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15-601074 Issue 12b (07 February 2010)IP Office
2. Making Calls
2.1 Making a Call
All phones in 4400 series have speakerphone, so that you can dial and hear the call progress without having to pickup
the handset.
To make a call
1.Pickup the handset or, if your phone supports it, press Spkr (see Speakerphone ).
2.Dial the number you require.
· If ENTER ACCOUNT appears, then you are required to enter an account code before making calls (see
Account Codes ).
3.To end the call either put down the handset or, if using speakerphone, press Spkr.
To make a call via the headset
1.Dial the number you require.
2.To end the call, press the programmed Drop DSS key (see Programming Functions Against DSS Keys ) or
press Menu and then press Drop.
To make a call using a dial pad key (0-9)
1.Pick up the handset or press Spkr.
2.Press a programmed AD button and then press the programmed dial pad key (see Storing Abbreviated dialling
Under a DSS Key ).
3.To end the call either put down the handset or press Spkr.
2.2 Using the Directory
The phone can display a directory of group names, extension names or directory names from which you can select and
then dial. If Menu is supported, Menu is displayed.
· This feature can work in two modes, Classic or Dial Name mode (the default). Contact your system administrator,
if you are unsure which mode your phone system uses.
To use the directory
1.Press Menu and then press Dir. Alternatively, press Menu twice, press Next and then press Dir.
2.Press either; Index (internal extensions), Group (hunt groups) or Extrn (numbers in the IP Office Directory).
3.Use the letter keys to dial the name that you want. For example; for names starting with John, dial 5646. Ignore
any spaces in the name.
4.The display will show the first match to the letters entered so far. Either, enter further letters, or:
· To move through the matching entries, press and Next/Prev on either side of the current name to display
the other matches found so far.
· If NO MATCH displays, press Prev to go back to the previous step.
5.When the name you want is shown, press Call.
6.If you cannot find the name you want, press Exit twice.
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