find the
wireless radio network of the FRITZ!Box, configure the follow-
ing setting in the FRITZ!Box:
1. Connect a computer to the FRITZ!Box with a network ca-
ble; see page 24.
2. Open the FRITZ!Box user interface.
3. Select “Wireless / Radio Network”.
4. Enable the option “Name of the radio network visible”.
5. Click “Apply”.
6. Remove the network cable and establish a connection
via wireless LAN.
FRITZ!Box 5490 170
Wireless LAN Connection Interrupted
Entering the Correct Network Key
If you establish the wireless connection manually, enter the
correct network key, which is found in the user interface of
your FRITZ!Box:
1. Connect a computer to the FRITZ!Box with a network
cable; see page 24.
2. Open the FRITZ!Box user interface.
3. Select “WLAN / Security”.
4. Take note of the network key or click “Apply” and print
out the wireless LAN security settings.
27.3 Wireless LAN Connection Interrupted
If the wireless LAN connection between your computer and
the FRITZ!Box is disrupted, this may be due to a variety of
causes. Work through the following steps in sequence until
the error has been resolved.
Positioning the FRITZ!Box and Wireless Devices
Correctly
Often all that is needed is to position the FRITZ!Box and wire-
less devices in different locations to improve the wireless LAN
connection:
• Do not set up the FRITZ!Box in the corner of a room.
• Do not set up the FRITZ!Box directly next to or beneath
an obstacle or a metal object (like a cabinet or radiator).
• Position the FRITZ!Box and your wireless devices so that
there are as few obstacles between them as possible.
Configuring Automatic Radio Channel Selection
Configure automatic selection of the radio channel in the
FRITZ!Box. Then the FRITZ!Box will automatically select a
radio channel with as little interference as possible.
1. Open the FRITZ!Box user interface.
2. Select “WLAN / Radio Channel”.
Wireless LAN Connection Interrupted
FRITZ!Box 5490 171
3. Enable the option “Set radio channel settings automati-
cally (recommended)”.
4. Click “Apply”.
FRITZ!Box 5490 172
Technical Specifications
28 Technical Specifications
Facts worth knowing: Here you will find comprehensive tech-
nical data on your FRITZ!Box 5490.
28.1 Ports and Interfaces
• Fiber optic connection (laser class 1)
• Two a/b ports with RJ11 and TAE sockets for connecting
two analog terminal devices
• One ISDN S
0
NT port
S
0
bus with support for ISDN terminal devices; the CIP
services voice, telephony, audio 3.1 and fax G2/G3 are
supported
• DECT base station
• Four LAN ports via RJ45 sockets (standard Ethernet,
10/100/1000 Base-T)
• Two USB host controllers (USB version 3.0)
• Wireless access point with support for wireless LAN
radio networks
– IEEE 802.11a—54 Mbit/s
– IEEE 802.11b—11 Mbit/s
– IEEE 802.11g—54 Mbit/s
– IEEE 802.11n—450 Mbit/s
– IEEE 802.11ac—1300 Mbit/s
Router Functions
FRITZ!Box 5490 173
28.2 Router Functions
• Router
• DHCP server
• Firewall with IP masquerading/NAT
• IPv4 and IPv6
• Parental controls and filter lists
• Port sharing
• Dynamic DNS
• VPN
28.3 User Interface and Display
• Configuration and status messages via a web browser on
a connected computer
• Five LEDs indicate the condition of the device
28.4 Tones
• Busy signal: 500 ms tone, 500 ms pause, +/– 20 ms
• Ring tone: 1 s tone, 4 s pause, +/– 100 ms
FRITZ!Box 5490 174
Device Properties
28.5 Device Properties
• Dimensions (W x D x H): approx. 245 x 55 x 175 mm
• FRITZ!OS can be updated
• Conforms to CE standards
• Ambient conditions
– operating temperature: 0 °C–+40 °C
– storage temperature: -20 °C–+70 °C
– relative humidity (operation): 10%–90%
– relative humidity (idle): 5%–95%
• Supply voltage: 230 V / 50 Hz
• Maximum power consumption: 27 W
• Average power consumption: 7.2 W
The average power consumption was determined at
room temperature (23 °C to 27 °C) with the following
load:
– wireless LAN on; no devices registered via wireless
LAN
– DECT on; one telephone registered via DECT; no ac-
tive calls
– one network device connected to a LAN port; no data
transfer; other LAN ports not in use
Cable
FRITZ!Box 5490 175
28.6 Cable
Network Cable (Yellow)
Use
The network cable is used to connect computers and network
devices to the FRITZ!Box 5490.
