Manual AVM FRITZ WLAN USB Stick N 2.4 (page 8 of 56) (English)

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Installation,

Configuration

and Operation

FRITZ!WLAN

USB Stick N 2.4

Legal Notice

FRITZ!WLAN USB Stick N 2.4

This documentation and the software it describes are protected by copyright. AVM grants the non-

exclusive right to use the software, which is supplied exclusively in what is known as object code

format. The licensee may create only one copy of the software, which may be used exclusively for

backup use.

AVM reserves all rights that are not expressly granted to the licensee. Without previous approval

in writing, and except for in cases permitted by law, it is particularly prohibited to

• copy, propagate or in any other manner make this documentation or this software publicly ac-

cessible, or

• process, disassemble, reverse engineer, translate, decompile or in any other manner open

the software and subsequently copy, propagate or make the software publicly accessible in

any other manner.

Please consult the License.txt file on the product CD included in the package for specifics about

the licensing conditions.

This documentation and software have been produced with all due care and checked for correct-

ness in accordance with the best available technology. AVM GmbH disclaims all liability and war-

ranties, whether express or implied, relating to the AVM product’s quality, performance or suit-

ability for any given purpose which deviates from the performance specifications contained in the

product description. The licensee bears all risk in regard to hazards and impairments of quality

which may arise in connection with the use of this product.

AVM will not be liable for damages arising directly or indirectly from the use of the manual or the

software, nor for incidental or consequential damages, except in case of intent or gross negli-

gence. AVM expressly disclaims all liability for the loss of or damage to hardware or software or

data as a result of direct or indirect errors or destruction and for any costs (including connection

charges) related to the documentation and the software and due to incorrect installations not per-

formed by AVM itself.

The information in this documentation and the software are subject to change without notice for

the purpose of technical improvement.

We offer a manufacturer’s warranty for this original product. The conditions of this warranty are

contained in the Warranty.pdf file in the Info folder on the product CD included with delivery.

AVM in the Internet: www.avm.de/en

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Table of Contents

1 FRITZ!WLAN USB Stick N 2.4. . . . . . . . . . . . . . . . . . . . . . . . 8

1.1 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.2 Operation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.3 LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.4 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2 AVM Stick & Surf Technology . . . . . . . . . . . . . . . . . . . . . . 12

3 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3.1 Installation in Windows 7 / Windows Vista 32-bit Edition. . . . . . . . . 14

3.2 Installation in Windows 7 / Windows Vista 64-bit Edition. . . . . . . . . 15

3.3 Installation in Windows XP 32-bit Edition. . . . . . . . . . . . . . . . . . . . . . 16

3.4 Installation in Windows XP 64-bit Edition. . . . . . . . . . . . . . . . . . . . . . 17

4 The FRITZ!WLAN Control Software . . . . . . . . . . . . . . . . . . 19

4.1 Operating FRITZ!WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

4.2 Establishing a WLAN Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

5 Microsoft WLAN Service . . . . . . . . . . . . . . . . . . . . . . . . . . 25

6 More about WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

6.1 Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

6.2 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

6.3 Frequency Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

6.4 WPS (Wi-Fi Protected Setup) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

7 Uninstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

8.1 Errors During Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

8.2 WLAN Connection Is Not Established . . . . . . . . . . . . . . . . . . . . . . . . . 41

8.3 Errors During Data Exchange with Other Devices in the Network . . . 44

8.4 Checking the IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

9 Customer Service Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 51

9.1 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

9.2 Information in the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

9.3 Updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

9.4 Support from the AVM Service Team . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Safety Instructions

When working with the FRITZ!WLAN USB Stick N, follow

the instructions below to protect yourself and the

FRITZ!WLAN USB Stick N from damage.

• Do not install FRITZ!WLAN USB Stick N during an elec-

trical storm.

• Unplug the FRITZ!WLAN USB Stick N from the comput-

er during an electrical storm.

• Never let liquids get inside the FRITZ!WLAN USB

Stick N. Otherwise, electric shocks or short circuits

may result.

• Protect the FRITZ!WLAN USB Stick N from dust, mois-

ture and steam. Clean the FRITZ!WLAN USB Stick N

with a slightly moist, lint-free cloth. Intensive clean-

ing products or solvents are not suitable.

• FRITZ!WLAN USB Stick N is intended for indoor use

only.

• Do not open the FRITZ!WLAN USB Stick N housing.

The device contains hazardous components and

should only be opened by authorized repair techni-

cians.

Disposal

The symbol next to this text means that old appliances

and electronic parts must be disposed of separate from

household waste.

In accordance with European regulations and the Electri-

cal and Electronic Equipment Act (ElektroG), the

FRITZ!WLAN USB Stick N, as well as all devices and elec-

tronic components contained in the FRITZ!WLAN USB

Stick N package may not be disposed with household

waste. Please bring these to your local collection points

for disposal.

Symbols and Highlighting

The following highlighting and icons are used to designate

important information:

This symbol indicates useful hints to assist you in working

with the FRITZ!WLAN USB Stick N.

This symbol indicates important instructions that must be

observed to avoid malfunctions.

The table below explains the highlighting used in this

manual.

Highlighting Function Example

Quotation marks Keys

Buttons

Settings pages

Menus

Commands

File paths

File names

“F1” key

“Help”

“Advanced”

“Edit / Paste”

“Copy”

“C:/My Documents”

“Documentation”

Pointed brackets Joker <MSN>

Bold Emphasis Do not click the button...

1 FRITZ!WLAN USB Stick N 2.4

An Overview

FRITZ!WLAN USB Stick N 2.4 is a WLAN adapter for the Universal Serial

Bus (USB).

With the FRITZ!WLAN USB Stick N, you can connect your computer di-

rectly with a WLAN access point, for example, with a FRITZ!Box WLAN by

AVM. You can also connect to other WLAN devices, to printers, and to

PDAs. This grants you high mobility while allowing you to work with all

of the advantages of wireless connections, high throughput rates and

fast connections at maximum security.

1.1 Package Contents

The package contains:

• one AVM WLAN-Controller FRITZ!WLAN USB

Stick N 2.4

• one USB docking station

• one FRITZ!WLAN USB Stick N CD with

– driver software

– control software with Online Help

– manual in PDF format

• one printed quick guide

1.2 Operation Requirements

In order to operate FRITZ!WLAN USB Stick N 2.4, your com-

puter must meet the following requirements:

• A free port on your computer for USB devices. A

USB 2.0 port is recommended; USB 1.1 works at a

lower throughput rate.

• A computer with one of the following operating sys-

tems installed:

– Microsoft Windows 7 (32- or 64-bit edition)

– Microsoft Windows Vista (32- or 64-bit edition)

– Windows XP (32- or 64-bit edition)

)

Installation of the latest service packs and updates is rec-

ommended.

• pentium-class computer or notebook (500 MHz CPU

or better)

• at least 64 MB RAM and 5 MB free memory on the

hard drive

• one CD drive

You can install FRITZ!WLAN USB Stick N if your computer

meets all of these requirements.

If you would like to connect additional computers, addi-

tional FRITZ!WLAN USB Sticks are required.

