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Name Description
Prompt Line View the prompt line to see helpful information, such as when you can
use the right or left navigation arrows to view alternate screens or
menus.
Call Appearances The number of lines available to make or receive calls (call
appearances) depend on how your system is administered. Press the
line button to initiate or answer a call.
Lines The line buttons with integrated LEDs show which lines are in use and
correspond to the lines on the display. Press the line button to select
that line. Lines also indicate if a feature is enabled or disabled in the
Feature view.
Softkeys and
Softkey Labels
Use the softkeys to act on objects displayed on the screen. The softkey
labels show you the action that each key produces. The labels and the
actions vary depending on the object that is selected.
Message Press the Message button to connect directly to your voicemail
system.
Navigation Arrows Use the right and left navigation arrows to navigate between menus
or to move the cursor during text input. Use the up and down
navigation arrows to move from one line to another.
OK Press the OK button for a shortcut to an action. For example, when
you select a call log entry, pressing OK dials the number.
Phone Press Phone to view and manage your calls.
Contacts Press Contacts to view the entries in your Contacts list.
Call Log Press Call Log to view the history of your outgoing, incoming, and
missed calls.
Avaya Menu Press Avaya Menu to configure options and settings, access the
browser, log out, or view network information.
Volume Press Volume to adjust the volume of the handset, headset, speaker,
and ringer.
Mute Press Mute to mute a call in progress. To take a call off mute, press
Mute again.
Speaker Press Speaker to use the speakerphone. To take a call off
speakerphone, lift the handset.
Headset Press Headset to use the headset if it is connected. Only HIS headset
cords are compatible with your phone.
Overview
Avaya one-X
®
Deskphone Edition for 9620, 9620C, and 9620L IP Telephone User Guide March 2012 9
9


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