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PB12
RE-20-GB(V1)
PART9-LIMITED WARRANTY
If any of the components have been consumer-replaced, damaged, or misused, the corresponding warranty on those compo-
nents is invalidated. In this situation, you will be advised of the cost of replacement parts and processing instructions.
If a veriable manufacturing defect is found during the relevant time period, we agree to repair or replace at its option any
product under warranty provided proper proof of purchase is presented.
This limited warranty is not valid if the product is used for commercial purposes, or if the damage is caused by an accident, an
act of God, consumer misuse, neglect or abuse, vandalism, improper use of chemicals, exposure to extreme weather condi-
tions or negligence during product set up or disassembly.
We cannot be held responsible for the cost of installation, labor, or transportation expenses incurred due to the replacement of
defective parts. This limited warranty, furthermore, does not cover any unauthorized alterations to the product.
PROBLEM DESCRIPTION CAUSE REMEDY
FILLED
POOL
IS NOT
ROUND
• Pool has taken on an oval, rectan-
gular or “egg-like” shape.
• Pool appears to slope to one side
or pool water depth is uneven.
• Wrinkles in bottom of liner were
not adequately smoothed out prior
to filling.
• Side walls were not properly
“pushed out” as pool was filled,
causing circumference of top ring
to be outside that of the pool's side
walls.
• Pool is resting on bumpy or slop-
ing ground.
• Drain pool to a 1” water depth and
then smooth out as many wrinkles
as possible.
• Drain pool to a 1” water depth and
then push out side walls until they
are outside of the circumference of
the top ring.
• Make sure ground underneath
pool is very flat, level and free of
any mounds of soil.
COLORED
WATER
• Water turns blue, brown, or black
when first treated with chlorine.
• The chlorine is oxidizing minerals
in your water. This commonly occurs
with water from different sources.
Adjust pH to recommended level.
• Run filter until water is clear.
• Regularly clean cartridge.
PARTICALS
SUSPENDED
IN WATER
• Water looks “milky” or cloudy.
• “Hard Water” caused by an elevat-
ed pH.
• Chlorination is inadequate.
• Foreign debris in water.
• Bathers are not cleaning their feet
prior to entering pool.
Adjust pH. Check with a swimming
pool supply retailer for correct water
treatment.
• Ensure proper chlorine level.
• Clean or replace your filter.
• Spray off dirt with a high-pressure
hose before entry.
PERSISTENT
LOW WATER
LEVEL
• Pool appears to be losing water on
a daily basis.
• Tear or hole in pool liner.
• Tear or hole in a filter pump hose.
• Hose clamps are too loose.
• Evaporation from high summer
temperatures.
• Locate damage and repair with the
included patch kit.
• Repair or replace hoses.
• Tighten all hose clamps.
• Keep pool covered when not in
use.
ALGAE
• Water has greenish tint.
• Green, brown or black spots
appear on pool liner.
• Pool bottom is slippery and/or an
unpleasant odor is present.
Algae is present.
Apply “shock” treatment (super-
chlorinator). Check pH and adjust to
an appropriate level per your local
pool supply retailer.
• Vacuum or lightly scrub pool liner.
• Test water often to maintain proper
chlorine levels.
POOL
WATER
IS COOL
• Water is not warming to a comfort-
able swimming temperature.
• Pool was set up in an excessively
shady or tree lined area.
• Heat is escaping from pool water.
• Relocate pool to a more open
location where it can get maximum
exposure to sunlight during peak
daylight hours.
• Keep your pool covered whenever
it is not in use.
PART8-TROUBLE SHOOTING
7


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