1.3 LEDs

During operation, the LEDs on the FRITZ!WLAN USB Stick N

indicate the following:

green: USB remains lit as soon as the

FRITZ!WLAN USB Stick N has been de-

tected by the operating system

yellow: WLAN flashes during data exchange between

WLAN devices

1.4 Technical Specifications

LEDs: 2 (connection / activity)

USB port: USB version 2.0, compatible with

USB 1.1 with reduced data through-

put

WLAN module: Support for radio network in accor-

dance with

IEEE 802.11n

IEEE 802.11g and

IEEE 802.11b

Frequency band: 2.4 GHz

Encryption: WPA (Wi-Fi Protected Access) / WPA2

(802.11i) / WEP 64-/128-bit (Wired

Equivalent Privacy)

Antennae: integrated

Operating systems

supported:

Windows 7 (32-bit or 64-bit edition),

Windows Vista (32-bit or 64-bit edi-

tion), Windows XP (32-bit or 64-bit

edition)

Dimensions

(WxDxH):

approx. 53 x 20 x 11 mm

Weight: approx. 10 g

Power supply: powered by USB, no external power

supply required

Maximum power

consumption:

1.35 W (transfer)

Transmitter power: max. 76 mW

Receiver sensitivity: min. -101 dBm

Supported data

throughput rates

(gross):

802.11n up to 150 Mbit/s*

802.11g up to 54 Mbit/s*

802.11b up to 11 Mbit/s*

* The user data rate that can actually be

achieved is somewhat below the speci-

fied value (see the table on “Standards

for the Throughput Rate” on page 30).

Firmware: can be updated

Channels: 1 through 13 (ETSI)

Ambient

temperature (during

operation):

-5 to 45°C

Ambient tempera-

ture (idle):

-10 to 70°C

Humidity

(idle/operation):

5 to 90%, no-condensation

Certification: CE

2 AVM Stick & Surf Technology

Connecting Securely with a FRITZ!Box WLAN

With the AVM Stick & Surf technology the FRITZ!WLAN USB Stick N can

take over the WLAN security settings from FRITZ!Box WLAN products.

This allows a secure WLAN connection to be established between your

computer and your FRITZ!Box without any additional configuration.

For this, your FRITZ!Box WLAN must be equipped with a

port for USB devices (USB host function).

In order to use the AVM Stick & Surf technology for secure

WLAN connections, perform the following steps:

1. Insert the FRITZ!WLAN USB Stick N into the USB port

on your FRITZ!Box.

Port for USB devices (here on the FRITZ!Box Fon WLAN 7270)

2. The FRITZ!Box “INFO” LED begins flashing to indicate

that the WLAN security settings are being transmitted

to the FRITZ!WLAN USB Stick N.

3. When data transmission has been completed, the

“INFO” LED stops flashing on the FRITZ!Box and re-

mains lit.

4. Remove the FRITZ!WLAN USB Stick N from the

FRITZ!Box USB port.

The WLAN security settings have now been transmitted to

the FRITZ!WLAN USB Stick N.

automatic security

for wireless surng

As soon as you connect the FRITZ!WLAN USB Stick N to

your computer, the security settings of your WLAN are im-

plemented in the FRITZ!WLAN control software and then

deleted from the Stick. The AVM Stick & Surf logo appears

and a WLAN connection to your FRITZ!Box is established

automatically.

If you are using a FRITZ!Box WLAN without a USB port or a

device from a third-party manufacturer as a WLAN access

point, you can still use WPS (Wi-Fi Protected Setup) or en-

ter the network key manually to establish a secure WLAN

connection.

For more information, see the section “WPS (Wi-Fi Protect-

ed Setup)” from page 35“WPS (Wi-Fi Protected Setup)”

from page 35 and the Help on the FRITZ!WLAN control soft-

ware, which is available as soon as your FRITZ!WLAN USB

Stick N has been installed.

3 Installation

Installing FRITZ!WLAN USB Stick N

The FRITZ!WLAN USB Stick N can be installed in the operating systems

Windows 7 (32-bit and 64-bit edition), Windows Vista (32-bit and 64-

bit edition) and Windows XP (32-bit and 64-bit edition).

Please install the current Microsoft Service Packs using

Microsoft Windows Update and use a USB 2.0 port for op-

timum performance of your FRITZ!WLAN USB Stick N.

You can change the display of menus and folders in most

operating systems. The following instructions are based

on the standard installation of each operating system.

If you have a FRITZ!Box WLAN with USB host function, first

use Stick&Surf (see “AVM Stick&Surf Technology” from

page 12) to transmit the WLAN security settings from your

FRITZ!Box WLAN to your computer.

3.1 Installation in Windows 7 / Windows Vista 32-bit Edition

Administrator rights are required to install the

FRITZ!WLAN USB Stick N in Windows 7 or Windows Vista!

Over the course of installation Windows will request the

rights required for installation. Answer every inquiry by

clicking “Continue” in the dialog.

Perform the following steps to install the software:

1. Switch on the WLAN device you wish to connect to.

2. Switch on your computer.

3. Insert the FRITZ!WLAN USB Stick N into the USB port

on your computer.

Windows detects the FRITZ!WLAN USB Stick N auto-

matically. This process may take some time.

4. In the dialog for running the “AVM FRITZ!WLAN USB

Stick N Installation”, click the “Install or Run

FRITZ!WLAN USB Stick N” entry.

5. Then click “Yes” (Windows 7) or “Continue”

(Windows Vista) in the “User Account Control” dia-

log.

The drivers and the control software for the

FRITZ!WLAN USB Stick N will be installed now.

If you are prompted to do so, insert the

FRITZ!WLAN USB Stick N CD and follow the instruc-

tions on the screen.

If an additional Windows dialog asks if you want to

install software not digitally signed by Microsoft,

click “Continue Anyway”. This request depends on

the driver signature options set on your computer.

A progress bar indicates the progress and the conclu-

sion of the installation.

This completes the driver installation for the

FRITZ!WLAN USB Stick N. Continue reading from section

“Information on WLAN Connections” on page 18.

3.2 Installation in Windows 7 / Windows Vista 64-bit Edition

Administrator rights are required to install the

FRITZ!WLAN USB Stick N in Windows 7 64-bit Edition or

Windows Vista 64-bit Edition!

Perform the following steps to install the software:

1. Switch on the WLAN device you wish to connect to.

2. Switch on your computer.

3. Insert the FRITZ!WLAN USB Stick N into the USB port

on your computer.

Windows detects the FRITZ!WLAN USB Stick N auto-

matically. This process may take some time.

4. In the “Autoplay” dialog, select the “FRITZ!WLAN USB

Stick N Installation” option.

5. Then click “Yes” (Windows 7) or “Continue”

(Windows Vista) in the “User Account Control” dia-

log.

6. In the “Found New Hardware” window, select “Locate

and install driver software (recommended)”.

If Windows reports that the program may not have

been installed correctly, click “The Program was in-

stalled correctly.” or “Cancel”.

7. Then click “Yes” or “Continue” in the “User Account

Control” dialog.

8. If Windows asks whether you would like to search for

drivers online, select the “Do not search for drivers

online” option.

9. Insert the FRITZ!WLAN USB Stick N CD when Windows

prompts you to do so.

The driver software is installed automatically.

This completes the driver installation for the

FRITZ!WLAN USB Stick N. Continue reading from section

“Information on WLAN Connections” on page 18.

3.3 Installation in Windows XP 32-bit Edition

Administrator rights are required to install the

FRITZ!WLAN USB Stick N in Windows XP!

Perform the following steps to install the software:

1. Switch on the WLAN device you wish to connect to.

2. Switch on your computer.

3. Insert the FRITZ!WLAN USB Stick N into the USB port

on your computer.

Windows detects the FRITZ!WLAN USB Stick N auto-

matically. This process may take some time.

4. The drivers and the control software for your

FRITZ!WLAN USB Stick N are installed automatically.

If you are prompted to do so, insert the

FRITZ!WLAN USB Stick N CD and follow the instruc-

tions on the screen.

If an additional Windows dialog asks if you want to

install software not digitally signed by Microsoft,

click “Continue Anyway”. This request depends on

the driver signature options set on your computer.

A progress bar indicates the progress and the conclu-

sion of the installation.