• AVM recommends using a network cable no more than
100 meters long.
• Additional network cable is required if you would like to
use all of the FRITZ!Box 5490 network ports.
Extension
You can extend one or both ends of the network cable. You
will need the following components to extend the cable:
• Standard CAT-5 network cable
– When components of a category smaller than Cat 5
are used, reduced transmission rates may result.
– You can use both straight cables and crosslink ca-
bles.
• 1 standard RJ45 CAT-5 double coupling with a 1:1 pinout
All components are available from specialized vendors.
Replacement
The network cable is a standard cable.
• As a replacement, use a standard Cat-5 network cable.
Replacement cable is available from specialized vendors.
FRITZ!Box 5490 176
Customer Service
29 Customer Service
Be it further product documentation, frequently asked ques-
tions, tips or support—this chapter presents information on
all important service topics.
29.1 FRITZ!Box Help
In the FRITZ!Box user interface you can open the detailed Help
by clicking the “question mark” icon. The Help presents de-
scriptions and instructions on all settings and functions of
your FRITZ!Box.
29.2 Information in the Internet
On its web site AVM presents comprehensive information on
your AVM product.
AVM Service
The Service area is the portal for all product-specific services
from AVM: FRITZ! Clips, manuals, downloads and support re-
quests. In the Service area you can also receive comprehen-
sive information and useful tips on configuring and operating
your FRITZ!Box.
en.avm.de/service
Videos on the FRITZ!Box
Videos on many of the FRITZ!Box functions are available,
showing animated demonstrations of how to set up the indi-
vidual functions. The videos can be viewed at the following
address:
en.avm.de/service/fritz-clips/english-fritz-clips
Feedback on FRITZ!Box
FRITZ!Box 5490 177
AVM Knowledge Base
In our AVM Knowledge Base you can find precise solutions to
your problems. The AVM Knowledge Base is located in the
“Service” area of the AVM web site:
en.avm.de/service
29.3 Feedback on FRITZ!Box
In various places in the user interface, the FRITZ!Box offers
you the opportunity to send concrete feedback to AVM. Your
feedback helps us to continually improve the FRITZ!Box.
When you submit feedback, only the technical data and no
personal data are transmitted to AVM. These data are used
for the exclusive purpose of product improvement. A corre-
sponding message appears in the Event Log, stating that the
feedback was sent to AVM.
Automatically Sending Error Reports to AVM
In the case of serious errors, this service generates a report
on the problem that occurred and automatically sends this er-
ror report to AVM. The error report helps improve the stability
of FRITZ!OS.
The feature for automatically sending error reports is located
on the “Contents / AVM Services” page of the FRITZ!Box user
interface.
Evaluating the Wireless LAN Connection
On the “Wireless / Radio Network / Known Wireless LAN De-
vices / Feedback” page you can evaluate your satisfaction
with the wireless LAN connection between the FRITZ!Box and
the wireless device. This information helps AVM optimize the
wireless LAN properties of the FRITZ!Box.
FRITZ!Box 5490 178
Assistance from the Support Team
Evaluating the Voice Quality of Internet Calls
In the advanced view of the FRITZ!Box (see page 33), the “Te-
lephony / Telephone Numbers / Voice Transmission” page of-
fers you the opportunity to evaluate the quality of the Internet
call. Your evaluation will help us continue to improve the
quality of voice transmission in Internet calls made over the
FRITZ!Box.
The contents of the call and numbers participating will not be
transmitted to AVM.
29.4 Assistance from the Support Team
If you have problems with your FRITZ!Box, proceed as follows:
1. If you have questions about starting operation of your
FRITZ!Box, please consult the following chapters:
– Before You Connect the FRITZ!Box from page 17
– Connecting the FRITZ!Box from page 20
– Connecting a Computer with a Network Cable from
page 24
– Connecting Devices with the FRITZ!Box over Wireless
LAN from page 27
2. If you have any problems, for instance in establishing
connections, read the section Help in Case of Errors from
page 165.
