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english 76
5. Alarms and errors
The system displays alarms in yellow on the control panel and you can continue to use the pellet
stove. However, you may need to acknowledge the alarm message on the yellow screen by means
of an “X”. On the other hand, the system displays errors in red. This means that you can only
operate the pellet stove to a limited extent or not at all.
Alarm code,
Error code
Description of alarm
or error
Solution
A001
Low fuel Warning about fuel level - top up pellets.
A002
Service-free period
has expired
Have a service engineer carry out servicing.
A003
Cleaning necessary
Warning level for flue gas temperature Cleaning of the
chimney or the flue gas ducts is necessary.
A004
Low battery Low CR2032 button cell battery. Replace.
A007
Pressure
measurement is
defective
Use an alternative operating mode, limited function.
Differential pressure system is defective, contact a service
engineer.
E002
Infrared
communications error
Malfunction of infrared sensor, contact a service engineer.
E004
MB communications
error
Check the plug-in connection of the communications
cable.
E101
Fire fault
Fault caused by: 1. Ignition failure, 2. Activation of back-
burning protection
E102
Chimney fan
contaminated
Fault caused by:
1. Chimney fan, air intake pipe or burner bowl being dirty.
2. Manual interruption of the automatic start program.
E107
TC2
Flame sensor faulty or disconnected.
Contact a service engineer.
E108
Safety switch fault
Safety switch connected to I01 is switched off. Reset the
fault and restart the device. If the fault continues, get in
touch with a service engineer.
E109
Solenoid switch fault
The solenoid switch in the tank cover is not working
correctly. Check whether pellets on the edge of the tank
are preventing the solenoid switch from working correctly.
If the fault continues, get in touch with a service engineer.
E110
Room temperature
sensor
Room temperature sensor is defective. Contact a service
engineer.
E111
TC1
The sensor that is connected to T03 is faulty or
disconnected.
Call the service department.
E113
Overtemperature of
gases
Overtemperature of flue gases, cleaning of the chimney
fan or the flue gas ducts is necessary.
E114
Combustion chamber
temperature is too low
Fuel ignition interruption has expired (empty the burner
bowl and restart the device) or the fuel tank is empty (top
up the tank), possibly clean the area above the baffle
plate.
E115
General errors Contact a service engineer.
Table 16 - Alarms and errors
77 english
5.1. Resetting alarms
If there is an alarm, the system shows the message in yellow on the screen together with the alarm
description (see the example below).
To close the alarm screen, tap
. Closing the alarm screen does not reset the alarm. After tapping
to close the alarm screen, the alarm code is still present in the top left-hand corner of the main
screen as well as on all the idle mode screens (see the example below).
 
To see the alarm message again, tap the alarm code in the top left-hand corner; in this example,
.
To reset the alarm, you must have eliminated the problem. In this example, you must have
replaced the battery.
5.2. Resetting errors
If there is an error, the system shows the message in yellow on the screen together with the error
description (see the example below).
To close the error screen, tap
. Closing the error screen does not reset the alarm. After tapping
to close the error screen, the error code is still present in the top left-hand corner of the main
screen as well as on all the idle mode screens (see the example below).
 
To see the error message again, tap the error code in the top left-hand corner; in this example,
.
To reset the error, you must have eliminated the problem. Until you have done, the pellet stove is
not ready for operation.
englisch
79


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