This completes the driver installation for the

FRITZ!WLAN USB Stick N. Continue reading from section

“Information on WLAN Connections” on page 18.

3.4 Installation in Windows XP 64-bit Edition

Administrator rights are required to install the

FRITZ!WLAN USB Stick N in Windows XP 64-bit Edition!

Perform the following steps to install the software:

1. Switch on the WLAN device you wish to connect to.

2. Switch on your computer.

3. Insert the FRITZ!WLAN USB Stick N into the USB port

on your computer.

Windows detects the FRITZ!WLAN USB Stick N auto-

matically. This process may take some time.

4. When asked whether you would like to connect to

Windows Update, select the option “No, not this

time” and then click “Next”.

The “Add New Hardware” Wizard starts and searches

for drivers.

5. Insert the FRITZ!WLAN USB Stick N CD and select the

option “Install software automatically (recommend-

ed)”. Confirm with “Continue”.

If an additional Windows dialog asks if you want to

install software not digitally signed by Microsoft,

click the “Continue Anyway” button. This request de-

pends on the driver signature options set on your

computer.

6. A message appears: “The Wizard has finished install-

ing the software for this device”. Conclude the instal-

lation by clicking “Finish”.

This completes the driver installation for the

FRITZ!WLAN USB Stick N. Continue reading in the next sec-

tion, “Information on WLAN Connections”.

Information on WLAN Connections

If you performed installation using Stick & Surf, no further

steps are necessary to establish a WLAN connection. Your

FRITZ!Box WLAN will be identified automatically as WLAN

access point. A WLAN connection you can use immediate-

ly will be established.

If you performed installation without using Stick & Surf,

you have to select the WLAN remote site (the WLAN access

point) to connect with manually in your WLAN control soft-

ware. Please see the corresponding chapter of the control

software for more information:

• If you are using the control software FRITZ!WLAN,

please continue by reading the section “Establishing

a Connection with a WLAN Access Point (Infrastruc-

ture Network)” from page 21.

• If you are using Microsoft Windows’s WLAN Service,

depending on the version of Windows you use, con-

tinue reading in the section “Establishing a WLAN

Connection (Windows 7)” from page 25, “Establish-

ing a WLAN Connection (Windows Vista)” from

page 27 or “Establishing a WLAN Connection

(Windows XP from Service Pack 2)” from page 28.

4 The FRITZ!WLAN Control Software

Establishing and Clearing WLAN Connections

With the FRITZ!WLAN USB Stick N you can establish wireless network

connections (WLANs) with various WLAN devices. The FRITZ!WLAN con-

trol software is available to manage all these WLAN connections.

With FRITZ!WLAN you can configure, establish and clear WLAN connec-

tions as well as view connection information.

4.1 Operating FRITZ!WLAN

After FRITZ!WLAN USB Stick N is installed, FRITZ!WLAN ap-

pears as a program icon in the notification area of the task

bar. You can open the user interface of the control soft-

ware in two ways:

• Double-click the FRITZ!WLAN program icon in the no-

tification area of the Windows task bar.

• Or click the FRITZ!WLAN program icon with the right

mouse button to open the context menu and select

the “Display Connection...” command.

FRITZ!WLAN user interface (connection example)

User Interface All elements of a WLAN connection are displayed as icons

in the user interface. The user interface window is divided

into three sections.

The left side shows your own WLAN device, the

FRITZ!WLAN USB Stick N 2.4, complete with name and IP

address.

The middle section displays the icon of the WLAN connec-

tion as a box with links to the devices on the left and on

the right. The small icons in the box display the connec-

tion quality and the encryption used.

The right side shows the WLAN remote site with which you

are currently connected or were connected most recently.

Context Menus The features of FRITZ!WLAN are available using the context

menu:

1. Click the device or connection icons in the

FRITZ!WLAN user interface, or the FRITZ!WLAN pro-

gram icon in the notification area of the task bar.

The corresponding context menu opens.

2. Select the desired command from the list.

Each icon displays its own selection of commands. You

can search for WLAN devices at your location and config-

ure them as WLAN remote sites, establish or clear WLAN

connections to known remote sites, and have information

displayed on device and connection properties.

For more information, please see the section “Establish-

ing a WLAN Connection” from page 21 or click the “Help”

button in the user interface to open the FRITZ!WLAN On-

line Help.

Connection Status The colors of the connection icons in the FRITZ!WLAN user

interface and the FRITZ!WLAN program icon in the notifica-

tion area of the task bar show the current condition of the

connection:

Icon Meaning

and

WLAN connection active

WLAN connection is being estab-

lished or the ad-hoc network you

offered is ready to connect

and

No WLAN connection

4.2 Establishing a WLAN Connection

With FRITZ!WLAN you can establish WLAN connections to

WLAN remote sites (access points), which can provide ac-

cess to DSL, to printers, to mobile phones, PDAs, and even

to other WLAN clients. Direct connections are also possi-

ble to other FRITZ!WLAN USB Sticks.

No matter which device you want to connect to, connect-

ing with FRITZ!WLAN is always based on the principle:

search, find, and connect.

There are two basic types of WLAN connections:

Infrastructure

Network

When WLAN users connect with a WLAN access point like

the FRITZ!Box WLAN, they establish what is called an infra-

structure network. In this network the WLAN access point

manages bandwidth so that each device receives the opti-

mum amount. The access point can be used to establish

connections to a cable-connected network or the Internet.

In the device lists in the FRITZ!WLAN control software, this

type of connection is designated by the infrastructure net-

work icon.

Ad-hoc Network When WLAN users connect directly with each other with-

out using an access point, they have established an ad-

hoc network. This kind of direct connection is practical

when WLAN users in the immediate vicinity want to ex-

change data with each other quickly and directly. The ad-

hoc network participants have to share the existing band-

width.

In the device lists in the FRITZ!WLAN control software, this

type of connection is designated by the ad-hoc connection

icon.

Establishing a Connection with a WLAN Access Point

(Infrastructure Network)

If you performed installation using Stick & Surf, no further

steps are necessary to establish a WLAN connection. Your

FRITZ!Box WLAN will be identified automatically as WLAN

access point. A WLAN connection you can use immediate-

ly will be established.

If you performed installation without using Stick & Surf,

you have to select the WLAN remote site (the WLAN access

point) to connect with manually. In this case the control

software FRITZ!WLAN automatically searches for WLAN de-

vices at your location. Once a list of the WLAN access

points found is displayed, proceed as follows:

1. Select the WLAN device to which you would like to es-

tablish a connection and confirm your selection by

clicking “Select” or “Connect”.

2. Enter the network key of the WLAN access point.

On the AVM FRITZ!Box family products, the network

key is printed on the underside of the device.

3. The WLAN connection is established.

Once the connection is established, the WLAN icon in the

notification area of the Windows task bar turns green.

Click the icon to display connection details.

An active WLAN connection between the FRITZ!WLAN USB

Stick N and a known WLAN remote site that has been

cleared because the computer has been shut down will be

re-established automatically every time the computer is

started whenever the remote site is accessible.

Connecting Two WLAN Users Directly

(Ad-hoc Network)

To establish a direct connection via WLAN, one WLAN par-

ty has to offer an ad-hoc network that other ad-hoc parties

may join.

How to Create an Ad-hoc Network

1. In the FRITZ!WLAN user interface, click the icon of the

WLAN remote site with the right mouse button or

click the FRITZ!WLAN program icon in the notification

area of the task bar and select the command “Create

Ad-hoc Network…”.

The “Ad-hoc Network” window opens.

2. Enter the WLAN key in the “WLAN key” field.

All other WLAN parties of the ad-hoc connection must

also enter this key.