3. Search for a solution in the AVM Knowledge Base.
en.avm.de/service
This site contains answers to questions frequently
posed to our Support team.
Assistance from the Support Team
FRITZ!Box 5490 179
Support by e-mail
You can send us an English-language e-mail request at any
time using the “Service” area of our website. You can reach
the service area at
en.avm.de/service/support-request/your-support-request
.
1. Select the product group and your product for which you
need support.
You will receive a selection of FAQs.
2. If you need more help, click the “Submit support re-
quest” link to open the e-mail support form.
3. Fill out the form and send it to AVM by clicking the “Sub-
mit support request” button.
Our Support team will respond by e-mail as quickly as possi-
ble.
FRITZ!Box 5490 180
Legal Notice
Legal Notice
This documentation and the software it describes are protected by copyright. AVM grants the non-
exclusive right to use the software, which is supplied exclusively in object code format. The licens-
ee may create only one copy of the software, which may be used exclusively for backup use.
AVM reserves all rights that are not expressly granted to the licensee. Without previous approval
in writing, and except for in cases permitted by law, it is particularly prohibited to
• copy, propagate or in any other manner make this documentation or this software publicly ac-
cessible, or
• process, disassemble, reverse engineer, translate, decompile or in any other manner open
the software and subsequently copy, propagate or make the software publicly accessible in
any other manner.
The licensing conditions are presented in the Help for the FRITZ!Box user interface under the “Le-
gal Notice” heading.
This documentation and software have been produced with all due care and checked for correct-
ness in accordance with the best available technology. AVM GmbH disclaims all liability and
warranties, whether express or implied, relating to the AVM product’s quality, performance or
suitability for any given purpose which deviates from the performance specifications contained in
the product description. The licensee bears all risk in regard to hazards and impairments of quali-
ty which may arise in connection with the use of this product.
AVM will not be liable for damages arising directly or indirectly from the use of the manual or the
software, nor for incidental or consequential damages, except in case of intent or gross negli-
gence. AVM expressly disclaims all liability for the loss of or damage to hardware or software or
data as a result of direct or indirect errors or destruction and for any costs (including connection
charges) related to the documentation and the software and due to incorrect installations not per-
formed by AVM itself.
The information in this documentation and the software are subject to change without notice for
the purpose of technical improvement.
© AVM GmbH 2015—2017. All rights reserved. Documentation release 06/2016
Trademarks: Trademarks like AVM, FRITZ! and FRITZ!Box (product names and logos) are protected
trademarks owned by AVM GmbH. Microsoft, Windows and the Windows logo are trademarks
owned by Microsoft Corporation in the USA and/or other countries. Apple, App Store, iPhone, iPod
and iPad are trademarks owned by Apple Inc. in the USA and/or other countries. IOS is a trade-
mark owned by Cisco Technology Inc. in the USA and/or other countries. Google and Android are
trademarks owned by Google Inc. in the USA and/or other countries. All other trademarks (like
product names, logos, commercial names) are owned by their respective holders.
AVM Audiovisuelles Marketing
und Computersysteme GmbH
Alt-Moabit 95
D-10559 Berlin
Germany
AVM Computersysteme
Vertriebs GmbH
Alt-Moabit 95
D-10559 Berlin
Germany
AVM in the Internet:
en.avm.de
FRITZ!Box 5490 181
Manufacturer’s Warranty
We offer a manufacturer’s warranty of 5 years on the hardware of this original product. The warran-
ty period begins with the date of purchase by the first end user. Compliance with the warranty pe-
riod can be proven by submission of the original invoice or comparable documents. This warranty
does not restrict your warranty rights based on the contract of sale or other statutory rights.
Within the warranty period, we will remove defects to the product which are demonstrably due to
faults in materials or manufacturing. Our warranty does not cover defects which occur due to in-
correct installation, improper use, non-observance of instructions in the user manual, normal
wear and tear or defects in the environment of the system (third-party hardware or software). We
may, at our discretion, repair or replace the defective product. Claims other than the right to the
removal of defects which is mentioned in these terms of warranty are not constituted.
