810575

Austroflamm Heidi Back 2.0 Manual

61
Zoom out
Zoom in
Previous page
1/66
Next page
Operating manual Heidi Back EN 21 | Guarantee / warranty
61
21 Guarantee / warranty
1) Warranty statement: For your AUSTROFLAMM stove, we guarantee the flawless performance of
the body for six years, and of all other steel and cast iron components for two years from the date
of first sale.
Steel and cast-iron parts that manifest material- and or processing defects during the guarantee
period (warranty case) will be replaced for new parts provided that the warranty case has been as-
serted to the best of the holder’s knowledge within the statutory warranty period. Functional prob-
lems with electronic accessories (e.g. AIR+ automatic air control, etc.) shall only justify a warranty
claim for the particular accessory.
Our warranty only covers the free delivery of the new parts: work- and travel times are not recor-
ded.
2) Exceptions: We do not provide a guarantee on wear parts (e.g. Keramott, seals), surface coatings,
varnish, glass and ceramics. In the case of such defects no warranty case has occurred .
When heating up, during operation and when cooling down, your stove may produce some noise
(crackling, soft clicking, etc.). This is caused by the various materials expanding and contracting un-
der the influence of temperature in your stove. Noise of this kind does not constitute a warranty
claim and do not constitute a warranty claim.
The territorial scope of validity of our guarantee covers Austria and Germany. In all other countries,
separate conditions of the importer apply to the respective country.
No warranty case occurs if your Austroflamm stove is not located within the territorial scope of
validity, which does not change if it is transported or dispatched by Austroflamm.”
3) Requirements: A warranty case shall only then be replaceable if your Austroflamm stove has been
operated, maintained, installed and commissioned by a specialist authorized by Austroflamm, all in
compliance with the user handbook. For the replaceability of the warranty case the start-up log
must be received by Austroflamm within one month at the latest of the initial commissioning. In or-
der to make a claim on the warranty, repairs to your stove must only be carried out by a service en-
gineer authorized by Austroflamm.
The warranty claim is asserted with the invoice and serial number with the Austroflamm specialist
dealer via whom the purchase was made. An unjustified warranty claim will be charged back to
you.
4) Guarantee: This guarantee does not affect your statutory warranty rights towards us. Should your
Austroflamm stove already be defective at the point of handover, you can always connect us within
the framework of the statutory warrant regardless of whether there is a warranty claim or the guar-
antee is claimed.
… 61 …


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Austroflamm Heidi Back 2.0 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Austroflamm Heidi Back 2.0 in the language / languages: English as an attachment in your email.

The manual is 7.11 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Austroflamm Heidi Back 2.0

Austroflamm Heidi Back 2.0 User Manual - German - 68 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info