See also the encryption instructions in the section

“Encryption” from page 33.

Confirm the settings configured earlier for the ad-hoc

network. If you would like to change these settings,

click the “Edit” button.

3. Confirm with “OK”.

The ad-hoc network is now ready for operation and awaits

other WLAN users.

In the FRITZ!WLAN control software, yellow waves in the

ad-hoc network icon indicate that it is ready to establish

ad-hoc connections.

The connection icon in FRITZ!WLAN: ready for ad-hoc connections

How to Join an Ad-hoc Network

1. Open the FRITZ!WLAN control software on all of the

computers to be connected to the ad-hoc network by

double-clicking the FRITZ!WLAN icon in the notifica-

tion area of the task bar.

2. Click the “Find” button to display the WLAN devices

at your location.

Possible ad-hoc parties found at your location are

designated by the ad-hoc icon in the list of accessi-

ble WLAN devices.

3. Select the desired ad-hoc remote site in the list of

WLAN devices found. Then click the “Select” button.

4. Next, enter the shared WLAN key in the “Ad-hoc Net-

work” window and confirm your entry by clicking

“OK”.

See the encryption instructions in the section “Encryp-

tion” from page 33.

The ad-hoc network is displayed on the FRITZ!WLAN con-

sole as a known device and the WLAN connection is estab-

lished.

The process of automatically assigning IP addresses can

take up to 3 minutes and is signaled by a flashing IP traffic

light in the control software.

Connecting to the Internet

There are two different ways for FRITZ!WLAN USB Stick N

to connect to the Internet. In both cases you need account

information from an Internet Service Provider:

Connecting Using the WLAN Access Point

The WLAN access point (FRITZ!Box WLAN, for instance) es-

tablishes the connection with the Internet. For this the

account information of the Internet Service Provider must

be configured in the WLAN access point. All connected

computers can then use this Internet connection at the

same time. It is not necessary to install any additional In-

ternet access software on the other connected computers.

With this configuration, the WLAN access point can be

used as a router for multiple-workplace operation. Instruc-

tions on how to configure the WLAN access point for multi-

ple-workplace operation are presented in your WLAN

access point manual.

Establishing Connections Using the Computer

The computer to which a FRITZ!WLAN USB Stick N is con-

nected establishes the Internet connections itself. In this

case the WLAN access point works like a DSL modem and

is responsible only for forwarding data. An Internet con-

nection must be configured on the connected computer,

using Internet access software (FRITZ!DSL, for instance)

and the account information from an Internet Service Pro-

vider. The Internet access software is also required to es-

tablish Internet connections.

5 Microsoft WLAN Service

Establishing and Clearing WLAN Connections

In Windows 7, Windows Vista and Windows XP with Service Pack 2, the

Microsoft WLAN service WZC (Wireless Zero Configuration) can be used

to manage wireless devices rather than the FRITZ!WLAN program.

Information on the WLAN Control Software

In your FRITZ!WLAN USB Stick N, FRITZ!WLAN is provided

as the default application for WLAN connections.

If you prefer to work with the Microsoft WLAN Service as

WLAN control software, you can switch to this program as

follows:

1. Click the WLAN icon in the notification area of the

task bar.

2. Select the “Microsoft WLAN” entry.

Establishing a WLAN Connection (Windows 7)

To establish a WLAN connection in Windows 7 using Mi-

crosoft WLAN Service, work through the following steps:

1. Click the Microsoft WLAN icon in the notification area

of the Windows taskbar with the right mouse button.

All wireless networks found at your location (mostly

WLAN access points) are displayed in a list.

Available wireless networks (example view)

2. Select the desired WLAN access point and click the

“Connect” button.

The window for entering the network security key

opens:

Entering the network key

3. Enter the network security key of the selected WLAN

access point in the “Security key” field. Click the

“OK” button.

On the AVM FRITZ!Box family products the network

key is printed on the underside of the device.

The WLAN connection is established.

Should difficulties arise in establishing a WLAN connec-

tion, see the sections “WLAN Connection Is Not Estab-

lished” from page 41 and “Errors During Installation” on

page 38.

For information on AVM Stick & Surf, see the section “AVM

Stick & Surf Technology” from page 12.

To display all important status information for your WLAN

connection, click the FRITZ!WLAN program icon in the noti-

fication area of the task bar.

Establishing a WLAN Connection (Windows Vista)

To establish a WLAN connection in Windows Vista using

Microsoft WLAN Service (“automatic WLAN configura-

tion”), work through the following steps:

1. Click the Microsoft WLAN icon in the notification area

of the task bar and select the option “Connect to a

network”.

All wireless networks found at your location (mostly

WLAN access points) are displayed in a list.

Available wireless networks (example view)

2. Select the desired WLAN access point and click the

“Connect” button.

The window for entering the network security key

opens:

Entering the WLAN key

3. Enter the WLAN key of the selected WLAN access

point in the “Security key or passphrase” field and

click “Connect”.

On the AVM FRITZ!Box family products the network

key is printed on the underside of the device.

The WLAN connection is established.

Should difficulties arise in establishing a WLAN connec-

tion, see the sections “WLAN Connection Is Not Estab-

lished” from page 41 and “Errors During Installation” on

page 38.

For information on AVM Stick & Surf, see the section “AVM

Stick & Surf Technology” from page 12.

To display all important status information for your WLAN

connection, click the FRITZ!WLAN program icon in the noti-

fication area of the task bar.

Establishing a WLAN Connection (Windows XP from

Service Pack 2)

To establish a WLAN connection using Microsoft WLAN

Service (“Wireless Zero Configuration Service”) in

Windows XP from Service Pack 2, proceed as follows:

1. Click the Microsoft WLAN icon in the notification area

of the task bar.

The “Wireless Network Connection” window opens.

All wireless networks found at your location (mostly

WLAN access points) are displayed in a list.

Available wireless networks (example of display)

2. Select the desired WLAN access point and click the

“Connect” button.

The “Wireless Network Connection” window is

opened.

3. Enter the WLAN key of the WLAN access point in the

“Network key” field.

On the AVM FRITZ!Box family products the network

key is printed on the underside of the device.

4. Repeat your entry in the “Confirm network key” field

and then click the “Connect” button.

Entering the WLAN key

The WLAN connection is established.

Should difficulties arise in establishing a WLAN connec-

tion, see the sections “WLAN Connection Is Not Estab-

lished” from page 41 and “Errors During Installation” on

page 38.

For information on AVM Stick & Surf, see the section “AVM

Stick & Surf Technology” from page 12.

To display all important status information for your WLAN

connection, click the FRITZ!WLAN program icon in the noti-

fication area of the task bar.

6More about WLAN

AVM and WLAN

WLAN (Wireless Local Area Network) is a radio technology that allows

networks and access to the Internet to be provided without cable con-

nections. This allows multiple users to share one wireless Internet con-

nection.

6.1 Standards

The WLAN standards IEEE 802.11a, IEEE 802.11b,

IEEE 802.11g and IEEE 802.11n and IEEE 802.11i were de-

veloped by the Institute of Electrical and Electronic Engi-

neers (IEEE).

The standards IEEE 802.11a, IEEE 802.11b, IEEE 802.11g

and IEEE 802.11n define the transmission rate within a

wireless LAN. The IEEE 802.11i standard is a security stan-

dard.

Standards for the Throughput Rate

Data Throughput The FRITZ!WLAN USB Stick N 2.4 supports the 802.11n

wireless standard and is downward compatible to

802.11b and g networks. The standard used in a given

WLAN depends on the settings of the WLAN access point.

The throughputs listed differentiate between gross and

net transmission rates. The net speed describes the trans-

mission rate of the user data.

