Manual Avaya 2402 (page 31 of 36) (English)

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Introduction System Features - Page 31

IP Office (R3.0) 2402 User’s Guide System Features - Page 31

40DHB0002UKEX – Issue 1 (5th February 2005) Introduction

System Features

Introduction

As well as your phones specific features that only the System Administrator can

allocate, you can access a number of system features by dialing short codes (see

Overview of the Feature Key on page 10).

These instructions are for the system's default configuration. They assume that you are

using the default feature codes (see Default Feature Codes on page33). It also

assumes that you have full access to all features and the public telephone network

Making Calls

Internal Calls: To make a call to another extension, simply dial the number.

If your System Administrator has allocated you the Ring Back When Free feature (see

page 26) under a dial pad digit, you can:

1. When you call an extension that does not answer or is busy, press

Feature

and then the relevant dial pad digit to set a callback on that extension.

2. When the extension you called becomes free, your phone will ring (a burst of three

rings).

3. Lift the handset and the extension is called automatically.

External calls: To make an external call, either dial the number (prefixed by the

access code if required) or use a speed dial code (contact your System Administrator

for a list of your speed codes).

If you hear busy tone while dialing, then the call may be barred. Your system manager

can bar certain calls, such as those to premium rate numbers and international calls

Answering Calls

Ringing at your own extension: Simply pick up the handset. When in headset mode,

press the button associated with the alerting call.

The default ringing cadences are:

• Internal calls have a single ring cadence

• External calls have a double ring cadence.

These can be changed by your System Administrator.

Ringing at another extension: You can answer from your own phone by using Call

Pick-Up; lift your handset and dial:

- *30 to answer a call ringing anywhere.

- *31 to answer a call within your group.

- *32*201# to answer the call for a particular extension, in this example 201.

Note: If your phone rings for any longer than a specified period (15 seconds in

default), any re-direction feature that you have activated, such as voicemail or

call forwarding, will come into effect.

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