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Chapter 7: Troubleshooting
You can install a deskphone through the Web GUI if you face issues while providing firmware and
configuration server details through the deskphone interface. You can also use the Web GUI to
override the settings provided by the IP Office system.
Related links
Prerequisites on page 38
Installing deskphones through the Web GUI on page 39
Prerequisites
To install the deskphone through the Web GUI, obtain the following information.
Requirement
Value Notes
User login extension and
password
See the following:
For the IP Office environment : Adding and
configuring deskphone users on page 17 and
Adding user extensions on page 17
For the Avaya Aura environment: Creating
deskphone users on page 27
IP address for the deskphone
Subnet mask
Gateway address
SIP outbound proxy server IP
address
SIP user ID
SIP authentication ID
SIP password
SIP transport protocol
Firmware server IP address The IP address of the HTTP server where the
firmware is located.
Configuration file server IP
address
The IP address and the directory of the server where
the configuration file is located.
January 2016 Installing and Maintaining Avaya E129 SIP Deskphone 38
Comments on this document? infodev@avaya.com
38


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