Standard Frequency Band Gross Data Throughput Net Data Throughput up

802.11b 2.4 GHz 11 Mbit/s 5 Mbit/s

802.11g 2.4 GHz 54 Mbit/s 25 Mbit/s

802.11n 2.4 GHz 150 Mbit/s 80 Mbit/s

Range The range within a WLAN is highly dependent on the fol-

lowing three factors:

• the WLAN adapter used,

• the structural conditions, and

• the amount of radio traffic on the same frequency

band. Other wireless networks may be active, but al-

so what are known as analog interferers (for instance

baby monitors, video bridges, DECT telephones,

Bluetooth transmitters for mobile telephones, and

microwave ovens).

IEEE 802.11b With a maximum throughput rate of 11 Mbit/s, this is the

oldest standard for radio networks in the 2.4-GHz frequen-

cy range (ISM). First-generation WLAN access points, for

example, can use this standard to communicate with the

FRITZ!WLAN USB Stick N.

IEEE 802.11g This is currently the most common WLAN standard. It com-

municates with a maximum of 54 Mbit/s gross in the 2.4-

GHz frequency range (ISM) and guarantees broad compat-

ibility with many WLAN devices.

However, due to heavy use of the 2.4-GHz range, interfer-

ence is quite common.

IEEE 802.11n This standard provides for high throughput speeds and

ranges. The FRITZ!WLAN USB Stick N 2.4 supports

802.11n in the 2.4-GHz frequency band.

The use of the 802.11n standard—and thus the availabili-

ty of higher throughput rates—is possible only if the WLAN

connection is secured using the WPA2 security mecha-

nism (AES-CCMP).

The Standard for Security

IEEE 802.11i The WPA2 security mechanism is defined in the

IEEE 802.11i standard. WPA2 is an extension of the famil-

iar security mechanism WPA (Wi-Fi Protected Access).

The main feature of the extension of WPA to WPA2 is the

AES-CCM encryption process.

The FRITZ!WLAN USB Stick N supports the AES encryption

procedure as part of the WPA2 mechanism, and the TKIP

encryption procedure as part of the WPA mechanism. This

means that the FRITZ!WLAN USB Stick N can be used in

combination with any WLAN access points that also sup-

port WPA2 with AES or WPA with TKIP.

6.2 Security

Security is of utmost importance within radio networks.

Radio signals can also be received outside of office or res-

idential spaces and abused for criminal purposes.

Therefore it is important that no unauthorized users can

work resources.

The necessary requirements for this, which contribute to

the security of your WLAN and of your computers, are inte-

grated in the FRITZ!WLAN control software.

Mechanism Encryption

WPA TKIP (Temporary Key Integrity Protocol)

WPA2 TKIP

AES-CCM

based on the extremely secure AES (Advanced

Encryption Standard) procedure. CCM (Counter

with CBC-MAC) defines how the AES procedure

is applied to WLAN packets.

Encryption

The most important security setting is encryption. The

FRITZ!WLAN USB Stick N supports the security mecha-

nisms WEP (Wired Equivalent Privacy), WPA (Wi-Fi Protect-

ed Access) and WPA2 as follows:

• As part of the WEP mechanism a static key is deter-

mined to serve for the encryption of the user data.

The key must be registered in the WLAN settings of

the WLAN client and correspond with the WLAN set-

tings of the WLAN access point.

• The FRITZ!WLAN USB Stick N uses WEP 64/128 with

the setting “Open” or “Open Key”, respectively.

When establishing a WLAN connection using prod-

ucts from other manufacturers, always make sure

that the setting “Open” or “Open Key” is set for regis-

tration or authentication in the manufacturer’s soft-

ware. If necessary, consult the manufacturer’s docu-

mentation for more information.

• If you use a WEP key, make sure that it is the correct

length.

• The WPA and WPA2 mechanisms provide for authen-

tication while the connection is being established.

The user data are encrypted using an automatically

generated key. This key is regenerated at regular in-

tervals.

If the WPA security mechanisms are supported by your

WLAN remote sites, use WPA for your WLAN encryption.

WEP is out of date and data encrypted with WEP can be

deciphered within minutes.

WEP ASCII Characters Hex. Characters

64 5 10

128 13 26

6.3 Frequency Range

WLAN uses the frequency range around 2.4 GHz in the ISM

band or, alternatively, the frequency range at 5 GHz.

With the FRITZ!WLAN USB Stick N 2.4 you can use the 2.4-

GHz frequency band.

A WLAN in the 2.4-GHz frequency band works in the same

band as Bluetooth, DECT, microwave devices, video bridg-

es and baby monitors. This means that interference may

occur within WLANs operated in the vicinity of such devic-

es. Generally the only adverse effects are to the transmis-

sion rate; aborted connections and data losses are rare.

In the 2.4-GHz frequency range the European regulation

authorities have designated 13 channels for WLAN. One

channel has a bandwidth of 20 or 40 MHz.

Channels located directly next to each other may overlap

and result in mutual interference. For instance, if several

WLANs are operated close to each other in the 2.4-GHz fre-

quency range, a distance of at least five channels should

be left empty between each two channels used. This

means that if channel 1 is selected for one WLAN, the

channels 6 through 13 can be selected for a second

WLAN. This maintains the minimum distance between

channels.

Should interference in a WLAN persist, the first step

should be to select a different channel. If your WLAN ac-

cess point is equipped with an autochannel function, you

can automatically have it search for the WLAN channel in

your frequency range that is subject to the least interfer-

ence. For more instructions, see the section “WLAN Con-

nection Is Not Established” from page 41.

Allocation of the WLAN Channels in the 2.4-GHz Range

6.4 WPS (Wi-Fi Protected Setup)

The FRITZ!WLAN USB Stick N supports the standardized

WPS networking procedure (Wi-Fi Protected Setup). With

WPS you can establish a secure WLAN connection be-

tween your FRITZ!WLAN USB Stick N and your WLAN ac-

cess point. All of the necessary WLAN security settings are

transferred in the process.

When establishing a WLAN connection via WPS you can

use either the push-button or the PIN method:

• For the push-button method (WPS-PBC) your WLAN

access point must be equipped with a hardware or

software switch that is used to enable WPS function-

ality.

• For the pin method, you enter the PIN specified by

the FRITZ!WLAN USB Stick N in the WPS data of your

WLAN access point.

WPS can be used only in combination with WLAN access

points that also support WPS. See the documentation of

your WLAN access point to find out whether it supports

WPS and which connection methods can be selected.

Channel Frequency (GHz) Channel Frequency (GHz)

1 2.412 8 2.447

2 2.417 9 2.452

3 2.422 10 2.457

4 2.427 11 2.462

5 2.432 12 2.467

6 2.437 13 2.472

7 2.442

Establish WLAN Connection Using WPS

Proceed as follows to establish a WLAN connection using

WPS:

1. Double-click the program icon in the notification area

of the Windows task bar to open the FRITZ!WLAN user

interface, and then click the “Find” button.

All WLAN devices found are displayed in the “Find

and Select WLAN Devices” window. The WPS icon in-

dicates which devices support WPS.

2. Select from the list the WLAN access point to which a

connection is to be established, and then click the

“Select” button.

3. If the device you selected supports WPS, next the

“WPS Quick Connection” window will open.

Select the desired connection method here and fol-

low the relevant instructions.

The WPS connection to the selected WLAN access point

will be established automatically.

7 Uninstallation

Removing Software and Program Entries

The instructions for removing the FRITZ!WLAN USB Stick N are valid for

all operating systems. The FRITZ!WLAN USB Stick N driver software and

the FRITZ!WLAN control software are removed at the same time.

