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- Important information -
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6.3 Guarantee
AUDIOLINE equipment is manufactured and tested in
accordance with the most up to date production methods.
Selected materials and highly developed technology ensure
trouble-free operation and long life. If your unit should develop
a fault within the guarantee period, however, please contact
the shop where you bought your AUDIOLINE equipment
exclusively and have your purchase receipt available for
inspection. The warranty period is 24 months from the day of
purchase. This warranty is not applicable to the batteries or
battery packs used in the various products.
Warranty conditions: Within the guarantee period, all defects
due to material or manufacturing faults will be repaired free of
charge. The guarantee is invalidated if the equipment has been
tampered with by the purchaser or third parties. Any damage
caused by improper handling or operation, by incorrect
positioning or storage, by improper connection or installation or
by excessive force or other external influences is not covered
by the guarantee. In the case of complaint, we reserve the right
to repair or replace defective parts or to exchange the
equipment. Exchanged parts or exchanged equipment become
our property. Claims for compensation are excluded insofar as
they do not relate to criminal intent or gross negligence on the
part of the manufacturer. All guarantee claims according to
these conditions must be raised exclusively with your dealer.
Rights under the guarantee can no longer be enforced after the
expiry of 24 months from purchase and delivery of our
products. In the case of unnecessary or unjustified demands
on the customer service department, we will levy our usual
service charges for materials, time, postage and packing. Any
complaints must be reported as soon as a problem is found.
The guarantee is valid within the German Federal Republic.
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