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15
7. WARRANTY
If the screen displays an error code “Ex”, please refer to the table belo
w.
E3, E4, E5, E6 error code
If error code is still displayed on the control Box, please do the following instrutions :
1 - Check that the water line is between the high and low limit
s.
3 - Unscrew and clean the 2 nozzles (Entry and exit of water) i
nside the spa and remove wastes if necessary (Neaf, hairs, fur,
skin...
)
foreign matter.
Cut the spa again electrically for 5 minutes and re-connect it
, if the error code is still displayed on the control box please contact
the Service Center.
7.1. Error code
CodeSituation Problem CausesSolutions
E1 Not heating Not
heating properly.
Wrong temperature
control sensor.
Temperature control sensor short
circuit or open circuit.Contact service center.
E3 Not heating
properly.
High water tempera-
ture indicator.
E4
All functions do
not work, buzzing
warn.
Low water tempera-
ture indicator.
The pool water is lower than 2°C
(36°F).
water is between 2°C~44°C (36°F~111°F)
· If this does not solve the problem, refer
to the box below
E5
All functions do
not work, buzzing
warn.
High water tempera-
ture indicator. (122°F).
-
cian to reset the thermal cutout described
in next paragraph.
· If this does not solve the problem, refer
to the box below
E6
Not heating and
Buzzing warns.
Water pressure is
not big enough to
activate heating.
·Inlet or outlet on inner wall are
blocked.
·Filter cartridge is too dirty.
·Pool water does not reach mini-
mum water level.
·Do not release air from pump
Pump is wrong
·Clean inlet and outlet
·Add water to reach water level
·Do air release as outlined again
· If this does not solve the problem, refer
to the box below
1. The filled water is over 45°C
(113°F)
2.The filter cartridge was put on the wrong
suction fitting (higher suction fitting). 2.Put the filter cartridge on the lower suction
fitting.
1.Cut off the power,make sure the pool water is
between 2°C~44°C(36°F~111°F).If this does not
solve the problem, refer to the box below.
15


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  • answers to the questions anout sounding like a cup of rocks Submitted on 19-7-2023 at 20:07

    Reply Report abuse
  • What are the 2 caps for ? I know they screw on inside tub but what’s the purpose ? Submitted on 25-2-2023 at 02:59

    Reply Report abuse
  • My pump is flashing E6 but is brand new. The filter is clean, water level is right and still nothing. The pump does make a sound as if you’d have rocks in a cup and roll it for the first few seconds once it turns on. Not sure what that’s all about or if it has anything to do with my issue. Any help would be appreciated. Also, is there a website I can go to in order to buy parts for this brand of inflatable tub? Submitted on 14-4-2022 at 20:54

    Reply Report abuse
    • Same problem 2 weeks old clean filter done as the manual said and still E6 showing up Answered on 19-11-2022 at 07:45

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