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Audioline SHADOW 558X Manual

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In the Case of Problems
51
13 In the Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the following in-
formation first. In the case of technical problems, you can also contact our
hotline service, tel. 0180 5 001388 (cost via Telekom at time of going to
print: 12 ct/min). In the case of claims under the terms of guarantee, con-
tact your sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems Solutions
No connection
to base station
possible
− Check that the handset has been registered on the
base station with the correct PIN code.
. Page 52
No telephone
calls possible
− The telephone is not connected properly or is de-
fective. Only use the telephone connection cable
supplied.
− Test whether the telephone connection is in order
by using another telephone.
− The power adaptor plug is not plugged in or there
is a complete power failure.
− The rechargeable batteries are empty or defective.
− The handset is too far from the base station.
− Dialling mode is set incorrectly. . Page 45
Connection is
disturbed or cut
off
− The handset is too far from the base station.
− The base station is in an unsuitable location.
The system no
longer re-
sponds
− Reset all the functions to their default settings.
. Page 45
− Disconnect the power adapter plug briefly from the
power socket.
The batteries
are empty with−
in a short time
− The batteries are empty or defective.
− Place the handset in the base station properly.
Clean the contact surfaces on the handset and
base station with a soft, dry cloth.
− Place the handset in the base station for 15 hours.
The caller num-
ber display
(CLIP
1
) does
not function
− The caller number display (CLIP) is a supplemen-
tary service offered by your telephone network pro-
vider.
− The caller has suppressed the transmission of
their phone number.
The answering
machine does
not work
− Ensure that the correct power adapter plug has
been connected to answering machine.
. Page 32
The answering
machine does
not record any
messages
− Ensure that the answering machine is connected
correctly and switched on.
− Check whether the answering machine memory is
full. Delete messages from the memory, if neces-
sary. . Page 41
No memo can
be recorded
− Check whether the answering machine memory is
full. Delete messages from the memory, if neces-
sary. . Page 41
No remote ac-
cess functions
can be execu-
ted
− Check that you are using the correct remote ac-
cess PIN code. . Page 42
− The telephone used for remote access must be set
to tone dialling.
1
CLIP: Calling Line Identification Presentation
Service−Hotline Germany: Tel. 0180 5 001388 (cost via Telekom at time of going to print: 12 ct/min)
… 51 …


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