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− Troubleshooting
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10 Troubleshooting
Should problems arise with the telephone, refer to the following
information. In the case of technical problems, contact our Hotline, tel.
0180 5 00 13 88 (Telekom costs at time of going to print: 14 ct/min). In
the case of claims under the terms of guarantee, contact your sales
outlet. There is a 2 year period of guarantee
Faults
Corrective measures
No connection to
base station possible
The handset is too far from the base station.
Check that you have used the correct PIN
code for the registration.
There is no dialling
tone
− The telephone does
not signal calls
The telephone line is not connected pro-
perly or is defective. Only use the telephone
connection cable supplied.
Test whether the telephone connection is in
order by using another telephone.
The rechargeable standard batteries are
empty or defective.
The handset is too far from the base station.
Check that the ringer is activated.
Dialling mode set incorrectly (refer to Chap-
ter 8.5).
Interruptions in the
connection
The handset is too far from the base station.
The base station is in an unsuitable loca-
tion.
The handset no lon-
ger responds
Reset all the functions to their default set-
tings. Before doing so, disconnect the
power adapter plug briefly from the power
socket. For information on default settings,
refer to Chapter 8.6.
The BATTERIE
− message appears
after a short time
Place the handset in the base station for 14
hours. If this does not help, replace the re-
chargeable standard batteries.
No caller phone
number display
(CLIP)
The caller number display function is an op-
tional service offered by telephone network
providers. Contact your network provider for
further information.
53


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