We guarantee that the software conforms with general specifications, not, however, that the soft-
ware meets your individual requirements. Delivery costs will not be reimbursed. Products which
have been replaced revert to our ownership. Claims recognized under warranty entail neither an
extension or recommencement of the warranty period. If we reject a warranty claim, this claim
lapses no later than six months after being rejected by us.
This warranty shall be governed by German substantive law, to the exclusion of the United Nations
Convention on Contracts for the International Sale of Goods (CISG).
Declaration of CE Conformity
AVM declares herewith that the device is compliant with the basic requirements and the relevant
rules in directives 2014/53/EU, 2009/125/EC and 2011/65/EU.
The long version of the declaration of CE conformity is available at http://en.avm.de/ce
.
Disposal Information
In accordance with European regulations, FRITZ!Box 5490, as well as all devices and electronic
components contained in the package, may not be disposed with household waste.
After use, please dispose of FRITZ!Box 5490 and all electronic components and devices included
with delivery at a collection point in your local community for the disposal of electric and electron-
ic appliances.
Symbol for the separate collection of electric and electronic devices
FRITZ!Box 5490 182
Drilling Template
A drilling template is presented below. Use the drilling tem-
plate as a guide to mark the holes needed to mount the
FRITZ!Box on a wall.
197 mm
This page must be printed out at a
size of 100%. Do not enlarge it,
adjust its size, reformat or rescale it
in your printer settings.
FRITZ!Box 5490 184
Index
A
access profiles . . . . . . . . . . . . . . . . 53, 58
alarm . . . . . . . . . . . . . . . . . . . . . .103, 111
alternating. . . . . . . . . . . . . . . . . . . . . . 109
ambient conditions. . . . . . . . . . . . . . . 174
analog telephones, connecting . . . . . . 45
answering machine
connecting external . . . . . . . . . . . . 45
using internal . . . . . . . . . . . . . . . . . 93
apps
FRITZ!App Fon . . . . . . . . . . . . . . . . . 48
FRITZ!App Ticker . . . . . . . . . . . . . . . 92
auto channel (wireless LAN). . . . . . . . . 86
automatic error report . . . . . . . . . . . . 177
B
baby monitor. . . . . . . . . . . . . . . . . . . . 104
blacklist . . . . . . . . . . . . . . . . . . . . . . . . . 53
busy signal . . . . . . . . . . . . . . . . . . . . . 173
button
DECT . . . . . . . . . . . . . . . . . . . . . . . . 14
WLAN . . . . . . . . . . . . . . . . . . . . . . . . 14
C
cable
network cable . . . . . . . . . . . . . . . . 175
call block . . . . . . . . . . . . . . . . . . . . . . . 102
call diversion. . . . . . . . . . . . . . . . .98, 113
call list . . . . . . . . . . . . . . . . . . . . . . . . . . 91
call pickup . . . . . . . . . . . . . . . . . . . . . . . 93
call waiting . . . . . . . . . . . . . . . . . . . . . 108
CLIR (calling line identification
restriction) . . . . . . . . . . . . . . . . . . . . 107
configuration. . . . . . . . . . . . . . . . . . . . . 31
connecting
answering machine . . . . . . . . . . . . 45
behind modem . . . . . . . . . . . . . . . . 22
computer. . . . . . . . . . . . . . . . . . . . . 24
door intercom system. . . . . . . . . . . 50
fax machine . . . . . . . . . . . . . . . . . . 45
smartphone. . . . . . . . . . . . . . . . . . . 48
telephone . . . . . . . . . . . . . . . . . . . . 45
to electrical power . . . . . . . . . . . . . 20
to hub/switch . . . . . . . . . . . . . . . . . 25
USB devices . . . . . . . . . . . . . . . . . 131
connecting IP telephones. . . . . . . . . . . 49
connecting ISDN telephones . . . . . . . . 46
