Manual Auna 10032047 - IR-120 (page 24 of 64) (English, German, French, Italian, Spanish)

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Troubleshooting

Problem Possible Reasons / Proceeding

If you have trouble connecting the

radio to your wireless network,

these steps may help to resolve the

problem:

• Conrm that a Wi-Fi or Ethernet Wired connected PC can access the in-

ternet (i.e. can browse the web) using the same network.

• Check that a DHCP server is available, or that you have congured a

static IP address on the radio.

• Check that you rewall is not blocking any outgoing ports.

• Some access points may be set so that only equipment with registered

MAC addresses can connect to them. This is one possible cause of the

Internet Radio being unable to connect to the Wi-Fi network, and the

Internet Radio display will show Bad ESSID or key. To overcome this

problem you will need to add the Internet Radio’s MAC address to the

list of allowed equipment in your access point. The Internet Radio’s MAC

address can be found using the menu <Information Center ->System In-

formation -> Wireless Info  MAC address>. You will need to refer to the

guide for you Access Point in order to enter the Internet Radio as an al-

lowed piece of equipment.

• If you have an encrypted network, check that you have entered the cor-

rect key or passphrase into the radio. Remember that text-format keys

are case sensitive.

• If your wireless network name(ESSID) is ‘Hidden’(a setting on the wire-

less access point), then you can either turn on the name, or you can man-

ually enter the name into the internet radio and media player, ENTER

<Congure -> Network -> Manual Conguration-> Wireless -> Enter ES-

SID>. Conrm if the Network is encrypted, e.g. requires a WEP or WPA

key, then enter the network name.

If your radio can connect to the

network successfully, but is unable to

play particular stations, it may be due

to one of the following reasons:.

• The station is not broadcasting at this time of the day (remember it may

be located in a dierent time zone).

• The station has too many people trying to attach to the radio station

server and the server capacity is not large enough.

• The station has reached the maximum allowed number of simultaneous

listeners.

• The station is not broadcasting anymore.

• The link on the radio is out of date. This is updated automatically every

day, so the next time you turn on the link will be recognised.

• The internet connection between the server (often located in a dierent

country) and yours is slow. Some internet service providers may fail to

stream in certain geographical areas. Try using a PC to play back the

stream via the broadcaster’s web site. If you can play back the station

with a PC, please report to the customer service where you bought this

radio. If you have a laptop, try connecting it if your Internet Radio cannot

nd the station.

When you scan for PCs under UPnP

function, none can be found, or the

PC you are looking for does not ap-

pear in the list:

• You have not connected to the wireless Access point. On the internet

radio, ENTER ‘Conguration’, ‘Network ’, ‘Wireless network connection’

and then ENTER your Wireless network. (You may need to enter a secu-

rity key to access the network wirelessly).

• You have a rewall set on your PC which is stopping you accessing

shared les.

• If you have a third party rewall (Like Norton, or Zone Alarm) that will

have its own control panel and you will need to consult the manual for

your rewall.

• If your PC is connected to a managed network, with a server sometimes

the PC being searched for needs to be server Workgroup.

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Auna 10032047 - IR-120 Manual

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