• Avoid contact with antibacterial detergents/
cleaners as they can damage the plastic.
Combinations of detergents, cleaning products,
sterilising solution, softened water and
temperature fluctuations may, under certain
circumstances, cause the plastic to crack. If this
occurs, do not use. The pump bodies and breast
milk containers are dishwasher safe but food
colourings may discolour them. Follow guidelines
in ‘How to clean and sterilise your ISIS iQ DUO™’
on pages 5-6 of the instruction booklet.
Cracking or
discolouration
of pump parts
• Contact the AVENT freephone helpline
on 0800 289 064 (UK), 1800 509 021 (IRL)
for replacements.
Lost or broken parts
• Ensure the pump is correctly assembled and
switched on with the power indicator
illuminated ‘GREEN’.
• Make sure the cables between the electrical wall
socket and the pump are correctly connected.
Pump not
responding
If the pump stops working and the power light
is flashing RED then a fault has been detected.
• 3 flashes, delay, 3 flashes, etc – the pump has
detected a vacuum fault. Switch off the pump
motor and check tubing and connections for
obstructions or damage.
• 2 flashes, delay, 2 flashes, etc – the pump has
detected that it has overheated. Switch off the
pump motor. Ensure unit is not exposed to heat
sources or sitting in direct sunlight. Allow unit
to stabilise before trying again.
• Continuous flashing – the pump has detected
that the control cable has been incorrectly
fitted/not fitted or the cable is damaged.
Pump light
flashing RED
20