consultation . . . . . . . . . . . . . . . . . . . . 109
conventions. . . . . . . . . . . . . . . . . . . . . . 10
copyright . . . . . . . . . . . . . . . . . . . . . . . 180
cordless telephone
deregistering. . . . . . . . . . . . . . . . . 119
paging . . . . . . . . . . . . . . . . . . . . . . 119
registering. . . . . . . . . . . . . . . . . . . . 47
customer service. . . . . . . . . . . . . . . . . 176
D
declaration of CE conformity . . . . . . . 181
DECT base station . . . . . . . . . . . . .13, 119
DECT button. . . . . . . . . . . . . . . . . . . . . . 14
DECT cordless telephone
deregistering. . . . . . . . . . . . . . . . . 119
paging . . . . . . . . . . . . . . . . . . . . . . 119
registering. . . . . . . . . . . . . . . . . . . . 47
DECT Eco . . . . . . . . . . . . . . . . . . . . . . . 120
device properties . . . . . . . . . . . . . . . . 174
DHCP server (integrated) . . . . . . . . . . 125
diagnostics . . . . . . . . . . . . . . . . . . . . . 157
function test . . . . . . . . . . . . . . . . . 157
security . . . . . . . . . . . . . . . . . . . . . 158
diagnostics of functions. . . . . . . . . . . 157
dial around service . . . . . . . . . . . . . . . . 99
dialing rules . . . . . . . . . . . . . . . . . . . . . 99
disposal. . . . . . . . . . . . . . . . . . . . . . . . 181
diverting calls . . . . . . . . . . . . . . . . . . . . 98
DNS server. . . . . . . . . . . . . . . . . . . . . . . 71
DNSSEC . . . . . . . . . . . . . . . . . . . . . . . . . 71
do not disturb . . . . . . . . . . . . . . . . . . . 112
door intercom system. . . . . . . . . . . . . . 50
drilling template . . . . . . . . . . . . . . . . . 182
dynamic DNS. . . . . . . . . . . . . . . . . . . . . 64
FRITZ!Box 5490 185
E
e-mail notifications. . . . . . . . . . . . . . . 154
electrical power
connecting . . . . . . . . . . . . . . . . . . . 20
electricity
FRITZ!Box consumption . . . . . . . . 174
emergency IP address. . . . . . . . . . . . . 125
ending operation . . . . . . . . . . . . . . . . 162
evaluating
voice quality . . . . . . . . . . . . . . . . . 178
wireless LAN connection . . . . . . . 177
events . . . . . . . . . . . . . . . . . . . . . . . . . . 15
exposed host. . . . . . . . . . . . . . . . . . . . . 61
F
factory settings
DHCP server . . . . . . . . . . . . . . . . . 125
loading by telephone . . . . . . . . . . 117
loading with FRITZ!Box. . . . . . . . . 162
fax
forwarding by e-mail. . . . . . . . . . . . 96
receiving . . . . . . . . . . . . . . . . . . . . . 96
sending . . . . . . . . . . . . . . . . . . . . . . 97
fax machine connecting . . . . . . . . . . . . 45
features . . . . . . . . . . . . . . . . . . . . . . . . 106
feedback . . . . . . . . . . . . . . . . . . . . . . . 177
fiber optic connection. . . . . . . . . . . . . . 22
filters for Internet use
blacklist. . . . . . . . . . . . . . . . . . . . . . 53
editing list. . . . . . . . . . . . . . . . . . . . 59
whitelist . . . . . . . . . . . . . . . . . . . . . 53
FRITZ!App Fon . . . . . . . . . . . . . . . . . . . . 48
FRITZ!App Ticker . . . . . . . . . . . . . . . . . . 92
FRITZ!Box user
disabling . . . . . . . . . . . . . . . . . . . . . 42
FRITZ!Box user account
ftpuser. . . . . . . . . . . . . . . . . . . . . . . 39
FRITZ!Box users
creating . . . . . . . . . . . . . . . . . . . . . . 37
FRITZ!Box password
configuring . . . . . . . . . . . . . . . . . . . 36
FRITZ!NAS
password protection . . . . . . . . . . 142
requirements . . . . . . . . . . . . . . . . 142
starting . . . . . . . . . . . . . . . . . . . . . 142
function test . . . . . . . . . . . . . . . . . . . . 157
G
green mode (LAN) . . . . . . . . . . . . . . . . . 25
guest access
LAN 4. . . . . . . . . . . . . . . . . . . . . . . 147
see guest network . . . . . . . . . . . . 145