Proceed as follows:

1. Insert the FRITZ!WLAN USB Stick N CD.

2. Run the “setup.exe” file.

For the operation systems Windows 7 64-bit edition,

Windows Vista 64-bit edition and Windows XP 64-bit

edition, the required setup.exe file is located in the

“Windows7_Vista_XP_x64” folder on the CD.

3. Click “Continue” in the following window.

4. Select the “Removal” option.

The FRITZ!WLAN USB Stick N will be removed.

5. Click “Finish” to complete the process of uninstalling

the software.

8 Troubleshooting

Help for Errors

This chapter provides assistance if you are having problems with the

WLAN connection, or if you want to change the IP settings on your com-

puter.

8.1 Errors During Installation

If an error message is returned during installation of the

FRITZ!WLAN USB Stick N, this can have various causes.

Check the possible causes and attempt to resolve the er-

ror.

Checking the Installation

After installing the FRITZ!WLAN control software and the

FRITZ!WLAN USB Stick N, the FRITZ!WLAN icon does not

appear in the notification area of the Windows task bar.

Possible Cause

The FRITZ!WLAN software or drivers for the

FRITZ!WLAN USB Stick N were not installed correctly or

the device is disabled in the “Device Manager”.

Remedy

First check the “Device Manager” in the “Control Panel”

to see whether the device is listed and disabled. Enable

the device.

If it is not listed, uninstall the FRITZ!WLAN USB Stick N

and repeat the installation as described in the manual.

Checking the USB Port

The computer does not detect the FRITZ!WLAN USB

Stick N.

Uninstalling the WLAN Adapter Software

The AVM FRITZ!WLAN software is installed, but every time

Windows 7/Vista/XP is restarted, the Microsoft WLAN

control is applied, no matter which settings were

configured before.

Possible Cause

The FRITZ!WLAN USB Stick N is not inserted correctly into

the USB port or the chip set drivers of your computer are

out of date.

Remedy

Make sure that the FRITZ!WLAN USB Stick N is inserted

firmly into the USB port. Pull the FRITZ!WLAN USB Stick N

out if it is not positioned correctly and insert it into the

USB port again.

Install the latest chip set drivers. See the documentation

for your mainboard to find out which drivers your comput-

er requires. To obtain the latest chip set drivers, visit the

Internet pages of the following manufacturers:

www.intel.com

www.nvidia.com

www.viaarena.com

Possible Cause

The FRITZ!WLAN USB Stick N is utilized in the notebook

along with an Intel Pro Wireless Adapter.

Remedy

Remove the Intel Pro Wireless Software (not the driver) to

eliminate the problem.

Installing the Latest Service Packs

The FRITZ!WLAN USB Stick N is detected automatically in

the Windows XP operating system. However, the device is

not fully functional.

Possible Cause

The necessary service packs have not been installed.

Remedy

USB 2.0 support was integrated into the operating sys-

tems for the first time with the Microsoft Service Packs.

To ensure full operation capability, install the current ser-

vice packs and updates using the Windows Update func-

tion. We recommend at least Service Pack 2 for

Windows XP.

For more information on the subject of support for

USB 2.0 in Microsoft operating systems, see:

USB 2.0 support in Windows XP

Knowledge base article 822603

8.2 WLAN Connection Is Not Established

Make sure that the settings in the WLAN access point and

in the FRITZ!WLAN control software agree with the entries

in the following table. Try again to establish a WLAN con-

nection.

For the settings in this table it is presumed that an AVM

WLAN product from the FRITZ!Box family is used with

WPA/WPA2 encryption (mixed mode). In general it is al-

ways advisable to secure your WLAN using the most se-

cure mechanism supported by your WLAN remote site.

For more support on problems with WLAN connections,

see the following sections.

Setting Preset Value

SSID

(name of the WLAN radio net-

work)

Name of the WLAN access

point, for example:

FRITZ!Box Fon WLAN 7270

Encryption WPA or WPA2

Key The key (ASCII format) is print-

ed on the underside of the

device and on the back of the

installation CD.

Type of authentication/regis-

tration

Pre-shared key

Network mode Infrastructure

Frequency band 2.4-GHz (mode: 802.11n/g/b)

Channel The channel (1 - 13) depends

on the settings of the WLAN ac-

cess point.

Checking the Data of the WLAN Connection

Could not register at the WLAN remote site.

Setting the 2.4-GHz Frequency Band in the WLAN

Access Point

Could not register at the WLAN remote site.

Possible Cause

The settings of the WLAN remote site and the entries in

the “WLAN Remote Site” area of the FRITZ!WLAN control

software do not match.

Remedy

Check whether the correct WLAN access point has been

selected from the list of WLAN devices and make sure

that the WLAN key and the name (SSID) of the WLAN re-

mote site have been entered correctly. Pay special atten-

tion to capitalization.

For a WLAN product from the AVM FRITZ!Box family, the

default name always begins with “FRITZ!Box”. On AVM

FRITZ!Box products, the WLAN key is printed on the un-

derside of the device and on the installation CD jewel

case.

If you are using a WLAN access point from another manu-

facturer, please see the documentation of this device.

In a direct connection, the preconfigured name of the ad-

hoc network in the FRITZ!WLAN control software is “ad

hoc”.

Then connect with the WLAN remote site again.

Possible Cause

The WLAN remote station transmits in the 5-GHz frequen-

cy band (802.11n/a mode).

FRITZ!WLAN USB Stick N 2.4 supports only the 2.4-GHz

frequency band, however (see “Frequency Range” from

page 34).

Remedy

Switch the WLAN remote station to 2.4-GHz transmission

(802.11n/g/b mode, channel 1 - 13).

Changing the Position of the WLAN Devices

No WLAN remote sites are found.

Installing the Patch for WPA2 with Microsoft WLAN

Service

The WLAN connection to an access point cannot be

established using the Microsoft WLAN Service (WZC) in

Windows XP with Service Pack 2.

Possible Cause

The WLAN remote site has not been turned on or is locat-

ed too far away from the FRITZ!WLAN USB Stick N.

Remedy

Make sure that the power supply of the WLAN remote site

is secure and that the device is switched on.

Check whether the WLAN remote site is within transmis-

sion range of the FRITZ!WLAN USB Stick N. Reduce the

distance and try to establish the connection again.

Possible Cause

The required Microsoft patch for WPA2 (IEEE 802.11i)

may not be not installed.

Remedy

Support for WPA2 in Microsoft WLAN service was not

available until the current patch for Windows XP with Ser-

vice Pack 2. Install the current patch from Microsoft:

support.microsoft.com/kb/917021/en-us

Alternatively, you can install Service Pack 3 instead.

8.3 Errors During Data Exchange with Other Devices in the Network

Checking the WLAN Access Point

The FRITZ!WLAN USB Stick N and the WLAN access point

cannot exchange any data with each other.

Allowing Network Access

Two or more computers are networked via

FRITZ!WLAN USB Stick N, but you cannot access files and

connected devices on the remote site.

Possible Cause

The WLAN access point is not connected correctly or not

switched on.

Remedy

Check whether the WLAN access point is connected cor-

rectly and make sure that the device and the WLAN func-

tion are switched on.

Possible Cause

The desired resources like folders, drives, printers or

Internet connections are not configured for network shar-

ing.

Remedy

Make sure that those resources are configured for net-

work sharing. Further information is provided in the

Online Help of your operating system.

Checking the Network Data

You computer recognizes the network and the router, but

cannot access the Internet or the network (limited

connectivity).

Checking the Data of the Ad-hoc Connection

The FRITZ!WLAN USB Stick N and a further WLAN adapter

are connected directly via WLAN, but cannot exchange

any data with each other.

Possible Cause

The WLAN key is wrong or the IP address was not as-

signed by Windows automatically (note: the process can

take up to three minutes).

