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- Important information -
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8.4 Warranty
AUDIOLINE equipment is manufactured and tested in accordance with the most
up to date production methods. Selected materials and highly developed
technology ensure trouble-free operation and long life. If your unit should
develop a fault within the guarantee period, however, please contact the shop
where you bought your AUDIOLINE equipment exclusively and have your
purchase receipt available for inspection. The guarantee period is 24 months
from the day of purchase under the following conditions: within the guarantee
period, all defects due to material or manufacturing faults will be repaired free of
charge. The guarantee is invalidated if the equipment has been tampered with
by the purchaser or third parties. Any damage caused by improper handling or
operation, by incorrect positioning or storage, by improper connection or
installation or by excessive force or other external influences is not covered by
the guarantee. In the case of complaint, we reserve the right to repair or replace
defective parts or to exchange the equipment. Exchanged parts or exchanged
equipment become our property. Claims for compensation are excluded insofar
as they do not relate to criminal intent or gross negligence on the part of the
manufacturer. All guarantee claims according to these conditions must be
raised exclusively with your dealer. Rights under the guarantee can no longer
be enforced after the expiry of 24 months from purchase and delivery of our
products. In the case of unnecessary or unjustified demands on the customer
service department, we will levy our usual service charges for materials, time,
postage and packing. Any complaints must be reported as soon as a problem is
found. The guarantee is valid within the German Federal Republic.
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