wireless LAN . . . . . . . . . . . . . . . . . 145
guest network
configuring . . . . . . . . . . . . . . . . . . 145
H
help
customer service . . . . . . . . . . . . . 176
knowledge base . . . . . . . . . . . . . . 177
online help . . . . . . . . . . . . . . . . . . 176
support team . . . . . . . . . . . . . . . . 178
videos . . . . . . . . . . . . . . . . . . . . . . 176
hibernation . . . . . . . . . . . . . . . . . . . . . . 78
holding . . . . . . . . . . . . . . . . . . . . . . . . 109
home network
network devices . . . . . . . . . . . . . . 121
overview . . . . . . . . . . . . . . . . . . . . . 34
storage (NAS) . . . . . . . . . . . . . . . . 142
USB devices . . . . . . . . . . . . . . . . . 131
hotspot (wireless LAN) . . . . . . . . . . . . 145
HTTPS. . . . . . . . . . . . . . . . . . . . . . . . . . . 65
hub
LAN . . . . . . . . . . . . . . . . . . . . . . . . . 25
USB . . . . . . . . . . . . . . . . . . . . . . . . 132
I
imprint. . . . . . . . . . . . . . . . . . . . . . . . . 180
information in the Internet
knowledge base . . . . . . . . . . . . . . 177
service. . . . . . . . . . . . . . . . . . . . . . 176
videos . . . . . . . . . . . . . . . . . . . . . . 176
instructions
handling . . . . . . . . . . . . . . . . . . . . . 18
security . . . . . . . . . . . . . . . . . . . . . . . 8
interfaces on the FRITZ!Box . . . . . 12, 172
internal
transfer . . . . . . . . . . . . . . . . . . . . . 106
internal calls
making . . . . . . . . . . . . . . . . . . . . . 106
Internet access . . . . . . . . . . . . . .4053, 65
FRITZ!Box 5490 186
Internet connection
configuring for fiber optic
connection. . . . . . . . . . . . . . . . . . 43
via fiber optic modem . . . . . . . . . . 22
Internet protocol
version 4 . . . . . . . . . . . . . . . . . . . . 123
version 6 . . . . . . . . . . . . . . . . . . . . . 72
Internet router . . . . . . . . . . . . . . . . . . . . 53
Internet telephone numbers . . . . . . . . 51
Internet use
blocking websites. . . . . . . . . . . . . . 53
time limits . . . . . . . . . . . . . . . . . . . . 53
IP address
changing . . . . . . . . . . . . . . . . . . . . 128
emergency. . . . . . . . . . . . . . . . . . . 125
in Linux . . . . . . . . . . . . . . . . . . . . . 130
in Mac OS X . . . . . . . . . . . . . . . . . . 130
obtaining automatically . . . . . . . . 129
IPv4 . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
K
keyboard shortcuts. . . . . . . . . . . . . . . 111
keylock. . . . . . . . . . . . . . . . . . . . . . . . . . 14
keypad shortcuts . . . . . . . . . . . . . . . . 110
L
LAN
connecting . . . . . . . . . . . . . . . . . . . 24
guest access . . . . . . . . . . . . . . . . . 147
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
reassigning . . . . . . . . . . . . . . . . . . . 16
legal notice . . . . . . . . . . . . . . . . . . . . . 180
LISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
M
manufacturer’s warranty. . . . . . . . . . . 181
media server . . . . . . . . . . . . . . . . . . . . 134
MyFRITZ
overview . . . . . . . . . . . . . . . . . . . . 148
MyFRITZ! . . . . . . . . . . . . . . . . . . . . . . . 148
configuring app. . . . . . . . . . . . . . . 151
Internet access . . . . . . . . . . . . . . . . 40
registering with FRITZ!Box . . . . . . 150
using . . . . . . . . . . . . . . . . . . . . . . . 152
N
NAS . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
network
changing settings. . . . . . . . . . . . . 128
connecting . . . . . . . . . . . . . . . . . . . 24
factory settings. . . . . . . . . . . . . . . 123
hub/switch . . . . . . . . . . . . . . . . . . . 25
IPv4 settings. . . . . . . . . . . . . . . . . 123
IPv6 settings. . . . . . . . . . . . . . . . . 126
network overview . . . . . . . . . . . . . 121