Remedy

Check the WLAN key entry. On AVM FRITZ!Box products,

the WLAN key is printed on the underside of the device

and on the installation CD jewel case. If you are using a

WLAN access point from another manufacturer, please

see the documentation of this device. Make sure that the

automatic assignment of IP addresses is enabled in your

operating system. For details, see the section “Checking

the IP Settings” from page 46.

Possible Cause

The IP address was not assigned by Windows automati-

cally (note: the process can take up to three minutes), or

the network key, workgroup or ad-hoc network names do

not match.

Remedy

Make sure that the ad-hoc network name of your connec-

tion and the network key match, and that automatic as-

signment of IP addresses is enabled in your operating

system. The connected computers must be in the same

working group (see also: “Encryption” from page 33 and

“Checking the IP Settings” from page 46).

Switching the WLAN Channel

An undefined malfunction occurs.

8.4 Checking the IP Settings

A WLAN access point, for instance, a FRITZ!Box WLAN, has

its own DHCP server, which assigns IP addresses to the

connected computers. For this the computers must be

configured to obtain an IP address automatically from the

DHCP server of the access point. The steps for checking

and adjusting this option differ among the operating sys-

tems. See the relevant section for your operating system.

Obtaining an IP Address Automatically in Windows 7

Proceed as follows in Windows 7:

1. Click the “Start” button in the task bar and select the

“Control Panel / Network and Internet”.

2. Under “Network and Sharing Center”, click “View net-

work status and tasks”.

3. From the left column, select the “Change adapter set-

tings” command.

4. Click the “Wireless Network Connection” icon with

the right mouse button and select “Properties”.

5. Under “This connection uses the following items”,

select the “Internet Protocol Version 4 (TCP/IPv4)”

entry and click the “Properties” button.

Possible Cause

Radio traffic is subjected to interference by strong irradia-

tion.

Remedy

Switch the WLAN channel setting on the access point.

Find a better location for the WLAN devices to avoid po-

tential interference from baby monitors, video bridges,

microwaves, cordless DECT telephones or Bluetooth

devices.

6. On the “General” tab, enable the options “Obtain an

IP address automatically” and “Obtain DNS server

address automatically”.

Properties of the Internet protocol (TCP/IP)

7. Confirm your selection by clicking “OK”.

If necessary, repeat steps 5 through 7 for the “Inter-

net Protocol Version 6 (TCP/IPv6)” as well.

The computer now receives an IP address from the WLAN

access point.

For WLAN products of the AVM FRITZ!Box family, automatic

IP address assignment (DHCP) is enabled in the factory

settings.

Obtaining an IP Address Automatically in

Windows Vista

Proceed as follows in Windows Vista:

1. Click the “Start” button in the task bar and select

“Control Panel / Network and Internet / View Network

Status and Tasks”.

2. From the “Tasks”, select “Manage network connec-

tions”.

3. Click the wireless network connection icon with the

right mouse button and select “Properties”.

4. Under “This connection uses the following items”,

select the “Internet Protocol Version 4 (TCP/IPv4)”

entry and click the “Properties” button.

5. On the “General” tab, enable the options “Obtain an

IP address automatically” and “Obtain DNS server

address automatically”.

Properties of the Internet protocol (TCP/IP)

6. Confirm your selection by clicking “OK”.

If necessary, repeat steps 4 through 6 for the “Inter-

net Protocol Version 6 (TCP/IPv6)” as well.

The computer now receives an IP address from the WLAN

access point.

For WLAN products of the AVM FRITZ!Box family, automatic

IP address assignment (DHCP) is enabled in the factory

settings.

Obtaining an IP Address Automatically in

Windows XP

Proceed as follows in Windows XP:

1. Go to “start / Control Panel / Network and Internet

Connections / Network Connections” and double-

click the “Wireless Network Connection” of the

FRITZ!WLAN USB Stick N 2.4.

2. Click the “Properties” button.

3. Select “Internet Protocol (TCP/IP)” in the list of items

used in this network connection and click the “Prop-

erties” button.

4. On the “General” tab, enable the options “Obtain an

IP address automatically” and “Obtain DNS server

address automatically”.

Properties of the Internet protocol (TCP/IP)

5. Confirm your selection by clicking “OK”.

The computer now receives an IP address from the WLAN

access point.

For WLAN products of the AVM FRITZ!Box family, automatic

IP address assignment (DHCP) is enabled in the factory

settings.

9 Customer Service Guide

Help on All Important Service Topics

AVM provides numerous sources of information to assist you should

any questions or problems arise. Here you will find the important infor-

mation you need, in the form of manuals, updates and support.

MS Service Pack In many cases problems which arise during operation can

be resolved by installing the current Microsoft Service

Pack for your operating system.

The current service packs can be obtained free of charge

from Microsoft at the address:

www.microsoft.com

9.1 Documentation

To take advantage of all commands and features of your

FRITZ!WLAN USB Stick N, consult the following documen-

tation as well:

FRITZ!WLAN Help In the FRITZ!WLAN control software you can open the de-

tailed Online Help by selecting the “Help” button, clicking

the Help icon or pressing “F1”.

Readme The Readme file contains current information which was

not yet available at the time the manual was completed.

The “Readme” file is included on the FRITZ!WLAN USB

Stick N CD.

Manual The manual of the FRITZ!WLAN USB Stick N is included in

PDF format in the “Info” folder on the FRITZ!WLAN USB

Stick N CD.

You can install the Adobe Acrobat reader to view PDF doc-

uments from the “Info“ folder of the FRITZ!WLAN USB

Stick N CD.

9.2 Information in the Internet

On its web site AVM presents comprehensive information

on your AVM products as well as new product announce-

ments and new product versions.

Frequently Asked Questions (FAQs)

We would like to make our products as easy to use as pos-

sible. If you still have problems, sometimes a little tip is

all you need to resolve them. That is why we present you

with a selection of frequently asked questions.

The FAQs can be viewed at the following address:

www.avm.de/en/service/FAQs

9.3 Updates

FRITZ!WLAN USB Stick N 2.4 provides software updates

for the AVM and the software applications for free down-

loading over the Internet.

To download updates from the Internet, go to:

www.avm.de/en/download

FTP Experienced users can also download updates from the

AVM FTP server. Click the “FTP Server” link in the down-

load area, or enter the following address:

ftp.avm.de

9.4 Support from the AVM Service Team

Should problems with your FRITZ!WLAN USB Stick N 2.4

arise, we recommend taking the following steps:

1. Read the FAQs in the Internet:

www.avm.de/en/service/FAQs

This site contains answers to questions our custom-

ers have frequently asked our Support team.

2. If you do not find the answer you need in the FAQs,

the AVM Service Team will assist you. The support

desk can be reached by e-mail or by fax.

Support by E-mail

You can send us an English-language e-mail request at

any time using the “Service” area of our website. The “Ser-

vice” area can be reached at:

www.avm.de/en/service/support

Click in the support area on the “Mail Form” link after your

product. Select the operation system you use. Fill out the

form and send it to AVM support by clicking the “Send”

button. Our Support team will respond by e-mail as quick-

ly as possible.

Support by Fax

If necessary, you can reach AVM Support at the fax num-

ber:

+49 (0)30 / 39 97 62 66

The following information should be included in English in

your fax to the Support team:

• Your name and address.

• An e-mail address or fax number at which you can be

reached.

• Which operating system are you using (e.g.,

Windows 7 or Windows Vista)?

• At what step of the installation or in which applica-

tion does an error occur or an error message appear?

What is the exact wording of the message?

• Keep the version numbers of the FRITZ!WLAN USB

Stick N driver at hand. Information on the version can

be viewed using the context menu of the FRITZ!WLAN

program icon.