network settings. . . . . . . . . . . . . . 121
prioritization. . . . . . . . . . . . . . . . . . 66
UPnP settings . . . . . . . . . . . . . . . . 128
network applications
blocking Internet access . . . . . . . . 53
list . . . . . . . . . . . . . . . . . . . . . . . . . . 59
network cable . . . . . . . . . . . . . . . . . . . 175
network devices
home network. . . . . . . . . . . . . . . . 121
overview . . . . . . . . . . . . . . . . . . . . 121
remote maintenance of computer 122
wake on LAN . . . . . . . . . . . . . . . . . 122
network key. . . . . . . . . . . . . . . . . . . . . . 30
new start . . . . . . . . . . . . . . . . . . . . . . . 161
night service . . . . . . . . . . . . . . . . . . . . . 78
notice
legal. . . . . . . . . . . . . . . . . . . . . . . . 180
notifications . . . . . . . . . . . . . . . . . . . . 154
O
online help . . . . . . . . . . . . . . . . . . . . . 176
operation requirements . . . . . . . . . . . . 17
overview FRITZ!Box . . . . . . . . . . . . . . . . 32
FRITZ!Box 5490 187
P
package contents . . . . . . . . . . . . . . . . . 17
paging call. . . . . . . . . . . . . . . . . . . . . . 119
parental controls. . . . . . . . . . . . . . . . . . 53
password for FRITZ!Box. . . . . . . . . . . . . 35
password protection
creating FRITZ!Box users . . . . . . . . 37
FRITZ!Box password . . . . . . . . . . . . 36
method . . . . . . . . . . . . . . . . . . . . . . 35
phone numbers
configuring . . . . . . . . . . . . . . . . . . . 51
picking up a call . . . . . . . . . . . . . . . . . . 93
pickup . . . . . . . . . . . . . . . . . . . . . . . . . . 93
port sharing. . . . . . . . . . . . . . . . . . . . . . 61
port sharing IPv6. . . . . . . . . . . . . . . . . . 61
ports on the FRITZ!Box . . . . . . . . . . . . 172
power consumption . . . . . . . . . . . . . . 174
power mode (LAN) . . . . . . . . . . . . . . . . 25
provider prefixes . . . . . . . . . . . . . . . . . . 99
push services . . . . . . . . . . . . . . . . . . . 154
R
reassigning “Info” LED . . . . . . . . . . . . . 16
recycling . . . . . . . . . . . . . . . . . . . . . . . 181
registering FRITZ!Fon. . . . . . . . . . . . . . . 47
registering handset. . . . . . . . . . . . . . . . 47
remote access (VPN). . . . . . . . . . . . . . . 69
remote maintenance. . . . . . . . . . . . . . . 65
requirements for operation . . . . . . . . . 17
restarting . . . . . . . . . . . . . . . . . . . . . . . 161
ring tone . . . . . . . . . . . . . . . . . . . . . . . 173
room monitoring . . . . . . . . . . . . . . . . . 104
S
saving data . . . . . . . . . . . . . . . . . . . . . 163
schedule . . . . . . . . . . . . . . . . . . . . . . . . 78
security
check. . . . . . . . . . . . . . . . . . . . . . . 158
FRITZ!Box password . . . . . . . . . . . . 36
FRITZ!Box users. . . . . . . . . . . . . . . . 37
installing and connecting . . . . . . . . 8
password protection . . . . . . . . . . . 35
saving settings . . . . . . . . . . . . . . . 159
VPN . . . . . . . . . . . . . . . . . . . . . . . . . 69
security diagnostics . . . . . . . . . . . . . . 157
service . . . . . . . . . . . . . . . . . . . . . . . . . 176
settings
IP address . . . . . . . . . . . . . . . . . . . 129
Internet connection . . . . . . . . . . . . 40
network . . . . . . . . . . . . . . . . . . . . . 123
protecting with a password . . . . . . 35
restoring . . . . . . . . . . . . . . . . . . . . 160
saving . . . . . . . . . . . . . . . . . .159, 163
user interface . . . . . . . . . . . . . . . . . 31
smart home . . . . . . . . . . . . . . . . . . . . . 144
smartphone. . . . . . . . . . . . . . . . . . . 48, 92
software
uninstalling. . . . . . . . . . . . . . . . . . 164
starting operation
package contents . . . . . . . . . . . . . . 17
requirements . . . . . . . . . . . . . . . . . 17
storage (NAS) . . . . . . . . . . . . . . . . . . . 142
streaming . . . . . . . . . . . . . . . . . . . . . . 134
support
by e-mail . . . . . . . . . . . . . . . . . . . . 179
information in the Internet. . . . . . 176
switch (LAN network) . . . . . . . . . . . . . . 25
switching outside dialing. . . . . . . . . . 117
symbols . . . . . . . . . . . . . . . . . . . . . . . . . 10
T
technical specifications . . . . . . . . . . . 172
telephone
connecting . . . . . . . . . . . . . . . . . . . 45
using keyboard shortcuts . . . . . . 111
telephone book. . . . . . . . . . . . . . . . . . . 89
telephone number
identification restriction (CLIR) . . 107
telephone numbers
configuring . . . . . . . . . . . . . . . . . . . 51
telephone system . . . . . . . . . . . . . . . . . 89
telephones
configuring . . . . . . . . . . . . . . . . . . . 52
terminal devices
configuring . . . . . . . . . . . . . . . . . . . 52
connecting . . . . . . . . . . . . . . . . . . . 45
three-party conference call . . . . . . . . 107
tips
password protection . . . . . . . . . . . 35
tones . . . . . . . . . . . . . . . . . . . . . . . . . . 173
transfer
internal . . . . . . . . . . . . . . . . . . . . . 106
FRITZ!Box 5490 188
U
uninstalling programs. . . . . . . . . . . . . 164
uninstalling supplementary software 164
UPnP settings . . . . . . . . . . . . . . . . . . . 128
usage data. . . . . . . . . . . . . . . . . . . . . . 154
USB
accessing memory . . . . . . . . . . . . 134
hub . . . . . . . . . . . . . . . . . . . . . . . . 132
ports . . . . . . . . . . . . . . . . . . . . . . . . 13
printer . . . . . . . . . . . . . . . . . . . . . . 135
storage media. . . . . . . . . . . . . . . . 131
USB devices
device types . . . . . . . . . . . . . . . . . 131
home network. . . . . . . . . . . . . . . . 131
user account
creating . . . . . . . . . . . . . . . . . . . . . . 37
disabling . . . . . . . . . . . . . . . . . . . . . 42
ftpuser. . . . . . . . . . . . . . . . . . . . . . . 39
user interface
opening . . . . . . . . . . . . . . . . . . . . . . 31
overview . . . . . . . . . . . . . . . . . . . . . 32
password protection . . . . . . . . . . . 35
V
videos . . . . . . . . . . . . . . . . . . . . . . . . . 176
views of the user interface
advanced view . . . . . . . . . . . . . . . . 33
standard view . . . . . . . . . . . . . . . . . 33
VPN
client . . . . . . . . . . . . . . . . . . . . . . . . 70
configuration wizard. . . . . . . . . . . . 70
using remote access. . . . . . . . . . . . 69
W
wake on LAN . . . . . . . . . . . . . . . . . . . . 122
warranty. . . . . . . . . . . . . . . . . . . . . . . . 181
whitelist. . . . . . . . . . . . . . . . . . . . . . . . . 53
Windows users . . . . . . . . . . . . . . . . . . . 60
wireless auto channel. . . . . . . . . . . . . . 86
wireless LAN
access point . . . . . . . . . . . . . . . . . . 13
connecting . . . . . . . . . . . . . . . . . . . 27
extending a radio network . . . . . . . 79
frequency ranges . . . . . . . . . . . . . . 85
guest access . . . . . . . . . . . . . . . . . 145
network key. . . . . . . . . . . . . . . . . . . 30
range . . . . . . . . . . . . . . . . . . . . . . . . 79
switching on and off. . . . .14, 79, 116
WPS . . . . . . . . . . . . . . . . . . . . . . . . . 27
wireless LAN frequency ranges . . . . . . 85
wireless LAN repeater. . . . . . . . . . . . . . 79
wireless local area network . . . . . . . . . 78
WLAN button . . . . . . . . . . . . . . . . . . . . . 14
WPS (Wi-Fi Protected Setup) . . . . . . . . 27
… 11 …


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AVM FRITZBox 5490 Quick start guide - French, Italian, Spanish - 2 pages


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