– Click the icon in the notification area of the task

bar and select the menu command “About”.

Once you have put together this information, please fax it

to AVM Support. The Support team will assist you in re-

solving your problem.

Index

access point . . . . . . . . . . . . . . . . . . . . . 21

establishing connection . . . . . . . . 22

ad-hoc icon. . . . . . . . . . . . . . . . . . . . . . 21

ad-hoc network . . . . . . . . . . . . . . . . . . 21

creating . . . . . . . . . . . . . . . . . . . . . 22

participating. . . . . . . . . . . . . . . . . . 23

assistance

documentation on the product

. . . 51

FAQs . . . . . . . . . . . . . . . . . . . . . . . . 52

frequently asked questions. . . . . . 52

information in the Internet . . . . . . 52

support. . . . . . . . . . . . . . . . . . . . . . 52

connection icon . . . . . . . . . . . . . . . . . . 23

control software

FRITZ!WLAN

. . . . . . . . . . . . . . . . . . 19

information . . . . . . . . . . . . . . . . . . 25

customer service

guide

. . . . . . . . . . . . . . . . . . . . . . . 51

updates . . . . . . . . . . . . . . . . . . . . . 52

declaration of conformity. . . . . . . . . . . 56

DHCP server . . . . . . . . . . . . . . . . . . . . . 46

direct connection . . . . . . . . . . . . . . . . . 22

disposal of the device . . . . . . . . . . . . . . 6

encryption . . . . . . . . . . . . . . . . . . . . . . 33

FRITZ!WLAN. . . . . . . . . . . . . . . . . . . . . . 19

connection status . . . . . . . . . . . . . 20

context menus . . . . . . . . . . . . . . . . 20

establishing WLAN connections . . 21

help . . . . . . . . . . . . . . . . . . . . . . . . 51

network key . . . . . . . . . . . . . . . . . . 22

program icon . . . . . . . . . . . . . . . . . 19

user interface . . . . . . . . . . . . . . . . . 19

FRITZ!WLAN icons

“Edit” icon

. . . . . . . . . . . . . . . . . . . .23

connection icon . . . . . . . . . . . . . . .23

infrastructure network icon. . . . . . .21

WLAN icon . . . . . . . . . . . . . . . . . . . 22

icons in FRITZ!WLAN

ad-hoc icon

. . . . . . . . . . . . . . . . . . .21

program icon . . . . . . . . . . . . . . . . . .19

infrastructure network. . . . . . . . . . . . . .21

establishing connections . . . . . . . .21

infrastructure network icon . . . . . . . . . .21

installation . . . . . . . . . . . . . . . . . . . . . .14

errors during installation . . . . . . . 38

in Windows 7. . . . . . . . . . . . . . . . . .14

in Windows Vista. . . . . . . . . . . . . . .14

in Windows XP. . . . . . . . . . . . . . . . .16

Internet connection

via the computer

. . . . . . . . . . . . . . 24

via the WLAN access point . . . . . . 24

key . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

light-emitting diodes. . . . . . . . . . . . . . . .9

Microsoft WLAN Service

network key

. . . . . . . . . . . . . . . 26, 27

Microsoft WLAN service. . . . . . . . . . . . .25

Microsoft WLAN icon. . . . . . . . 25, 27

network key . . . . . . . . . . . . . . . . . . 26, 27

networks

available

. . . . . . . . . . . . . . . . . 25, 27

wireless . . . . . . . . . . . . . . . . . . 25, 27

obtaining an IP address automatically

in Windows 7

. . . . . . . . . . . . . . . . . 46

in Windows Vista . . . . . . . . . . . . . . 48

in Windows XP . . . . . . . . . . . . . . . . 49

operation requirements . . . . . . . . . . . . . 8

package contents . . . . . . . . . . . . . . . . . . 8

program icon FRITZ!WLAN . . . . . . . . . . 19

recycling of the device . . . . . . . . . . . . . . 6

remote site

establishing a connection

. . . . . . . 22

requirements for operation . . . . . . . . . . 8

safety instructions . . . . . . . . . . . . . . . . . 6

security in wireless networks. . . . . . . . 32

settings

FRITZ!WLAN USB Stick N 2.4

. . . . . 41

IP (Internet protocol) . . . . . . . . . . . 46

Stick & Surf. . . . . . . . . . . . . . . 12, 18, 21

support . . . . . . . . . . . . . . . . . . . . . . . . . 52

taking over security settings of a

FRITZ!Box

. . . . . . . . . . . . . . . . . . . . . . 12

technical specifications . . . . . . . . . . . . 10

troubleshooting . . . . . . . . . . . . . . . . . . 38

assistance . . . . . . . . . . . . . . . . . . . 51

diagnostics. . . . . . . . . . . . . . . . . . . 38

uninstallation . . . . . . . . . . . . . . . . . . . . 37

WEP key . . . . . . . . . . . . . . . . . . . . . . . . .33

WEP security mechanism . . . . . . . . . . .33

Wi-Fi Protected Setup . . . . . . . . . . . . . .35

Windows 7, installing in . . . . . . . . . . . .14

Windows Vista, installing in . . . . . . . . .14

Windows XP, installing in . . . . . . . . . . .16

wireless networks . . . . . . . . . . . . . . . . 29

WLAN

access point

. . . . . . . . . . . . . . . . . .21

ad-hoc network . . . . . . . . . . . . . . . .21

connecting via an access point . . 22

connecting with FRITZ!WLAN. . . . . .21

connecting with Microsoft WLAN

service

. . . . . . . . . . . . . . . . . . . . .25

connection between WLAN adapters22

direct connection . . . . . . . . . . . . . 22

encryption . . . . . . . . . . . . . . . . . . . .33

frequency range . . . . . . . . . . . . . . .34

icon in the task bar . . . . . . . . . . . . 22

infrastructure network . . . . . . . . . .21

more information . . . . . . . . . . . . . 30

network key. . . . . . . . . . . 22, 26, 27

remote site . . . . . . . . . . . . . . . . . . .21

security . . . . . . . . . . . . . . . . . . . . . .32

standards . . . . . . . . . . . . . . . . . . . 30

taking over security settings. . . . . .12

transmission channels . . . . . . . . . .34

troubleshooting . . . . . . . . . . . . . . .41

types of WLAN connections . . . . . .21

using Stick & Surf for connections .12

Wi-Fi Protected Setup . . . . . . . . . . .35

WPS . . . . . . . . . . . . . . . . . . . . . . . . .35

WLAN devices

searching for

. . . . . . . . . . . . . . . . . 22

WPA security mechanisms . . . . . . . . . .33

WPS . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Declaration of CE Conformity

herewith declares that the product

complies with the following directives:

The following norms were consulted to assess conformity:

• EN 55024/9.98 + A1/10.01 + A2/01.03

• EN 301 489-1 V 1.8.1 (2008)

• EN 301 489-17 V 1.3.2 (2008)

• EN 300 328 V 1.6.1 (11.2004)

The CE symbol confirms that this product conforms with the above men-

tioned norms and regulations.

Indication of Countries

This product may be operated in the countries of the European Union and in Switzerland, Norway

and Iceland. Certain restrictions of user rights or licensing requirements apply in France and Italy.

The manufacturer AVM GmbH

Address Alt-Moabit 95

D-10559 Berlin

Type WLAN-Controller

Product FRITZ!WLAN USB Stick N 2.4

• 1999/5/EC R&TTE Directive: Radio Equipment and Tele-

communications Terminal Equipment

• 2004/108/EC EMC Directive:

Electromagnetic Compatibility

Berlin, 2009-02-23 Peter Faxel, Technical Director

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